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Addonics Technologies 15 Hard DriveSSD Duplicators HDUS5325DX user guide

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    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Device Info
    This opti on is used to display t he details of all hard d isks connect ed to the copy contro ller. 
    10-06. Setup
    Device Info             
    Press  ENT and  the L CD w ill display each hard disk informati on i n order as shown below.
    0  S ource  CH:  0
    Hitachi    232.9GB  
    System Info
    This option displays system informati on.
    10-07. Setup
    System Info           
    Fast Copy
    This option displays Fast Copy. Fast Copy only copies data on the source\
     drive
    to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext\
    2 and
    Ext3 partitions.
    10-08. Setup
    Fast Copy             
    Press  ENT and  the L CD w ill display  the fo llowing info . Use the  Up  and Down a rrow keys to choose 
    w hether fast copy is on or o. (This f unction currently only eective in FAT , FAT32, NTFS,  HFS, 
    Ext2 and Ext3 partitions.)
    Fast  Copy
    On                          
    Auto Start Drive
    This opti on is used to display to copy automatica lly once y ou insert  HDD on target port.
    10-09. Setup
    Auto Start Drive   
    Press  ENT to  enter  the fo llowing fgure. The  default is O.  Use t he Up and Down a rrow keys to 
    choose 1-11.
    Auto Start Drive
    O                       
    Auto Start Timer
    This option is used to set the period of time when the duplicator starts\
     copying
    automatically once you insert HDD on target port. Default is set at OFF,\
     use the
    arrows to choose time.
    10-10. Setup
    Auto Start Timer    
    						
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    Press ENT to  enter  the fo llowing gure. The  default is Of.  Use t he Up and Down a rrow keys to 
    choose 5 Sec- 50 Sec.
    Auto Start Timer
    Of                       
    Tolerance SizeThis option is used to set the tolerance in terms of percentage difer\
    ence between
    the source and target capacity. This is to ensure that when the target d\
    rive is
    smaller than the source drive, the duplication process will not start.
    10-11. Setup
    Tolerance Size      
    Press  ENT to  enter  the fo llowing gure. The  default is Of.  Use t he Up and Down a rrow keys to 
    choose 1MB~100MB of source.
    Toler ance Size   
    1MB
    BootTime D elay
    This option is used to to set boot delay time.
    10-12. Setup
    BootTime Delay  
    Press  ENT to  enter  the fo llowing gure. The defaul t is 5 sec.  Use t he Up and Down arrow keys to 
    choose 0~99 sec.
    B ootTime Delay
    5 sec                  
    Quick C ompare
    This opti on is used to set t he size of each comparison  unit.
    10-13. Setup
    Quick Compare   
    Press  ENT to  enter  the fo llowing gure. The defaul t is O f. Use t he Up and Down a rrow keys to 
    choose 1 Byte/1K/1 0K/100K/1MB/ 10MB/100 Mbytes. (In ord er to improve  the accuracy of  pure 
    data can maintain t he default settings.)
    Quick Com pare   
    Of                         
    						
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    Adv Setup
    Adv Setup oers expert users access t o more advanced system  settings. 
    To access  this  option, hold down the  ESC key for 
    two seconds  until it  appears. 
    11. Adv Set up        
    Read Erro r Skip
    This f unction sets the system to ig nore any e rrors during  t he copying process. Norma lly if there is 
    an e rror during copying a warning is displayed  on the LCD. By using this function, users can also 
    copy a  HDD with errors.
    11-01. Adv Setup
    R ead Error Skip   
    Update F irmware
    This function is used  to update  the systems frmware . Downl oad the latest versi on of the frmware 
    from  the  Inter net a t www.addonics.com. For the complete instructions, visit the frmware \
    update
    webpage or view the instructions found later in this manual.
    11- 02. Adv  Setup
    U pdate Firmware 
    Re ad Error Skip
    O
    Press 
    ENT to  enter  the fo llowing scre en. By default this option  is set to OFF. Use the  up and down 
    buttons t o enable or disable this option.
    Quick Erase  HDD
    This function is used  to quickly erase a ll data on the HDD . Pl ease backup  any importan t data 
    before using this f unction.
    11-04.Adv Setup
    Quick Erase  HDD
    Quick Erase HDD
    ALL/Target  CH:*   
    Press 
    ENT to enter t he follo wing scr een. Use the Up and Down  butt ons to select the HDD to 
    erase. 
    Compare Firmware
    This function is used to compare  the current system  frmware versi on with the new version the user 
    is  upgrading to. This ensures t hat the downloaded f rmware is t he latest version. The message 
    Last u pdate F/W  indicates that it is t he latest vers ion.
    11-03.Adv Setup
    Compare FirmwareSearching F/W  ...
    Pl ease Wait ...Last u pdate F/W
    OK!     
    						
