Dell Alienware Aurora R5 Service Manual
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Aurora R5 Service Manual Computer Model: Alienware Aurora R5Regulatory Model: D23MRegulatory Type: D23M001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. 2016 - 07 Rev. A00
Contents Before working inside your computer........................12 Before you begin ...............................................................................................12 Safety instructions............................................................................................12 Recommended tools..........................................................................................13 Screw list............................................................................................................14 After working inside your computer...........................15 Technical overview..............................................................16 Inside view of your computer............................................................................16 System-board components...............................................................................17 Removing the stability foot.............................................19 Procedure...........................................................................................................19 Replacing the stability foot.............................................21 Procedure...........................................................................................................21 Removing the left-side cover.........................................22 Procedure..........................................................................................................22 Replacing the left-side cover.........................................24 Procedure..........................................................................................................24 Removing the right-side cover......................................25 Procedure..........................................................................................................26 Replacing the right-side cover......................................28 Procedure..........................................................................................................28 3
Removing the top-cover assembly.............................29 Prerequisites.....................................................................................................29 Procedure..........................................................................................................29 Replacing the top-cover assembly.............................32 Procedure..........................................................................................................32 Post-requisites..................................................................................................32 Removing the bottom cover..........................................33 Prerequisites.....................................................................................................33 Procedure..........................................................................................................33 Replacing the bottom cover...........................................35 Procedure..........................................................................................................35 Post-requisites..................................................................................................35 Removing the 3.5-inch hard drive................................36 Prerequisites.....................................................................................................36 Procedure..........................................................................................................36 Replacing the 3.5-inch hard drive................................40 Procedure..........................................................................................................40 Post-requisites.................................................................................................40 Removing the 2.5-inch hard drives..............................41 Procedure...........................................................................................................41 Prerequisites.....................................................................................................44 Replacing the 2.5-inch hard drives..............................45 Procedure..........................................................................................................45 Post-requisites..................................................................................................45 4
Removing the power-supply unit................................46 Prerequisites.....................................................................................................46 Procedure..........................................................................................................46 Replacing the power-supply unit.................................53 Procedure..........................................................................................................53 Post-requisites..................................................................................................53 Removing the processor cooling-assembly...........54 Prerequisites.....................................................................................................54 Procedure..........................................................................................................55 Replacing the processor cooling assembly............57 Procedure..........................................................................................................57 Post-requisites..................................................................................................57 Removing the coin-cell battery....................................58 Prerequisites.....................................................................................................58 Procedure..........................................................................................................58 Replacing the coin-cell battery.....................................60 Procedure..........................................................................................................60 Post-requisites.................................................................................................60 Removing the memory modules...................................61 Prerequisites......................................................................................................61 Procedure...........................................................................................................61 Replacing the memory modules..................................63 Procedure..........................................................................................................63 Post-requisites..................................................................................................65 5
Removing the solid-state drive....................................66 Prerequisites.....................................................................................................66 Procedure..........................................................................................................66 Replacing the solid-state drive.....................................68 Procedure..........................................................................................................68 Post-requisites..................................................................................................69 Removing the graphics card...........................................70 Prerequisites.....................................................................................................70 Procedure...........................................................................................................71 Replacing the graphics card...........................................73 Procedure..........................................................................................................73 Post-requisites..................................................................................................73 Removing the processor fan and heat-sink assembly ..................................................................................74 Prerequisites.....................................................................................................74 Procedure..........................................................................................................74 Replacing the processor fan and heat-sink assembly ..................................................................................76 Procedure..........................................................................................................76 Post-requisites..................................................................................................76 Removing the processor...................................................77 Prerequisites......................................................................................................77 Procedure...........................................................................................................77 Replacing the processor...................................................78 Procedure..........................................................................................................78 Post-requisites..................................................................................................79 6
