Vodavi Infinite Gk-816 Installation Manual

							4 
I 
THE CALL VlOLATES 
THE COS 4 RULES 
CALL IS RESTPJCTED Do 
No FEsTRK;TloN THE DIALED 
YES 
DffilTS MATCH THE 
CALL IS ALLOWED DENY TASlf 
8 ND 
NofEsTRlcTloN 
APPLJED 
CALL IS ALLOWED 
NO RESTRlCllON 
CALL IS ALLOWED  
						

							InfZnite 816 Key Telephone System INi- DATA BASE PARAMETERS 
SECTION 750 
INITIALIZE DATA BASE PARAMETERS 
750.1 DEFAULT DATA BASE CODES 
gmrnmhg Steps 
If you are in the program mode, continue using 
the program codes. If you are starting to pro- 
gram here, enter the program mode first. 
A Default Station Data Description 
Programming Steps 
To initialize the Station Data: 
1. Dial an (*) asterisk and [OO] on the dial pad. 
2. Press the HOLD button to initialize the 
Statlon Data. Confirmation tone will be 
heard. Description 
This data field is used to initialize all 
Station 
Data Cprogram Codes 0 l-04). 
Default: All applicable program codes returned 
to default (Program codes: 01. 02, 03, and 04) 
B. Default CO Line Data 
Progr~ Steps 
To initialize the CO Line Data: 
1. Dial an (*) asterisk and [ 101 on the dial pad. 
2. Press the HOLD button to initialize the CO 
Line Data. Confirmation tone will be 
heard. Description 
This data field is used to initialize all CO Line 
Data (Program codes 1 l- 17) 
Default: All applicable program codes returned 
to default (Program codes: 11, 12, 13. 14, 15, 
16, and 17) 
Issue 1, January 1992 
750-l  
						

							INlTIALIZE DATA BASE PARAMETERS In$.nite 81: 6 Key Telephone Systems 
Initialize Data Base Parameters (Cont’d) 
DEFAULT DATA BASE CODES (Cont’a) 
C. Default System Data 
Progmmming Steps 
To initialfze the System Data: 
1. Dial an (*) asterisk and I201 on the dtal pad. 
2. Press the HOLD button to initialize the 
System Data. Confirmation tone will be 
heard. Description 
‘l3.i~ data field is used to fnitialize all System 
Data (Program Codes 21-361. 
Default: All applicable program codes returned 
to default (Program codes: 21, 22, 23, 24, 26, 
27. 28. 29, 31. 32, 33, 34, 35, and 36) 
D. Default Toll Table Data 
Programdng Steps 
To initialize the Toll Table Data: 
1. Dial and (*) aster&k and 1401 on the dial 
pad. 
2. Press the HOLD button initialize the Toll 
Table Data. Confirmation tone will be 
heard. Description 
This data field is used to initialize all Toll Table 
Data. (Program Codes 41-44). 
Default: All applicable program codes returned 
to default (Program codes: 41, 42.43. and 44) 
750-2 Issue 1, January 1992  
						

							Infinite 816 Key Telephone System PRINTING DATA BASE PARAMETERS 
SECTION 755 
PRINTING DATA BASE P-ERS 
755.1 DATA BASE PRINTO’VT 
fng Steps 
If the system is in the Programm.ing mode, 
continue using program codes. If startlng to 
program here, enter the Programming mode 
first (See Paragraph 700.4). 
To print out a copy of the 
data base, or any part 
of the data base: 
a. Dial an asterisk [*I and [371 on the dial pad. 
b. Press one of the program buttons, depend- 
ing on what Information Ls needed in the 
printout. 
c. Press HOLD 
to begin printing. Description 
Requires the installation of the SIU module, the 
RCU module, and Program Module IV. 
A printer must be connected to the RS-232C 
port of the KSU for a Data Base Printout. 
Issue 
1, January 1992 755-l  
						

