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Apple Care Protection Plan For Apple TV

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    residents, within forty-five (45) days for Alabama, Hawaii, Maryland, 
    Minnesota, Nevada, South Carolina, Texas and Wyoming residents, and 
    within sixty (60) days for New Mexico residents, we are required to 
    pay you a penalty of 10% per month for the unpaid amount due and 
    owing to you. The right to cancel and receive this penalty payment 
    only applies to the original owner of the Agreement and may not be 
    transferred or assigned. The obligations of the provider under this 
    service contract are backed by the full faith and credit of the provider, 
    AppleCare Service Company, Inc.
      California Residents 
    If you cancel within thirty (30) days of your Plan receipt, you will receive 
    a full refund less the value of any service provided under the Plan.
      Colorado Residents 
    Notice: This Plan is subject to the Colorado Consumer Protection Act 
    or the Unfair Practices Act, Articles 1 and 2 of Title 6, CRS. 
      Connecticut Residents 
    The expiration date of the Plan will automatically be extended by 
    the period that the Covered Equipment is in Apple’s custody while 
    being serviced. Resolution of Disputes: Disputes may be resolved by 
    arbitration. Unresolved disputes or complaints may be mailed, with 
    a copy of this Plan, to State of Connecticut, Insurance Dept., P.O. Box 
    816, Hartford, CT 06142-0846, Attn: Consumer Affairs.  
    						
    							32English
     
    Florida Residents 
    The laws of the State of Florida will govern this Plan and any disputes 
    arising under it. The rate charged for the contract is not subject to 
    regulation by the Florida Office of Insurance Regulation.
      Michigan Residents 
    If performance of the service contract is interrupted because of a 
    strike or work stoppage at the company’s place of business, the 
    effective period of the service contract shall be extended for the 
    period of the strike or work stoppage.
      Nevada Residents 
    Cancellations: No Plan that has been in effect for at least 70 days may 
    be canceled by the provider before the expiration of the agreed term 
    or one year after the effective date of the Plan, whichever occurs first, 
    except on the following grounds: 
    a.   Failure by the holder to pay an amount due; 
    b.   Conviction of the holder of a crime which results in an increase in 
    the service required; 
    c.   Discovery of fraud or material misrepresentation by the holder in 
    obtaining the Plan, or in presenting a claim for service thereunder;
    d.   Discovery of an act or omission by the holder, or a violation by 
    the holder of any condition of the Plan, which occurred after the   
    						
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    effective date of the Plan and which substantially and materially 
    increases the service required under the Plan; 
    e.   A material change in the nature or extent of the required service 
    or repair which occurs after the effective date of the Plan and 
    which causes the required service or repair to be substantially and 
    materially increased beyond that contemplated at the time that 
    the Plan was issued or sold. 
    Grounds for cancellation; date cancellation effective. No cancellation 
    of a service contract may become effective until at least 15 days 
    after the notice of cancellation is mailed to the holder.
    Cancellation of contract; Refund of purchase price; cancellation fee. 
    (i)  If Apple cancels this Plan, Apple shall refund to Nevada 
    consumers the portion of the purchase price that is 
    unearned. Apple may deduct any outstanding balance on 
    your account from the amount of the purchase price that 
    is unearned when calculating the amount of the refund. If 
    Apple cancels a contract pursuant to NRS 690C.270, it may 
    not impose a cancellation fee. 
    (ii)  Except as otherwise provided in this section, a Nevada 
    resident who is the original purchaser of this Plan, who 
    submits to Apple a request in writing to cancel the Plan in 
    accordance with the terms of the Plan, shall receive a refund 
    of the portion of the Plan’s purchase price that is unearned.   
    						
