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Vodavi Minivoice Voicemail Processing System User Manual

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    							Installing the Voice Mail System 1-7
    Installing the Voice Mail System
    This section describes how to install the MiniVoice and lists the system 
    specifications.
    Box Contents
    †One MiniVoice
    †One 6’ Null Modem Cable
    †One Power Adapter
    †Six Quick Reference Cards
    †One System Administrator / User Manual
    Connections
    The MiniVoice consists of two parts - the black case with a printed circuit 
    board and the plug-in power supply.
    1. Mount the MiniVoice on a flat, dry wall surface.
    2. Connect the transformer to a suitable 115-120V AC outlet.
    3. Connect the line cords for the analog stations being connected to the 
    MiniVoice from left to right in the corresponding RJ-14 jack on the bottom 
    of the unit.
    (Each jack is wired for two analog ports.) 
    						
    							1-8 Installing the Memory Expansion Board
    Figure 1-1: RJ-14 Pin Connections
    4. Cross-connect the source jacks for these ports to the desired station port 
    locations on the telephone system’s main distribution frame (MDF).
    Installing the Memory Expansion Board
    Refer to Figure 1-2: System Configuration Diagram to locate the proper 
    placement for the memory expansion board.
    Specifications
    This table lists the MiniVoice specifications.
    You must power down the system before installing memory expansion.
    Table 1-2: System Specifications
    Part Number Memory Total Storage Mailboxes Total Messages
    703-04 Basic MiniVoice1.5 hours 32 450
    730-03 Expansion Memory 3.0 hrs 4.5 hours 64 999
    PORT 1 & 2 PORT 3 & 4 OPEN OPEN
    Pins 1 & 4
    to connect Port 2
    Pins 2 & 3
    to connect Port 1 
    						
    							Specifications1-9
    Figure 1-2: System Configuration DiagramVM SYSTEM
    Memory Expansion Board Location
    1-2
    3-4
    Connect as required to analog ports. 
    Each connector is wired for 2 lines. 
    Base unit - ports 1-4 are active.
    12V DC to 
    115V AC
    RS-232 Connector 
    for Programming,
    9600, N-8-1 
    						
    							1-10 Voice Mail Integration Programming
    Voice Mail Integration Programming
    DHS and DHS-E
    Perform Steps 1-6 to configure the DHS with the MiniVoice system.
    1. Enter System Programming as follows:
    a. Connect the single line adapter box to the system (make note of the 
    extension numbers).
    b. Enter programming mode: [FEAT] + [#] + [
    6] + [000000].
    c. Press [SHOW].
    2. Enter Stations as VM ports as follows:
    a. Press [NEXT] to go to the station area. Press [SHOW].
    b. Enter the first station number on the keypad to be included as a VM 
    port, then press [SHOW].
    c. Press [NEXT] until the VM PORT entry is on the display.
    d. Press [CHG] to mark VM PORT=Y.
    e. Press [HOLD] to save the entry.
    f. Repeat this procedure for all stations to be entered as VM ports.
    g. Press [HOLD] twice to save the entries and exit to System 
    Programming.
    3. Assign VM Type to a Station Hunt Group as follows:
    a. Press [NEXT] until SYSTEM APPLICATION appears. Press [SHOW].
    b. Press [SHOW] at the STATION HUNT GROUP entry.
    c. Enter [1] on the keypad and press [SHOW].
    d. Press [CHG] to mark the group as a VM type. Press [NEXT].
    e. Press [SHOW] at the GROUP MEMBER entry.
    f. Press [CHG], then enter the station number to be assigned in the group 
    and press [SAVE].
    g. Repeat the procedure until all stations are entered in the group.
    h. Press [HOLD] twice to save the entries and return to the STATION HUNT 
    GROUP screen. 
    						
    							Voice Mail Integration Programming 1-11
    4. Change In-band digits in “Voice M ail” as follows:
    a. Press [NEXT] to go to the Voice Mail screen.
    b. Press [SHOW].
    c. Press [CHG] at the ICM PREFIX entry.
    d. Press [FEAT], then dial [70] + [#] and press [SAVE].
    †Press [NEXT ] to go to the XFR PREFIX.
    †Press [CHG] at the VFR PREFIX entry.
    †Press [FEAT ], then dial [70] + [6] and press [SAVE].
    e. Press [NEXT] until DIS DGT appears.
    f. Press [CHG], then press 
    666.
    g. Press [SAVE], then press [HOLD] twice.
    5. Change the Ring Scheme as follows:
    a. Press [BACK] twice until “4 RESOURCE” appears.
    b. Press [SHOW].
    c. Press [CHG] until “Ring Scheme” reads 1, then press [CLEAR].
    6. Assign VM Flexible Buttons at EACH Station as follows:
    a. Press [FEAT] + [#] + [3].
    b. Press flexible button to program.
    c. Press [CHG] (soft key) + [FEAT] (soft key).
    d. Press [FEAT] + [64]. Press [SAVE] (soft key).
    e. Press [CLEAR] to exit programming. 
    						
