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Trillium Panther 306 Technical Service Manual

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    							Technical 
    Service 
    Manual Operating 
    Instructions 
    . . ,. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
    Function i User Action i Set/System Response 
    OPX Procedures 
    [continued from previous page] 
    If optional external music source is con- 
    nected, outside party will hear 
    background music while-on hold. 4. To place an outside call on hold: i . . . 
    l Press hookswitch temporarily. You 
    may now hang up. 
    5. To retrieve an outside call that you 
    placed on hold 
    - 
    before reminder sig- 
    nal occurs: 
    If so programmed, Hold Recall Time 
    feature sounds reminder signal 
    afler call 
    has been on hold for program-selected 
    ; l If handset is in its cradle, lift it up; 
    period*: when handset is in cradle, OPX 
    ! press hookswitch temporarily. 
    reminder signal is 4 bursts of ringing, 
    i 
    repeated every 10 seconds; when hand- i l If handset is already lifted, press 
    set is lifted, OPX reminder signal is 
    ! hookswitch temporarily. 
    double beep, repeated every 60 seconds. f 
    Many OPX procedures - such as plac- i 
    ing calls on hold or retrieving calls you 
    ; 6. To retrieve an outside call that you 
    placed on hold - involve the hook- 
    i placed on hold - after reminder signal 
    switch. Holding the hookswitch down 
    i occm: 
    too long will result in an undesired ter- ! 
    mination of a call; holding it down for i l 
    too short a time will not produced the ! 
    desired (or any other) effect. Practice i 
    using the hookswitch so that you can ; l 
    hold it down for the proper length of f 
    time. 
    . 
    [continued on next page] If handset is in its cradle, lift it up. 
    If your are on an outside call: 
    l . . . 
    l * Press hookswitch temporarily and 
    hang up. l * Current outside party is placed on 
    hold, and your set rings. 
    l * Lift handset in response to ringing 
    of reminder signal. l . Connection with previous party 
    placed on hold is re-established. 
    . 
    . . . Broken tone is heard, followed by 
    continuous tone; outside party is 
    placed on hold. 
    Connection with outside party 
    placed on hold is r-e-established. 
    Connection with outside party 
    placed on hold is r-e-established; ex- 
    isting outside party, if any, is placed 
    on hold 
    Connection with calling party placed 
    is established. 
    If your are on an inside call (or an 
    i l . . . 
    outside call you have nearly i 
    completed): 
    l . Hang up handset. 
    l * Lift handset in response to ringing l * Connection with previous party 
    of reminder signal. 
    placed on hold is reestablished. 
    -. 
    l * Connection with current party is 
    terminated, and your set rings. 
    * Options include no reminder - or reminder after 1.5 minutes, 3 minutes, or 3 minutes with caU release after 5 minutes. 
    TRILLIUM 
    Telephone 
    Systems Panther 306 
    Page G-l 1  
    						
