Toshiba Strata Dk14, Dk40i, Dk424i General Description Manual

							Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Limited Warranty
Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment 
(except for fuses, lamps, batteries, and other consumables) will, upon delivery by TAIS or an 
authorized TAIS dealer to a retail customer in new condition, be free from defects in material and 
workmanship for twelve (12) months after delivery. This warranty is void (a) if the equipment is 
used under other than normal use and maintenance conditions, (b) if the equipment is modified or 
altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment 
is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired 
by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is 
defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with 
products not supplied by TAIS and which are not compatible or are of inferior quality, design, or 
performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal 
obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized 
dealer of such defective or missing parts as are causing the malfunction with new or refurbished 
parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such parts, 
the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for 
such parts as are proven to be defective, and which are returned to TAIS through one of its 
authorized dealers within the warranty period and no later than thirty (30) days after such 
malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to 
any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or 
otherwise. Under no circumstances will any such person be entitled to any sum greater than the 
purchase price paid for the item of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the 
machine to the attention of one of TAIS’ authorized dealers within the twelve (12) month period 
and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring 
the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in 
the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA 
INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND 
BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A 
PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. 
No such modification or extension is effective unless it is in writing and signed by the vice 
president and general manager, Telecommunication Systems Division. 
						

							
Telecommunication Systems Division
June 2000
Digital Business Telephone Solutions
General Description
Software Release 4.3 and ACDSoftware Release 3.1
Software Release 4.3 
						

							Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, 
reserves the right, without prior notice, to revise this information publication for any 
reason, including, but not limited to, utilization of new advances in the state of 
technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems 
Division, also reserves the right, without prior notice, to make such changes in 
equipment design or components as engineering or manufacturing methods may 
warrant.
DKA-GD-GNDES-VF
4010451
Version F.2, June 2000
Version F.1, May 2000
Version F, May 2000 (Release 4.3)
Version E.2, March 2000 (Release 4.15)
Version E, May 1999
Version D, August 1998 
Version C, March 1998
Version B, October 1997
Version A.1, May 1997
Version A, March 1997© Copyright 2000
Toshiba America Information Systems, Inc. 
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the copyrights hereon, may be 
reproduced in any form or by any means—graphic, electronic, or mechanical, 
including recording, taping, photocopying, or information retrieval systems—without 
express written permission of the publisher of this material.
Strata AirLink and Call Center Viewer are trademarks of Toshiba America Information 
Systems, Inc. Stratagy is a registered trademark of Toshiba America Information 
Systems, Inc. Strata is a registered trademark of Toshiba Corporation.
Trademarks, registered trademarks, and service marks are the property of their 
respective owners.
Strata DK
General End User Information
The Strata DK Digital Business Telephone System is registered in accordance with the 
provisions of Part 68 of the Federal Communications Commission’s Rules and 
Regulations.
FCC RequirementsMeans of Connection: The Federal Communications Commission (FCC) has 
established rules which permit the Strata DK system to be connected directly to the 
telephone network. Connection points are provided by the telephone company—
connections for this type of customer-provided equipment will not be provided on coin 
lines. Connections to party lines are subject to state tariffs.
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the 
telephone network. The system should be disconnected until the problem can be 
determined and repaired. If this is not done, the telephone company may temporarily 
disconnect service. If possible, they will notify you in advance, but, if advance notice is 
not practical, you will be notified as soon as possible. You will be informed of your 
right to file a complaint with the FCC.
Service or Repair: For service or repair, contact your local Toshiba telecommunications 
distributor. To obtain the nearest Toshiba telecommunications distributor in your area, 
call Toshiba America Information Systems, Inc., Telecommunication Systems Division 
in Irvine, CA (949) 583-3700.
Telephone Network Compatibility: The telephone company may make changes in its 
facilities, equipment, operations, and procedures. If such changes affect the 
compatibility or use of the Strata DK system, the telephone company will notify you in 
advance to give you an opportunity to maintain uninterrupted service.
Notification of Telephone Company: Before connecting a Strata DK system to the 
telephone network, the telephone company may request the following:
1. Your telephone number.
2. FCC registration number:

Strata DK may be configured as a Key or Hybrid telephone system. The 
appropriate configuration for your system is dependent upon your operation of 
the system.

