Analog Devices VisualDSP 50 Licensing Guide Rev 14

							VisualDSP++ 5 Licensing Guide 6-27 Troubleshooting
\LMSERVER\license.dat being set to hidden, or another 
disk/file access problem. Verify that the file and disk drive have the proper 
settings to enable copying files and try again. 
If the problem persists, contact Support for further assistance. For more 
information, see Licensing Support.
Problem: Error: Failed to get a valid host id
Solution: The VisualDSP++ License Manager was not able to get a valid 
host ID, which is a modified version of the volume serial number, from 
your computer. From the C: drive, try running the “vol” command from 
the command prompt to verify that you have a physical hard drive with a 
volume serial number. If you do not have a hard drive (or if your setup 
results in you having no C: drive), run 
ipconfig/all from the command 
prompt to verify that you have a MAC address (the physical address of the 
network card). If you have a volume serial number or a MAC address, try 
uninstalling, rebooting, and reinstalling VisualDSP++ to see whether that 
fixes the problem.
If the problem persists, contact Support for further assistance. For more 
information, refer to Licensing Support.
Problem: The application failed to initialize properly OR Cant find DLL 
MSVCP80.DLL
Solution: These errors can be an indication that the Microsoft Visual C++ 
2005 SP1 Redistributable package has not been installed as part of the 
Floating License Server as it should be.
The package can be downloaded from: 
http://www.microsoft.com/downloads/details.aspx?Fami-
lyID=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en
. 
						

							Error Messages
6-28 VisualDSP++ 5 Licensing Guide Errors Issued by FLEXnet Tools
For information on resolving errors issued directly by the FLEXnet 
licensing tools (Figure 6-1), refer to the FLEXnet Licensing End User 
Guide, which is installed with both VisualDSP++ 5 and Floating License 
Server software. 
In the VisualDSP++ 5 installation, this document is located in the 
\Docs\flex folder.
In the Floating License Server installation, this document is located in the 
\LMSERVER folder. Figure 6-1. Example: FLEXnet Tools Error Message  
						

							VisualDSP++ 5 Licensing Guide 6-29 Troubleshooting
Warning Messages
Warning messages include:
Warnings that Display in Message Boxes
Warnings that Display in the Output Window or on a Command 
Line
Warnings that Display in Message Boxes
Problem: The following serial number will expire in x days. 
ADI-152-256-999999999-0000
-- or --
The following serial number expires today. 
ADI-152-256-999999999-0000
Solution: The given serial number has not yet been validated and will 
expire in x days (or today). Refer to Registering and Validating Your 
License for further details.
Problem: C:\Program Files\Analog Devices\VisualDSP++ \System\license.dat already exists.
The file will be renamed to license.bak and the new file will be added.
Solution: The warning is issued when an existing 
license.dat file has 
been detected and is being replaced. This happens whenever you validate 
an existing license or add a new license.  
						

							Error Messages
6-30 VisualDSP++ 5 Licensing Guide Warnings that Display in the Output Window 
or on a Command Line
Problem: [Informational ea1154] 
License to use this tool will expire in x days
Solution: The assembler has detected that your license will expire in x 
days. If you have an evaluation license or a full license, register and vali-
date it. 
						

							VisualDSP++ 5 Licensing Guide A-1 
A LICENSING SUPPORT
If you are still experiencing a problem after having tried to solve it using 
the information in this guide, you can contact Analog Devices Customer 
Support for assistance.
The chapter contains the following sections:
Information Required by Support
E-Mail Support
Telephone Support
Information Required by Support
When contacting Support regarding a licensing issue, please send the fol-
lowing information if e-mailing (or have it available if telephoning):
 Version of VisualDSP++ and update (if any)
 License serial number(s) in question

\System\license.dat file (if available)
 Screen captures of encountered error messages 
						

							E-Mail Support
A-2 VisualDSP++ 5 Licensing GuideFloating Licenses
If you are using a floating license, also provide the following information:
 Version of the Floating License Server 
This is displayed in the title bar of the Start -> All Programs -> 
Analog Devices -> VisualDSP++ Floating License Server -> 
VisualDSP++ License Manager dialog box.

