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Xerox Workcentre 7830i 7835i 7845i 7855i User Manual

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    Using Apple
    ®
     AirPrint™ with  
    Xerox
    ®
     Devices Built on Xerox
    ®
     
    ConnectKey
    ®
     Technology 
    User Guide 
    February 2016 
      
    						
    							©2016 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and 
    ConnectKey® are trademarks of the Xerox Corporation in the United States and/or other 
    countries. BR6729 
    XOGGD-07UB 
      
    						
    							 
    Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide   i 
    Table of Contents 
    What is Apple® AirPrint™? ........................................................ 1 
    What new AirPrint capabilities are Available with Xerox® 
    ConnectKey® Technology? ....................................................... 1 
    What are the requirements for using AirPrint™? ....................... 2 
    Network Requirements .............................................................................. 2 
    Xerox® Device Requirements .................................................................... 2 
    Apple Device Requirements ...................................................................... 2 
    How is AirPrint™ enabled and configured on a Xerox® device? 3 
    How do I send a print job over AirPrint™ from an Apple® iPad®?5 
    How do I send a job over AirPrint™ from an Apple® iPhone®? .. 7 
    How do I manage/cancel print jobs from my Apple® iOS device?9 
    How do I send a job over AirPrint™ from a Mac® OS X® client?10 
    How do I manage/cancel print jobs from my Apple® OS X 
    client? ..................................................................................... 10 
    New AirPrint™ Capabilities in Xerox® ConnectKey® Technology11 
    Outgoing Facsimile (FaxOut via IPP) ....................................................... 11 
    Accounting Workflows Via IPP Exceptions .............................................. 13 
    Authentication Support ............................................................................ 16 
    Identify Printer Capability ......................................................................... 18 
    Secure AirPrint ....................................................................... 19 
    Troubleshooting ...................................................................... 21 
      
    						
    							 
    Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide   1 
    What is Apple® AirPrint™? 
    AirPrint is Apple’s driverless printing/job submission technology. It enables Apple devices 
    including the iPhone®, iPad®, iPod touch® and even Mac® OS X® to print/fax to AirPrint-
    enabled devices, without installing drivers or downloading software. AirPrint uses well-
    established, familiar technologies already in use today including Apple Bonjour®, IPP 
    (Internet Printing Protocol), PDF and JPEG. 
    What new AirPrint capabilities are 
    Available with Xerox® ConnectKey® 
    Technology? 
    In addition to driverless printing, ConnectKey Technology enabled devices can 
    also support:  
     Outgoing facsimile: Some clients can utilize AirPrint to support outgoing facsimile 
    from an embedded fax-enabled ConnectKey enabled device. 
     Accounting workflows via IPP exceptions: Some AirPrint/IPP clients can track their 
    jobs against specific IPP accounting exceptions on the ConnectKey enabled device. 
     Authentication support: Some AirPrint/IPP clients can be required to authenticate via 
    HTTP Basic Authentication with the ConnectKey enabled device before submitting 
    a job. 
     Identify Printer capability: Some AirPrint clients can Identify the Printer to help end 
    users find the ConnectKey enabled device. 
    See the following for additional information on these new capabilities. 
       
    						
    							 
    2 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
    What are the requirements for 
    using AirPrint™? 
    Network Requirements 
    AirPrint requires that devices are discoverable via the Bonjour® protocol. Bonjour is 
    Multicast DNS (mDNS) based. In some networks, mDNS traffic is not allowed to be 
    passed across subnets. In these instances, a device will only be discoverable if the 
    Apple® device and the AirPrint-capable Xerox® device are on the same subnet. 
    Xerox® Device Requirements 
    The Xerox® device can be configured for wired or wireless networking. There is no 
    requirement for a Xerox® device to be wirelessly enabled. The Apple iOS device will be 
    using wireless. For AirPrint to work with a wired printer, the wired and wireless network 
    segments need to be bridged and allow mDNS traffic to be routed between them. 
    For outgoing facsimile support through AirPrint, the Xerox® device must have at least one 
    embedded fax line configured for at least the ‘Send’ functionality.  
    Apple Device Requirements 
    AirPrint iOS Requirements 
    To use AirPrint, you will need one of the following devices with the latest version of iOS: 
     iPad® (all models) 
     iPhone® (3GS or later) 
     iPod touch® (third generation or later) 
    AirPrint OS X® Requirements 
     OS X 10.6 and above 
    See www.apple.com for the latest operating systems that support AirPrint. 
    Applications that Support AirPrint 
    You can print from any iOS application that supports the Print function, such as Apple 
    iBooks®, Mail, iPhoto® and Safari®. Other applications are available from the Apple App 
    StoreSM and may also offer this feature. 
       