If the operation of your system is only manual selection of outgoing lines, it may 
be registered as a Key telephone system.

If your operation requires automatic selection of outgoing lines, such as dial 
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be 
registered as a Hybrid telephone system. In addition to the above, certain 
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid 
telephone system registration in some areas.

If you are unsure of your type of operation and/or the appropriate FCC 
registration number, contact your local Toshiba telecommunications distributor 
for assistance.
DK14 and DK40i
Key system: 
CJ6MLA-74479-KF-EHybrid: CJ6MLA-74478-MF-EDK424i
Key system: CJ69XA-10242-KF-EHybrid: CJ69XA-10243-MF-EPBX: CJ6JPN-22758-PF-E3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful 
to determine the quantity of devices which you may connect to your telephone line 
and still have all of those devices ring when your number is called. In most areas, 
but not all, the sum of the RENs of all devices connected to one line should not 
exceed five (5.0B). To be certain of the number of devices you may connect to your 
line, as determined by the REN, you should contact your local telephone company 
to ascertain the maximum REN for your calling area.4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX, 
RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this 
document). Items 2, 3 and 4 are also indicated on the equipment label.
Radio Frequency InterferenceWarning: This equipment generates, uses, and can radiate radio frequency energy and if 
not installed and used in accordance with the manufacturer’s instruction manual, may 
cause interference to radio communications. It has been tested and found to comply 
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC 
Rules, which are designed to provide reasonable protection against such interference 
when operated in a commercial environment. Operation of this equipment in a 
residential area is likely to cause interference, in which case, the user, at his/her own 
expense, will be required to take whatever measures may be required to correct the 
interference.
This system is listed with Underwriters Laboratory.
UL Requirement: If wiring from any telephone exits the building or is 
subject to lightning or other electrical surges, then secondary protection 
is required. Secondary protection is also required on DID, OPS, and tie 
lines. (Additional information is provided in this manual.)
Important Notice — Music-On-HoldIn accordance with U.S. Copyright Law, a license may be required from 
the American Society of Composers, Authors and Publishers, or other similar 
organization, if radio or TV broadcasts are transmitted through the music-on-hold 
feature of this telecommunication system. Toshiba America Information Systems, Inc., 
hereby disclaims any liability arising out of the failure to obtain such a license.
CP01, Issue 8, Part I Section 14.1
Notice: The Industry Canada label identifies certified equipment. This certification 
means that the equipment meets certain telecommunications network protective, 
operational and safety requirements as prescribed in the appropriate Terminal 
Equipment Technical Requirements document(s). The Department does not guarantee 
the Equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be 
connected to the facilities of the local telecommunications company. The equipment 
must also be installed using an acceptable method of connection. The customer should 
be aware that compliance with the above conditions may not prevent degradation of 
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by 
the supplier. Any repairs or alterations made by the user to this equipment, or 
equipment malfunctions, may give the telecommunications company cause to request 
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of 
the power utility, telephone lines and internal metallic water pipe system, if present, are 
connected together. This precaution may be particularly important in rural areas.
CAUTION!Users should not attempt to make such connections themselves, but 
should contact the appropriate electric inspection authority, or 
electrician, as appropriate.
CP01, Issue 8, Part I Section 14.2
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device 
provides an indication of the maximum number of terminals allowed to be connected to 
a telephone interface. The terminal on an interface may consist of any combination of 
devices subject only to the requirement that the sum of the Ringer Equivalence 
Numbers of all the Devices does not exceed 5.
U
L® 
						

