Avaya Partner Advanced Communications System System Planner Manual

							PARTNER
® Advanced Communications System
11
Form C–Extension Settings: Feature Descriptions
Form C–Extension Settings: Feature DescriptionsFeature Descriptions# F
EATURE
 D
ESCRIPTION
 
Ext. 10 
OnlyButton Light 
RequiredButton Light 
Recommended
1 Automatic System 
Answer(ACS R2.0 or later only) Turns Automatic System Answer on and off. When the feature 
is on, a call that is not answered by the receptionist is answered by the system; the 
system plays a brief message, then places the call on hold, continues to ring all 
extensions that have the line, or disconnects the call. To use Automatic System Answer, 
extension 10 must be programmed with an ASA button.
 
 
2 Direct Extension 
Dial(ACS R2.0 or later only) Turns Direct Extension Dial on and off. When the feature is on, 
a call that is not answered by the receptionist is answered by the system; the system 
plays a brief message, then lets the caller dial an extension number or wait for the 
receptionist. To use Direct Extension Dialing, extension 10 must be programmed with a 
DXD button. 
 
 
3 Night Service Turns Night Service on and off. Phones in the Night Service Group ring immediately 
when the feature is active, regardless of normal ringing. To use Night Service, extension 
10 must be programmed with a Night Service button. Night Service Group extensions 
should be identified on Form F5. 
 
 
4 Outgoing Call 
RestrictionAllows the user at extension 10 to change the outgoing call restriction for a particular 
extension. An Auto Dial button with lights must be programmed for each extension to be 
changed. 
 
 
5 Wake Up Service Allows the user at extension 10 to schedule an intercom call to a target extension at a 
designated time. If Music-On-Hold (#602) is active, music is played when the phone is 
answered; otherwise, nothing is heard. 
 
 
6 Fax Management Transfers calls to the fax machine at the designated extension with one touch. The lights 
show when the fax is busy or when it is having trouble and not answering-for example, 
when it is out of paper.  
 
7 Call Screening (R3.0 or later only and you must have a voice messaging system and an MLS or 
PARTNER system phone) Allows the user to listen to a caller leaving a message in the 
users mailbox. Once the voice mail system has answered the call, the call screening 
begins. While the call is being screened, the user is connected to the call in a listen only 
mode on the speakerphone. This feature can be programmed for any extension. This 
feature must be assigned by Centralized Programming from either Extension 10 or 
Extension 11. 
  
						

							PARTNER
® Advanced Communications System
12
Form C–Extension Settings: Feature DescriptionsFeature Descriptions–(Continued)# F
EATURE
 D
ESCRIPTION
 
Ext. 10 
OnlyButton Light 
RequiredButton Light 
Recommended 
8 Caller ID Inspect When a user at a display phone is already on a call, this feature shows Caller ID information for 
another line (if Caller ID information is available on that line) without disconnecting the current call 
or putting it on hold. When the feature is active, the button light is on. 
 
9 Caller ID Logging (ACS R2.0 or later only) Users at a display phone can access a Caller ID log to ascertain callers 
phone numbers automatically. When a user has logged calls, the word CALLS displays. 
 
10 Caller ID Name 
DisplayWhen a user at a display phone is on a call on a line that has Caller ID information available, this 
feature lets the user switch between the callers phone number (the default display) and the callers 
name (if available). When the feature is active- indicating that the callers name should be 
displayed-the button light is on.
 
11 Do Not Disturb Prevents calls from ringing at the extension. When the feature is active, the button light is on. 
Intercom calls get a busy signal, and outside callers hear ringing. Use only if someone else 
answers the extensions outside calls. If VMS Cover and Do Not Disturb are both active, intercom, 
transferred, and outside calls on owned lines go directly to the extensions voice mailbox. If Call 
Coverage and Do Not Disturb are both active, intercom, transferred, and outside calls on lines 
assigned ownership go directly to the covering extension. Transfer Return type calls will ring a 
phone with Do Not Disturb active.
 
12 Privacy Lets system phone users press a programmed button to turn Privacy on and off, preventing or 
allowing users to join calls at the user’s extension as needed.
 
13 Record-A-Call This feature applies only to systems that have PMVS (R5.0 or later) equipped with four ports, and 
an MLS or PARTNER system phone. This feature is not available on tip/ring phones.
 
14 VMS Cover This feature only applies if you have a voice messaging system. It defines the number of times a 
call rings before it is sent to a user’s voice mailbox.