Removing the wireless card...........................................80 Prerequisites....................................................................................................80 Procedure..........................................................................................................80 Replacing the wireless card............................................82 Procedure..........................................................................................................82 Post-requisites.................................................................................................83 Removing the antenna.....................................................84 Prerequisites.....................................................................................................84 Procedure..........................................................................................................84 Replacing the antenna......................................................87 Procedure..........................................................................................................87 Post-requisites..................................................................................................87 Removing the front-chassis fan...................................88 Prerequisites.....................................................................................................88 Procedure..........................................................................................................88 Replacing the front-chassis fan.....................................91 Procedure...........................................................................................................91 Post-requisites..................................................................................................91 Removing the top-chassis fan.......................................92 Prerequisites.....................................................................................................92 Procedure..........................................................................................................92 Replacing the top-chassis fan.......................................95 Procedure..........................................................................................................95 Post-requisites..................................................................................................95 7
Removing the optical drive.............................................96 Prerequisites.....................................................................................................96 Procedure..........................................................................................................96 Replacing the optical drive...........................................100 Procedure........................................................................................................100 Post-requisites................................................................................................100 Removing the front bezel ..............................................101 Prerequisites....................................................................................................101 Procedure.........................................................................................................101 Replacing the front bezel...............................................104 Procedure........................................................................................................104 Post-requisites................................................................................................104 Removing the power-button board..........................105 Prerequisites...................................................................................................105 Procedure........................................................................................................105 Replacing the power-button board...........................107 Procedure.........................................................................................................107 Post-requisites................................................................................................107 Removing the rear trim cover......................................108 Prerequisites...................................................................................................108 Procedure........................................................................................................108 Replacing the rear trim cover.......................................110 Procedure.........................................................................................................110 Post-requisites.................................................................................................110 8
Removing the system board..........................................111 Prerequisites.....................................................................................................111 Procedure.........................................................................................................112 Replacing the system board..........................................115 Procedure.........................................................................................................115 Post-requisites.................................................................................................115 Entering the Service Tag in the BIOS setup program.....................................116 BIOS setup program...........................................................117 Overview...........................................................................................................117 Entering BIOS setup program..........................................................................117 System Setup Options......................................................................................117 Clearing Forgotten Passwords........................................................................122 Prerequisites..............................................................................................122 Procedure...................................................................................................123 Post-requisites..........................................................................................124 Clearing CMOS Settings..................................................................................125 Prerequisites..............................................................................................125 Procedure...................................................................................................125 Post-requisites..........................................................................................126 Flashing the BIOS................................................................127 Technology and components......................................128 Audio................................................................................................................128 Downloading the audio driver...................................................................128 Identifying the audio controller................................................................128 Changing the audio settings.....................................................................129 Graphics...........................................................................................................129 Downloading the graphics driver..............................................................130 Identifying the display adapter.................................................................130 Changing the screen resolution................................................................130 9
Rotating the display...................................................................................131 USB..................................................................................................................133 Downloading the USB 2.0 and USB 3.0 driver..........................................133 Identifying the USB drivers.......................................................................133 Enabling or disabling the USB in BIOS setup program.............................134 Fixing a no-boot issue caused by USB emulation....................................134 Wi-Fi.................................................................................................................134 Turning on or off Wi-Fi...............................................................................135 Downloading the Wi-Fi driver....................................................................135 Identifying the Wireless drivers................................................................135 Configuring the Wi-Fi.................................................................................136 Bluetooth.........................................................................................................136 Turning on or off Bluetooth.......................................................................136 Pairing the Bluetooth-enabled devices....................................................136 Removing the Bluetooth device................................................................137 Transferring files between devices using Bluetooth................................138 Hard drive........................................................................................................139 Identifying the hard drive.........................................................................139 Identifying the hard drive in BIOS setup program....................................139 Chipset.............................................................................................................139 Downloading the chipset driver................................................................139 Identifying the chipset..............................................................................140 Memory.............................................................................................................141 Checking the system memory in Windows...............................................142 Checking the system memory in BIOS setup program.............................142 Testing memory using ePSA.....................................................................142 Processors.......................................................................................................142 Identifying the processors in Windows.....................................................142 Checking the processor usage in the task manager................................143 Operating System............................................................................................144 Service Tag location........................................................................................144 Device driver....................................................................................................144 Intel Chipset Software Installation Utility................................................144 Video drivers..............................................................................................145 10