    							34English(iii) 
    If you request the cancellation of this Plan, Apple may 
    impose the cancellation fee described in the Plan, but will 
    not deduct the value of any service provided. 
    (iv)  When Apple calculates the amount of a refund pursuant 
    to subsection (ii), it may deduct from the portion of the 
    purchase price that is unearned: (a) any outstanding balance 
    on the account; and (b) any cancellation fee imposed 
    pursuant to this Plan.
    AppleCare Service Company, Inc. backs this Plan for Nevada residents 
    by its full faith and credit. 
      New Hampshire Residents 
    In the event you do not receive satisfaction under this contract, you 
    may contact the New Hampshire insurance department, by mail 
    at State Of New Hampshire Insurance Department, 21 South Fruit 
    Street, Suite 14, Concord NH 03301, or by telephone, via Consumer 
    Assistance, at 800-852-3416.
      New Mexico Residents 
    Cancellations: No Plan that has been in effect for at least 70 days may 
    be canceled by the provider before the expiration of the agreed term 
    or one year after the effective date of the Plan, whichever occurs first, 
    except on the following grounds:   
    						
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    a.
      Failure by the holder to pay an amount due;
    b.   Conviction of the holder of a crime which results in an increase in 
    the service required;
    c.   Discovery of fraud or material misrepresentation by the holder in 
    obtaining the Plan, or in presenting a claim for service thereunder;
    d.   Discovery of an act or omission by the holder, or a violation by 
    the holder of any condition of the Plan, which occurred after the 
    effective date of the Plan and which substantially and materially 
    increases the service required under the Plan;
    e.   A material change in the nature or extent of the required service 
    or repair which occurs after the effective date of the Plan and 
    which causes the required service or repair to be substantially and 
    materially increased beyond that contemplated at the time that 
    the Plan was issued or sold. 
      North Carolina Residents 
    The purchase of this Plan is not required either to purchase or to 
    obtain financing for computer equipment. Apple will not cancel this 
    plan EXCEPT for failure to pay the purchase price for the Plan.
      Oregon Residents 
    In the event you do not receive satisfaction under this contract, you 
    may contact the Oregon Department of Consumer and Business 
    Services by mail at the Department of Consumer and Business   
    						
    							36EnglishServices, Oregon Insurance Division, 350 Winter Street NE, Salem, OR 
    97301; or by telephone via Consumer Advocacy, at 888-877-4894.
      South Carolina Residents 
    Unresolved complaints or Plan regulation questions may be 
    addressed to the South Carolina Department of Insurance, P.O. Box 
    100105, Columbia, South Carolina 29202-3105, Tel: 1-800-768-3467. 
      Tennessee Residents 
    This Plan shall be extended as follows: (1) the number of days the 
    consumer is deprived of the use of the product because the product 
    is in repair; plus two (2) additional workdays. 
      Texas Residents 
    The provider may cancel this Plan with no prior notice for non-
    payment, misrepresentation or a substantial breach of a duty by 
    the holder relating to the Covered Equipment or its use. Unresolved 
    complaints or Contract regulation questions may be addressed to 
    the TX Dept. of Licensing and Regulation, P.O. Box 12157, Austin, TX 
    78711,  U.S.
      Wisconsin Residents
    THIS WARRANTY IS SUBJECT TO LIMITED REGULATION BY THE 
    OFFICE OF THE COMMISSIONER OF INSURANCE. 
    If you cancel within thirty (30) days of your Plan’s purchase, or receipt 
    of these Terms and Conditions, whichever occurs later, you will receive   
    						