\\license.dat file

\\*.log file
 Screenshots of encountered error messages
E-Mail Support
You can obtain support via e-mail as follows.
Registration Support:
Contact Registration Support if you have any problems with registering or 
validating your license serial number, or if you have lost your license serial 
number. Use the following e-mail address:
[email protected].
Processor Tools Support:
For all other queries regarding VisualDSP++ licensing, contact Processor 
Tools Support. Use the following e-mail address:
[email protected].
Telephone Support
In the USA only, licensing inquiries can be made to the following toll-free 
phone number: 
1-800-ANALOGD (800-262-5643) 
						

							VisualDSP++ 5 Licensing Guide I-1 
IINDEX
Numerics
5-seat bundle licenses, 1-9
A
About dialog box, 2-1
Licenses page, 2-4
ADI serial numbers, 1-6
B
borrowing licenses, 3-16
C
checking license status, 5-1
client
floating licenses, 3-1
licenses installing, 3-13
machine, 3-13
client-server licenses, 1-9
configuring
FLEXnet LMTOOLS, 3-9
D
demo licenses, 1-8
dialog boxes
About, 2-1
E
error messages
licensing, 6-15
evaluation licenses, 1-8
obtaining serial number, 1-10
EZ-KIT Lite licenses, 1-8
F
FAQs
licensing, 6-2
FLEXnet/FLEXnet
LMTOOLS, 3-2
FLEXnet licensing
documentation, 3-17
FLEXnet LMTOOLS, 3-2, 3-4, 4-10
configuring and starting, 3-9
floating licenses, 1-9
finding host ID, 4-3
installing, 3-6
registering, 4-5
setting up, 3-1
validating, 4-9
Floating License Server
VisualDSP++, 3-2
Floating License Server Installer, 3-4
frequently asked questions
licensing, 6-2
full licenses
about, 1-7
obtaining serial number, 1-10 
						

							Index
I-2 VisualDSP++ 5 Licensing Guide H
host ID, 4-2
finding for floating licenses, 4-3
finding for node-locked licenses, 4-3
I
installing
client licenses, 3-13
node-locked licenses, 2-1
server licenses, 3-6
VisualDSP++ License Manager for first time, 
3-4
K
KIT serial numbers, 1-6
L
license.dat files
about, 1-5
valid license not found message, 2-2
license files, installing path information, 3-9
License Manager
VisualDSP++, 3-2
license registration
required information, 4-2
licenses
5-seat bundles, 1-9
locating installed serial numbers, 1-11
obtaining serial numbers, 1-10
serial numbers, 1-6
single-seat, 1-9
status, checking, 5-1
validating, 4-7
licenses, borrowing, 3-16license strings, 1-5
licensing
e-mail support, A-2
error messages, 6-15
frequently asked questions, 6-2
options, 1-6
problems, 6-1
support, A-1
telephone support, A-2
troubleshooting, 6-1
warning messages, 6-29
LMTOOLS
service, 3-9
M
MAC address
as host ID, 4-2
N
node-locked licenses, 1-7, 4-3
installing, 2-1
registering, 4-5
validating, 4-8
P
permanent licenses, 1-7
per user licenses, 1-7
R
registering
floating licenses, 4-5
license serial numbers, 4-1
node-locked licenses, 4-5 
						

							VisualDSP++ 5 Licensing Guide I-3Index
S
serial numbers
entering, 2-3
license types, 1-6
locating already installed, 1-11
obtaining for licenses, 1-10
registering, 4-1
server
starting, 3-11
server licenses
installing, 3-6
server machine
floating licenses, 3-1
name, 3-14
single-seat licenses, 1-9
single-user licenses, 1-7
starting
FLEXnet LMTOOLS, 3-9
status
license check, 5-1
Support
licensing, A-1
support
licensing, A-1
T
technical support, -xi
test drive licenses, 1-8
obtaining serial number, 1-10
troubleshooting
licensing, 6-1
TST serial numbers, 1-6
U
UAC, 6-8unrestricted licenses, 1-7
upgrading
existing VisualDSP++ Floating License 
Server, 3-3
to VisualDSP++ 5, 1-5
upgrading to a new release, 1-3
User Account Control, 2-4, 3-7, 3-15, 6-8
V
validating
floating licenses, 4-9
licenses, 4-7
node-locked license, 4-8
validation codes, 1-5
changes to, 1-5
obtaining, 4-1
VirtualStore directories, 6-8
VisualDSP++
Floating License Server, 3-2
Floating License Server Installer, 3-4
license.dat files, 1-5
License Manager, 3-2
locating already installed serial numbers, 1-11
upgrading, 1-3
upgrading from earlier versions, 1-5
VisualDSP++ Floating License Server
error messages, 6-23
FAQs, 6-10
upgrading, 3-3
VisualDSP++ License Manager
installing the first time, 3-4
W
warning messages
licensing, 6-29