							Strata DK General Description     6/00i
Contents
Introduction
Organization ........................................................................................................................................... ix
Conventions............................................................................................................................................. x
Related Documents/Media ..................................................................................................................... xi
General Descriptions ....................................................................................................................... xi
Installation and Programming ......................................................................................................... xi
Feature Description.......................................................................................................................... xi
User Guides for:............................................................................................................................... xi
Quick Reference Guides for: .......................................................................................................... xii
CD-ROMs....................................................................................................................................... xii
Chapter 1–Strata DK14
KSU Architecture .................................................................................................................................... 2
Digital Telephone/Central Office (CO) Line Circuits ...................................................................... 2
Optional Printed Circuit Boards .............................................................................................................. 3
Central Office Line/Digital Telephone Interface Unit (QCDU2) .................................................... 3
Standard Telephone Interface Unit (QSTU2)................................................................................... 3
DTMF Receiver/ABR Tone Detector Unit (QRCU3)...................................................................... 3
Auto Attendant Feature Key (QKYS1) ............................................................................................ 3
Serial Interface Board (WSIU1) ....................................................................................................... 3
Power Considerations.............................................................................................................................. 4
Reserve Power .................................................................................................................................. 4
Power Failure Interface .................................................................................................................... 4
Music-on-Hold (MOH) Interface ..................................................................................................... 4
Paging Interface ................................................................................................................................ 4
Flexible Relay Contacts .................................................................................................................... 4
Maximum Line/Station Configurations .................................................................................................. 5
Network Requirements............................................................................................................................ 5
Functional Block Diagram ...................................................................................................................... 6
System Technology ................................................................................................................................. 7
Pulse Code Modulation .................................................................................................................... 7
Custom Electronic Circuitry ............................................................................................................. 7
Stored Program Control .................................................................................................................... 7
Microprocessors................................................................................................................................ 7
Maintenance and Programming .............................................................................................................. 8
DKi Admin/DKi Backup .................................................................................................................. 8 
						

							Contents
Chapter 2 – Strata DK40i
iiStrata DK General Description     6/00
Chapter 2–Strata DK40i
Base KSU Architecture ......................................................................................................................... 10
Digital Telephone Circuits.............................................................................................................. 10
Central Office (CO) Line Circuits (TCOU/TDDU/TBSU/TBUU) ................................................ 10
Standard Telephone Interface Unit (KSTU2)................................................................................. 11
DTMF/ABR Tone Detection Receiver (K5RCU and K5RCU2) ................................................... 11
Feature Key (KKYS) ...................................................................................................................... 12
SMDR, SMDI, ACD/MIS and Maintenance DKi Admin/Modem (TTY) Interface (TSIU) ......... 12
Expansion KSU Architecture ................................................................................................................ 12
Station and Line Capacities................................................................................................................... 12
ISDN BRI Lines ............................................................................................................................. 13
Peripherals ............................................................................................................................................. 14
Power Considerations............................................................................................................................ 15
Power Supply/Reserve Power ........................................................................................................ 15
Power Failure Interface .................................................................................................................. 16
Music-on-Hold Interface ................................................................................................................ 16
Functional Block Diagram .................................................................................................................... 16
Network Requirements.......................................................................................................................... 18
System Technology ............................................................................................................................... 18
Pulse Code Modulation .................................................................................................................. 18
Custom Electronic Circuitry ........................................................................................................... 18
Stored Program Control .................................................................................................................. 18
Microprocessors.............................................................................................................................. 18
Maintenance and Programming ............................................................................................................ 18
DKi Admin/DKi Backup ................................................................................................................ 18
StrataControl................................................................................................................................... 18
Chapter 3–Strata DK424i
Architecture ........................................................................................................................................... 19
Processor PCBs ..................................................................................................................................... 20
Processor PCB Subassemblies........................................................................................................ 20
Cabinet Slots ......................................................................................................................................... 21
Base Cabinet ................................................................................................................................... 21
Expansion Cabinets ........................................................................................................................ 22
Printed Circuit Boards (PCBs) ....................................................................................................... 22
Maximum Station/Line Capacities........................................................................................................ 22
ISDN BRI Circuit Capacity Guidelines ................................................................................................ 25
ISDN BRI CIrcuit Capacity Guidelines ................................................................................................ 27
Remote Expansion Cabinet Unit ........................................................................................................... 30
Power Considerations............................................................................................................................ 30
Reserve Power ................................................................................................................................ 30
Primary/Reserve Power Cabinet Hardware ..........................................................................................31
DK424 and DK424i Hardware Compatibility ...................................................................................... 34
Functional Block Diagrams................................................................................................................... 35
Maintenance and Programming ............................................................................................................ 38
DKi Admin/DKi Backup ................................................................................................................ 38
StrataControl................................................................................................................................... 38 
						

