Xerox Documate 3920 User Guide

							Xerox DocuMate 3920
User’s Guide131
Maintenance Information
1. Any operator product maintenance procedures will be described in the user documentation 
supplied with the product. 
2. Do not carry out any maintenance on this product which is not described in the customer 
documentation.
3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor 
performance of the equipment, and could cause a dangerous condition.
4. Use supplies and cleaning materials only as directed in this manual. 
5. Do not remove covers or guards that are fastened with screws. There are no parts behind these 
covers that you can maintain or service. 
6. Do not perform any maintenance procedures unless you have been trained to do them by an 
authorized local dealer or unless a procedure is specifically described in the user manuals. 
						

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Product Safety Certification
This product is certified by the following Agency using the Safety standards listed:
AgencyStandard
Underwriters Laboratories Inc. UL60950-1 1st (2003) First Edition (USA/
Canada)
TUV IEC60950-1: 2001 Second Edition 
						

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Regulatory Information
Certifications in Europe
The CE mark applied to this product, symbolizes Xerox’s declaration of conformity with the following 
applicable European Union Directives, as of the dates indicated:
A full declaration of conformity, defining the relevant directives and referenced standards, can be 
obtained from your Xerox Limited representative or by contacting:
Environment, Heath and Safety
The Document Company Xerox
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England, Telephone +44 (0) 1707 353434
December 12, 2006: Council Directive 2006/95/EC as amended. Approxi-
mation of the laws of the member states related to low 
voltage equipment.
December 31, 2004: Council Directive 2004/108/EC as amended. Approxi-
mation of the laws of the member states related to 
electromagnetic compatibility. 
						

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Compliance Information
Product Recycling & Disposal: USA & Canada
If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) 
with mercury, and may contain lead, Perchlorate and other materials whose disposal may be regulated 
due to environmental considerations. The presence of these materials is fully consistent with global 
regulations applicable at the time that the product was placed on the market. For recycling and 
disposal information, contact your local authorities. In the United States, you may also refer to the 
Electronic Industries Alliance web site: http://www.eiae.org/. 
Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as 
batteries. Special handling may apply, please see: http://www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
European Union
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European Parliament and Council Directive on 
the Restrictions of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment 
(2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC). 
Some equipment may be used in both a domestic/household and a professional/business application.
Professional/Business Environment 
Application of this symbol on your equipment is confirmation that you must dispose of this 
equipment in compliance with agreed national procedures. In accordance with European 
legislation, end of life electrical and electronic equipment subject to disposal must be 
managed within agreed procedures. In compliance with Article 7 (d)
We hereby certify 
"It is in compliance with the EEE Regulation".  
(“EEE yönetmeliğine uygundur“) 
						

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Illegal Copies
USA
Congress, by statute, has forbidden the reproduction of the following subjects under certain 
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such 
reproductions.
1. Obligations or Securities of the United States Government, such as:
Bonds and Obligations of certain agencies of the government, such as FHA, etc.
Bonds. (U.S. Savings Bonds may be photographed only for publicity purposes in connection with 
the campaign for the sale of such bonds.)
Internal Revenue Stamps. (If it is necessary to reproduce a legal document on which there is a 
canceled revenue stamp, this may be done provided the reproduction of the document is 
performed for lawful purposes.)
Postage Stamps, canceled or uncanceled. (For philatelic purposes, Postage Stamps may be 
photographed, provided the reproduction is in black and white and is less than 75% or more than 
150% of the linear dimensions of the original.)
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
Stamps and other representatives of value, of whatever denomination, which have been or may 
be issued under any Act of Congress.
2. Adjusted Compensation Certificates for Veterans of the World Wars.
3. Obligations or Securities of any Foreign Government, Bank, or Corporation.
4. Copyrighted material, unless permission of the copyright owner has been obtained or the 
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright 
law. Further information of these provisions may be obtained from the Copyright Office, Library of 
Congress, Washington, D.C. 20559. Ask for Circular R21.
5. Certificates of Citizenship or Naturalization. (Foreign Naturalization Certificates may be 
photographed.)
6. Passports. (Foreign Passports may be photographed.)
7. Immigration Papers.
8. Draft Registration Cards.
Certificates of Indebtedness  National Bank Currency
Coupons from Bonds Federal Reserve Bank Notes
Silver Certificates Gold Certificates
United States Bonds Treasury Notes
Federal Reserve Notes Fractional Notes
Certificates of Deposit Paper Money 
						

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9. Selective Service Induction Papers that bear any of the following Registrant’s information:
Exception: U. S. Army and Navy discharge certificates may be photographed.
10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of 
the various Federal Departments, such as FBI, Treasury, etc. (unless photograph is ordered by the 
head of such department or bureau.) 
11. Reproducing the following is also prohibited in certain states: Automobile Licenses — Drivers’ 
Licenses — Automobile Certificates of Title.
The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of 
doubt, consult your attorney.
Canada
Parliament, by statute, has forbidden the reproduction of the following subjects under certain 
circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such 
copies.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or 
of a court of law.
5. Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause 
same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer 
for a province).
6. Marks, brands, seals, wrappers or designs used by or on behalf of the Government of Canada or of 
a province, the government of a state other than Canada or a department, board, Commission or 
agency established by the Government of Canada or of a province or of a government of a state 
other than Canada.
7. Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or 
of a province or by the government of a state other than Canada.
8. Documents, registers or records kept by public officials charged with the duty of making or issuing 
certified copies thereof, where the reproduction falsely purports to be a certified copy thereof.
9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright 
or trademark owner.
The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability 
is assumed for its completeness or accuracy. In case of doubt, consult your solicitor.
Earnings or Income Dependency Status
Court Record Previous military service
Physical or mental condition 
						

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Other Countries
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be 
imposed on those found guilty of making such reproductions. 
Currency notes 
Bank notes and cheques 
Bank and government bonds and securities 
Passports and identification cards 
Copyright material or trademarks without the consent of the owner 
Postage stamps and other negotiable instruments 
Note: This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case 
of doubt, contact your legal counsel. 
						