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    All data w ill be 
    lost,Erase? No  
    Press 
    ENT again  and the LCD w ill promp t you t o confrm  the er ase  operation. 
    Full Erase  HDD
    This function is used to fu ll erase all data on the  HDD. Please backup any important  data before 
    using  this f unction.
    11-05.Adv Setup
    Fu ll Erase  HDD
    Quick Erase  HDD
    ALL/Target  CH:*   
    Press 
    ENT to  enter the fo llowing screen. Use the Up and Down buttons to select the HDD to 
    erase. 
    A ll data w ill be 
    lost,Erase? No  
    Press 
    ENT again  and the LCD w ill promp t you t o confrm  the er ase  operation. 
    Test  IDE 0/1     
    OK
    L CD Test Start     Button Test  ?   SDRAM  Test:
    8192Kbytes O K 
    FlashTest: OK  Test fnished     
    Once  the system diagnostics  have been completed  the Test finished message w ill appear on  the 
    L CD.
    Press 
    ENT and  the system w ill begin t he tests as shown below.
    H/W D iagnostic
    Press  ENT to enter t he following scr een. This function is use d to c heck that the system is 
    operating  normally.
    11-06.Adv Setup
    H/W  Diagnostic  
    Press  ENT again to enter  the fo llowing scre en. The LCD will cycle thr ough the test categories as 
    they are performed. The L CD display is tested frst, the control panel is tested next (requires 
    m anual o peration), th en followed by  the systems inter nal diagnostics,  hardware connection test 
    th en t he RAM  and SD Flash test. A ll test  results are shown  on the L CD. This is a simple way to 
    verify  that  the system is operating  normall
    y. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Press ENT to  enter  the fo llowing scre en. Use the Up  and Down buttons to confrm rese t to factory defaults.
    Load Default
    Confg? Yes        
    Load Default    
    Ok  
    If L
    oad Def ault OK, this w ill be displayed on  the LCD
     as shown  below. 
    Load Default
    Press ESC to return to  the main menu th en use the ENT butt on to select. This function resets a ll settings to their factory defaul t. This function helps t he system recover from errors caused by  an illegal operation.
    11-07.Adv Setup
    L oad Default 
    Burn  In
    This f unction is used  to burn test  the system re liability.
    11-09. Adv Set up  
    Burn In
    Press  ENT to  enter t he following scr een. 
    Burn In Mode 
    Copy & Com pare 
    Use the Up  and Down buttons to ch oose Compare, Async 
    Copy & Cmp and Async Compare, thenpress ENT to confrm.
    Copy HPA
    If this f unction is se t to ON, the system w ill completely copy the data in a source HDDs host protected area. 
    11-08. Adv Set up  
    C opy HPA
    The def ault is OFF . Use the  ENT, Up and Down buttons to change this to On. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Basic Troubleshooting
    LCD
    If the L CD bl ank after  the  device is turned  on, check that the  power cable is properly connect ed and that the  power supply is on. 
    Error Message
    Wh en t he system is running a copy  operation or hardware diagnostics, if t he operati on is m anually terminat ed by pressing  ESC an error message w ill be shown by t he LCD. This may le ad to an illegal operati on and cause the device  to stop reminding. If  this  happens, t he device must  be restarted. 
    Hard Disk
    If unable to r ead the  hard disk pl ease check tha t the  data and  power cables are pro perly connected. 
    Keys
    If pressing t he keys on the front pa nel produces  no response from the system, the keys may have malfunctio ned. Pl ease check the control  panel to see if  the wiring  has come loose. 
    Firmware Upgrade
    The device can be u pdated to new versions of rmware through  CD/DVD-ROM.  If un able to update  the rmware, check t hat the rmware was  downloaded correctly. A fa iled rmware upgr ade may cause the d uplicator to become i noperable. If the system is working  normally, do no t attempt this o perati on. If the system is alr eady experiencing problems, please contact  your distributor for repairs. 
    Start up/Shutdown
    Do no t suddenly  turn of  the  power wh ile the system is performing  an operation. After shutting down  norma lly, wait a mom ent (usua lly around 2 seconds) before starting  the system again so it 
    can run its self-diag nostics. 
    A bout Copy HPA
    The HPA (Host Protected Area) is a hi dden data region dened in ATA/AT API-4. This area is  not usually accessible  to software. The SATA  HDD Duplicate Controller supports the copying of data from  this hi dden area. 
    Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)
     
