BenQ V2410b User Manual

							Welcome
LCD Monitor
User Manual
V2410B
 
						

							Copyright
Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language 
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, 
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness 
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication 
and to make changes from time to time in the contents hereof without obligation of BenQ 
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance, and long life for 
your monitor.
Power Safet y
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The 
socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you 
are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must 
be used.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be 
blocked or covered. Your monitor should never be placed near or over a radiator or heat 
source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
•Do not attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltages or other risks. If any of the above mentioned misuse or other 
accident such as dropping or mishandling occurs, contact qualified service personnel for 
servicing.
 
						

							Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started  .................................................................................................................. 4
Getting to know your monitor  ........................................................................................ 5
Front view  ........................................................................................................................................5
Back view  .........................................................................................................................................5
How to assemble your monitor hardware ...................................................................... 6
How to detach the stand base  .........................................................................................................8
Getting the most from your BenQ monitor ................................................................... 9
Downloading the LCD Monitor driver files from the Internet  ....................................................9
How to install the monitor on a new computer  ..........................................................................10
How to upgrade the monitor on an existing computer  ..............................................................11
How to install on Windows 7 system (selected models only)  ....................................................12
How to install on Windows Vista systems  ...................................................................................13
How to install on Windows XP system  ........................................................................................14
Picture optimization ...................................................................................................... 15
How to adjust your monitor .......................................................................................... 16
The control panel  ..........................................................................................................................16
Hot key mode  ................................................................................................................................17
Main menu mode  ..........................................................................................................................18
Troubleshooting ............................................................................................................. 29
Frequently asked questions (FAQ)  ...............................................................................................29
Need more help?  ............................................................................................................................30
Adjusting the screen resolution  ..................................................................................... 31
Adjusting the screen refresh rate  ................................................................................... 32
Preset display modes ...................................................................................................... 33
Recycling information ................................................................................................... 34
Regulatory Statements  ................................................................................................... 40
 
						

							4  Getting started  
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please 
contact the place of purchase for a replacement.
 
Consider keeping the box and packaging in storage for use in the future when you may need to transport 
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
BenQ LCD Monitor
Monitor Base
Power Cord
(Picture may differ from product supplied 
for your region.)
Video Cable: D-Sub 
Video Cable: DVI (optional)
 
						

							  5   Getting to know your monitor
2. Getting to know your monitor
Front view
Back view
 Above diagram may vary depending on the model.1. Power button
2. Control buttons
3. AC Power Input jack
4. Cable clip
5. DVI socket
6. D-Sub socket
7. Lock switch
1
35674 2
 
						

							6  How to assemble your monitor hardware  
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so. 
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like the monitor 
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded 
surface.
While holding the monitor firmly against the desk, pull 
the monitor stand arm upwards clear of the monitor. 
Orient and align the stand base socket with the end of the 
stand arm, then push them together. Tighten the 
thumbscrew on the bottom of the monitor base as 
illustrated. 
Gently attempt to pull them back apart to check that they 
have properly engaged.
Carefully lift the monitor, turn it over and place it upright 
on its stand on a flat even surface.
You should position the monitor and angle the screen to 
minimize unwanted reflections from other light sources.-5O~ +20O
 
						

							  7   How to assemble your monitor hardware
2. Connect the PC video cable 
Do not use both DVI-D cable and D-Sub cable on the 
same PC. The only case in which both cables can be 
used is if they are connected to two different PCs with 
appropriate video systems. 
Connect one end of the DVI-D cable to the monitor 
DVI-D socket and the other end to the DVI-D port on 
your computer. (optional)
The DVI-D format is used for direct digital connection 
between source video and digital LCD monitors or 
projectors. The digital video signals produce a superior 
quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without 
the ferrite filter) to the monitor D-Sub socket. Connect 
the other plug of the D-Sub cable (at the end with the 
ferrite filter) to the computer video D-Sub socket. 
Tighten all finger screws to prevent the plugs from 
accidently falling out during use.
The video cable included in your package and the socket 
illustrations on the right may vary depending on the LCD 
model.
Either
or
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled 
‘POWER IN’ on the rear of the monitor. Do not connect 
the other end to a power outlet just yet. 
4. Route the cables via the cable clip.
 
						

							8  How to assemble your monitor hardware  
How to detach the stand base
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet 
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button. 
Turn on the computer too, and follow the instructions in 
Section 4: 
Getting the most from your BenQ monitor 
on page 9
 to install the monitor software.
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging 
the power cable. Turn off the computer before unplugging 
the monitor signal cable.
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like a towel on the 
desk for padding, before laying the screen face down on a 
flat clean padded surface.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
 
2. Release the thumbscrew on the bottom of the 
monitor base and detach the monitor base as 
illustrated.
 
						

							  9   Getting the most from your BenQ monitor
4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install 
the custom BenQ LCD Monitor driver software as provided on the BenQ website 
(http://www.benq.com/support). See Downloading the LCD Monitor driver files from the 
Internet on page 9 for details.
The circumstances under which you connect and install your BenQ LCD Monitor will determine 
which process you need to follow to successfully install the BenQ LCD Monitor driver software. 
These circumstances relate to which version of Microsoft Windows you are using, and whether 
you are connecting the monitor and installing the software onto a new computer (without existing 
monitor driver software), or whether you are upgrading an existing installation (which already has 
existing monitor driver software) with a newer monitor. 
In either case however, the very next time you turn on your computer (after connecting the 
monitor to your computer), Windows will automatically recognize the new (or different) 
hardware, and will launch its 
Found New Hardware wizard. 
Follow the wizard instructions. Further details and step-by-step instructions for either an 
automatic (new) or upgrade (existing) installation, see:
•How to install the monitor on a new computer on page 10.
•How to upgrade the monitor on an existing computer on page 11.
If you require a User Name and Password to login to your Windows computer, you must be logged on as 
an Administrator or as a member of the Administrators group in order to install the monitor driver software. 
Furthermore, if your computer is connected to a network which has security access requirements, network 
policy settings may prevent you from installing software on your computer.
Downloading the LCD Monitor driver files from the Internet
1. Make sure your computer is connected to the Internet.
2. Visit BenQ website (http://www.benq.com/support).
3. Select the country/region you are located in to visit the specific support website.
4. Select LCD Monitor in 
Downloads.
5. Select your LCD Monitor model.
6. In the 
Drivers category, download the correct driver files to your computer.
7. On your computer, have your driver files extracted into an empty folder. Remember the file 
location the files are extracted to.
The website layout and content may vary by region/country.
 
						

							10  Getting the most from your BenQ monitor  
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver 
software on a new computer which has never had a monitor driver installed before. This 
instruction is only suitable for a computer which has never been used before, and for which the 
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor 
connected to it (and has monitor driver software installed), you should not be following these instructions. 
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 6. 
When Windows starts, it will automatically detect the new monitor and launch the Found New 
Hardware Wizard. Follow the prompts until it displays the option to install hardware device drivers.
2. Check Search for the best driver in these locations option, and check the option for the 
correct location of the driver files.
3. Locate the driver files and click 
Next.
4. Click 
Finish.
5. Restart the computer.