Alcatel OneTouch Alcatel Streak FAQ

FAQ For Cricket Streak 
SW: A45UC50 
i. Basic Setting 
1. How can I set up my Alcatel device when I turn it on for the first time? 
2. How can I change the language of the device? 
3. How can I check the IMEI number of my Alcatel device? 
4. How  can  I  check  the  device’s  system  version, model  number,  Android  version,  Baseboard 
version, and Kernel version? 
5. How can I make a screenshot? 
6. How can I change the permissions for my apps? 
7. How can I find the nearest repair centers? 
8. What...

vi. Message 
30. How can I add an attachment in an MMS? 
31. How can I forward a message to another contact? 
32. How can I delete messages? 
33. How can I change the input method? 
 
vii. Internet & Applications 
34. How can I switch to recently-used apps? 
35. How can I connect to a mobile network? 
36. How can I connect to a Wi-Fi network? 
37. How do I configure the proxy settings for a Wi-Fi network? 
 
viii. Bluetooth 
38. How can I turn on Bluetooth and pair with another Bluetooth device? 
39. How...

 
xvi. Troubleshooting 
54. What can I do when my phone pops up a warning saying “high temperature”? 
55. What can I do when a warning “the phone stops charging” pops up? 
56. Why couldn’t I use  three  ways  calling  /  multi-conference  call  function?  Why does it  say 
“Unable to conference calls” when I use conference call function?  
57. How can I connect my phone to a PC via USB cable? 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
i. Basic Setting 
1. How can I set up my Alcatel device when I turn...

 
 
 
 
2. How can I change the language of the device? 
Change language of your phone by accessing into main menu -> “Settings” -> “Language 
& input” -> “Language” -> choose the language you want.  

  
 
3. How can I check the IMEI number of my Alcatel device? 
You can check the IMEI information by touching *#06# in dial keypad, or by going to 
main menu -> “Settings” -> “About phone” -> “Status” -> “IMEI information”. 
 
4. How  can  I  check  the  device’s model number,  Android  version,  Baseband version,  and 
Kernel version? 
You can check the information by accessing into menu -> “Settings” -> “About phone”. 
 
 
5. How can I make a screenshot?  
Users can share whats on their screens more...

b. You  can  also make  a  screenshot from  the  Quick  settings.  Touch  the status  bar area 
and drag it downwards with two fingers_-> touch ScreenShot. 
 
6. How can I change the permission for my apps?(same as android M Q6) 
If an app supports the new permissions model on Android M, you don’t have to grant 
any permission when you install or update the app. Instead, the app requests 
permissions when needed. 
You can change the “app permission” in the Settings > Apps menu>selecting an app and 
then...

2) Respond to a notification by touching it. 
3) Dismiss a notification bar by swipe it sideways. 
 
4) Dismiss  all  event-based  notifications  by  touching  the  at the bottom right 
corner of screen. Some on-going notifications may remain. 
5) Access  to  quick  settings  by dragging the  Status  Bar  down  again  in  the  Notification 
Panel  or  drag  the  Status  Bar  down  with  two  fingers and  then  you  can  access  more 
settings by touching the icon  at the top right corner of the screen....

               
              
To add new widgets to the Home screen, long press the Home screen that’s not occupied, 
touch  icon “WIDGETS”, you  will  see  all  the widgets at  the  bottom. Touch  and  drag  a 
widget to your desired screen. 
     
  
10. How do I change the wallpaper?  
You can set wallpaper by accessing menu-> “Settings” -> “Display” -> “Wallpaper”. Select 
a  wallpaper  source  from  “Gallery/Live wallpapers/Photos/Wallpaper gallery”,  select 
wallpaper as you like and touch “Set...

Take pattern for example. 
 
 
Draw a pattern, and then touch “Confirm” to finish the setting.      
 
Notes: 
Screen lock options are listed in the approximate order of the strength of their 
security, starting with “None” and “Swipe”, which provide no security. 
 
 
iii. Phone call 
12. How can I answer or divert a call? (same as android M Q14) 
When  you  receive  a  phone  call,  the  incoming  call screen  opens.  It  shows  caller  ID  and 
any additional information about the caller that you have...

 Slide to reject 
  Slide to send messages  
 
You  can  edit  text  quick  response  in  the “Phone”  app-> press  the menu key in  the top 
right corner of screen -> “Settings” ->“Quick responses”.  
 
13. How can I silence the ringer of incoming calls?  
There are 3 ways to silence the ringer before answering the call. 
Way 1:    Press the Volume Up/Down button on the side of your device. 
Way 2:  Press Power button on the top or side of your device. 
 
 
14. How can I hold and answer another call?...