Trillium Panther 612 Technical Service Manual
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Trillium
Panther 612
Electronic Key Telephone System
Technical Service Manual
3 AtoZ KELLATRONICS, INC, [:m:mE:f:f:f: =7zlwER- -m’m-
I ....................................... I.. ........................................... ..................... ..“. ............ -. .......................................... -. ... --. ........ -.-.-. ......... -. ............................... -. ................................................................................................................... .. -_. ..- ........................................ . .................................... .._.__ ..- ......................................................... Technical Service Table of Manual Contents ........ . -. .......................... _. ..................... ..” ........................................... -. ... .............. -. ....................................... -1.. ........ -. ............................................. ..--..-.............- ............................................ ::::::::::::::::::::::::::::::-=::::::::::::::::::::::::::::::: .......... .... ..... . -I.. . ..” ..“. ....... :::::::::::::::::::::::: Topic Page Chapter Introduction PREFACE ................................. ................................................................................................................... Intro-l ABOUTTHlSCHAPTER .............................................................................................................................. QUICK-REFERENCE CHART.. Intro- 1 ... .......................................................................................... ..[ . ...................... Intro-2 Section A - FCC Requirements RADIO AND TELEVISION INTERFERENCE ...................................................................................................... A-l HEARING AID COMPATIBILITY ....................................................................................................................... A-l RES’ONSII3ILITES .............................................................................................. ........................................... A-2 User Responsibilities .................................................................................. .................................................. A-2 Telco Responsibilities .................................................................. .................................................................. A-2 Section B - System Components STANDARD COMPONENTS ......................................................................... ..................................................... B-l One Key Service Unit (KSU) ................................................... ........................................................................ B-l Up to Twelve Telephone Sets.. ....................................................................................................................... B-l OPTIONAL COMPONENTS ................................................................................ ................................................ B-2 One Door Answer Unit .................................................................................................................................. B-2 Up to Two Power Fail Transfer Units ............................................................................................................... B-2 Up to Eleven Off Premises Extension/Data Interface (OPX) units .......................... ................................................ B-2 One Station Message Detail Recorder (SMDR) Interface ..................................................................................... B-2 Set Stands/Wall-Mounts ............................................. .................................................................................... B-3 Designation Cards ............................................................................ ............................................................ B-3 Face Plates ............... ..................................................................................... ............................................... B-3 Section C - Technical Specifications CONNECl’ORS ................................................................................................................................................. c-1 SMDR INTERFACE UN-IT (Optional) ................................................................................................................... C-l ENVIRONMENTALREQUIREMENTS ................................................................ ................................................ c-2 POWERREQUlREMENTS .................................................................................................................................. c-2 STATION NUMBERING PLAN ........................................................................................................................... c-2 SYSTEM CAPABILITIES ................................................................................................................................... c-2 > . . . . . . . . . . . . . . “...... . . . . . . *.** . . . . *.......- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......................... * .........................................-.................................-............-.....................,.... . . . . . . . . . . . . . . . . *..a.** . . . . . . . . . . *...*...* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..* . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....................--..........................................-.......................... TRILLIUM I Telephone Panther 6 12 Systems Page i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . “- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . s . . . . . . . . . . . . . . . . . s . . . . . . . . . , . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . ................,........................” ........... “..“_” ..,....................,.................... “..” .......,.......,..... ..................-....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Technical Servic- Manu : _ ..................... ..-..- .................................................... -- ................................ . . ............... ... . ......... . . ........... -.** .................... ......... . . . ......... ....... -. ......................................... ... . . ... -. ............................................................. -. . . . ... . ..................................................... :::::::::::::::::::::::::x::“:‘-:::::::::::: :::: ‘-~: Topic Page Section D - Connection Procedures STEP 1: INSTALLlNG THE KSU ................................................................................................................... D-l Site Preparation. ........................................................................................................................................... D-l Backboard Installation ......................................................................................... .......................................... D-l ~~System unclating .......................................................................................................................................... D-l KSU Installation ........f .................................................................................................................................. D-l STEP 2: CONNECTING INCOMING TELEPHONE LINES ................................................................................ D-2 STEP 3: INSTALLING STATION WIRING ..................................................................................................... D-2 Station Wiring Table ..................................................................................................................................... D-3 STEP 4: CONDUCTING THE INITIAL SYSTEM AND STATION TESTS ........................................................... D-5 STEP 5: CONNECTING THE BACKUP BATTERY .......................................................................................... D-5 STEP 6: CONNECTING DOOR ANSWER UNIT AND DOOR MODULES ........................................................... D-6 Door Answer Unit Installation ................................................................................ ......................................... D-6 Door Module Installation ........................................................................................ ........................................ D-6 DoorAnswerUnitTest.. .................................................................. ............................................................. D-7 STEP 7: CONNECI’ING THE MUSIC SOURCE ............................................................................................... D-8 Music Connection ......................................................................................................................................... D-8 Music Test.. ........................................................................... ...................................................................... D-8 / STEP8: CONNEC’l.ING THE EXTERNAL PAGING EQUIPMENT ..................................................................... D-9 Equipment Connection ................................................................................................................................... D-9 ’ Paging Test.. ................................................................................................................................................ D-9 / STEP 9: CONNECTING AN EXTERNALLOUDBELL ..................................................................................... D-9 muipment Connection ................................................................................................................................... D-9 Loud Bell Test. ............................................................................................................................................. D-9 STEP lo: CONNECIING THE OPX UNlT .................................................................................................... . .. D-10 OPX Unit Connection ................................................................................................................................. D-10 OPX Unit T est. ........................................................................................................................................... D-10 STEP 11: CONNECTING THE SMDR INTERFACE UNIT ................................................................................. D-11 SMDR Interface Unit Installation .................................................................................................................. D-11 SMDR Interface Unit Test ........................................................................................................................... D-11 SMDR Printout Formats ............................................................................................................................... D-11 STEP 12: CONNECl-INGTHEPOWERFAILTRAN!WERuNITS . . . ................................................................... D-12 Power Fail Transfer Unit Installation ............................................................................................................... D-12 Power Fail Transfer Unit Tes t. ....................................................................................................................... D-13 STEP 13: INSTALLJNGANEXTERNALAMPLIFIER ...................................................................... . ............... D-14 TRILLIUM 1). Telephone Systems
Technical Service “2 Manual Chapter Introduction ;r ................................. . ................................. -. .................................................................................................................................................. .................................................................................... .“. ........................................................ ..- ..- ................................ ................................ ::::::::‘-:: :::::::::::::::::::::::::::::::::: PREFACE The Panther 612 Electronic Key Telephone System is a state-of-the-art system that incorporates sophisticated elec- tronics to meet ti communications needs of today’s home, office, and small business user. It’connects six outside telephone lines (only five if the op tional Door Answer Unit and Door Modules are installed) with up to twelve station Sets- which are all wired in a star configuration Both a tone only key service unit (KSU) and a tone/rotary KSU are available. Also, both Handsfree and Non-Ham&free Sets are available; the Handsfree Sets also include Busy Lamp Field (BLF) indicators that show the status of all system stations. Common and private speed call numbers, call transferring, door answering (with optional Door Answer Unit and Door Modules), internal monitoring, conferencing (up to 3 par- ties), internal intercom paging (station-to-station, zone, and all page paging), external loudspeaker paging, call detail and account code recording (through an optional SMDR inter- face unit), and last number redialing are just some of the many features offered. The attractive, well-designed system makes feature pro- gramming and operation very easy. In addition, the Panther system is designed to allow easy interfacing with modems and answering devices through an optional OPX device. The fully sealed Panther 612 Electronic Key Telephone System may be installed in either a standalone mode or be- hind a CENTREX or PBX. The microprocessor-controlled circuitry operates all system communications and the flexi- ble programming. An optional external backup 24 V battery can be connected to the system; the backup battery is automatically brought on line in the event of a power failure, thus preventing inter- : ruptions in telephone service. Also, in the event of a total system failure, incoming lines will be transferred to standard sets if optional Power Transfer Units have been installed in the system. > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . **.CI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....................................................-................................................ ” ....................... _, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I TRILLIUM Telephone Panther 6 12 Systems Page Intro- 1 ABOUT THIS CHAPTER This chapter has also been designed specifically to enable technicians to install, operate, and maintain the Panther 612 Electronic Key Telephone System. Information is presented in a logical order, without undue wordiness - to help the technician find, understand, and use the relevant informa- tion, quickly and easily. Therefore, for example, the Connection Procedures are sep arated into concise steps that have a logical and necessary sequence; and reference material (Technical Specifications, Feature Programming, Operating Instructions, and Troubleshooting) is presented in a variety of easy-to-follow, visible-at-a-glance tabular formats. To acquaint yourself with this chapter, please review the Table of Contents and spend a few moments browsing through the different sections. CAUTION Panther equipment is sealed. Breaking the seal will void your warranty. If you have an installation, operation, or troubleshooting problem that you cannot solve by using this chapter (and that your dealer cannot help solve), call TRILLIUM Customer Service at l-800-848-2444 (inside California, call l-800422-7600). NOTE For your ready reference, a chart summarizing indicator signals appears on the back of this page.