    1. Place drive in the source slot
    2. Execute PreScan function for 1 minute
    3. Press ESC key until you see User Abort on the LCD screen
    4. Now remove the drive from the duplicator and connect it to your syste\
    m, the HDD should be
        recognized and be able to initialize again  
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Error Messages List
    NO# Error Messages Description Applied t o
    1 Source Drive Not Exist!
    during operating Copy, Async C
    opy, Compare, 
    Async Com pare, PreScan 
    Source , S ource Size , C opy 
    Size, Toler ance Size
    2 User  Abort! Cancel operating
    3 No Drive Exist  
    operating Device Info
    4 X  Space No t Enough
    Target Drive S pace Not 
    Enough W
    hen source capacity is 
    small t han target Copy, Com
    pare
    5 X  Space No t Enough
    Target Drive Fa il!W
    hen source capacity is 
    small t han target Async C
    opy, Async Com pa
    re
    6 PreScan Fail during copy or bad sector 
    on HDDPreScan S
    ource
    7 Source Drive Read Fa il!
    connecti on on source port 
    during copy or bad sector 
    on source HDD Copy, Async C
    opy, Compare
    8 Targe t Drive Write Fa il!
    connecti on on target port 
    during copy Copy
    9 Targe t Drive Read Fa il!
    connecti on on target port 
    during com paring Com
    pare
    10 Target Drive Fa il
    connecti on on target port 
    during async com paringAsync C
    opy, Async Com pare
    11 Targe t Drive No t Ex is
    t ! 
    operating Overwrite
    12 O ne pass
    One  pass fa iled Lose SATA connection on 
    SATA 
    port during  Overwrite Overwrite
    13 3  pass
    pass 1 fa iled Lose SATA connection on 
    SATA 
    port during  Overwrite Overwrite
    14 7  pass 5220.22-M
    pass 1 fa iled Lose SATA connection on 
    SATA 
    port during  Overwrite Overwrite
    If you h
    ear the warning signal wh ile the copying function is executing (a be ep every 5 seconds), 
    the L CD screen w ill display the problem status;  you may press any butt on to return to the copy 
    progress scr een. Lose targe
    t SATA 
    Lose targe
    t SATA 
    Lose targe
    t SATA 
    Lose targe
    t SATA 
    Lose SATA connection No 
    HDD exist during Any functi
    on and  any time
    No source 
    HDD exist 
    No  HDD exist during  
    						
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    Phone:   408-573-8580
    Fax:     408-573-8588
    Email:   http://www.addonics.com/sales/query/
    CONTACT US
    Firmware Update Procedure
    (Requires one hard drive containing the frmware fle):
    1.  Create a 50MB HDD partition with FAT/FAT32 or NTFS fles system on\
     any SATA hard drive
    2.  Download the frmware and unzip the fle to .BIN fle format
    3.  Copy the .BIN fle onto the 50 MB partition of the HDD
    4.  Insert this drive to the Source slot of the duplicator. For subsyste\
    m, connect the drive to the
         Source SATA port
    5.  Select Firmware Update function under the Setup or Advanced Set\
    up menu and press
         ENT to do the update. To access the Advanced Setup, hold onto the\
     ESC button for 5 seconds.
         The new option will appear
    6.  Once completed, it will reboot and show you the new frmware versi\
    on
    Notes:
    SECURE ERASE - HDD duplicator sends a WIPE
    command to the hard drive. This command flls 00 string to entire HDD
    OVERWRITE - There are three options: One pass, 3 passes and 7 passes 522\
    0.22-M.  The duplicator
    writes a string of pattern over the entire disk one time, three times or\
     seven times. (5220.22-M is
    the DoD standard for drive sanitization)
    Please note that some drives may become locked and cannot be initialized\
     after the SECURE ERASE
    or OVERWRITE. Should this happen, use the following procedures to unlock\
     the drive:
    1. Place drive in the source slot
    2. Execute PreScan function for 1 minute
    3. Press ESC key until you see User Abort on the LCD screen
    4. Now remove the drive from the duplicator and connect it to your syste\
    m, the HDD should be
        recognized and be able to initialize again 
    						
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