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ViewSonic Pjd6211 Projector User Manual

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    							 EN-28
    Appendix
    LED Indicator Messages
    LED Type  Color  Status Meaning
    Power  LED Blue Solid (LED x 1)
    The projector is  in standby 
    mode. Lamp LED Off  Off 
    Temp LED  Off  Off 
    Power  LED Blue Solid (LED x 2)
    Powering up Lamp LED Off  Off 
    Temp LED  Off  Off 
    Power  LED Blue Solid (LED x 2)
    Normal operation Lamp LED Off  Off 
    Temp LED  Off  Off 
    Power  LED Blue Flash (LED x 2)
    Power-down Lamp LED Off  Off 
    Temp LED  Off  Off 
    Power  LED Blue Solid (Full brightness)
    The projector system has some 
    problems with its fans, so the 
    projector cannot start up.  Lamp LED Red Solid
    Temp LED  Red Flash
    Power  LED Blue Solid (Full brightness)
    The lamp is in good condition 
    and is projecting at maximum 
    brightness.  Lamp LED Off  Off 
    Temp LED  Off  Off 
    Power  LED Blue Solid (Full brightness) The lamp has reached its end 
    of life and must be changed 
    soon. The lamp will continue to 
    operate until it fails . Change 
    the lamp. If the lamp is off, then  
    the ballast will become 
    malfunction.  Lamp LED Off  Solid
    Temp LED  Off  Solid
    Power  LED Blue Flash  (Full 
    brightness)The projector is shutting and 
    the fan motor is cooling the 
    lamp for shutdown. Do not 
    unplug the power cord or turn 
    the power off before the Lamp 
    LED changes to flashing. The 
    fan motor will turn off when the 
    lamp has cooled.  Lamp LED Red Solid
    Temp LED  Red Solid
    Power  LED Blue Solid (Full brightness) Temperature is too high. The 
    lamp will turn off. The fan motor 
    is cooling the lamp.  Lamp LED Red Flash
    Temp LED  Red Off 
    Power  LED Off  Off  The lamp ignition failed. If 
    temperature is too high, the 
    fans will cool the lamp. Lamp LED Red Solid
    Temp LED  Red Solid 
    						
    							EN-29
    Compatibility Modes
    Computer: 
    Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
    VGA 640 x 480 24.6 50.0
    31.5 59.9
    37.9 72.8
    37.5 75.0
    43.3 85.0
    640 x 480 @ 120Hz 61.9 119.5
    720 x 400 31.5 70.0
    37.9 85.0
    SVGA 800 x 600 31.0 50.0
    35.2 56.0
    37.9 60.3
    48.1 72.0
    46.9 75.0
    53.7 85.1
    76.3 120.0
    800 x 600 @ 120Hz 76.3 120.0
    XGA 1024 x 768 48.4 60.0
    56.5 70.1
    60.0 75.0
    68.7 85.0
    97.6 120.0
    1024 x 768 @ 120Hz  97.6 120.0
    1152 x 864 67.5 75.0
    1280 x 960 60.0 60.0
    85.9 85.0
    SXGA 1280 x 1024 64.0 60.0
    80.0 75.0
    1280 x 960 64.7 60.0
    75.0 75.0
    1280 x 1024 64.0 60.0
    80.0 75.0
    14460 x 1050 64.7 60.0
    1600 x 1200 75.0 60.0 
    						
    							 EN-30
    Video:  
    Signal Horizontal Frequency (kHz) Vertical Frequency (Hz)
    1080i 33.8 60.0
    1080i 28.1 50.0
    1080p 67.5 60.0
    1080p 56.3 50.0
    720p 45.0 60.0
    720p 37.5 50.0
    576p 31.3 50.0
    576i 15.8 50.0
    480p 31.5 60.0
    480i 15.8 60.0 
    						