							Contents
Chapter 4–Universal Slot PCBs
Strata DK General Description     6/00iii
Chapter 4–Universal Slot PCBs
Station PCBs ......................................................................................................................................... 39
Digital Telephone Interface Unit (PDKU2) ................................................................................... 39
Digital/Standard Telephone Interface Unit (RDSU) ...................................................................... 39
Strata AirLink Wireless Interface Unit (RWIU) ............................................................................ 40
CO Line/Digital Telephone Interface Unit (KCDU) (DK40i only) ............................................... 40
Electronic Telephone Interface Unit (PEKU) ................................................................................ 40
Standard/Electronic Telephone Interface Unit (PESU) .................................................................. 40
Standard Telephone Interface Unit (RSTU2) ................................................................................. 40
Console PCBs........................................................................................................................................ 41
Attendant Console Interface Unit (RATU, DK424i only) ............................................................. 41
CO Line PCBs ....................................................................................................................................... 41
Caller ID Interface Unit (RCIU2)................................................................................................... 41
Loop Start CO Line Interface Unit (RCOU) .................................................................................. 42
Ground/Loop Start Interface CO Line Interface Unit (RGLU2) .................................................... 42
Direct Inward Dialing Interface Unit (RDDU)............................................................................... 42
Tie Line Unit (REMU) ................................................................................................................... 42
Voice Over IP Gateway (BVPU)....................................................................................................43
T1/DS-1 Interface Unit (RDTU2) ..................................................................................................43
ISDN Primary Rate Interface Unit (RPTU) ................................................................................... 43
ISDN S/T-type Basic Rate Interface Unit (RBSU) ........................................................................ 43
ISDN U-type Basic Rate Interface Unit (RBUU) .......................................................................... 44
Enhanced 911 CAMA Trunk Interface Unit (RMCU/RCMS)....................................................... 44
Summary of PCBs and Subassemblies ................................................................................................. 45
Option Interface PCBs .......................................................................................................................... 48
Option Interface Unit (PIOU) ......................................................................................................... 48
Simplified Option Interface Unit (PIOUS)..................................................................................... 48
External Page Interface Unit (PEPU) .............................................................................................48
Single Serial Interface Unit (RSSU)............................................................................................... 48
Serial Interface Unit (RSIU, DK424i only) .................................................................................... 49
Option Interface PCB Compatibility ..............................................................................................50
Chapter 5–Stations and Peripherals
Digital Telephones ................................................................................................................................ 52
DKT2001 ........................................................................................................................................ 53
Liquid Crystal Display (LCD) Telephones ........................................................................................... 54
Speakerphones....................................................................................................................................... 55
Peripherals ............................................................................................................................................. 56
Digital Telephone Upgrade Options ..................................................................................................... 57
Digital Add-on Module (DADM)...................................................................................................57
Integrated PC Interface (RPCI-DI) ................................................................................................. 57
Headset/Loud Ringing Bell Interface (HHEU) .............................................................................. 57
Microphone Unit (RFDM).............................................................................................................. 57
Speaker Off-hook Call Announce (DVSU) .................................................................................... 58
Stand-alone Data Interface Unit (PDIU-DS) ........................................................................................ 58
Cordless Digital Telephones ................................................................................................................. 58
DKT2104-CT.................................................................................................................................. 58
DKT2004-CT.................................................................................................................................. 59
Strata AirLink Wireless Handset .......................................................................................................... 59 
						

