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Vodavi Starplus Automatic Voice Processing Technical Manual

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Page 31

STARPLUS @ AVP TECHNICAL MANUALVOICE MESSAGING OPERATION
D. GREETINGThe greeting is a personal message that a caller hears when he di-
als your mailbox. The greeting usually tells the caller that you are
not available, when you can be reached, and how to record a mes-
sage. When you record a greeting, try speaking at a natural pace,
perhaps just slightly faster than normal.
An example of a typical greeting might be, “Hello, this is Roger
Smith. I’m either on the phone or out of the office. After the...

Page 32

VOICE MESSAGING OPERATIONSTARPLUS @ AVP TECHNICAL MANUAL
E. RETRIEVING
MESSAGESWhen messages are retrieved, new messages are played back
before previously saved messages, and they are played in the 
or-der they were received. The oldest message is played first.
The diagram below shows the features available while you are re-
viewing the messages. Features can be accessed at any time. It
is not necessary, to wait until-the end of the message. After hear-
ing you have a message, Press 1 to listen to the...

Page 33

STARPLUS @ AVP TECHNICAL MANUALVOICE MESSAGING OPERATIONn Date/Time, Press 
[8] - gives you the date and time that the
message was sent. The system automatically attaches this
information to each message.
.Note that if you hang up without doing a delete or save, your
messages are automatically saved in the same state as they
were 
when.‘you accessed the mailbox.
Issue 1, April 1992
310-7 

Page 34

VOICE MESSAGING OPERATIONSTARPLUS @ AVP TECHNICAL MANUAL
F. SENDING A MESSAGEYou may send messages to other mailbox owners or to a distribu----xtion list. A distribution list is a group of mailboxes which will 
re-
ceive the message. You only have to record the message once,,.::and the system will automatically send it to the mailboxes in the
distribution list. You may send a message to one or any number
of mailboxes after recording it.
to Send a Message
1. Enter your mailbox [#] + [+F] + password
2....

Page 35

STARPLUS @ AVP TECHNICAL MANUALVOICE MESSAGING OPERATION
G. REPLY TO SENDERReply to Sender allows the user to respond to a mailbox mes-
sage. 
Starplus AVP will automatically send your reply to the per-
son whose message you are responding to. If a response is not
permitted, the option key will not be included as part of the menu.
sendplaybackI
rerecord 
-
1.Press [l] to retrieve your message.
2.Press [5] to reply to message.
3.Press [1] to continue reply.
4.After the tone, leave your message.
5.Hang up...

Page 36

VOICE MESSAGING OPERATIONSTARPLUS @ AVP TECHNICAL MANUAL
H. STATEThe mailbox State determines how the system handles a call
when someone tries to leave a message. Usually, this means 
play-ing the called party’s personal greeting and then prompting the
caller to leave a message. However, several other feature selec-
tions allow the call to be handled differently.
PressFunction
NORMAL mode of operation
OFF mailbox is not available
GREETING ONLY does not taks
FORWARD to an extension
FORWARD to a mailbox...

Page 37

STARPLUS @ AVP TECHNICAL MANUALVOICE MESSAGING OPERATION
I. MESSAGE
NOTIFICATIONMessage Notification instructs the system to contact you on re-ceipt of a message by dialing an alternate phone number or acti-
vating a paging device.
Playimmediate
numberto Set Message Notification
1. Enter your mailbox 
number.and password
5. Select the type of notification
1.Press [8] for personal options.
2.Press [8] for other options.
3. Press 
[2] for notification.
Notification type can either be immediate or timed....

Page 38

VOICE MESSAGING OPERATIONSTARPLUS @ AVP TECHNICAL MANUAL
When the system calls you it will say, “You have a new message
for Your Name. Please enter your password to accept the 
mes-
sage.”Of course, you can access your messages manually at anytime.
However, if you are expecting an important message or do not
plan to be in the office, this feature provides added flexibility.
If you are not available when the system tries to reach you, it will
redial periodically until you receive the message.
310-12Issue...

Page 39

STARPLUS @ AVP TECHNICAL MANUALVOICE MESSAGING OPERATION
J. EDIT TIME PERIODEdit Time Period allows the mailbox owner to edit mailbox settings
for: Daytime, Evenings, Weekends, and Holidays. To select a time
period:EVENINGS
DAYTIME
IWEEKENDSto Edit Time Period
1. Enter your mailbox # + * & pa&word
4. Select a Time Period to edit
1.Press [8] for personal options.
2.Press [7] for time period option.
3.Press [I - 43 to edit desired period.
PressFunctionfor DAYTIME
for EVENINGS
for HOLIDAYS or SPECIALDAYS...

Page 40

VOICE MESSAGING OPERATIONSTARPLUS @ AVP TECHNICAL MANUAL
K. SEND MESSAGE TO
DISTRIBUTION LISTSend Message To Distribution List allows the user to create a
message and send it to a distribution list. To use this feature, the
Lists setting in Class of Service must have been set to either Per-
sonal or System.
-5.;-/
7rSend a Message to a Distribution List
1. Enter your mailbox # + * + p&sword2. Press q to send a message.
3. Record your message after the tone.
When finished, press any key.
4. Press q if...
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