Xerox ColorQube 8570DN User Manual

							Maintenance
ColorQube 8570/8870 Color Printer
User Guide121
Cleaning the Printer
This section includes:
•Cleaning the Printer Exterior on page 121
•Cleaning the Paper Release Blade on page 121
•Cleaning the Feed Rollers on page 123
Cleaning the Printer Exterior
WARNING:To prevent electric shock, turn the printer off and unplug the power cord from the 
electrical outlet before cleaning the printer.
To remove stains, clean the outside of the printer using a soft cloth moistened with a mild, neutral 
detergent. Do not spray detergent directly onto the printer.
Cleaning the Paper Release Blade
1. Open exit door B.
2. Lift the lower paper guide toward the front of the printer.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 122
3. Wipe the plastic paper release blade on the lower paper guide with a cloth pre-soaked in 90% 
isopropyl alcohol.
4. Lower the paper guide to its original position.
5. Close exit door B.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide123
Cleaning the Feed Rollers
Ink on the paper and tray feed rollers can leave marks on pages. Use the following procedure to clean 
the rollers.
1. Open exit door B.
2. Clean the gray exit rollers using a soft, clean cloth. Close exit door B.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 124
3. Open Tray 1 and clean the gray pick roller. Close the tray.
4. Clean rollers in the top of the printer’s Tray 2 slot:
a. Open Tray 2 and pull it completely out of the printer, then set it aside.
b. In the top of the printer’s Tray 2 slot, locate the release lever to the right of the gray pick 
roller assembly. Pull the release lever toward you to let the roller assembly swing down.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide125
c. Grasp and pull the roller assembly straight down to remove it from the printer.
d. Clean the roller with clear packing tape. One method is to lay a strip of clear packing tape 
sticky side up on a table or counter and run the pick assembly along the length of the tape.
e. Reinstall the roller assembly: hold it vertically so that it lines up with the spaces into which it 
fits. Gently snap the assembly into the slots so that it hangs down in the same position it was 
in when you pulled it out of the printer in step c.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 126
f. Swing the roller assembly back and gently push it into the top of the tray slot until the pin 
snaps into the pin slot.
5. Clean the separator roller in the tray by rubbing clear packing tape on it.
6. Reinstall the tray, making sure to completely close it.
7. Repeat steps 4–6 for any installed optional feeder trays (Trays 3, 4, and 5).
Usage Counters
This section includes:
•Billing Meters on page 126
•Supplies Usage on page 127
•Usage Profile on page 127
Billing Meters
The Billing Meters feature displays the printer’s usage and billing information. Billing information 
includes number of color pages printed, black and white pages printed, total pages printed, and more.
Note:Billing Meters track the total number of page sides, not sheets, printed for the life of the 
printer. You cannot reset the billing meters.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide127
To view billing meter information:
1. On the printer control panel, select Information and then press the OK button.
2. Select Billing Meters > OK. The impressions list is displayed.
3. For a description of each billing meter, such as 2 Meter Billing, select the meter and then press the 
control panel Help (?) button.
Supplies Usage
The Supplies Usage page prints the percentage of ink used and the estimated amount remaining, and 
the life remaining on the Maintenance Kit.
To print the Supplies Usage page from the printer control panel:
1. Select Information and then press the OK button.
2. Select Supplies Info > OK.
3. Select Supplies Usage Page > OK.
Usage Profile
The Usage Profile displays a summary of billing meter information, including page count broken down 
by print-quality mode and paper type, and maintenance kit and supply usage information. You can 
view and print the Usage Profile from CentreWare IS or print the page from the printer control panel.
To print the Usage Profile from the printer control panel:
1. Select Information and then press the OK button.
2. Select Information Pages > OK.
3. Select Usage Profile > OK.
Routine Maintenance
This section includes:
•Adding Ink on page 127
•Emptying the Waste Tray on page 129
•Replacing the Maintenance Kit on page 132
Your printer needs little maintenance to keep it producing quality prints. Add ink, empty the waste tray, 
and replace the maintenance kit when needed to keep your printer functioning properly.
Adding Ink
You can load ink any time the printer is idle, or when the printer control panel displays a message to 
add ink or displays a message that the printer is out of ink.
• Keep ink in its packaging until you are ready to use it.
• Do not force the solid ink when inserting it into the ink-loading bins. Identify ink by color and 
shape.
• To avoid ink jams, never insert broken solid ink into the ink-loading bins.
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User Guide 128
To load ink:
1. Remove paper from the output tray.
2. Open ink loader door C.
3. Locate the ink-loading bin that is low. A label above each bin indicates the solid ink color and 
shape for that bin.
4. Remove the solid ink from its packaging.
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5. Place the solid ink into the opening of the appropriate ink-loading bin. Do not force the solid ink 
into the ink-loading bin. Each solid ink color is uniquely shaped to fit into the correct bin.
Note:The ink shapes vary by printer so be sure to order the correct ink for your specific printer.
CAUTION:Only use ink designed exclusively for your printer.
6. Close the ink loader door. Warming up, Please wait is displayed on the printer control panel until 
the printer is ready for printing.
Note:To minimize ink waste and optimize performance, leave the printer on at all times. Your 
printer is equipped with a Power Saver mode to conserve energy use when inactive. For details, see 
Power Saver Settings on page 48.
To order ink, contact your local reseller or go to the Xerox Supplies website for your printer:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies
• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies
CAUTION:Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer 
reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for 
specific use with these printers.
Emptying the Waste Tray
Empty the waste tray when the control panel displays a message stating that the waste tray is full.
WARNING:The printer’s interior may be hot. Do not touch the hot surfaces!
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 130
To empty the waste tray:
1. Open side door D.
2. Pull the waste tray (labeled B) completely out of the printer.
WARNING:The waste tray may be hot; handle it carefully.
Note:The waste tray may be locked if the printer is in a warm-up cycle or if the ink is cooling 
following the Eliminate Light Stripes troubleshooting routine. If the tray is locked, close the door 
and wait 15 minutes before repeating steps 1 and 2.
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