. . . . . . . . . . . . . . . . . . . --.~ . . . . . I . . . I.... . . . . . ..-............................................... . . . . . . . . . . . . . . . . . . “_...I . . . . . . . . . . . . . . . . . . . “” . . . . . - . . . . . . . . , . . ...” . . . . . . . . . . . . . . ...” . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . “.” . . . . . . . . . . . . . -.a . . . . - . . . . . . * . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..-............... k.. . . . . . . . . . . . . * . . . . . . . . . . ....” ....................................................: ..._._._....._._.. I ......:..- . . . . . . ..-.-_..................... __._ Chapter Technical Introduction Servic’ -.; Maw j ................ ..-- .............. ...... ..-. ..... ...“. .............. -. I.. .................................................. ........................................................................................................................................................................... . ................................ . ........................................ . . ..- ......................................... . ... . ...:::::: “‘“~::“==: ::::::::: ::: :::::::::::::: :” QUICK-REFERENCE CHART The Panther 612 Electronic Key Telephone System lets users lmow what is happening with calls and lines through a series of indicator patterns. These indications are summar- ized in the chart on this page. Specific indications are desqibed at the appropriate places throughout the procedu- ral material in this chapter. Lim h&atorActbn Lhestatus lhehuseam - mdsiv.hokl* inauapkn . . . . . . . . . . . . . . . . . . . . . . ..1.*.......1.- . . . . . . . u . . . . . . . . . - . . . . . . . . . . . . “m” . . . . . . , . . . . . . . . . . . . . . . . . . . . . . ...” . . . . . . . . . . . I . . . . . . . . . . . . . . . . . ...” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..-.......... *...* . . .........................-....-...........--..” ........._.” ........ . . . . ..“..--“.“*...-..“-~-.-..“.* . . . . . . . . . . . . . . . . . ““..‘+” . . . . . . . . “.._.,“...I...” . . . . . . . . I . . . . . ..._.” . . . . . ...” . . . .._._ “.._ _...........,,... ..__..-_ Panther 6 12 %i LLIUM __ ) Page Intro-2 Telephone Systems . . . . . . . - . . . . . . . . . ..“I_” . . . . . ..“...rn . . . . . I . . . . . . . . . . . . . . -“..I . . . . . ..-........-................-.................................................................................. ” . . . . . . .._.....” . . . ..-...................” . . . . . . .._...........................-..............--............. ” . . . . . . . . . . . . . . . . . . . I . . . . . -“..- . . . . . -.- . . . . . I . . . . . . . . . . . . . _.“I . . . . . . . I .I....... _ .-.........-.. “.“__ -.,._. *...*-._” . . .._..._. “..” __....... “.” . . . . . . . “.“.. .