							Contents
Chapter 6–System Features
ivStrata DK General Description     6/00
Features........................................................................................................................................... 60
Strata AirLink Wireless Systems.................................................................................................... 60
PC Attendant Console (DK-PCATT).................................................................................................... 61
Direct Station Selection (DSS) Console ............................................................................................... 62
Door Phone (MDFB)............................................................................................................................. 63
Door Phone and Lock Control Unit (DDCB) ....................................................................................... 63
External Speaker (HESB) ..................................................................................................................... 63
Toshiba Stratagy and Stratagy DK Voice Processing ........................................................................... 63
Cabling and Connectors ........................................................................................................................ 64
Station and Peripheral Specifications.................................................................................................... 64
Chapter 6–System Features
Abandoned Call Numbers ..................................................................................................................... 65
Account Codes (Forced/Voluntary/Verified)........................................................................................ 65
Alarm Sensor (DK40i, DK424i only) ................................................................................................... 65
Alternate Answer Point ......................................................................................................................... 66
Amplified Conference Interface (DK40i, DK424i only) ...................................................................... 66
Auto Attendant (Built-in) ...................................................................................................................... 66
Automatic Call Distribution (ACD) ...................................................................................................... 67
Insight DK ...................................................................................................................................... 67
Automatic Number Identification (ANI) .............................................................................................. 68
Automatic Release from Hold............................................................................................................... 69
Background Music (BGM) ................................................................................................................... 69
Caller ID ................................................................................................................................................ 69
Centrex/PBX Compatible...................................................................................................................... 70
Centrex Ringing Repeat ........................................................................................................................ 70
Computer Telephony Integration (CTI) ................................................................................................ 70
Digital Telephone Integrated PC Interface ..................................................................................... 70
StrataLink ....................................................................................................................................... 70
Conferencing ......................................................................................................................................... 71
Credit Card Calling ............................................................................................................................... 71
Data Switching ...................................................................................................................................... 71
Day/Night Modes .................................................................................................................................. 72
Delayed Ringing.................................................................................................................................... 72
Dialed Number Identification Service (DNIS)
(DK40i, DK424i only).................................................................................................................... 72
External Telephone Network Numbers .......................................................................................... 73
Voice Mail ...................................................................................................................................... 73
Direct Inward Dialing (DID) Lines (DK40i, DK424i only) ................................................................. 73
Direct Inward System Access (DISA) .................................................................................................. 73
Distinctive CO Line/Directory Number Ringing .................................................................................. 74
Door Lock Control ................................................................................................................................ 74
Door Phones (MDFB) ........................................................................................................................... 74
DTMF Back Tone ................................................................................................................................. 74
DTMF and Dial Pulse CO Line Compatible .........................................................................................74
DTMF Signal Time (80/160 ms)........................................................................................................... 74
Emergency Ringdown ........................................................................................................................... 75
Enhanced 911 (E911) Service (DK40i, DK424i only) ......................................................................... 75
Adjunct Equipment Operation ........................................................................................................ 75
Direct CAMA Connections ............................................................................................................ 76 
						

							Contents
Chapter 6–System Features
Strata DK General Description     6/00v
ISDN Operation .............................................................................................................................. 76
External Page Zones.............................................................................................................................. 76
Flexible Button Assignment.................................................................................................................. 76
Flexible Directory Numbers.................................................................................................................. 76
Flexible Line Ringing Assignment ....................................................................................................... 77
Group Paging ........................................................................................................................................ 77
Handsfree Directory Number Paths ...................................................................................................... 77
Hospitality Management Information System (HMIS)......................................................................... 77
Hotline Service ...................................................................................................................................... 78
Integrated Services Digital Network (ISDN) 
 (DK40i, DK424i only)................................................................................................................... 78
ISDN Primary Rate Interface (PRI)................................................................................................ 79
ISDN Basic Rate Interface (BRI) ................................................................................................... 79
Call-by-Call Service Selection ....................................................................................................... 79
Non-Facility Associated Signaling (NFAS) ................................................................................... 80
Calling Number Identification Services (CNIS) ............................................................................ 80
Least Cost Routing (LCR) .................................................................................................................... 81
Line Groups........................................................................................................................................... 81
Line Queuing......................................................................................................................................... 81
Live System Programming.................................................................................................................... 81
Memory Protection................................................................................................................................ 82
Message Waiting ................................................................................................................................... 82
Multiple Directory Numbers ................................................................................................................. 82
Primary Directory Number [PDN] .................................................................................................82
Secondary Directory Number [SDN] ............................................................................................. 82
Phantom Directory Number [PhDN] .............................................................................................. 83
Multiple FCC Registration .................................................................................................................... 84
Music-on-hold (MOH) .......................................................................................................................... 84
Night Ringing Over External Page ....................................................................................................... 84
Night Ringing Over Selected Page Zones............................................................................................. 84
Non-blocking Talk Paths....................................................................................................................... 84
Off-premises Station ............................................................................................................................. 84
Outgoing Call Restriction ..................................................................................................................... 85
Pooled CO Line Button ......................................................................................................................... 85
Power Failure Transfer.......................................................................................................................... 85
Privacy/Non-privacy Calling ................................................................................................................ 85
Relay Service ........................................................................................................................................ 86
External Page/Door Lock Control .................................................................................................. 86
Night Relay/Hold Relay ................................................................................................................. 86
Remote Administration/Maintenance ................................................................................................... 86
Reserve Power....................................................................................................................................... 86
Simplified Message Desk Interface (SMDI) ......................................................................................... 86
Better Port Usage ............................................................................................................................ 87
Improves Call Coverage ................................................................................................................. 87
Streamlines Messaging Procedures ................................................................................................87
Speed Dial ............................................................................................................................................. 87
System Speed Dial .......................................................................................................................... 87
Station Speed Dial .......................................................................................................................... 87
Station Hunting ..................................................................................................................................... 88
Serial Hunt ...................................................................................................................................... 88 
						