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EH&S Contact Information
Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, 
please contact the following customer help lines:
USA & Canada:1-800-828-6571
Europe:+44 1707 353 434 
						

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Index
A
Account List, 98
Account Management, 97, 100
Add “To” Address After Sending, 20
Add Folder After Filing, 20
Add Phone #, 71
Add Text File, 50
Address Book, 46, 48, 53, 80
Address Book Capacity, 56
Address Book Manager, 89, 104, 106
ADF Cover, 11
ADF cover opens, 42
ADF pad assembly
replace, 117
ADF paper empty, 42
ADF paper jam, 42
Administrator Profile, 20
Advanced Copy, 36, 38, 41
Alarm, 18
align item, 34
Authentication, 56
Authentication Method, 26
Authentication type, 21
Automatic Document Feeder
cleaning, 114
B
Base DN, 26
Basic, 36, 41, 47
Basic Copy, 37, 48
Basic Fax Settings, 75, 77
Basic Filing, 60
Bind, 49, 60
Black&White, 50, 62
Busy Tone
Detect, 71
Busy Tone Detection, 87
C
Calibration Error, 42
Cancel Fax Jobs, 72
CD-ROM drive, 9
Check printer cable or status, 42
CIFS, 10, 64, 110Collate, 38, 43
Color, 50, 61
Compatibility, 87
components, 11
Compression, 87
Compression Level, 50, 56, 61
Compression Method, 56
computer specifications, 9
Contrast Control, 87
Control Panel, 11
Copier Default, 21, 41
Copy, 17, 35
Copy count, 43
Copy mode, 37
Copy Print Resolution, 43
Country Code, 19
Create a Subfolder, 64
D
Default E-Mail Options, 52
Default Mode, 20, 30, 101
Default Scan Options, 52
Default Server Settings, 63
Default Subject, 48
Density Control, 43
Detect printer error, 42
Device E-mail Account, 27
Device Information, 19
Device internal failure, 54
Device Management, 20, 30
DHCP Enable, 23
Dial Tone
Detect, 71
DNS Server, 23
documentation, 9
Duplex, 43
Printing, 39
Duplex(long), 48, 60, 77
Duplex(short), 48, 60, 77
E
ECM Mode, 72
Edge Erase, 43
E-Mail, 46, 53
E-mail, 17
Email Address, 20
E-Mail Default, 21, 52
E-mail error messages, 54 
						

							Index
Xerox DocuMate 3920
User’s Guide 140
E-mail Options, 47
embedded web page, 41, 52, 63, 70, 79, 94, 101
Energy Saver, 20
Energy Saving, 17
Erase Border, 38
Error_Flatbed Home Position, 42
Error_Pick Up Roller, 42
External Address Book, 28
Extra Fine, 77
F
Failed to connect, 54
Failed to get response, 54
Fax, 75, 80
Fax Default, 21, 79
Fax Number, 76
Fax Options, 71
Fax Phone Book, 80
Fax Quality, 77
Fax Settings, 21, 70
Faxing
Defaults, 77
File Format, 50, 61
File Formats, 50, 62
File Name, 64
File Name of Attachment, 49
File Separation, 49
Filing, 17
Servers Basic Operation, 65
Filing Default Scan Options, 63
Filing Manager, 89
Filing Template, 21
Fine, 77
Firmware Version, 19
Fit to Page, 37, 71
Flatbed cover opens, 42
Flatbed Light Check, 42
Folder Template, 63
From Address, 49
FTP, 10, 64, 108
FTP Errors, 66
Function, 99
Function keys, 17
G
Gateway IP, 23
Grayscale, 103
Group Address, 53
H
Home sensor error, 42
HTTP, 10, 21, 108
HTTP(S), 64
HTTPS, 109
I
ID, 70
Image Density, 37, 49, 60, 78
Image Edit, 36, 41
Image Edit Copy, 38
Immediate Transmission, 87
InkJet printer, 35, 69
Input Tray, 11
IP Address, 23
J
JPEG, 10, 50, 62
K
KB Switch, 22
L
Lamp error, 42
Language, 20
Laser printer, 35, 69
LCD touch screen, 17, 24, 27, 29, 36, 70, 89
LDAP, 21, 28
LDAP Server, 26, 56
Local, 21
Lock error, 42
locking tab, 14
Login Name, 20, 61
Long Edge to Long Edge, 39, 43
M
Machine Name, 19
Mail Application, 56
Mail Server, 27, 56
Management, 29, 101
Manual Receive, 72
Margin Adjustment, 38
Margin Shift, 43
Memory Transmission, 87
Menu, 29, 41
Menu Map, 19