::::::::::::::::::::::::::::::::::::::::::::::i :::............ , . . . . . . . . , . . . . . . . . . . . . . . . . . _ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .......................................... I ........................................... . . . . . . * . . . . . . . . . . . - . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................................................. .........................................., Technical Service FCC Manual i Requirements RADIO AND TELEVISION INTERFERENCE WARNING The Panther 612 Electronic Key Telephone System generates and uses radio-frequency en- ergy and - if not installed and used in strict accordance with these instructions - may cause interference to radio and television reception. The Panther 612 Electronic Key Telephone System has been certified to comply with the limits for a Class B computing device, pursuant to Subpart J of Part 15 of the Federal Communications Commission (FCC) Rules which are de- signed to provide reasonable protection from radio and television interference in a residential installation. However there is no guarantee that interference will not occur in a particular installation. If interference is encountered, test to determine if the unit is at fault by unplugging the Key Service Unit (KSU) from the ( wall outlet If unplugging-the KSU removes the interference, ay the fol- lowing corrective measures, singly or in combination, until the interference is eliminated: l Change the location or position of the indoor re- ceiving antenna of the radio or television. . Relocate the Panther 612 Set or KSU in relation to the radio and television receivers experiencing interference. . Plug the KSU into an outlet that does not also serve radio or television sets. If further help is needed, consult your TRILLIUM dealer or an experienced radio/television technician - or refer to the FCC’s booklet, “How to Identify and Resolve Radio-TV Interference Problems.” It is available from the US Government Priutiug Office, Washington, DC 20402 (stock number OO4-000-003454). HEARING AID COMPATIBILITY The Panther 612 Set is compatible for those requiring a hearing aid as defined in section 68.316, Part 68 of FCC Rules. /’ TRILLIUM Telephone ‘ Panther-6 12 Systems Page A-l
. . . . . . . . . , . . . . . . _- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . :.::::::::::::::::::::::::::::“‘:::::::::::~::~:::::::::.~::::::::::::::::::: ::::: ::::::::: z :::::::::: c:.:::: ::::::; z ::::: :::::::x-:::::. . . . . . . . . . . . . . * I..... --................................................. - . . . . . . . . . . . . . . . . . . . . -- FCC Technical Requirements Service Manual ::::::::::::::::::::..1...::::::::::::::::::::::::::::::~:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::;:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::;:::::::::~~::::::::-..--- f .-. RESPONSIBILITIES The FCC’s rules permit the Panther 612 Electronic Key Telephone System to be connected to the telephone network via a jack or jacks provided by the telephone company (telco). These jacks are not provided for coin or party lines. User Responsibilities Before connecting your Panther 612 Electronic Key Telephone System to the telephone lines, you must contact the telephone company and provide them with the following information: . Telephone numbers of the lines to which the Panther 612 Electronic Key Telephone System is to be connected (lines 1 through 6) l FCC Registration Number (found on the side of the Key Service Unit or KSU: the number for either the tone only KSU is EBS78T-71738-KF-T, or, for the tone/rotary KSU, the number is EBS78T-71738- =-E) . Ringer Equivalence Number (also found on the side of the KSU: the number for either version of the Panther KSU is l.lB)* . USOC jacks required (usually three 4-conductor. RJ14 modular jacks) You also have the responsibility to disconnect a malfunc- tioning Panther 612 Electronic Key Telephone System from the telephone lines until the cause of the malfunctioning is identified and repaired. Otherwise, the telephone company may temporarily disconnect service. * The Canadian Department of Communications load num- ber for the Panther 612 Electronic Key Telephone System is 16-B. Telco Responsibilities The telephone company is required to give you adequate no- tice of any changes it makes in its technical operations cr procedures that may affect the compatibility or use of your Panther 612 Electronic Key Telephone System. =:::::::::::: ~ :::::::::::::: :::::::::: :: ::::::::::::::: ::::z*l::::.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . I...... . . . . . . . - . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .- . . . . . . . . . . -- -... -.- . . . . . . . ... . . . . . . . . . . . . . . . . .. . . . . . . . . I . . . . . . . . . . . . . . . . . . . . .......,..... . . . . . . I . . . . . . ... . . . . . . - . . . . . . . . . . ..-.. . . . . ..-. -...- Panther 6 12 I TRILL;UM ( pag :e A-2 Telephone Systems
