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ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75 7401 Plus Voice Terminal Users Guide

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    							Abbreviated Dialing (AD)
    To program/reprogram an
    AD entry on your Feature
    Directory
    Note: AD entry must first
    be assigned to your
    directory by your System
    Manager.1
    2
    3
    4
    5
    6
    7On a separate sheet of paper, jot down the outside
    numbers, extensions, and/or feature codes you want
    to store as AD entries
    Note: Each AD entry will hold one complete phone
    number or feature code.
    Pick up handset[dial tone]
    Dial Program code
    [dial tone]
    Press [ 
    Feature ], then the entry number for the AD
    entry you wish to program[dial tone]
    lFor example, to store a number in AD entry F3,
    press [ Feature ], then [ 3 ]
    Dial outside number, extension, or feature code you
    want to store (up to 24 digits)
    Note: If you are storing an outside number, be sure
    to include a trunk code, if applicable.
    Press [ # ][confirmation tone] then [dial tone]
    Hang up
    lBe sure to write the name of the AD party
    (or feature) on your Feature Directory
    To place an AD call from
    1
    Press [ 
    Feature ], then the entry number for the AD
    your Feature Directory
    entry you wish to call
    [ringback tone]
    lFor example, to call the number stored as AD
    entry F3, press [ 
    Feature ], then [ 3 ]
    To program or reprogram
    a personal list item1
    2
    3
    4
    5
    6On a separate sheet of paper, jot down the outside
    numbers, extensions, and/or feature codes you want
    to store as items on your personal list(s) (see example
    to the left)
    Note: Each phone number or feature code is stored as
    a separate item.
    Pick up handset
    [dial tone]
    Dial Program code
    Dial Personal List number (1, 2, or 3)
    Dial list item (1, 2, 3...)
    [dial tone]
    Dial outside number, extension, or feature code you
    want to store (up to 24 digits)[dial tone]
    [dial tone]
    8 
    						
    							7
    8Press [ # ][confirmation tone] then [dial tone]
    Note: Repeat Steps 5-7 if you want to program
    additional items on the same list. Hang up and begin
    again at Step 1 if you want to program items on
    another personal list.
    Hang up
    lRecord the personal list item on the Abbreviated
    Dialing list in the back of this booklet.
    To place a call from a list1
    (personal, system, group,
    or enhanced)
    2Dial appropriate List code:lList 1
    lList 2[dial tone]
    lList 3
    or Press [ Feature ], then the appropriate entry
    number (if you have a list code programmed as a
    Feature Directory entry)
    Dial desired list item (1, 2, 3...)[ringback tone]
    Note: Keep your own personal lists in the back of
    this booklet; system, group, and enhanced lists are
    available from your System Manager.
    Answering or Placing a Second Call4
    To end first call and1
    Ask first caller to hang up, then flash the switchhook
    answer second call
    lSecond call is connected
    Note: Depending on how your system is
    administered, the incoming call may be limited to
    priority calls. Check with your System Manager.
    To put first call on hold1
    Press [ Feature ], then [ # ]
    and answer second calllFirst call is put on hold
    2Flash the switchhook
    lSecond call is connected
    9 
    						
    							To return to first call1Complete second call or put it on hold
    2
    Flash the switchhook
    lFirst call is reconnected
    Note: By repeatedly using hold, you can toggle back
    and forth between calls.
    To put first call on hold1
    Press [ Feature ], then [ 9 ][dial tone]
    and place a second call
    lFirst call is put on hold
    Note: Pressing [ Feature ], and [ 9 ] instead of [ # ] gives
    you the dial tone needed to place the second call.
    2
    Dial second call
    To put second call on1Press [ Feature ], then [ # ]
    hold and return to firstlSecond call is put on hold
    call
    2
    Flash the switchhook
    lFirst call is reconnected
    Automatic Callback
    To automatically place
    1
    another call to an
    extension that was busy,
    did not answer, or2
    returned a call waiting
    ringback tone
    Note: You can do this
    only if Automatic
    Callback is assigned to
    your Feature Directory.
    3Press [ Feature ], then the Automatic Callback entry
    number (during call attempt)
    [confirmation tone]
    Hang up
    lYou will get a 3-burst priority ring when the
    extension you attempted to call becomes available
    Note: After you activate Automatic Callback, the
    system monitors the called extension. That extension
    becomes available after the called party completes
    a call.
    Lift handset when you hear priority ring
    lA call is automatically placed to the extension,
    which receives regular ringing
    Note: Automatic Callback is automatically canceled
    after 30 minutes or if the callback call is unanswered.
    10 
    						