15 Voice Interrupt on 
Busy Talk-BackThis feature is available only on system phones. This feature lets you program a button that is used 
to respond to a voice interrupt on busy call while the user is active on another call.
 
16 Intercom Auto 
Dialing-RingPlaces a ringing intercom call to an extension, or transfers a call. If on a button with lights, the lights 
show calling activity at the destination extension. 
 
17 Intercom Auto 
Dialing-Voice 
SignalPlaces a voice-signaled intercom call to the extensions phone speaker, or transfers a call with a 
voice-signaled announcement. If on a button with lights, the lights show calling activity at the 
destination extension.
 
18 Manual Signaling - 
RingBeeps the designated extension. If the user presses 
i
 first, pressing the button places a 
ringing intercom call to the extension, or transfers a call. If on a button with lights, the lights show 
calling activity at the destination extension. 
  
						

							PARTNER
® Advanced Communications System
13
Form C–Extension Settings: Feature Descriptions
Feature Descriptions–(Continued)# F
EATURE
 D
ESCRIPTION
 
Ext. 10 
OnlyButton Light 
RequiredButton Light 
Recommended
19 Manual Signaling - 
VoiceBeeps the designated extension. If the user presses 
i
 first, pressing the button places a 
voice-signaled intercom call to the extension, or transfers a call with a voice-signaled 
announcement. If on a button with lights, the lights show calling activity at the destination 
extension. 
 
20 Account Code 
EntryAllows the user to enter an account code for a call by pressing the button, entering up to 16 digits 
for the account code, then pressing the button again. If on a button with lights, the lights show 
when the feature is in use. 
 
21 Background Music Turns background music on and off at the speaker of an idle system phone. If on a button with 
lights, the lights show when the feature is in use. 
 
22 Call Coverage (ACS R2.0 or later only) Directs all intercom, transferred, and outside calls on lines assigned 
ownership to the designated extension. You may program originating and covering extension 
numbers on the button. If on a button with lights, the lights show when the feature is in use. 
 
23 Call Forwarding Forwards all calls to the designated extension. Unless Do Not Disturb is on, phone beeps once 
each time a call is forwarded. You may program originating and destination extension numbers on 
the button. If on a button with lights, the lights show when the feature is in use.
 
24 Contact Closure 1 Allows user to activate Contact Closure 1. User must belong to Contact Closure Group. 
See Form D.
 
25 Contact Closure 2  Allows user to activate Contact Closure 2. User must belong to Contact Closure Group. 
See Form D. 
 
26 Call Park Parks a call at your extension so it can be picked up from any other extension. 
27 Call Pickup Picks up a ringing, held, or parked call at the designated extension. 
28 Conference Drop Drops the last outside party added to a conference call. 
29 Direct Line Pickup Allows the user to access a ringing, active or held call on a line that is not assigned to the 
extension. Direct Line Pickup is subject to Line Access Restrictions. 
31 Exclusive Hold This feature is available only on system phones. This feature prevents other extensions from 
picking up outside calls placed on hold at a specific extension with a system phone.
32 Group Calling -
Ring/PageAllows users to ring, page, or transfer calls simultaneously to all of the extensions in any one of 
four Calling Groups.
33 Group Hunt Ring/
SignalLets you distribute call volume among extensions in a group, to off-load call activity from a single 
user.
34 Group Pickup Allows user at any extension in the system to answer any outside, intercom, or transferred call 
ringing at an extension in a Pickup Group (where G is a Pickup Group number from 1 — 4).
35 Intercom Autodial Lets telephone system place intercom calls with a single touch, by pressing a programmed button. 
						

							PARTNER
® Advanced Communications System
14
Form C–Extension Settings: Feature DescriptionsFeature Descriptions–(Continued)# F
EATURE
 D
ESCRIPTION
 
Ext. 10 
OnlyButton Light 
RequiredButton Light 
Recommended
36 Last Number 
RedialRedials the last outside number dialed (maximum 28 digits). This feature is useful for immediately 
redialing a busy number.
37 Manual Signaling  This feature applies only to PARTNER and MLS-model phones. This feature lets you program a 
button on your PARTNER or MLS-model phone that you can use to signal a predetermined co-
worker’s extension.
38 Message Light On Turns on the message light at a specified extension (where XX is a system extension number).
39 Message Light Off Turns off the message light at a specified extension (where XX is a system extension number). 
40 Recall Causes the system to send a timed switchhook flash over the telephone line to recall a new dial 
tone or to access a PBX, central office, or Centrex feature, such as Call Waiting.
41 Save Number 
RedialThis feature is available only on system phones. This feature saves into temporary memory the 
last outside number (up to 28 digits) dialed from an extension with a system phone.
42 Simultaneous 
PagingAccesses the loudspeaker paging system, if you have one connected to the system through the 
PAGE jack on the primary processor module, and all of the idle system phones with speakers 
assigned to Calling Group 1.
43 Station Lock This feature is available only on system and standard touch-tone phones. This feature lets users 
enter a four-digit code on their telephone dialpad to lock their extension.
 