Technical Technical Service Service Manual Manual System Components System Components STANDARD COMPONENTS One Key Service Unit (KSU) Part Number 90-0166 (tone only) or Part Number 90-0084 (tone/rotary The ~onelrotary key service unit (KSU) for the Panther 612 Electronic Key Telephone System can be programmed to operate with either dual-tone, multi-frequency (DTMF) or rotary (pulse) signaling. The signaling on each Central < Office (CO) line can be programmed independently. The tom only KSU operates only with DTMF signaling. Other than signaling differences, both KSU models look alike and operate iden ticall y. The KSU has three connectors on its left side (labeled C01.2, C03.4, and CO%) to attach the six incoming tele- phone company (telco) CO lines - one connector for each pair of lines (line 6 must be left vacant if the optional Door Answer Unit is installed). Also on the left side of the KSU are connectors labeled DOOR (used for the optional Door /- Answer Unit), PAGE (used for external paging equipment), MUSIC (used for an external background and on-hold music source). POWER FALL (used for the optional Power Fail Transfer Unit). Next, the KSU has one recessed light-emitting diode (LED) indicator (labeled STATUS), four miniature dual in-line package (DIP) switches (labeled, from top to bottom, 1 PROGRAM [used to return features to their default, factory preprogrammed conditions], 2 PROGRAM [used to pro- gram system features], 3 [not used], and 4 BATTERY [used to save feature programming]), and one recessed pushbutton (labeled RESET). Near the bottom left of the KSU is a 50-pin connector, la- beled STATIONS 10 TO 21/LOUD BELL, that is used to connect the KSU to the station wiring main distribution frame (MIX) - and, through the MDF, to alI the system stations. The last pair is also optionally available for con- necting an external loud bell or other sounding device through an external dry contact interface unit. On the bottom of the KSU is a connector labeled SMDR (used for the optional SMDR Interface unit). The KSUs power cord (at the top of the KSU) plugs into a 110 V ac outlet (but only at the appnpriate time; see the Connection Procedures section). A grounding wire (12 AWG, solid copper) which connects to the top of the KSU must be attached to a ground clamp, umally on a water pipe. An input connector (labeled EXTERxti BATTERY) for an optional 24 V backup battery is aha provided at the top of the KSU. If ac power is lost, the switchover to backup battery power is automatic when the qcional backup battery is connected. The unit comes with 4 screws for mmting the KSU on a backboard Up to Twelve Telephone tits Part Number 90-0266 (non-handsfree) &t Number 90-0168 (handsfree with busy lamp field) Other than the handsfree operation and the busy lamp field, these two models look alike and operaa: identicatly. For ex- ample, both have an attractive black marre tIni&. Each Set’s base has twelve dual-functkm statiort select/speed call keys (labeled 10 through 21- tix top key is also used for last number Redial), six line seleukeys (labeled 1,2,3. 4,5, and 6), seven dedicated functim keys (labeled Hold, Flash/Cancel, Conference, Intercom, Speed, Speaker, and Mic.on/off) and a tone d&l keypad The line 1,2,3,4,5, and 6 keys, the Uercom key, and the Mic.on/off key have accompanying szus indicators. And, only on handsfreebusy lamp field (HFELF) Sets, each sta- tion select key (10 through 21) also has an accompanying status indicator. Finally, the base has a speaker volume control (a sliding ad- justment) and a ringer control switch (a ‘J-position switch, for low, medium, and high volume riqing). Each Set also includes a telephone hardset and two modular cords - a 4-conductor, coiled cord fa connecting the hand- set to the Set, and a 4-conducur modular cord for connecting the Set to the station wiring jack. =:=:I” :::::::::::. x:; :::::::: ;:r< ::::::::::::::::::; ::::::::::::: ~‘::.w’“-“:“:~“:::..- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..-........................... . . . . . ...” . . . . . . . . . . . . “... . . . . . . . . . . . . . . . . . . . . . ...” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . -..- ._............... I ..” . . . . . . . . . . . . . . --.....“*..* . . . . . . . *.. ,- c TRILLIUM Telephone ’ Panther 612 Systems Page B-l