    							EN-31
    Troubleshooting
    Refer to the symptoms and measures listed below before sending the projector
    forrepairs. If the problem persists, contact your local reseller or service center. Please
    refer to LED Indicator Messages as well.
    Start-up problems
    If no lights turn on:
    „Be sure that the power cord is securely connected to the projector and the other endis plugged into an outlet with power.
    „Press the power button again.
    „Unplug the power cord and wait for a short while, then plug it in and press the powerbutton again.
    Image problems
    If the searching source is displayed:
    „Press the SOURCE button on the control panel or the Source button on the remote
    control one or more times to select another active input source.
    „Be sure the external source is turned on and connected.
    „For a computer connection, ensure your notebook computer’s external video port isturned on. Refer to the computer manual.
    If the image is out of focus:
    „Be sure the lens cover is removed.
    „While displaying the on-screen menu, adjust the focus ring. (The image size shouldnot change; if it does, you are adjusting the zoom, not the focus.)
    „Check the projection lens to see if it needs cleaning.
    If the image is flickering or unstable for a computer connection:
    „Press the Resync button on the remote control.
    „Press the MENU button, go to Computer Image and adjust Frequency or
    Tracking.
    Remote control problemsIf the remote control does not operate:
    „Be sure nothing is blocking the remote control receiver on the front of the
    projector. Use the remote control within the effective range.
    „Aim the remote control at the screen or at the front or back of the projector.
    „Move the remote control so it is more directly in front of or behind the projector andnot as far to the side. 
    						
    							 EN-32
    RS-232 Command and Configuration
    Baud Rate:19200  Parity Bit:none  
    Data Bit:8  Stop Bit:1  Assign Port:COM1
    NameOperation 
    typeCRCHeader Command Response
    PowerON BE, EF, 10, 05, 00,  C6, FF, 11, 11, 01, 00, 01, 00 06
    OFF BE, EF, 03, 06, 00,  DC, DB, 69, 00, 00, 00, 00, 00 06
    SourceComputer 
    (Analog RGB) BE, EF, 03, 19, 00, 19, 29, 01, 47, 02, CC, CC, 00 06
    YCbCr BE, EF, 03, 19, 00, 89, E8, 01, 47, 02, CC, CC, 00 06
    S-Video BE, EF, 03, 19, 00, E8, 69, 01, 47, 02, CC, CC, 00 06
    Composite 
    VideoBE, EF, 03, 19, 00, 78, A8, 01, 47, 02, CC, CC, 00 06
    HDTV (Y-Pb-
    Pr)BE, EF, 03, 19, 00, DA, 2B, 01, 47, 02, CC, CC, 00 06
    OSDMenu BE, EF, 02, 06, 00, E9, D3, 30, 00, 00, 00, 00, 00 06
    Up BE, EF, 02, 06, 00, 6D, D2, 34, 00, 00, 00, 00, 00 06
    Down BE, EF, 02, 06, 00, 0B, D2, 32, 00, 00, 00, 00, 00 06
    Left BE, EF, 02, 06, 00, DA, D3, 33, 00, 00, 00, 00, 00 06
    Right BE, EF, 02, 06, 00, 38, D2, 31, 00, 00, 00, 00, 00 06
    ECO On BE, EF, 03, 06, 00, EF, DB, 6A, 00, 00, 00, 00, 00 06
    Off BE, EF, 03, 06, 00, 3E, DA, 6B, 00, 00, 00, 00, 00 06
    Auto 
    SourceOn BE, EF, 03, 06, 00, 89, DB, 6C, 00, 00, 00, 00, 00 06
    Off BE, EF, 03, 06, 00, 58, DA, 6D, 00, 00, 00, 00, 00 06
    Source BE, EF, 02, 06, 00, 57, D0, 2E, 00, 00, 00, 00, 00 06
    Auto-Sync BE, EF, 02, 06, 00, 86, D1, 2F, 00, 00, 00, 00, 00 06
    Blank Screen(Video) BE, EF, 02, 06, 00, DF, DF, 66, 00, 00, 00, 00, 00 06
    KeystoneKeystone BE, EF, 02, 06, 00, 3D, DE, 64, 00, 00, 00, 00, 00 06
    Up BE, EF, 03, 06, 00, 10, DB, 65, 00, 00, 00, 00, 00 06
    Down BE, EF, 03, 06, 00, 23, DB, 66, 00, 00, 00, 00, 00 06
    Image BE, EF, 03, 06, 00, F2, DA, 67, 00, 00, 00, 00, 00 06
    Aspect Ratio BE, EF, 03, 06, 00, 0D, DA, 68, 00, 00, 00, 00, 00 06
    Factory Reset BE, EF, 03, 06, 00, 6B, DA, 6E, 00, 00, 00, 00, 00 06
    Lamp Hour BE, EF, 03, 06, 00, BA, DB, 6F, 00, 00, 00, 00, 00 Lamp Hour
    Firmware Version BE, EF, 03, 06, 00, D5, D9, 70, 00, 00, 00, 00, 00 Version
    System Status BE, EF, 03, 06, 00, 04, D8, 71, 00, 00, 00, 00, 00 03:Projector 
    ON
    (Normal 
    Mode) 
    						