							PRWMNG DATA BASE PARAMETERS Infinite 82 6 Key Telephone System 
station configulation 
The Station Configuration printout will provide 
station related 
information in a 54-character 
field in the following format: 
STA 
CONFIG 
CKT NUM COS DND SPD ALM PFL 
01 1 1 Y Y N N 
CF DSLT CO ACCESS ZNE B/NA 
Y Y 1247. 
. . 1. 12 
CKT NUM COS DND SPD ALM PFL 
02 2 1Y Y N N 
CF DSLT CO ACCESS ZNE BNA 
Y Yl 12 . . 
and so on through the rest of the stations 
cm= 
NUM= 
cos= 
DND= 
SPD= 
ALM= 
PFL= 
CF= The two-d@ circuit number IKSU 
physical portI 
The two-digit intercom number 
assigned to this KSU port 
The one-digit class of service 
assignment 
“Y” enabled DND; 
‘N” disabled DND at that 
station 
T allows system speed dial; 
‘N” disables system speed dial 
T” allows alarm/Door Box ringing: 
‘N” disables it 
“Y” enables Preferred Line operation: 
‘N” disallows it 
T allows Station Call Forwarding 
‘N” disallows it 
DSLT= 71” enables Direct Select operation; 
‘N” disables it 
CO ACCESS=Lines that station can access 
ZNE= Page/Pickup Zone(s) 
BNA= Valid date is ‘0 1” through ” 15” indicat 
ing the Busy/No Answer preset forward sta- 
tion assigned CO Line Configuration 
The CO Ltne Configuration will provide CO line 
related information in the following format: 
CO CONFIG 
CO GRP TYPE SIGL TRO PVL FLSH 
01 1 CO DTMF N N 20 
RDT DIAL-PLS SMDR 
3 60/40;10 
Y 
DAY RING: 
01 . . . . . . . . . . . . . . 
. . *. . . . . . . . . . . . . 
NIGHT RING: 
01 . . . . . . . . . . . . . . 
. . . . . . . . . . . . . . . . 
and so 
on through the rest of the CO lines 
co= The CO hne number as it is terminated 
on the system 
GRP= The CO line group this CO line is 
assigned to 
TYPE= Valid data is ‘CO” or ‘PBX” 
SIGL= Valid data is ‘m or ‘Dial Pulse” 
TRO= Y” enables Toll Restrict Override; 
‘N” disables it 
PVL= “Y” enables a Private Line: 
‘N” disables it 
FLSH= Valid entries for Flash Timer are ‘0 1” 
through “99” 
RDT= Valid entries for Ring Detect Timer are 
-2- thr0ugl-J “9” 
DIAL-PI.& Valid entries are: 
1) 60/40; 10 
2)66/33; 10 
3)60/40;20 
4)66/33;20 
SMDR=w” enables SMDR ‘N” disables 
SMDR 
DAY RING=Stations assigned to ring in the 
day mode for this CO Line. Unassigned num- 
bers are shown as two dots *..” 
NIGHT RING=StaUons assigned to ring in the 
night mode for this CO Line. Unassigned 
numbers are shown as two dots -..” 
755-2 Xssue 1, January 1992  
						

							Injinite 8 16 Key Telephone System PRINTING DATA BASE PARAMETERS 
!Sysitem Configuration 
The System Configuration related database in- 
formation is provided in the following format: 
SYS CONFIG 
QUE HOLD ALM :DT :SIGL :ENBL 
Y 
SY CL REPT N 
PRV ATTD LBCl LBC2 
Y 
01 . . . . 
SMDR BAUD PRNT 
ALL 
300 29 
EX/SCl EX/SC2 EX/SC3 EX/SC4 
. . .a . . . . . . . . . . . . 
QUE= Enabled = “Y”, 
Disabled = ‘N” 
HOLD=Valid data is ‘EX” or ‘SY” 
ALM= Alarm parameters where: 
DT= Closed ‘CL” or Open ‘OP” detection 
SIGL= Repeated ‘RFl? or 
one-time ‘ONCE” signaling 
ENBLFEnable the alarm, “Y”=yes. “N”=no 
PRV= = Privacy enabled, “Y”=yes. “N”=no 
Am= = 
Assigned Attendant station. 
Valid data=StaUons 0 1- 15 
LBC= Loud Bell/CO L&e Control station/CO 
assignment. Valid data for LBC Station as- 
signments is -BO 1 through B 15” or if pro- 
grammed for CO Line Control, CO Lines 
“CO1 through co6” 
SMDR=?Lpe of SAMDR: *ALL” prints local and 
long distance; ‘LD” prints long distance only 
BAUD=Baud Rate: ‘300” or “1200” 
PRNT= 29 or 80 character option 
EX/SC=The four (4) programmable Execu- 
tive/Secretary pairs. Valid data is stations 
‘01” tbrougb “15” System Timers 
The Timers printout will provide programmed 
information on all programmable timers in the 
system in the following format: 
TIMERS 
ERCL SRCL TRCL MSG-TNE PAUSE 
060 060 030 00 2 
RING-FWD CNFTO 
30 15 
Where: 
ERCkExclusive Recall Timer 
SRCL=System Recall Timer 
TRCLFTransfer Recall Timer 
MSG-TNE=Message Wait Reminder Tone 
PAUSE=Programmed length for a pause stored 
in a speed dial number 
RING-FWD=Busy/No hswer Ring Forward 
Timer 
CNFlYO=Conference Time-out for unsuper- 
vised conference 
Issue 1, January 1992 
755-3  
						

