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Vizio E390i-A1 HDTV User Manual

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Using VIZIO  Internet  Apps
VIZIO Internet Apps (VIA) delivers popular online content to your 
TV. VIA features a selection of Apps that allow you to watch movies 
and TV shows, listen to music, get weather and news information, 
and more–all on demand!
A high-speed internet connection is required to 
receive product updates and to access online 
content.
See Connecting to your Network on page 16 if your TV is not 
yet connected to your home network.
UsIng the  VIA shOrtcUt B UttOns
Use the four...

Page 52

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Adding a new App to the VIA Dock
Though your TV arrives pre-loaded with featured VIA Apps, new 
Apps are continually being added to the Connected TV Store. 
The VIA Dock can hold a total of 17 Apps.
To add a new App:
1 . Press the V Button on the remote.
2 .  Highlight the connected tV  store App by scrolling left and 
right using the Left/right Arrow buttons on the remote. (The 
highlighted App is in the lower left corner of the screen.)
3 .  Select  connected tV  store by pressing the Ok  button....

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Answer menu is displayed.
11.  Enter your security answer using the on-screen keyboard 
and press Ok. The Create Profile menu is displayed.
12.  Highlight  Done and press Ok.
creating a new User Profile
To create a new user profile:
1 .  Press the V Button on the remote.
2 .  Highlight the Profile App by scrolling left and right using the 
Left/right Arrow buttons on the remote. (The highlighted 
App is in the lower left corner of the screen.)
3 .  Select the App by pressing the Ok button. The...

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removing a User Profile
To remove a user profile:
1 . Press the V Button on the remote.
2 .  Highlight the Profile App by scrolling left and right using the 
Left/right Arrow buttons on the remote. (The highlighted 
App is in the lower left corner of the screen.)
3 .  Select the App by pressing the Ok button. The Profile App is 
displayed.
4 .  Highlight  Administrative controls and press Ok. (If you have 
an Owner PIN, you must enter it now.) The Administrative 
Controls menu is displayed.
5 ....

Page 55

ATroubleshooting & Technical Support
do you have questions?
Let us heLP!
youR PRoduCt inCLudes FRee LiFetiMe  teCh suPPoRt
Phone:
e mail:
We b :(877) 878-4946 (toLL-FRee)
techsupport@
viZio.com
www.viZio .com/support
hours of operation:  
M onday - Friday: 5 aM to 9 PM (Pst)
s aturday - sunday: 8 aM to 4 PM (Pst)
t
he  viZio support team is highly trained   
and is based in the united states. 
We can help with:
•  new Product setup
•  Connecting y our devices
•  technical Problems
•  and More
We speak...

Page 56

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The TV displays “No Signal.”• Press the INPUT button on the remote control to select a 
different input source.
•  if you are using cable  tv, satellite, or antenna 
connected directly to the  tv, scan for channels. see 
scanning for Channels on page 31.
There is no power.
• ensure the  tv is plugged into a working electrical outlet.
•  ensure the power cable is securely attached to the  tv.
•  Press the Power/Standby button on the remote or on 
the side of the  tv to turn the tv on. 
The power is...

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The image quality is not good.• For the best image quality, view high-definition 
programs using digital sources. Connect your devices 
with hdMi cables.
•  if you are using an antenna, the signal strength of the 
channel may be low. ensure your antenna is connected 
securely to the  tv and move the antenna around the 
room or close to a window for the best signal.  
The picture is distorted. • nearby electrical devices may be interfering with the 
tv. separate the  tv from electrical appliances,...

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52
Specifications
E390i-A1E420i-A1
Screen Size: 39” Class 42” Class
Viewable Area: 38.50” 42.00”
Dimensions w/ Stand:  
w/o Stand:
34.92” x 22.64” x 7.99”  
34.92” x 20.78 x 2.95” 38.13” x 24.51” x 7.96”
 
38.13” x 22.68 x 3.15”
Weight w/ Stand:  
w/o Stand: 22.60 lbs
 
19.47 lbs 28.02 lbs
 
24.96 lbs
TV Type: LED LED
Refresh Rate: 120 Hz 120 Hz
Maximum Resolution: 1920 x 1080 (1080p) 1920 x 1080 (1080p)
Pixel Pitch: 0.44475 mm (H) x 0.44475 mm (V) 0.4845 mm (H) x 0.4845 mm (V)
Dynamic Contrast Ratio:...

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E390i-A1E420i-A1
Audio Outputs: RCA Analog Stereo Output, 
 
Optical Digital RCA Analog Stereo Output, 
 
Optical Digital
OSD Language: English, Spanish, French  English, Spanish, French 
Ambient Light Sensor: Ye s Ye s
Remote Control Model: XRT112 XRT112
Certifications: CSA, CSA-US, FCC Class B, 
 
HDMI 1.4, Dolby digital Plus CSA, CSA-US, FCC Class B, 
 
HDMI 1.4, Dolby digital Plus
Compliance: Energy Star Energy Star
Voltage Range: 120V @ 60 Hz 120V @ 60 Hz
Power Consumption: 43W 63W
Standby Power: 

Page 60

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54
Limited Warranty
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only. 
VIZIO provides a warranty to the original purchaser of a new Product 
against defects in materials and workmanship for a period of one (1) 
year of non-commercial usage and ninety (90) days of commercial 
use. If a Product covered by this warranty is determined to be defective 
within the warranty period, VIZIO will either repair or replace the Product 
at its sole option and discretion.
To...
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