    							EN-33
                     
     D-Sub 9 pin
    IR Control Code  
    11 CD
    2RXD
    3TXD
    4DTR
    5GND
    6DSR
    7RTS
    8CTS
    9RI
    Button name Product ID Code Data Code Description
    Power 0x83 , 0xF4 87 Power On/Off
    Freeze 0x83 , 0xF4 14 Pause the screen image
    Menu 0x83 , 0xF4 32 Enter Management Menu
    S0x83 , 0xF4 22 Upward(For OSD)
    W0x83 , 0xF4 31 Leftward(For OSD)
    X0x83 , 0xF4 33 Rightward(For OSD)
    T0x83 , 0xF4 42 Downward(For OSD)
    ViewMatch 0x83 , 0xF4 54 ViewMatch
    Keystone+ 0x83 , 0xF4 34 Increase Keystone Value
    Keystone- 0x83 , 0xF4 44 Decrease Keystone Value
    Resync 0x83 , 0xF4 61 Resync The Input Signal Source
    Source 0x83 , 0xF4 62 Find The Input Signal  Source
    Blank 0x83 , 0xF4 64 Hide The Image With Blank
    Aspect 0x83 , 0xF4 63 Aspect Ratio
               Wire List
    C1 COLOR C2
    1Black 1
    2Brown 2
    3Red 3
    4 Orange 4
    5 Yellow 5
    6Green 6
    7Blue 7
    8 Purple 8
    9White 9
    SHELL DW SHELL 
    						
    							
    Customer Support
    For technical support or product service, see the table below or contact\
     your reseller.
    Note : You will need the product serial number.
    Country/RegionWeb SiteT=Telephone
    F=FaxE-mail
    Australia/New Zealandwww.viewsonic.com.auAUS=1800 880 818NZ=0800 008 [email protected]
    Canadawww.viewsonic.comT (Toll-Free)= 1-866-463-4775T (Toll)= 1-424-233-2533F= [email protected]
    Europe/Middle East/Baltic countries/North Africawww.viewsoniceurope.comContact your reseller
    Hong Kongwww.hk.viewsonic.comT= 852 3102 [email protected]
    Indiawww.in.viewsonic.comT= 1800 11 [email protected]
    Koreawww.kr.viewsonic.comT= 080 265 [email protected]
    Latin America (Argentina)www.viewsonic.com/la/T= 0800 666 [email protected] 
    Latin America (Brazil)www.viewsonic.com/la/T= 0800 891 [email protected]
    Latin America (Chile)www.viewsonic.com/la/T= 800 440 [email protected]
    Latin America (Columbia)www.viewsonic.com/la/T= 01 800 915 [email protected]
    Latin America (Mexico)www.viewsonic.com/la/T= 001 800 514 [email protected]
    Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEASElectroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
    Latin America (Peru)www.viewsonic.com/la/T= 0800 [email protected]
    Macauwww.hk.viewsonic.comT= 853 700 [email protected]
    Puerto Rico & Virgin Islandswww.viewsonic.comT= 1-800-688-6688 (English)T= 1-866-379-1304 (Spanish)F= 1-909-468-1202
    [email protected]@viewsonic.com
    Singapore/Malaysia/Thailandwww.ap.viewsonic.comT= 65 6461 [email protected]
    South Africawww.viewsoniceurope.comwww.viewsoniceurope.com/uk/Support/Calldesk.htm
    United Kingdomwww.viewsoniceurope.com/uk/www.viewsoniceurope.com/uk/Support/Calldesk.htm
    United Stateswww.viewsonic.comT (Toll-Free)= 1-800-688-6688T (Toll)= 1-424-233-2530F= [email protected] 
    						