							PRINTING DATABASEPARAMETERS Injinite 82 6 Key Telephone System 
Ekception Tables 
The Exception Tables printout will provide in- 
formation on data programmed into the Allow 
and Deny Tables -A* and the Allow and Deny 
Tables -8”. Up to eight (8) digit entries will be 
displayed. A double period indicates that no 
data has been programmed for the particular 
bin. Exception Table information is displayed 
in the following format: 
EXCEPT TABLE 
ALLOW TABLE A 
01 . . 09 . . 
02 .* 10 . . 
03 . . 11 . . 
04 . . 12 . . 
05 . . 13 . . 
06 . . 14 *. 
07 . . 15 . . 
08 . . 16 . . 
DENY TABLE A 
01 . . 09 . . 
02 . . 10 . . 
03 . . 11 . . 
04 . . 12 . . 
05 . . 13 . . 
06 a. 14 . . 
07 . . 15 . . 
08 . . 16 . . 
Where: 
Valid data will be digits [Ol through 191, 
[*I. and 
[ #] , and don’t care character ‘D”. Valid data, if 
programmed will printout in the eight spaces 
to the right of each bin number with the ftrst 
digit occupying the position of the fkst period 
shown. System SpeedDialPrintout 
System Speed Dial numbers programmed into 
the system can be displayed in this printout. 
Up to sixteen (16) diglts can be displayed for 
each of the forty (40) bins. System Speed Dial 
numbers can be displayed sequentially from 
bin 10 through 49. one bin and it’s data per 
line. 
SYSTEM SPEED 
10 ..30 . . 
11 ..31 . . 
12 ..32 . . 
13 ..33 . . 
14 ..34 . . 
15 ..35 . . 
16 ..36 . . 
17 ..37 . . 
la ..38 . . 
19 ..39 . . 
20 ..40 . . 
21 ..41 . . 
22 ..42 . . 
23 ..43 . . 
24 ..44 *. 
25 ..45 . . 
26 ..46 . . 
27 ..47 *. 
28 ..48 . . 
29 ..49 . . 
Where: 
Valid data will be any digit (01 through [9], [‘I 
and [#] plus the rotary to IYTMF switch-over 
command 77, the pause symbol -Pa, the no 
display character -N”. and the FLASH com- 
mand ‘F. 
755-4 Issue 1, January 1992  
						

							Infinite 82 6 Key Telephone System MAINTENANCE AND TROUBLESHOOTING 
SECTION 800 
MAXNTENANCE AND TROUBLESHOOTING 
800.1 GENERAL INFORMATION 
This section provides common maintenance. 
troubleshooting and repair instructions for the 
In&.& 816 Key Telephone System. It is advis- 
able to use the latest issue manual and sup- 
porting documentation whenever possible. 
The 816 System architecture is designed such 
that all solid state circuitry is enclosed in the 
Key Service Unit (KSU). The Serial Interface 
Unit (SIU] and Real Time Clock Unit fRCUl are 
already Installed inside the KSU to provide 
Station Message Detail Recording (SMDR) and 
the time and date. Therefore, the KSU cover 
should not be removed. 
Isolating problems in the replaceable units 
such as the Key Telephones or any external 
devices requires no special know-ledge of solid 
state electronics or micro-processor program- 
ming techniques. The 8 16 System requires no 
involved or complicated mechanical proce- 
dures for installation or removal of peripherals. 
Before starting troubleshooting procedures, be 
sure to turn the power to the system OFF. 
800.2 PREvENTIvEmANcE 
A regular preventive maintenance program is 
essential to reduce the possibility of system 
failures. General servicing such as cleaning 
and inspecting should be performed yearly. If 
the KSU is located in an area of extremely high 
temperatures, humidity, dust, etc., servicing 
should be performed more frequently. General 
servicing should include: 
Hardware and cabling. Check for gen- 
eral mechanical integrity, loose or bro- 
ker wires, plugs, or connectors. Tighten 
or repair as necessary. 
KSU. Inspect air vents located in front 
and on top of the KSU cabinet for unre- 
stricted air passage. 
MDF/cabling. Inspect the Main Distri- 
button Frame for lcose wires, obstruc- 
tions, dust, and dirt. 800.3 TEST EQUIPMENT AND TOOLS 
The following test equipment and tools are 
necessary in performing mafntenance and re- 
pair on the 8 16 System. 
l Voltmeter 
l DTMFjdial pulse hand-held test tele- 
phone 
l Standard telephone repairman’s hand 
tools 
800.4 SPARE PARTS 
The troubleshooting and repair instructions 
are based on the assumption that spare Key 
Telephones and KSU are available to the re- 
pairman, either on- site or at a central ware- 
house/storeroom location. In addition, spare 
fuses, jacks, wire. and terminal blocks should 
be available. 
800.5 FIELD SERVICE ENGINEERING 
Installation, troubleshooting, and repair are 
described in detail in this manual. However, 
field service type questions such as application 
requirements and troubleshooting assistance 
arise which require support. Such services are 
available through InfInite Field Service. 
800.6 FAULT CLASSIFICATION 
Reported problems come from a variety of 
sources under differing conditions. Therefore, 
all trouble reports should be thoroughly exam- 
ined so the exact problem is understood. Do 
not always suspect the 8 16 System equipment. 
Be sure to check external interface equipment 
such as the MDF, interconnection points, ca- 
bling, central office, or programming. To help 
isolate a fault from the reported description, 
the following information should be investi- 
gated to further define the fault source. 
Were any changes made recently to the 
customer data base assignments that 
could cause the problem? 
Were any changes made recently to ca- 
bling that could cause the problem? 
Is the trouble condition associated with 
one circuit. a particular section or sec- 
tions of circuits (Le., CO lines, stations). 
or common to all circuits? 
Issue 1, January 1992 800-l  
						