    							Operating 
    Instructions Technical 
    Service 
    Manual 
    Function i User Action 
    OPX Procedures 
    [continued from previous page] 
    As is the case with Panther Sets, outside 
    lines ring on your OPX-connected set in 
    accordance with Ringing Assignment 
    feature programming. If more than one 
    such outside line has an incoming call 
    for your set, a call on the last used out- 
    c side line will be answered fmt - or on 
    the lowest-numbered outside line. 
    To place both outside parties on an ex- 
    ternal conference call on hold, press 
    your ho&switch temporarily. To re- 
    trieve 
    borh parties on hold, press your 
    hookswitch again. (You cannot go di- 
    rectly back to 2-party call from a 3- 
    party conference call.) 
    During an attempt to form any 3-party 
    confemuce call, if the third party does 
    not answer, siniply hang up, lift hand- 
    set, and press hookswitch to retrieve the 
    original party placed on hold. ! 7. To answer any call while handset is 
    : incradle: 
    i l Lift handset. 
    8. To answer an incoming call while 
    busy on another call: 
    . 
    . 
    9. 
    . 
    . 
    . 
    . Press hookswitch temporarily and 
    hang up (alternatively, you can ter- 
    minate your current call instead of 
    placing it on hold by simply hanging 
    UP). 
    Lift handset in response to ringing. 
    To form an external conference call: 
    While on outside call, press hook- 
    switch temporarily. 
    Press 
    l and dial 2digit (01-03) num- 
    ber of desired outside line. 
    Dial desired outside third party’s tel- 
    ephone number. 
    When third party answers, press 
    hookswitch temporarily. 
    10. To form an internal conference 
    : . 
    . 
    . 
    . . 
    [continued on next page] hookswitch temporarily. : established 
    . . . . . . . . . . . . . . . . . . P “:~.;.:‘;::“.::“:‘“:::::::“:::::::”’--..‘..... - . . . . . . . . . . . . . . . . . . . . . . . ..-........... “..._I . . . . . . . . . . . - . . . 
    .* . . . . . . . . . . . . . . . - . - . . .._............._...-_ 
    -e..-...... . . . . . . . . . . . . . . . . . . . . . . . . . . ..“._..-.... . . . . . ..- _._..“__.” ._....... ,’ 
    Panther 306 TRILLIUM L,,:. 
    Page G-12 
    Telephone 
    Systems 
    . . . . . . . . . . . . . . . . . . . - 
    . . . . . . . . . . . . . . . . . . . - ~ :::::::: I’ :::::::::::::: 
    :::::: ::::: :::::::::::‘-‘“:::::::::::::::::””’........... * . . . . * . . . . . . . . . . . . . . -.e..- . . . . . --- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _ . . . . . . . . . . . . . . - . . .._.......................... 
    . . . . . . . . . . . . . a... . . . . . . . . . . . . . . . . . . . ...” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ..,........-...__.............. . . . . . . . . . . . . . 
    Set&stem Response 
    l You are connected to calling party. 
    Double beep is heard through handset. 
    While on inside calI, press hook- 
    j . Current inside party is placed on 
    switch temporarily. 
    hold; continuous tone is heard. 
    Dial 2-digit (10-H) number of de- 
    ! l 
    sired station. 
    When third party answers, press 
    i l 
    If hookswitch pressed, current out- 
    side party is placed on hold; your set 
    rings. 
    Connection with calling party is 
    established 
    Current outside party is placed on 
    hold; continuous tone is heard. 
    Outside dial tone is heard; if desired 
    line is unavailable, broken tone is 
    heard. 
    Call is made to desired outside third 
    party. 
    3-party external conference call is 
    established 
    Call is made to desired station: if in- 
    valid or unassigned number is 
    dialed, broken tone is heard; if 
    dialed station is busy, slow broken 
    tone is heard 
    3-party internal conference call is  
    						
    							Technical 
    Service 
    , Manual Operating 
    Instructions 
    9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..__ _ . . . . . . . ..__._................................... _ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _ . . ..................__ __ ___.......,_..__._..............., ,..............,................,.......... __ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .................................................. ” ....... .A..._. ...............,................., 
    . . 
    Function i User Action i Set/System Response 
    OPX Procedures 11. To form a mixed conference call: ! . . . 
    [continued from previous page] l While on outside call, press hook- i l Current outside party is placed on 
    switch temporarily. 
    hold; continuous tone is heard. 
    Just like with regular Panther Sets, Do 
    Not Disturb prevents all calls from ring- 
    ing at your station. -Anyone trying to 
    call will receive broken tone. When you 
    pick up your handset, you will hear a 
    broken tone followed by a continuous 
    tone while Do Not Disturb is activated 
    at your set. 
    l - Dial Z-digit (10-15) number of de- i l 
    . 
    sired station. 
    When third party answers, press 
    i l 3-party mixed conference call is 
    hookswitch temporarily. 
    established. 
    [continued on next page] 12. Toactivate 
    DoNot Disturb: i . . . 
    : 
    l Lifthandset . . 
    l Dial#l. . . 
    13. To cancel Do Not Disturb: 
    l Lifthandset. 
    l Dial#l. 
    : . . . 
    . . 
    . 
    l 
    14. To make a zone page: : . . . 
    l Lift handset. . . Continuous tone is heard. 
    l Dial # plus desired 2-digit zone f l 
    number (51 to 56 - or 50 for all i 
    At both calling and called sta- 
    tions,double tone is heard (triple 
    zones). 
    tone if all zones paged). 
    l Make your announcement. . . 
    CaIJ is made to desired station: if in- 
    valid on unassigned number is 
    dialed, broken tone is heard: if 
    dialed station is busy, slow broken 
    tone is heard 
    Continuous tone is heard. 
    Tone stops, and Do Not Disturb is 
    activated. 
    Continuous tone is heard 
    Tone stops, and Do Not Disturb is 
    cancelled_ 
    Announcement is heard by all called 
    stations. 
    ::::::::::::::::: z :::::;:::::::;: :::::::::“““‘::::::::. ...................... ................................................................................................................................................................... I .. -4 . . ... .. ..“. .......................... ... ........... . . ..................................................... ;; ....................... ............... . . ..... ............ *n ..................................................................... I 
    1 TRILLIUM 
    Telephone 
    Systems Panther 306 
    Page G-13  
    						