    							1-12 Voice Mail Integration Programming
    Other Vodavi Systems
    Perform the following steps to configure Vodavi systems, other than the DHS, 
    with the MiniVoice system.
    1. On the single line telephone ports that are to be assigned to the VM 
    group, disable the conference feature. Flash 50, XXX-XXX, Button #3, 
    where XXX-XXX are the SLT extension range numbers to be assigned to 
    the VM group.
    2. Enter the VM group programming for VM group 1 (440). Flash 65, 
    Button #1. This button should be lit for Steps 3-4.
    3. Enter the single line telephone ports into a VM group (440-447). Flash 65, 
    Button #12. Enter [1] to add or [0] to delete (FP3 or newer).
    4. Enter the desired Leave and Retrieve Tables for the VM group. Flash 65, 
    Buttons #10 and #11. Program the Leave Table as Table 0 and the Retrieve 
    Ta b l e  a s  Ta b l e  1 .
    Note that Steps 5 and 6 are accomplished in the Flash 66 programming field. 
    These steps should be completed by default.
    5. Leave Table Programming:
    a. Press Button #1 (Table 0).
    b. Enter a [0] + [TRANS] + [
    6] on the keypad, where:
    †0 indicates a prefix digit.
    †The [ TRANS] button represents a pause based on the system 
    pause timer.
    †The 6 is used to activate a mailbox and prepare it to accept a new 
    message.
    c. Press the [HOLD] button to update. 
    						
    							Voice Mail Integration Programming 1-13
    6. Retrieve Table Programming:
    a. Press Button #2 (Table 1).
    b. Enter a [0] + [TRANS] + [#] on the keypad, where:
    †0 indicates a prefix digit.
    †The [ TRANS] button represents a pause based on the system 
    pause timer.
    †# represents an owner on the VM system.
    c. Press the [HOLD] button to update.
    d. Press Button #2 (Table 1).
    e. Enter [1].
    f. Press the [HOLD] button to update (when you update, this field is blank).
    7. Press Button #9 (disconnect table).
    a. Enter [
    6666], where 6666 is the disconnect code used by the 
    MiniVoice.
    b. Press the [HOLD] button to update.
    8. Assign VM flexible buttons (440) on the stations. At each station perform 
    the following:
    a. Press the [SPEED] button twice.
    b. Press the desired flexible button to be programmed.
    c. Dial [440] on the keypad.
    d. Press the ON/OFF button.
    Note that you can adjust the volume level on each SLT port by using the 
    volume up or down code. This provides additional control for both internal 
    and external calls into the voice mail system. For example, while using a 
    single line telephone and on a CO Line call, to increase volume: perform a 
    hook flash, then dial [638] + [8] followed by another hook flash. A 
    confirmation tone sounds. 
    						
    							1-14 MiniVoice Programming Devices
    MiniVoice Programming Devices
    MiniVoice programming is accomplished by using a touch-tone telephone 
    and a personal computer. Table 1-3  shows the categories of programming 
    that can be performed by each device.
    Table 1-3: Programming Device Comparison
    Administration Telephone Computer
    Class of Service
    Date and Time
    Debug
    Free Sectors (message storage time remaining)
    Invalid Digits
    Mailbox Administration
    Change Access Codes
    
    Add a Mailbox
    Delete a Mailbox
    Record a Mailbox Greeting
    Reset Message Wait Indication
    Notification
    Activate
    
    Edit Number
    New Number
    Numbering Plan
    Open and Close Schedule
    Operating Mode
    Day
    
    Night
    Automatic
    Password (System)
    PBX Integration ( Telephone Type)
    PBX Integration parameters
    Record Prompts
    Review Prompts
    Select System Greeting / per Port
    Normal
    
    Night
    Te m p o r a r y
    System Greeting
    Review
    
    Record 
    Delete
    Ve rs i on Nu mb er 
    						
    							MiniVoice Programming Devices 1-15
    The following is the recommended sequence for programming the system to 
    perform basic operations. Perform programming in the order shown in
    Table 1-4 starting at the top of the table and continuing to the bottom of the 
    table. This table illustrates the flow of programming; detailed programming 
    steps are contained in sections titled Programming System Functions Via 
    Computer and Programming System Functions Via Telephone.
    Table 1-4:  Basic Programming
    Using Computer Programming
    Programming Type Description
    PBX Integration Select your telephone system from a list of possibilities. Example - 
    selection number 00 represents Vodavi telephone systems. 
    Open & Close Schedule Identify the hours of your business operation.
    Number Plan Activate the numbers that will appear as menu selections.
    Mail Box Assignment
    †Identify mailbox and extension numbers.
    †Activate pager/beeper notification option.
    Class of Service Verify COS settings.
    Auto Attendant Config Verify Auto Attendant Configuration
    Using Telephone Programming
    Programming Type Description
    DTMF Record system greeting (1- 9) 
    						
    							1-16 Programming System Functions Via Telephone
    Programming System Functions Via Telephone
    To access the System Administrator Mailbox:
    1. Dial into voice mail.
    2. When the system answers, dial [#] followed by the System Administrator 
    Mailbox number:
    [#]+[0] = 2 digit mailbox system
    [#]+[00] = 3 digit mailbox system
    [#]+[000] = 4 digit mailbox system
    The system will announce: “Mailbox 15-0”, which is the System 
    Administrator Mailbox number. This number does not conflict with 
    Mailbox 15 in a two-digit mailbox system.
    3. When requested, enter the default System Administrator password 
    [9]+[#]+[56].
    The System Administrator Mailbox menu plays to prompt you to select 
    one of the options listed below.
    4. Select the appropriate button to select the desired option. Descriptions 
    of the options are provided on the next several pages.
    To change the System Administrator password refer to “Mailbox 
    Administration” on page 1-18
    .
    Press: [1] for system greetings
    [2] for Mailbox Administration
    [3] for Auto Attendant configuration
    [4] to set date and time
    [5] to set operating mode
    [6] to select PBX integration
    [7] to record a prompt
    [8] to listen to a prompt 
    						
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