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    a full refund. If you cancel more than thirty (30) days after your receipt 
    of the Plan, you will receive a pro-rata refund of the original purchase 
    price, based on the percentage of unexpired Coverage Period, less a 
    cancellation fee of twenty-five ($25 USD) dollars or ten percent (10%) 
    of the pro-rata amount, whichever is less. No deduction shall be made 
    from the refund for the cost of any service received. Apple will not 
    cancel this plan EXCEPT for failure to pay the purchase price for the 
    plan. If Apple cancels the Plan, you will receive a prorata refund for 
    the Plan’s unexpired term.
      Wyoming Residents
    If Apple cancels this Plan, Apple will mail to you written notice of the 
    cancellation at your last known address contained in Apple’s records 
    no less than ten (10) days prior to the effective cancellation date. The 
    prior written notice will contain the effective date of cancellation and 
    the reasons for cancellation. Apple is not obligated to provide prior 
    notice if cancellation is due to nonpayment of the Plan, a material 
    misrepresentation by you to Apple, a substantial breach of your 
    duties under the Plan or a substantial breach of your duties relating 
    to the Covered Equipment or its use.
    Disputes arising under this Plan may be settled in accordance 
    with the Wyoming Arbitration Act.  
    						
    							38English
     
    Toll-Free Numbers
    In the U.S.   In Canada
    800-APL-CARE (800-275-2273)  800-263-3394
    Seven days a week  Seven days a week
    8:00 
    A.M. to 8:00 P.M. Central time*  9:00 A.M. to 9:00 P.M. Eastern time*
    * Telephone numbers and hours of operation may vary  
    and are subject to change. You can find the most  
    up-to-date local and international contact information  
    at www.apple.com/contact/phone_contacts.html.  
    Toll-free numbers are not available in all countries.
        APP NA v.5.3  
    						
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    Français
    AppleCare Protection Plan pour Apple TV
    Fiche d’informations
    Des services et une assistance fournis par les personnes qui 
    connaissent le mieux votre Apple TV
    Le programme AppleCare Protection Plan pour Apple TV prolonge 
    la durée de la couverture gratuite de votre Apple TV à deux ans* 
    maximum d’assistance à l’échelle internationale. Il inclut une assistance 
    assurée par des spécialistes et vous propose des ressources sur le web 
    à l’adresse www.apple.com/ca/fr/support/appletv. Si votre Apple TV ou 
    ses accessoires inclus nécessitent quelque réparation, Apple s’engage à 
    les réparer ou les remplacer
    **.
    Informations concernant la garantie
    Ce programme complet est disponible pour tous les modèles d’Apple 
    TV encore couverts par la garantie d’un an. Si vous vendez l’Apple TV 
    couvert avant expiration du programme AppleCare Protection Plan 
    pour Apple TV, vous pouvez transférer le programme au nouveau 
    propriétaire
    **. Vous devez souscrire à un programme AppleCare 
    Protection Plan pour chaque Apple TV que vous souhaitez couvrir.   
    						
    							40Français
    Conservez le document Preuve de garantie, les factures d’origine 
    correspondant à l’Apple TV et le reçu du programme AppleCare 
    Protection Plan pour Apple TV. Apple pourrait réclamer une preuve 
    d’achat en cas de doute concernant le droit à couverture de votre 
    Apple 
    TV par le programme AppleCare Protection Plan.
    Options d’assistance technique
    Si des problèmes se présentent lors de l’utilisation de votre Apple TV, 
    suivez les instructions du  Guide de référence rapide pour suivre les astuces 
    de dépannage. Si vous ne parvenez pas à résoudre le problème seul, le 
    personnel AppleCare peut vous aider à diagnostiquer le problème avec 
    votre Apple TV, sa connexion avec iTunes et son branchement à votre 
    téléviseur. Vous trouverez la liste des contacts et des horaires du service 
    d’assistance technique d’Apple dans le  Guide de référence rapide. À 
    travers le programme AppleCare Protection Plan pour Apple TV, Apple 
    assure le même service pour les utilisateurs Mac et Windows.
    Service matériel
    Ce programme étend les services de réparation et de remplacement de 
    la garantie d’un an assurée par Apple à une assistance pouvant durer 
    jusqu’à deux ans à compter de la date d’achat de votre Apple TV. 
    Si vous faites appel aux services d’Apple, les options d’enlèvement à 
    domicile par transporteur ou de service après-vente en magasin sont 
    applicables. Reportez-vous au Guide de référence rapide pour en savoir   
    						
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