							MAINTENANCE AND TROUBGESHOO’I’TNG Infinite 816 Key Telephone System 
l Is the trouble intermittent or conttnu- 
ous? 
l Could the trouble be caused by ‘cross 
symptoms” such that two failures mask 
the symptoms associated with a par- 
ticular fault? 
800.7 SYSTEM 
FAlLURES 
Some problems can affect the entire system. 
These are normally related to power failures, 
central processor failures, or memory failures. 
Where cenlxal processor or memory failures 
occur. the KSU must be replaced. When loss 
of power occurs, steps can be taken to localize 
the problem. 
800.8 POWERFAILURES 
The loss of commercial power will shut the 
system down unless external battery backup 
is provided. TNS loss of power could come 
from tripped circuit breakers, AC cords un- 
plugged, or a fuse blown. When a power failure 
occurs, test for voltage, working toward the 
source. The power monitor LED remains lit 
when power is present Since the processor or 
power ftiure causes switchover to the power 
failure telephohe, the LED should be used to 
determine whether it is a power failure or 
processor failure. The LED can be seen 
through the bottom air vents located on the 
front cover of the KSU. Perform power test in 
Table 800- 1 if power failure is indicated. 800.9 KEY TEXB’HONE FAILURES 
The following statements should be considered 
when isolating and categorizing Key Telephone 
failures: 
Is the reported fault: 
l Present on one telephone only? 
Check 
wiring, programming. telephone, and 
KSU. (Move telephone to a known good 
working position to elhninate possible 
telephone failure.) 
l Common to station numbers in pairs 
(l-2, 3-4, 5-6, etc.)? Check wiring PO- 
laxity and KSU. 
l Common to all station numbers7 Check 
programming and KSU. 
l Associated with a Key Telephone that 
was recently moved? Check wiring, pro- 
gramming, telephone, and KSU. 
l Associated with progr amming changes 
made recentty3 (Ringing, CO line ac- 
cess, etc.) Check for proper and accu- 
rate programming. 
l Occurring intermittently? Set up a test 
to duplicate the problem. 
l Accompanying a software feature? Test 
the feature operation. programming. 
and KSU. 
Table 800-l Power Test 
1. PROCEDURE 
Inspect Installation 1. 
2. 
3. 
4. RESULT 
CO line connected to proper R&21X 
connector 
MDF cabling punched down correctly on 
66M-50 block. 
External connection properly connected. 
Music source wiring securely connected. 
2. Plug in AC cord 1. 
2. 
3. Power LED OIL 
AC power input voltage 106 to 128V ac. 
MDF voltage for station 
VT(-) toDT(+) = 28Vdck 15% 
VR(-) toDR(+) =28Vdc+ 15% 
3. Feature Verification 1. 
2. System progmmming according to desired 
feature operation (Section 700). 
Features function as described (Section 3001. 
800-2 issue 1, January 1992