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Dell Alienware Aurora R5 Service Manual

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Page 141 3 Expand System devices.
Memory
Alienware Aurora R5 has four DIMM (RAM) slots, which are accessible by removing the left side-cover and rotating the power supply unit. Your computer supports 4 GB, 8 GB, 16 GB, 32 GB, and 64 GB DDR4 memory of up to 2133 MHz
and up to 2400 MHz with XMP (optional).
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Page 143 2 Click Device Manager.
The Device Manager window is displayed.
3 Expand Processors .
Checking the processor usage in the task manager
1 Right-click on the taskbar.
2 Click Task Manager.
The Task Manager window is displayed.
3 Click Performance tab to display the processor performance details.
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Page 144 Operating System
Alienware Aurora R5 is shipped with the Windows 10 factory installation.
Service Tag location
The service tag is a unique alphanumeric identifier that allows Dell service
technicians to identify the hardware components in your computer and access
warranty information.
The Service Tag label is located at the rear of your computer towards the base.
Device driver
A device driver or software driver is a computer program allowing higher-level
computer programs to interact with a hardware...

Page 145 Video drivers
In the Device Manager, check if the video driver is installed.
Install the video driver update from www.dell.com/support.
145

Page 146 Intel Serial IO driver
In the Device Manager, check if the Intel Serial IO driver is installed.
Install the driver updates from www.dell.com/support.
146

Page 147 Intel Trusted Execution Engine Interface
In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed.
Install the driver update from www.dell.com/support.
147

Page 148 Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers
In the Device Manager, check if the network card driver is installed.
Install the driver updates from www.dell.com/support.
148

Page 149 In the Device Manager, check if the Bluetooth driver is installed.
Install the driver updates from www.dell.com/support.
BIOS overview
The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and
printer.
Boot menu
The Alienware Area-51 R2 includes a one-time boot menu. By using this feature, you can change the sequence of devices that your computer attempts to boot from, for example, CD-ROM, hard drive, or network....

Page 150 System diagnostic lights
The computer POST (Power On Self Test) ensures that it meets the basic
computer requirements and the hardware is working appropriately before the boot process begins. If the computer passes the POST, the computer continues
to start in a normal mode. However, if the computer fails the POST, the
computer emits a series of LED codes during the start-up.
The following table shows different light patterns, what they indicate, and the
suggested solutions.
Number of
LED...

Page 151 Getting help and contacting
Alienware
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Information about Alienware products
and serviceswww.alienware.comTroubleshooting information, user
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so onwww.alienware.com/gamingservicesVideos providing step-by-step instructions to service your...

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							Getting help and contacting 
Alienware
Self-help resources
You can get information and help on Alienware products and services using  these online self-help resources:
Information about Alienware products 
and serviceswww.alienware.comTroubleshooting information, user 
manuals, setup instructions, product 
specifications, technical help blogs, 
drivers, software updates, and so onwww.alienware.com/gamingservicesVideos providing step-by-step  instructions to service your computerwww.youtube.com/alienwareservices
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues,  see 
www.alienware.com.
NOTE: Availability varies by country and product, and some services may 
not be available in your country.
NOTE: If you do not have an active internet connection, you can find 
contact information on your purchase invoice, packing slip, bill, or Dell  product catalog.
 
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