    						
    							 
    Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide  3 
    How is AirPrint™ enabled and 
    configured on a Xerox® device? 
    AirPrint is enabled on Xerox® devices by default. If, however, AirPrint has been disabled 
    on the Xerox® device, an administrator can re-enable it following the steps below: 
     You will need the device IP address or DNS name to access the AirPrint 
    configuration Web interface from your browser. You can find the IP address at the 
    device UI screen. From the front panel in the device, go to the Machine Status menu 
    and select the Machine Information tab. The IP address will be shown on this page 
    or you can select the Informational Pages button and select and print the 
    configuration report.  
     Open the Xerox® device’s Web interface by entering the IP address of the Xerox® 
    device into a Web browser’s address box (http://). This will open the Web 
    interface. 
     Click on the Properties tab (enter credentials if prompted). 
     Select Connectivity > Setup. This will bring up the Connectivity page in the 
    right frame. 
     Under Mobile Workflows, look for AirPrint. 
      
     Select Edit on the AirPrint row. 
       
    						
    							 
    4 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
     This will open the AirPrint™ configuration page. 
     
     
     On the AirPrint page, under AirPrint Enablement, select the radio button for On. 
    Note: AirPrint™ requires IPP and Multicast DNS Registration services. W hen AirPrint 
    is enabled, these services are automatically enabled. 
     Configure a Device Name, Device Location and Geographic Location. These 
    attributes distinguish the AirPrint printer as seen from the Apple application. 
       
    						
    							 
    Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide  5 
    How do I send a print job over 
    AirPrint™ from an Apple® iPad®? 
     Select something to print (such as an email or a photo) from an Apple iPad. You can 
    print from these Apple iOS applications: iBooks®, Mail, iPhoto® and Safari®. These 
    applications are available from the Apple App StoreSM and support printing. 
     You can initiate printing by selecting the Share icon (i.e., the arrow) at the bottom/top 
    of the app.  
    It will look similar to this:  or this:    
     
     Then tap the Print button or Printer icon to print via AirPrint.  
      
    Note: If the Print button does not display in an app, then the app does not support 
    AirPrint at this time. 
     
     If you are printing for the first time, or if the previously selected printer is not 
    available, you will need to choose the AirPrint printer by touching Select Printer. You 
    should see a list of one or more AirPrint-enabled printers in your area. Touch the 
    printer to which you would like to print. 
            
       
    						
    							 
    6 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
     Configure the printer options: 
    – You should now see configuration options for the printer that you selected under 
    Printer Options. Adjust these as desired for the print job. 
      
    – In general, there are a few print options (depending on the printer and the file 
    type): 
    a) Number of copies: Select the number of copies of the document or image 
    that you want to print. 
    b) Double-sided printing: You can choose to print on both sides of the paper if 
    your printer supports two-sided (duplex) printing. 
    c) Paper selection: Choose from the supported paper sizes. 
    d) Page range: You can select certain pages within a document to print. Page 
    range is only available with certain apps and file types, such as PDFs. 
    e) Finishing: Choose from the supported finishing options (i.e., staples, fold, 
    punch, etc.). Note: Advanced finishing options are configuration dependent. 
     Tap the Print button to begin printing. 
     
       
    						
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