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Alcatel OneTouch Alcatel Streak FAQ

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Page 31

now also be used to increase the device’s available internal storage. When you insert a new or 
formatted SD card in your device, touch the indicator icon area, drag it downwards and touch the 
SD card (New SD card detected) notification. You will be asked to set up your SD card.  
 
If you choose Use as portable storage, it can only be used for storing media or other files. If 
you choose Use as internal storage, the SD card will be formatted for security reasons. After 
formatting and moving data to...

Page 32

   
When you insert a used SD card in your device, go to Settings -> Storage & USB -> SD 
card ->touch menu key at the top right corner on the screen->touch “settings” and touch 
Format as internal to format the SD card. After formatting, it can only be used on your device. 
 
   
  

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49. How can I migrate data from the internal storage to the SD card? 
Go to Settings -> Storage and USB ->SD Card->touch menu key at the top right corner 
on  the  screen->touch “settings”,  you  can  choose Format  as  internal to  format  this  SD 
Card. After formatting, it can only be used on your device. 
 
 
 
If  you  choose Move  now,  the  data  from  the  internal  storage  moves  to  the  SD  card 
immediately.  If  you  choose Move  later,  you  can  move  data  by  going  to Settings ->...

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xiv. Security 
50. What can I do if my phone asks to enter Google account data after Factory reset is 
done?(same as android M Q51) 
You may need to enter the original Google account that was used on this phone 
after you execute Factory data reset, otherwise you will not be able to use the phone. 
This is FRP (Factory Reset Protection) function. 
If you don’t remember your Google account data, please complete Google account 
recovery procedure. In case you can’t recovery it, please apply to...

Page 35

4) Back to “Settings” again, you will find the “Developer options” 
5) Touch “Developer options”  
6) Check “USB debugging”. 
 
52. What should I do when I insert or remove SIM card?  
1) Power off your device  
2) Removing the battery 
3) Insert or remove your SIM card 
4) Restart your device 
Note:  Please  don’t  insert  or  remove  your  SIM  card  while  your  cell  phone  is  power-on. 
Otherwise, you may damage the SIM card. 
 
 
xvi. Troubleshooting 
53. What can I do when my phone pops up a...

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mode is used by default.  
To transfer data to camera specific software on your PC, or when MTP mode is not supported, 
select Camera (PTP) mode. 
To disable all data and file transfer connection with computer and put device in charging only 
mode, select Charging mode. 
To install USB driver in Window PC, select Drivers CD-ROM 
Computers that use Windows XP might not connect properly, because they don’t have the proper 
drivers  installed  by  default. To  fix  this,  download  and  install  Windows...
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