    							. . . . _ . . . . . . . . . ..__.............. - 
    . . . . * . . . . . . . . . .-.w Y.._ .,,.. ‘::::::::::::~:::::::::::::::::::::::::::::::::::::::::~:~:::::::::::::::::::::~:~:::::~::::~::::~~::::::~::~::::::::~:::::::::::::::::::::::::::::::::::::::::~~~~:::::::::::::~~ 
    Operating Technical 
    Instructions 
    Service 
    Manual .- 
    . ..__.._..._...._.. _ .._.........._._ _ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I . . . . . . . . - . . . . . . . . . . . . . . . 
    . _......-........ - . . . . ....................................._........................ _.. 
    ................ _._ . . . . . . . . . . . . . . . . . . _ . . . . . . . . . . . . . .._...........................................” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . .._........” . . . . - . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....... _ ............... _. 
    Function i User Action 
    OPX Procedures j 15. To activate busy override: 
    [continued from previous page1 
    j 9 When busy station (slow broken 
    : 
    Busy override has no effect on a Set j 
    tone) is encountered_ press AI. 
    that has activated Do Not Disturb. 
    1 16. To respond to busy override signal: 
    In any event, responder may ignore 
    i 
    busy override signals. 
    i l F’ress hookswitchtemporarily. 
    j 
    l When finished with busy override 
    : party, hang up, lift handset, and 
    : press hookswitch temporarily. 
    f 17. To retrieve an outside call that an- 
    ; other station placed on hold: 
    . 
    . . 
    Typically, the other station calls you 
    and lets you know which outside line 
    thecallison 
    . - and then hangs up. 
    After receiving notification from 
    i l 
    other station --but without hanging f 
    up handset - press hookswitch for i 
    at Zeart I seconff, 
    then release it. : 
    . . 
    Dial tone is heard. 
    Dial tone stops, and you are connect- 
    ed with the party on hold. 
    Set/System Response 
    . . . 
    l Busy station hears three ringing bu- 
    rsts every time you press #. 
    While on a call, three beeps are heard 
    (and repeat every 60 seconds that cur- 
    rent party remains on line). 
    l Current party is placed on hold, and 
    you are connected to party activating 
    busy override signal. 
    l Connection with party on hold is re- 
    established. 
    Dial ** and the indicated line number 
    i 
    (01 to 03). 
    (To put this party on hold again, 
    press hookswitch only temporarily; 
    subsequently, to retrieve this party 
    form the second hold, press hook- 
    switch temporarily again.) 
    [end of OPX procedures] 
    Outgoing Call 
    i [Non-handsfree] Lift handset, and press i Dial tone is heard, and selected line in- 
    ; desired line key. i dicam WINKS slowly. 
    In handsfree operation, pressing 
    l (as i 
    first entry in telephone number se- i lHandsfree1 Press l or desired line key. i Dial tone is heard, and selected line in- 
    quence) automatically selects last 
    f -. : dicator WINKS slowly. 
    outside line used at station making call. 
    i 
    ; 
    Dial desired outside number. : CalJ is made to desired outside party. 
    Panther 306 
    Page G-14 TRILLIUM 
    Telephone 
    Systems 
    _I 
    >  
    						
