Analog Devices VisualDSP 50 Licensing Guide Rev 14
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VisualDSP++ 5 Licensing Guide 5-3 Checking the Status of Your License Full Licenses Full licenses have serial numbers that are prefixed with ADI. Each full license has a status, as described in Table 5-1. Evaluation Licenses Evaluation licenses have serial numbers that are prefixed with KIT. Each evaluation license has a status, as described in Table 5-2. Table 5-1. Full Licenses – Status Information License Status Description Not Validated (Expiring in X days)This is a full license that expires in X (initially 30) days because it has not yet been validated. You must validate this license to enable permanent use of VisualDSP++; otherwise, the license will expire and VisualDSP++ will become inoperable. Validated (Permanent)This is a full license. It has been validated for permanent use of Visu- alDSP++. Not Validated (Expired)This license has not been validated. The 30-day grace period is over, and VisualDSP++ is inoperable. You must validate the license to enable permanent use of VisualDSP++. Table 5-2. Evaluation Licenses – Status Information License Status Description Demo - Full (Expiring in X days) where X is initially “10”This is an evaluation license that expires in X (initially 10) days because it has not yet been validated. You must validate this license to enable permanent use of Visu- alDSP++; otherwise, the license will expire and VisualDSP++ will become inoperable. Demo - Full (Expiring in X days) where X is initially “90”This is an evaluation license. It has been validated for permanent use of VisualDSP++. The initial 90-day period of full license evaluation will expire in X days. The license will then become restricted.
Node-Locked Licenses 5-4 VisualDSP++ 5 Licensing Guide Test Drive Licenses Test drive licenses have serial numbers that are prefixed with TST. Each test drive license has a status, as described in Table 5-3. Demo (Expired, Restricted)This is an evaluation license. It has been validated, and the initial 90-day period of full license evaluation has expired. You may use VisualDSP++ with EZ-KIT Lite debug sessions only. Not Validated (Expired)This license has not been validated. The 10-day grace period is over, and VisualDSP++ is inoperable. You must validate the license to enable permanent use of VisualDSP++. Table 5-3. Test Drive Licenses – Status Information License Status Description Te s t D r i v e (Expiring in X days)This is a test drive license that expires in X (initially 90) days. You may use VisualDSP++ with emulator or simulator debug sessions only. When the 90 days are up, VisualDSP++ will become inoperable. Te s t D r i v e (Expired)This test drive license has expired. Table 5-2. Evaluation Licenses – Status Information (Cont’d) License Status Description
VisualDSP++ 5 Licensing Guide 5-5 Checking the Status of Your License Client Licenses When a client license is installed, its status is USE_SERVER. In addition, the server name appears under Serial Number, and Client appears under Family. Figure 5-2. Example: Licenses Page Showing a Client License
VisualDSP++ 5 Licensing Guide 6-1 6 TROUBLESHOOTING This chapter provides answers to common licensing problems and includes the following sections: Frequently Asked Questions (FAQs) Error Messages For details on how to contact Support, refer to Licensing Support.
Frequently Asked Questions (FAQs) 6-2 VisualDSP++ 5 Licensing Guide Frequently Asked Questions (FAQs) This section provides answers to: General FAQs VisualDSP++ Floating License Server-Specific FAQs General FAQs Question: I have lost my serial number. Where can I find it, or how do I get a replacement? Answer: Firstly, note that your serial number was printed on the card and mailed to you after your VisualDSP++ purchase. In addition, you can locate already installed serial numbers in the IDE by going to: Start -> All Programs -> Analog Devices -> VisualDSP++ -> Manage Licenses or Start -> All Programs -> Analog Devices -> VisualDSP++ Floating License Server -> VisualDSP++ License Manager if using a floating license. If you do not have VisualDSP++ installed and licensed, or have lost your license serial card, e-mail support with details of the person and company to whom the serial number was originally registered. For more informa- tion, refer to Licensing Support. Question: I uninstalled VisualDSP++ due to a problem, and now when I’m trying to reinstall my serial number I receive the message “The serial number has already been used and can be installed only once”. What should I do?
