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Apple Care Protection Plan For Apple Display

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Page 11

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their Plan Confirmation. The duration of the Plan (“Coverage Period”) is 
for the period ending on the date specified in your Plan Confirmation. 
The price of the Plan is listed on the Plan’s original sales receipt. 
1.
 Repair Coverage 
a.   Scope of Coverage. Your coverage for defects begins on the date 
your Covered Equipment’s Apple hardware warranty expires and 
terminates at the end of the Coverage Period (“Repair Coverage 
Period”). Apple will provide both parts and labor, but may...

Page 12

12English branded mouse and keyboard are also covered under APP 
if included with the Covered Equipment (or purchased with 
a Mac mini). An AirPort Extreme Card, an AirPort Express 
or AirPort Extreme Base Station, Time Capsule, an Apple-
branded DVI to ADC display adapter, Apple RAM modules 
and MacBook Air SuperDrive are also covered under APP if 
used with the compatible Covered Equipment and originally 
purchased by you up to two years before your Mac purchase 
or during the term of your APP. If...

Page 13

13
English
Equipment, if during the Repair Coverage Period there is a 
defect in the Covered Equipment’s materials or workmanship. 
An AirPort Extreme Card, an AirPort Express or AirPort 
Extreme Base Station and Time Capsule are also covered 
under APP for Apple TV if used with the Covered Equipment 
and originally purchased by you up to two years before 
your Apple TV or during the term of your APP for Apple TV 
coverage.
b.   Limitations. The Plan does not cover: 
(i)  Installation, removal or...

Page 14

14English(iii) 
Covered Equipment with a serial number that has been 
altered, defaced or removed; 
(iv)  Problems caused by a device that is not the Covered 
Equipment, including equipment that is not Apple-branded, 
whether or not purchased at the same time as the Covered 
Equipment; 
(v)  Service necessary to comply with the regulations of  
any government body or agency arising after the date  
of this Plan; 
(vi)  The provision of replacement equipment during the period 
when the Covered Equipment...

Page 15

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English
(xii) 
Damage to, or loss of any software or data residing or 
recorded in the Covered Equipment. When providing repair 
or replacement service, Apple will use reasonable efforts 
to reinstall the Covered Equipment’s original software 
configuration and subsequent update releases, but will 
not provide any recovery or transfer of software or data 
contained on the serviced unit not originally included in the 
Covered Equipment. DURING iPOD SERVICE THE CONTENTS 
OF YOUR iPOD WILL BE DELETED AND...

Page 16

16English owned retail store or an Apple Authorized Service Provider 
location offering carry-in service. Service will be performed 
at the location, or the store or service provider may send the 
Covered Equipment to an Apple repair service location to be 
repaired. Once you are notified that service is complete, you 
will promptly retrieve the product. 
(ii)  Onsite service is available for many desktop computers if 
the location of the Covered Equipment is within 50 miles/80 
kilometers radius of an...

Page 17

17
English
Equipment at the appointed time, any further onsite visits 
may be subject to an additional charge. 
(iii)  Direct mail-in service is available for most Covered 
Equipment. If Apple determines that your Covered 
Equipment is eligible for mail-in service, Apple will send you 
prepaid way bills (and if you no longer have the original 
packaging, Apple may send you packaging material) and you 
will ship the Covered Equipment to Apple’s repair service 
location in accordance with its instructions....

Page 18

18English service. Apple will ship a replacement part to you with 
installation instructions and any requirements for the 
return of the replaced part. If you follow the instructions, 
Apple will cancel the credit card authorization, so you 
will not be charged for the part and shipping to and 
from your location. If you fail to return the replaced part 
as instructed or return a replaced part that is ineligible 
for service, Apple will charge the credit card for the 
authorized amount. 
(B)...

Page 19

19
English
where service is requested. Service options, parts availability 
and response times may vary according to country. You may be 
responsible for shipping and handling charges if the Covered 
Equipment cannot be serviced in the country it is in. If you seek 
service in a country that is not the country of purchase, you will 
comply with all applicable export laws and regulations and be 
responsible for all custom duties, V.A.T. and other associated 
taxes and charges. For international service,...

Page 20

20English
2.
 Technical Support 
a.   Telephone and Web Support.  Your eligibility for technical support 
begins on the date your Covered Equipment’s complimentary 
technical support expires or the date your Coverage Period begins, 
whichever is later, and terminates at the end of the Coverage 
Period (“Technical Coverage Period”). During the Technical 
Coverage Period Apple will provide you with access to telephone 
technical support and web-based technical support resources. 
Technical support may...
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