    							Technical 
    Service 
    , Manual Operating 
    Instructions 
    /j :::::::::::::::::::::” ..::: :::.::::‘.:::: ::_ =::::: :::: ::::::::::‘.::::::::::: :::::::::’ . . . . . . . . . . . . .._................................................................................................................................................. _ ._.._......_....___...... 
    . . . . . . . . . . . . . . -...* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..-........................................ ~ . . . . . . . . . . . . . . . . . . . . . . . . . . . ~ . ....... 
    Function f User Action i Set/System Response 
    Private Speed Calls 
    If auto hold is activated (see Auto Hold 
    feature), 
    Speed must be pressed b&x 
    pressing desired speed dial key - oth- 
    erwise, outside line will be placed on 
    hold, and speed call key will have no 
    effect. 
    Room Monitoring 
    won-handsf%] Lift handset, and press 
    Dial tone is heard, and selected line in- 
    desired line key. 
    dicator WINKS slowly. 
    lJ!LmLsfree] Press * or desired line key. 
    For first 5 private speed call numbers, 
    press desired speed call key (11 to 15) 
    - press Speed first if auto hold is acti- 
    vated; for last 6 private speed call 
    numbers dial desired speed call code 
    (05 to 10). 
    For this procedure to work properly, the 
    monitoring Set must have its micro- 
    phone turned off, and the monitored Set 
    must have its microphone turned on. 
    Zone Paging (to a specific zone) 
    Also, see Intercom 
    Paging (to all 
    stations) Dial tone is heard, and selected line in- 
    dicator WINKS slowly. 
    Desired number is dialed automatically. 
    L 
    At monitoring station, press station 
    lect key for station to be monitored. se- : 
    To cancel room monitoring, press 
    Speaker at monitoring station. At both sets, single tone is heard, and 
    Intercom indicator WINKS slowly; 
    sounds made in vicinity of monitored 
    station are heard over monitoring sta- 
    tion’s speaker. 
    Room monitoring is cancelled, and 
    Intercom indicator goes OFF at both 
    stations. 
    won-handsfree] Lift handset, and press 
    Intercom. 
    ~clstiee] Press Intercom 
    Continuous tone is heard, and 
    Intercom indicator WINKS slowly. 
    Continuous tone is heard, and 
    Intercom indicator WINKS slowly. 
    stations.  Dial the desired zone number (51 to 
    i 
    56). Triple tone is heard at calling and at all 
    called stations. 
    Make your announcement. 
    Announcement is heard at all called 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
    .,...........................,............................. *.a . . . . . . . . . . . . . . . . . . 
    > . . . . . . . . . . . . . . . . . . . . .._................::::~::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::~:::::::::::::~:::~~:::::::::::::::::::::::::::::::::::;:::::::::::: 
    TRILLIUM 
    Telephone Panther 306 
    Systems Page G-15  
    						
    							Operating . 
    instructions 
    Technical 
    Service 
    Manual ..-. _ 
    Function j User Action i Set&stem Response 
    Zone Paging (to all zones) ; To issue an all zone page: . . . . 
    Also, see 
    Intercom Paging (to all i Lift handset, and press intercom -or i Continuous tone is heard, and 
    stations) i yaw own station select key. 
    I Intercom indicator WINKS slowly. 
    i Dial!% J Double tone is heard at calling and at all 
    ! called stations. 
    : Make your announcement. : Announcement is heard at all called 
    ; stations. 
    i To respond to an ail zone page: i . . . 
    i 
    [Non-hand&eel List handset, and dial i You are co~&ted to paging party. 
    : l 1. 
    : ~dstke] Dial ‘1. : You are connected to paging party. 
    ........................... . . . . ............................. -. ............... . I.................“. ....................... 
    .......... “” .. . .... “...... .  .......... ““. ......... ..-- ... . .... ......... . 
    ............. “” ..I.. ... . 
    ... ..“. ... -..:::::::::“:::“:J::::::::::::::::”::::::::::::~::~:::::::::::~::::::::~:~::::~::::~::::::~:~~~~~::~~.::: : 
    Panther 306 TRILLIUM ./ 
    Page G-16 
    Telephone 
    Systems 
    . . 
    ... ......................... _. .......... _. 
    ...... . . . . . ::::~~:::::::::::::::~:::::::~::~~.--. ............... “... ........ . ... ....... ..“. ......... .. ..I... . . ........ . . .... ..“I”. ....... . ............ ................ 
    .I ..I.. .. “...” ..“. .............. . 
    .. . ..... .. . ................... 
    ............................ ..“. .......... . 
    . ..” .................. 
    ..“. . 
    . 
    .... . ....... 
    . .... . ..... . . 
    .... .............. 
    ..“. “....._ 
    .. .._ ..... _. .......... ..“. ...........  
    						