VisualDSP++ 5 Licensing Guide 6-3 Troubleshooting Answer: TST- and KIT- prefixed serial numbers may only be installed once per machine. If you have had to uninstall VisualDSP++ for any reason, note that unin- stalling via Add/Remove programs in the Windows Control Panel leave the \System\license.dat file intact. Therefore, you can simply copy and paste this file into the \System folder of your new instance of VisualDSP++. If you deleted all files in the install path after uninstalling, check your recycle bin for the license.dat file. If you cannot find your original license.dat file, contact Support with the serial number that you are trying to reinstall. For more information, refer to Licensing Support. Back up your license.dat file to prevent a similar problem. Question: I’ve received the message “The serial number has already been used and can be installed only once”, but I’ve never installed this number before. What’s going on? Answer: TST- and KIT-prefixed serial numbers may only be installed once per machine. Possibly, someone else installed the serial number on this machine in the past. In addition, TST-prefixed serial numbers may not be installed if a KIT-pre- fixed serial number for the same architecture is already installed (or has ever been installed) on the same machine. Contact Support with the serial number(s) in question, explaining the situation. For more information, refer to Licensing Support. Question: I’ve just installed a full license or evaluation license and now I get a message telling me that the license will expire in X days. I thought these were permanent licenses?
Frequently Asked Questions (FAQs) 6-4 VisualDSP++ 5 Licensing GuideAnswer: When permanent licenses are installed, they initially have only a “temporary” status. In order to make them permanent, they must be vali- dated. Refer to Registering and Validating Your License for further details. Question: I have just upgraded VisualDSP++ and the serial number I was using previously is not accepted. Why? Answer: Certain serial numbers have been made obsolete over the years. Contact Support with your current serial number, and you will be issued a replacement. For more information, refer to Licensing Support. Question: I need to transfer my license to a new machine (or, my hard drive crashed and had to be reformatted). How do I register my license against a new host ID? Answer: To register additional computers, install your serial number on the new machine and register it online with the new host ID at the address below. You will then be sent a validation code by e-mail. Installing this validation code will make your license permanent. Web form: http://www.analog.com/toolsregistration. If you receive a message about “...attempting to register more than the allowed number of times...”, request a registration history update via e-mail at [email protected] Include the serial number(s) in question. Question: How can I find out my registration history? That is, how do I find out which machines my serial number(s) are registered against?
VisualDSP++ 5 Licensing Guide 6-5 Troubleshooting Answer: To request an up-to-date registration history, send an e-mail with the serial number(s) in question to: [email protected]. Question: I registered for a test drive license but I have not yet received it. Why? Answer: If you registered for a test drive license for SHARC or Tiger- SHARC, the serial number will be displayed on the next Web page, after clicking Register. If you register for a Blackfin test drive license, the serial number will be e-mailed to you. In the event of a problem, contact Support. For more information, refer to Licensing Support. Question: I have registered my evaluation license or full license, but have not yet received a validation code via e-mail. Who should I contact? Answer: This may have occurred because your e-mail address was not entered accurately into the Web form. Contact Support. For more infor- mation, refer to Licensing Support. Question: I’ve just upgraded to VisualDSP++ 5 and my existing validation code isn’t accepted, even though I’m using the same machine that I registered with. Why is this? Answer: From VisualDSP++ 5 onwards, license strings (and therefore val- idation codes) have changed in format. This means that you cannot install a validation code created for an earlier version of VisualDSP++ in version 5 environment.
Frequently Asked Questions (FAQs) 6-6 VisualDSP++ 5 Licensing GuideIn order to receive a 5-compatible validation code, re-register your serial number and host ID. You will then be e-mailed with two validation codes. One is valid for VisualDSP++ 4.5 and earlier versions; the other is valid for VisualDSP++ 5 and later versions. Ensure that you install the appro- priate version. For more information, refer to Registering and Validating Your License. Question: The validation code that was e-mailed to me is being rejected. What could be the problem? Answer: Firstly, note that validation codes are valid for a particular serial number and host ID combination. Therefore, if you are trying to install your serial number on a second machine, you will have to register it with the new host ID in order to receive the appropriate validation code. Also, from VisualDSP++ 5 onwards, license strings, and therefore valida- tion codes, have changed in format. This means that when you register your serial number and host ID, you will be e-mailed with two validation codes. One is valid for VisualDSP++ 4.5 and earlier versions, and the other is valid for VisualDSP++ 5 and later versions. Ensure that you install the appropriate version. For more information, refer to Registering and Validating Your License. Question: I have been using a test drive license for 36 days and have now bought an EZ-KIT Lite. My simulator debug session still works but I cannot connect to the EZ-KIT Lite debug session. Why not? Answer: EZ-KIT Lite debug sessions are not supported by test drive licenses (serial numbers prefixed with TST). You must install and register the evaluation license serial number (prefixed with KIT), which can be found on a sticker affixed to the back of the CD sleeve that came with your EZ-KIT Lite.