    							
    Limited Warranty
    VIEWSONIC® PROJECTOR
    What the warranty covers: ViewSonic warrants its products to be free from defects in material and w\
    orkmanship, under normal use, during the warranty period. If a product proves to be defective in \
    material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a \
    like product. Replacement product or parts may include remanufactured or refurbished p\
    arts or components. 
    Limited Three (3) year General Warranty Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. 
    Limited One (1) year Heavy Usage Warranty:Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year\
     for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. 
    Other regions or countries: Please check with your local dealer or local  ViewSonic office for the warranty information.
    Lamp warranty subject to terms and conditions, verification and approval.  Applies to manufacturer’s installed lamp only.  All accessory lamps purchased separately are warranted for 90 days.
    Who the warranty protects:This warranty is valid only for the first consumer purchaser.
    What the warranty does not cover:1.  Any product on which the serial number has been defaced, modified or remov ed.
    2.  Damage, deterioration, failure, or malfunction resulting from:
      a.   Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper maintenance, unauthorized product modification, or failure to follow instructions supplied with the product.
      b. Operation outside of product specifications.
      c.   Operation of the product for other than the normal intended use or not under normal conditions.  d. Repair or attempted repair by anyone not authorized by ViewSonic.
      e. Any damage of the product due to shipment.
      f. Removal or installation of the product.
      g. Causes external to the product, such as electric power fluctuations or failure. 
    						
    							
     h. Use of supplies or parts not meeting ViewSonic’s specifications.
      i. Normal wear and tear.
      j. Any other cause which does not relate to a product defect.
    3. 
    Removal, installation, and set-up service charges.
    How to get service: 1.     For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to “Customer Support” page). You will need to provide your product’s serial number.2.   
    To obtain warranted service, you will be required to provide (a) the or\
    iginal dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the se\
    rial number of the product.3.     Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4.     For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
    Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the des\
    cription contained herein including the implied warranty of merchantability and fitness for a particular purpose. 
    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
    ct. ViewSonic shall not be liable for: 1.     Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business relationships, or other commercial loss, even\
     if advised of the possibility of such damages. 2.   Any other damages, whether incidental, consequential or otherwise. 3.   Any claim against the customer by any other party. 
    Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and\
    /or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclus\
    ions may not apply to you. 
    Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Maca\
    o and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
    4.3: Projector Warranty                                                                P\
    RJ_LW01 Rev. 1h 06-25-07 
    						
    							
    Mexico Limited Warranty
    VIEWSONIC® PROJECTOR
    What the warranty covers:ViewSonic warrants its products to be free from defects in material and w\
    orkmanship, under normal use, during the warranty period. If a product proves to be defective in material or work\
    manship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like prod\
    uct. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
    How long the warranty is effective:3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.All accessory lamps purchased separately are warranted for 90 days.
    Who the warranty protects:This warranty is valid only for the first consumer purchaser.
    What the warranty does not cover:
    1. Any product on which the serial number has been defaced, modified or removed.
    2.  Damage, deterioration or malfunction resulting from:
      a.   Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, 
    unauthorized attempted repair, or failure to follow instructions supplied with the product.
      b.   Any damage of the product due to shipment.
      c.   Causes external to the product, such as electrical power fluctuations or failure.
      d. Use of supplies or parts not meeting ViewSonic’s specifications.
      e. Normal wear and tear.
      f. Any other cause which does not relate to a product defect.
    3.    Any product exhibiting a condition commonly known as “image burn-in”\
     which results when a static image is 
    displayed on the product for an extended period of time.
    4.    Removal, installation, insurance, and set-up service charges.
    How to get service:For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future\
     use.  Please retain your receipt of proof of purchase to support your warranty claim.For Your Records
    Product Name: ________________________  Model Number: __________________________
    Document Number: ____________________  Serial Number: ___________________________
    Purchase Date: ________________________  Extended Warranty Purchase? _______________(Y/N)
              If so, what date does warranty expire? _________
    1.    To obtain warranty service, you will be required to provide (a) the ori\
    ginal dated sales slip, (b) your name, (c) 
    your address, (d) a description of the problem, and (e) the serial n\
    umber of the product.
    2.    Take or ship the product in the original container packaging to an author\
    ized ViewSonic service center.
    3.  Round trip transportation costs for in-warranty products will be paid by\
     ViewSonic.
    Limitation of implied warranties:There are no warranties, express or implied, which extend beyond the des\
    cription contained herein including the implied warranty of merchantability and fitness for a particular purpose.
    Exclusion of damages:ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
    ct. ViewSonic shall not be liable for:1.   Damage to other property caused by any defects in the product, damages b\
    ased upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibil\
    ity of such damages.
    2.    Any other damages, whether incidental, consequential or otherwise.
    3.  Any claim against the customer by any other party.
    4.  Repair or attempted repair by anyone not authorized by ViewSonic. 
    						
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