    							Technical 
    Service Trouble- 
    ‘9 Manual 
    shooting 
    . . . . . . . . . . . . . . . . . . . . . . . . . . _...C..... 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L 
    ..,..:::::::::‘-::::::::::::::::::::::::::::::::::::::::::::::::~:::::::::::::::::::~:::::::::::::::::::::::::::;:~:::::::::::::::::::::::~::::::::::::::~~:::::::;::::::::::::::::::::::::::::::~:::::::::~~:~:::::::::::::::~ 
    Problem Probable Cause i Probable Solution 
    No dial tone, but indicators go ON, and Reversed tip and ring on intercom i Correct station wiring (refer to Station 
    intercom tone is heard at your Set 
    (data) Pair 
    f Wiring Table on page D-3). 
    When 
    Intercom pressed, continuous 
    tone not heard and 
    Intercom indicator 
    stays OFF a. Incorrect station wiring 
    i a. Make sure station wiring is correct 
    i (refer to Station Wiring Table on page 
    i D-3): check for opens, shorts, wire re- 
    : versals, and incorrect color code 
    : matches. 
    b. Improperly connected modular cord 
    i b. Make sure 4-wire modular cord is 
    i plugged securely into Set and into sta- 
    i tion wiring jack @-wire cord is used at 
    i stations with external amplifier - see 
    i page D-8). 
    c. h4DF connection 
    ; c. Check wiring of 66-b&k; again, 
    ; refer to Station Wiring Table on page 
    i D-3. 
    ; d. Static discharge i d. Disconnect modular cord from Set 
    i and re-connect (this action resets the 
    i Set); if problem persists, remove and re- 
    : apply power to KSU (this action resets 
    f theKSU). 
    j e. Loss of power to KSU 
    i e. Verify that KSU is connected to un- 
    f switched outlet; check that the ground 
    i wire is still connected to true earth 
    i ground; make sure breaker for outlet is 
    i not tripped; and, if using a surge protec- 
    : tar, make sure that the surge protector is 
    : operational. 
    At all Sets, when line key is pressed, the 
    i Faulty Central Office line connection to [ Make sure 4-conductor modular cord 
    indicator lights but no dial tone is 
    i theKSU. ; between RI-14 jack (where incoming 
    heard. 
    : line terminates) and KSU is good and is 
    i properly installed. (If you are using 
    i Power Fail Transfer Units, check all 
    : connections between incoming lines, 
    : Power Fail Transfer Units, and KSU - 
    ; refer to page D-7 and see the diagram 
    ; on page E-4.) If problem persists, noti- 
    i fy your local telephone company. 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...” . . . . . . . . * . . . . . . . ::::::::::::::::::::::::: ::“::::::::::::::::::::::::‘..................................... * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _ . . . . . . . . . . . . . . . . . . . ....... . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .* . . . . . . . . . . .* . . . . . . . . . . . . . . . ., . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .............. .. ....... * ............. 
    .I TRILLIUM 
    Telephone Panther 306 
    Systems Page H-l  
    						