    							To cancel Automatic
    Callback1 Press [ Feature ], then the Automatic Callback entry
    number again[dial tone]
    Call Forwarding All Calls
    To temporarily redirect all1Press [ Feature ], then the Call Forward entry number
    calls to an extension or
    or Dial Call Forward code
    outside number of your
    [dial tone]
    choice
    2
    Dial extension or number where calls will be sent
    [confirmation tone]
    Note: Some voice terminals have restrictions
    on where calls can be forwarded (see your
    System Manager).
    3
    Hang up
    Note: You may hear a ring-ping tone from your voice
    terminal as each call is forwarded.
    To cancel Call
    1
    Press [ 
    Feature ], then the Call Forward
    Forwarding
    entry number again
    or Dial Call Forward Cancel code
    [confirmation tone]
    lYour calls will now ring at your own voice
    terminal
    Call Park
    To park a call at your1Press [ Feature ], then [ 9 ][dial tone]
    extension (for retrieval at
    2
    Press [ Feature ], then the Call Park entry numberany extension)
    or Dial Call Park code
    [confirmation tone]
    3
    Press [ Feature ], then [ 9 ] again
    lCall is parked at your extension
    4
    Hang up
    11 
    						
    							To return to a call parked1
    Press [ Feature ], then the Call Park entry number
    at your extension[confirmation tone]
    or Dial Answer Back code
    [dial tone]
    2
    Dial your own extension number
    [confirmation tone]
    lYou are reconnected to call
    To retrieve a call parked1
    at another extension
    2Dial Answer Back code
    [dial tone]
    Dial extension where call is parked
    [confirmation tone]
    lYou are connected to call
    Note: If you receive intercept tone, parked call has
    been disconnected or retrieved by someone else.
    Call Pickup
    To answer a call placed to
    a member of your pickup
    group when your voice1
    Press [ Feature ], then the Call Pickup entry number
    or Dial Call Pickup code
    terminal is idle
    lYou are connected to ringing call
    To pick up a call when
    you are already active on
    another call
    Note: Depending on how
    your system is
    administered, you may
    not be able to do this
    procedure on your voice
    terminal. See your
    System Manager for more
    details.1
    Press [ Feature ], then [ # ]
    lPresent call is put on hold
    lCall activity light flutters
    2Press [ Feature ], then the Call Pickup entry number
    or Dial Call Pickup code
    lYou are connected to ringing call
    Note: To return to held call after completing present
    call, flash the switchhook.
    12 
    						
    							Conference4
    To add another party to a1
    call (for a total of up to
    6 parties)
    2
    3Press [ Feature ], then [ 8 ][dial tone]
    lPresent call is put on hold
    Dial number of new party and wait for answer
    Note: You can privately discuss the call with the new
    party at this time; if no answer or busy, flash the
    switchhook to return to held call.
    Press [ Feature ], then [ 8 ] again
    lAll parties now connected
    lRepeat Steps 1-3 for additional conference
    connections
    To drop a party1
    Ask party to hang up
    lYou remain connected to other parties
    Drop4
    To drop last party from
    conference call1Press [ Feature ], then [ 0 ]
    lYou remain connected to other parties
    Note: Parties other than last one added must hang up
    to be released from conference call.
    Hold4
    To put a call on hold
    while you answer another
    call or perform some
    other task1
    Press [ Feature ], then [ # ]
    lCall activity light flutters; you may hang up
    if you wish
    To return to held call1
    Flash the switchhook (or pick up handset if
    you hung up)
    13 
    						