44 Touch-tone Enable This feature is available only on system phones. This feature lets a system phone user send 
touch-tone signals on an outside call over a rotary line.
45 Voice Mail 
MessageThis feature is available only if you have a voice messaging system. It is available only on system 
phones. Lets callers leave voice mail messages to called extension. 

 
46 Voice Mail Box 
TransferThis feature is available only if you have a voice messaging system. It is available only on system 
phones. This feature lets a system phone user transfer a caller directly to a specific extension’s 
voice mailbox, in order for a caller to leave a message without first ringing the extension.
47 Auto Dial Buttons  Places a call to an outside telephone number. Outside telephone numbers can be up to 28 digits. If 
a dial-out code is required to dial outside numbers (for example, on PBX or Centrex lines), include 
it in the stored number followed by pauses, if necessary. 
Write in Numbers here:  
						

							PARTNER
® Advanced Communications System
15
Form D–Auxiliary Equipment
Form D–Auxiliary Equipment
Please check the box next to any auxiliary equipment you have attached to your phone or phone system.
System vs. Line/Extension based Auxiliary Equipment
Specify the Line or Extension that the equipment is connected to:System


 Battery Backup


  Uninterruptible Power Supply 


 Fax Machine


 Music-on-Hold 


 ASA/DXD Card


 Call Waiting


 Hotline 


 External Hotline
Extension


 Extra Alert


  Electrical surge protector (IROB) 


 Answering Machine


 Modem


  Credit Card Scanner


 Passageway Software


 Specialty Handset


 Headset


 Contact Closure 1
(i.e., a door lock) 
Specify operation type 1 second on  ______
5 seconds on ______3 seconds on (default) _______
Toggle


 Contact Closure 2Specify operation type  1 second on  ______
5 seconds on ______3 seconds on (default) _______
Toggle


 Call Reporting (SMDR)Specify operation type  Report type: Report all calls or outgoing calls only?
Output format: How many digits should appear (up to 24)?
Talk time: Should the duration of each call appear?


  Loudspeaker paging Number of zones:AUXILIARY
 EQUIPMENT
 L
INE
 # D
EDICATEDYES/NO E
XTENSION
 # H
UNTGROUP
PRIVACY
 ON/OFF  
						

							PARTNER
® Advanced Communications System
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Form D: Instructions for Auxiliary EquipmentForm D: Instructions for Auxiliary EquipmentIf DXD is checked, specify the following: Direct Extension Dial Delay (#112)-By default, a call rings 2 times before it is answered by the system. 
Write number (0-9) if different from default _____. Direct Extension Dial Record/Playback (I 892)-message of up to 48 seconds that caller hears 
when call is answered with the Direct Extension Dial feature. Write message below and record from extension 10 or 11: DXD: (PARTNER ACS R2.0 
or later only) 
If ASA is checked, specify the following: Automatic System Answer Delay (#110)-By default, a call rings 2 times before it is answered by the 
system. Write number (0-9) if different from default _____. Automatic System Answer Mode (#121)-By default, ASA calls are put on hold after the 
greeting plays. Check if calls should continue to ring or be disconnected: Ring Disconnect ASA Record/Playback (I 891)-message of up to 65 
seconds that caller hears when the call is answered by the Automatic System Answer feature. Write message below and record from extension 10 
or 11: 
Description of each equipment with default settings and recommended program options.
Battery Backup: This is required in some countries because power can be lost several times a day. It is not typically used in the United States.
UPS: Uninterruptible Power Supply. Used as protection in the event of occasional power losses.
The following settings may be useful for auxiliary equipment: For a dedicated line (such as a Fax line, see Form B), assign the line to the 
equipment extension and remove it from other extensions. To prevent other extensions from interrupting calls, write “A” (Assigned) in the 
Automatic Extension Privacy (#304) column. In general, do not assign auxiliary equipment extensions to a Pickup Group, Calling Group, 
Hunt Group, or Night Service Group.  
						