    							Trouble- 
    shooting Technical 
    Serviw 
    ManuT 
    .~ ‘.! 
    ::;:::::::::: y::::;:::::::::::- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . __ . . . . . _ . . . . . . . . . . . . . . . .._.._ _ _.........._... _ ._..... _.“...__ 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..I.. . . . . . . . . . . , . . . . . . ~..~“._.“._ . . . . . . ~ . . . . . ““.,_ . .._ 
    . . . . _.~...._.._, ..‘“:..“:-“““‘” ~,, 
    Problem 
    KSU does not retain feature 
    programming 
    Out@ie calls cannot be made Probable Cause 
    KSU BATTERY switch is OFF 
    a. Error in tone/rotary programming 
    b. Incorrectly programmed call 
    restrictions Probable Solution 
    Set KSU BATTERY switch to ON; re- 
    program system as necessary. 
    a. Verify that the Tone or Pulse and 
    Telephone or 
    PBX features (program 
    code 5xX0) are properly programmed 
    (see Section F). 
    b. Verify correct 
    programming for the 
    Line Group Type feaame @gram code 
    001 l), Digits-to-Deny featnre (program 
    code 0051), Call Restrictions feature 
    (program code (ZYYl). Line Group 
    Assignment feature (3YYO). Line 
    Grouping feature (progmrn code 6iZO), 
    __ .~~ _ 
    : and Flexible Call Restrict&s feature 
    i (program codes 7000-7900) as appro- 
    ; priate (see Section F). 
    Line indicator FIASHES slowly during 
    i Incorrectly programmed Ringing 
    an incoming call, but no ringing is 
    : Assignment feature (program code 
    heard 
    i 2YYO) 
    Background music and on-hold music a. Incorrect connector on cable from 
    notbeardonanyset music source 
    b. Malfunctioning music source For your Set to ring, it must be pro- 
    _ 
    grammed to do so by the Ringing 
    Assignment feature - for each incom- 
    ing line you wish to ring at your Set _, h 
    / 
    (see section F). 
    a. Make sure that jack is l-&inch 
    phono mini-jack - not stereo or 
    attenuator. 
    b. Make sure music source is plugged 
    in, turned on, and operating properly. 
    Refer to manual supplied with music 
    source equipment or call music source 
    equipment manufacturer’s customer 
    service. 
    ................ . ............................ . . .............. _. ........ .  . ..“. ... __t ........................................................................................................................................ 
    . ..I .......... I ..................... ...... .......... . . ... . . . . 
    ......................................................... ....... ... .... ...... 
    .:. . 
    ..... :.::::::::::‘-‘::~.:::::;:::“I’::::: 
    .................................. 
    Panther 306 
    Page H-2 TRILLIUM 
    Telephone 
    Systems ./  
    						
    							Technical 
    Service 
    Manual Trouble- 
    shooting 
    ,.......,... . . ., 
    . . . . . _.” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s . . . . . . . . :‘.... ,:::::::::::::::::::::::::::::::::::::::::::::::::~:::::::::::::: ::::: ~&-::: :::::::::::: “” :::::::::::::::::::::i ::::::: ::::::: :::: :::: :::y::: :::::::: ‘“‘::::::::: 3: . . . . . . + . . . . . . . . . . . . . * 
    Problem Probable Cause i Probable Solution 
    Neither Door Module is operational a. Wiring between Door Answer Unit 
    and KSU 
    I b. KSU not operating properly 
    Individual Door Module not operating 
    properly a. Check continuity of 6-conductor 
    cord between DA connector on Door 
    Answer Unit and DOOR connector on 
    KSU. 
    b. Press RESET button on KSU. 
    c. Defective Door Answer Unit 
    : c. Replace Door Answer Unit. 
    a. Wiring between Door Module and 
    Door Answer Unit a. Check continuity of 2-wire cable be- 
    tween Door Module and Door Answer 
    Unit 
    b. Defective Door Module 
    b. Replace Door Module. 
    c. Defective Door Answer Unit 
    2-wire set or other device connected to a. Station wiring defective or KSU 
    OPX unit not working properly working improperly 
    f 
    b. Defective OPX unit 
    c. Defective ‘L-wire device c. Replace Door Answer Unit. 
    a. Temporarily install Panther 306 Set 
    at OPX unit station jack: if installed Set 
    doesn’t work properly, check station 
    wiring and/or reset KSU. Re-install 
    OPX unit at station jack once trouble is 
    cleared 
    b. Replace OPX unit. 
    c. Make sure 2-wire device is plugged 
    in, turned on, and operating properly. 
    Refer to manual supplied with 2-wire 
    device or call 2-wire device manufac- 
    ture& customer service. 
    ,’ TRILLIUM I 
     
    Telephone 
    Systems Panther 306 
    Page H-3  
    						
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