							Contents
Chapter 7–Station Features
viStrata DK General Description     6/00
Distributed Hunt (DH) .................................................................................................................... 88
Station Message Detail Recording (SMDR) .........................................................................................88
Station Relocation ................................................................................................................................. 89
StrataControl ......................................................................................................................................... 89
System Programming through a Station ............................................................................................... 89
System Program Administration Software (DKi Admin) ..................................................................... 89
T1 Interface (DK40i, DK424i only)...................................................................................................... 90
Tandem CO Line Connections .............................................................................................................. 90
Tenant Service....................................................................................................................................... 90
Tie Lines................................................................................................................................................ 91
Toll Restriction...................................................................................................................................... 91
Toll Restriction Override by System Speed Dial ..................................................................................91
Traveling Class of Service .................................................................................................................... 91
Unrestricted Call Transfer to Directory Numbers.................................................................................92
Voice First or Tone Signaling ............................................................................................................... 92
Voice Mail Integration .......................................................................................................................... 92
Automated Attendant...................................................................................................................... 92
ANI/DNIS Routing to Voice Mailbox............................................................................................ 92
Call Forward to Voice Mailbox ...................................................................................................... 92
Message Waiting Indication ........................................................................................................... 93
Voice Mail Control via Station....................................................................................................... 93
Chapter 7–Station Features
Account Code Button ............................................................................................................................ 97
Add-on Module (DADM) ..................................................................................................................... 97
Alert Signal Button ............................................................................................................................... 97
Automatic Busy Redial (ABR) ............................................................................................................. 97
Automatic Callback (ACB) ................................................................................................................... 98
Automatic Hold ..................................................................................................................................... 98
Automatic Line Selection...................................................................................................................... 98
Background Music (BGM) with Station Control .................................................................................. 98
Busy Override ....................................................................................................................................... 98
Busy Station Transfer/Busy Station Ringing ........................................................................................ 98
Call Forwarding .................................................................................................................................... 99
All Calls .......................................................................................................................................... 99
Busy ................................................................................................................................................ 99
No Answer ...................................................................................................................................... 99
Busy/No Answer............................................................................................................................. 99
Fixed ............................................................................................................................................. 100
External Call ................................................................................................................................. 100
Call Park Orbits ................................................................................................................................... 100
Park and Page ............................................................................................................................... 100
Auto Park ...................................................................................................................................... 100
Call Pickup .......................................................................................................................................... 100
Call Pickup Groups ............................................................................................................................. 101
Call Transfer with Camp-on................................................................................................................ 101
Call Transfer Immediate ..................................................................................................................... 101
Call Transfer Music or Ringing Option .............................................................................................. 101
Call Transfer Recall ............................................................................................................................ 101
Centrex/PBX Features......................................................................................................................... 101