    							Last Number Dialed
    To automatically redial1
    the last number you
    dialedPress [ Feature ], then the Last Dialed entry number
    or Dial Last Number Dialed code
    Note: The redialed number can be an outside
    number (up to 24 digits), an extension, or a trunk
    or feature code.
    Leave Word Calling
    To leave a message after1Press [ Feature ], then the Leave Word Calling
    dialing an extensionentry number[confirmation tone]
    (when your call is not
    Message light goes on at called voice terminal
    answered, you hear
    l
    coverage or busy tone, or
    you have been put on
    hold)
    Note: You can do this
    only if Leave Word
    Calling is assigned to your
    Feature Directory.
    To leave a message1
    Press [ 
    Feature ], then the Leave Word Calling
    without ringing anentry number
    extension
    or Dial Leave Word Calling code
    [dial tone]
    2
    Dial extension[confirmation tone]
    lMessage light goes on at called voice terminal
    To cancel a Leave Word1
    Calling message
    Note: You cannot cancel
    a message left for an
    AUDIX subscriber.
    2
    Press [ Feature ], then the Leave Word Calling Cancel
    entry number
    or Dial Leave Word Calling Cancel
    code
    [dial tone]
    Dial extension[confirmation tone]
    14 
    						
    							Message4
    To retrieve a message1
    See your System Manager for instructions regarding
    when your Message lightyour local message retrieval procedures
    is on
    Priority Calling
    To place a priority call1Press [ Feature ], then the Priority Calling
    (3-burst ring)entry number
    or Dial Priority Calling code
    [dial tone]
    2Dial the extension
    To change a regular call1
    Press [ 
    Feature ], then the Priority Calling
    into a priority call (whenentry number
    you hear a busy or call
    Wait for called party to answer
    waiting ringback tone)2
    Note: You can do this
    only if Priority Calling is
    lIf you still receive a busy tone or call waiting
    ringback tone, wait a few minutes and try again
    assigned to your Feature
    Directory.
    15 
    						
    							Select Ring
    To select a personalized1Press [ Feature ], then [ * ] (leave handset on cradle)
    ring pattern
    lGreen light flutters intermittently
    lVoice terminal plays current ring pattern
    2
    Adjust the ringer volume with the sliding ringer
    control on back of voice terminal if desired
    3Press [ 
    * ] again to hear the next ring pattern
    Note: There are 8 different patterns; cycle repeats
    after the last pattern.
    4Press [ 
    Feature ] when you hear the desired ring pattern
    lYour new ring is set; selection process ends
    Note: If you receive a call, go off-hook, or lose power
    during selection, the process is interrupted and you
    must start again.
    Send All Calls
    To send all calls (except1Press [ Feature ], then the Send All Calls entry number
    priority calls) immediately
    [dial tone]
    to coverage
    or Dial Send All Calls code
    [confirmation tone]
    Note: When a call comes to your extension,
    call activity light will flutter and you may hear
    a ring-ping tone indicating that the call has been sent
    to coverage.
    To cancel Send All Calls1
    Press [ 
    Feature ], then the Send All Calls
    entry number again[dial tone]
    or Dial Send All Calls Cancel code
    [confirmation tone]
    16 
    						
    							Transfer4
    To send present call to1
    another extension or
    outside number
    2
    3
    4
    Press [ Feature ], then [ 9 ][dial tone]
    lPresent call placed on hold
    Dial number that call is to be transferred to
    [ringback tone]
    lRemain on line and announce call; if number
    dialed is busy or unanswered, return to held call
    by flashing the switchhook
    Press [ Feature ], then [ 9 ] again
    lCall sent to dialed extension or number
    Note: Only calls from another extension can be sent
    to an outside number; you cannot transfer a call from
    an outside number to another outside number.
    Hang up
    Voice Message Retrieval
    To retrieve your voice1
    Dial the Voice Message Retrieval code
    messages when your[dial tone]
    Message light is on2Press [ # ][dial prompting]
    Note: If calling from someone else’s extension, do not
    press [ 
    # ]; instead, dial your own extension number
    and your security code, if required.
    3
    Move through the messages with these dial pad
    buttons:
    (Press [ # ] to retrieve first message)
    [ # ] NEXT (read next message)
    [ 
    3 ] DELETE (erase from storage)
    [ 
    4 ] HELP (request assistance)
    [ 
    5 ] REPEAT (read message again)
    [ 
    8 ] CALL (call back named extension)
    Note: Whenever you call back an extension with
    [ 8 ], be sure to also delete the message by pressing [ 3 ]
    before you place the call; otherwise, the message will
    remain in storage.
    4
    Hang up to end Voice Message Retrieval
    17 
    						
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