							PARTNER
® Advanced Communications System
17
Form E–System Configuration: Default Settings
Form E–System Configuration: Default SettingsFor many features, your PARTNER system is pre-programmed with a default setting. In the table below, either confirm the default setting (see 
backside of page for details on these) or write in the preferred setting.
1.  How many lines are assigned to each extension? Lines 31 (R4)
2.  If you wish to use a password for Night Service and dialing restrictions, write the 4-digit password.
3.  While a call is being transferred which of the following would you like the caller to hear? Circle one. Ringing Silence Music
4.  How many times should a transferred call ring before it is sent to the transfer return extension? Transfer Return Rings: _____
5.  Would you prefer that the music-on-hold jack be activated or de-activated?
6.  The PARTNER system will automatically calculate daylight savings, unless you specify NO. YES: _____ NO: _____
7.  If any of your lines will not be “Touch-Tone” lines, write in the telephone number of each rotary 
line? Rotary Lines:
8.     If any of your lines will be pooled together, circle POOL. Otherwise, if all your lines will operate 
independently circle KEY. If you circled POOL, see Form F5 for more details. KEY POOL 
						

							PARTNER
® Advanced Communications System
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Form E: Instructions for System Configuration: Default SettingsForm E: Instructions for System Configuration: Default SettingsQUESTION
 1: L
INES
 PER
 EXTENSION
: 
For the PARTNER ACS processor or 308EC module, the default setting assigns 3 lines to each extension.
For the 206 module, the default setting assigns 2 lines to each extension.
For the 400 module, the default setting assigns 4 lines to each extension.
For the 1600 DSL module, the default setting assigns 31 lines to each extension (R4).
For the 012E module, the default setting assigns 0 lines to each extension (R5).
Q
UESTION
 2: S
YSTEM
 PASSWORD
: 
The default setting is “No Password.” If a password is desired, this password will be required to override dialing restrictions and to turn Night 
Service on and off. 
Q
UESTION
 4: R
INGS
 BEFORE
 THE
 TRANSFER
 R
ETURNS
: 
By default, a transferred call rings 4 times before it goes to the transfer return extension. If preferred setting is different than 4, write in the 
preferred number of rings. (Options are 1 through 9).
Q
UESTION
 8: P
OOL
 VS
. K
EY
 
Most PARTNER customers operate their lines in KEY mode. This mode works well for customers with a minimum number of incoming lines (i.e., 
less than 5). In Key mode, the selected lines will show up as distinct buttons on each users phone. The user can view the buttons to determine 
which lines are in use, and which are open before initiating a call. In HYBRID mode, some of the lines are pooled together. This pooling is 
transparent to the user. For instance if 3 lines are pooled under the companys main number, up to 3 users can select the button marked with 
that number before the pool is busy. This mode is appropriate for companies requiring a lot of lines. 
If you wrote POOL in this box, see Form F5. Pooling is only available for PARTNER ACS R2.0 or later. By default, the system is configured for 
KEY mode.  
						

							PARTNER
® Advanced Communications System
19
Forms F1-F5: System Configuration: Lists
Forms F1-F5: System Configuration: ListsIn this form, you need to create five different tables. One for each of the following:

System Speed Dial

Disallowed and Allowed Lists

Hunt Groups

Forced Account Code

Customized Extensions/Pool Access Restrictions 
						

							PARTNER
® Advanced Communications System
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Form F1–System Speed DialForm F1–System Speed DialOptional for PARTNER Advanced Communications System. For additional instructions, see next page.To Dial: On system phones, press 
f
 + 3—digit code. On standard phones, press 
# + 3—digit code while receiving intercom dial tone.
Code
 
Name/Company
 *
1 
1. You can dial System Speed Dial numbers that are marked with * at any time, regardless of dialing restrictions placed on your extension. System Speed Dial numbers are 
programmed by the System Manager (report problems and suggested revisions to your System Manager).
Telephone No.
2 
2. Telephone number can be up to 28 digits, including 0—9, *, #, and special dialing functions.
Code
 
Name/Company
 *
1 
Telephone No.
2 
Code
 
Name/Company
 *
1 
Telephone No.
2 
600 634 668
601 635 669
602 636 670
603 637 671
604 638 672
605 639 673
606 640 674
607 641 675
608 642 676
609 643 677
610 644 678
611 645 679
612 646 680
613 647 681
614 648 682
615 649 683
616 650 684
617 651 685
618 652 686
619 653 687
620 654 688
621 655 689
622 656 690
623 657 691
624 658 692
625 659 693
626 660 694
627 661 695
628 662 696
629 663 697
630 664 698
631 665 699
632 666
633 667