Blackberry Bold 5 User Manual

							Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.
• To search for a contact in a list of contacts, type the contact name or initials separated by a space.
• To search for text in a message, press  S.
• To search for text in a file or an attachment, press  F.
• To search for text on a web page, press  F.
• To search for text in a presentation, you must view the presentation in text view or in text and slide view. Press  F.
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							Synchronization
About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between
your BlackBerry® device and the email application on your computer over the wireless network.
The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your
computer over the wireless network. When you file or delete email messages on your device, these email messages should be filed or deleted
in your email application. Likewise, any changes that you make to email messages in the email application on your computer should be reflected
on your device.
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off, you can use the
synchronization tool of the BlackBerry® Desktop Manager  to synchronize your organizer data and email messages. For more information, see
the   BlackBerry Desktop Software Online Help .
Reconcile email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Reconciliation .
5. If necessary, change the  Message Services field.
6. Set the  Wireless Reconcile  field to On.
7. Press the  Menu key.
8. Click  Save.
To stop reconciling email messages over the wireless network, set the  Wireless Reconcile field to Off.
Delete email messages over the wireless network Set the Delete On option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Reconciliation .
5. If necessary, change the  Message Services field.
6. Set the  Delete On field.
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							7. Press the Menu key.
8. Click  Save.
It takes a short period of time for messages to be deleted over the wireless network.
To delete messages on your device only, set the  Delete On field to Handheld .
Related topics
Delete multiple messages, 58
Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
• You must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see
the   BlackBerry Desktop Software Online Help .
Synchronize organizer data over the wireless network 1. In the contact list, a calendar, the task list, or the memo list, press the  Menu key.
2. Click  Options.
3. To synchronize calendar entries, click a calendar.
4. Change the  Wireless Synchronization  field to Yes.
5. Press the  Menu key.
6. Click  Save.
To stop synchronizing organizer data over the wireless network, change the  Wireless Synchronization field to No.
About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry® device and in the
email application on your computer.
If you reconcile your email messages using wireless email reconciliation, on your device, you can set whether the email messages on your device
or the email messages on your computer take precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the
organizer data on your device when a data synchronization conflict occurs.User GuideSynchronization211 
						

							Manage email reconciliation conflictsSet the On Conflicts option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Reconciliation .
5. If necessary, change the  Message Services field.
6. Set the  On Conflicts  field.
7. Press the  Menu key.
8. Click  Save.
Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,
changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager.
For more information about managing conflicts that occur during organizer data synchronization, see the   BlackBerry Desktop Software Online
Help .
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software  on your computer, you can back up and restore most of your  BlackBerry® device data,
including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop
Manager. For more information, see the   BlackBerry Desktop Software Online Help .
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer
data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation
password. For more information, contact your administrator.
Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
• Your BlackBerry device must be connected to the wireless network.
• Your administrator must provide you with an enterprise activation password.
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							Delete device data, third-party applications, or media card filesBefore you delete your  BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer.
CAUTION:   If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the
process after you start it. If you reset your device, the process restarts after the device restarts.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Security Wipe .
4. Press the  Menu key.
5. Perform any of the following actions: • To delete data from the messages application, contacts application, and other applications, select the  Emails, Contacts, Etc check
box.
• To delete all third-party applications that you have added, select the  User Installed Applications check box.
• To delete all files from your media card, select the  Media Card check box.
6. Type  blackberry .
7. Click  Wipe.
If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages from
this account from being sent to your device, contact your wireless service provider to disassociate the account from your device.
Empty the deleted items folder on your computer from your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact
your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Reconciliation .
5. If necessary, change the  Message Services field.
6. Press the  Menu key.
7. Click  Purge Deleted Items .
Synchronization troubleshooting
Email messages are not reconciling over the wireless network Try performing the following actions:
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							• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Reconcile email messages manually. On the Home screen, click the  Messages icon. Press the  Menu key. Click  Reconcile Now .
Related topics
Reconcile email messages over the wireless network, 210
I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook®  email account, you must use the synchronization tool of the BlackBerry®
Desktop Manager to reconcile email messages in personal folders. For more information, see the   BlackBerry Desktop Software Online Help.
Email messages are not being deleted over the wireless network Try performing the following actions: • If you delete multiple email messages using the Delete Prior menu item, the email messages are not deleted during wireless emailreconciliation. To delete multiple email messages on your BlackBerry® device, highlight the email messages and press the  Backspace/
Delete  key.
• In the email reconciliation options, verify that the  Delete On field is set to  Mailbox & Handheld .
Related topics
Delete email messages over the wireless network, 210
Organizer data is not synchronizing over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
• Verify that wireless data synchronization is turned on in the contact list, calendar, task list, and memo list.
• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize
calendar data. For more information, see the   BlackBerry Desktop Software Online Help.
Related topics
Synchronize organizer data over the wireless network, 211User GuideSynchronization214 
						

							Custom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you
cannot add a contact's birthday to a custom contact list field on your  BlackBerry® device and synchronize it with the email application on your
computer, because the birthday field is a date field in the email application on your computer.
Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not
support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For
more information, see the documentation for the operating system on your computer.
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							Bluetooth technology
Bluetooth technology basics
About Bluetooth technology Bluetooth®  technology is designed to enable you to establish a wireless connection between your  BlackBerry® device and a Bluetooth enabled
device, such as a handsfree car kit or wireless stereo headset.
Before you can connect your BlackBerry device to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and
then pair the devices. Pairing establishes a relationship between the devices and usually needs to be done only once.
After you have paired the devices, you can then connect the devices when the Bluetooth enabled device is within range of your BlackBerry
device (a typical range is approximately 10 meters). For best results, keep your BlackBerry device within direct line of sight of the Bluetooth
enabled device. For example, if your BlackBerry device is on the right side of your body, wear a Bluetooth enabled headset in your right ear.
When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device, Bluetooth status
indicators appear at the top of the Home screen. For more information about Bluetooth indicators, see the printed documentation that came
with your BlackBerry device.
Turn on Bluetooth technology 1. On the Home screen, click the  Manage Connections icon.
2. Select the  Bluetooth check box.
To turn off Bluetooth® technology, clear the  Bluetooth check box.
Pair with a Bluetooth enabled device You must pair your BlackBerry® device with a Bluetooth® enabled device before you can connect to it. For more information about preparing
the Bluetooth enabled device for pairing, see the documentation that came with the Bluetooth enabled device.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Set Up Bluetooth .
3. Click  Search.
4. Click a Bluetooth enabled device.
5. If necessary, perform one of the following actions: •If the Bluetooth enabled device does not have a keyboard (for example, a headset), on your BlackBerry device, type the pairing passkey
that is provided in the documentation that came with the Bluetooth enabled device. The passkey is most often a numeric or alpha-
numeric code.
• If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your own choosing on both devices.
Related topics
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							Turn on Bluetooth technology, 216
Connect to a paired Bluetooth enabled device To perform this task,  Bluetooth® technology must be turned on and your  BlackBerry® device must be paired with the Bluetooth enabled device.
Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the devices are
within range.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Bluetooth Options .
3. Highlight a Bluetooth enabled device.
4. Press the  Menu key.
5. Click  Connect.
To disconnect from a paired Bluetooth enabled device, highlight the device. Press the  Menu key. Click  Disconnect .
Related topics
Turn on Bluetooth technology, 216
Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology.
1. During a call, press the  Menu key.
2. Click  Activate  .
Related topics
Turn on Bluetooth technology, 216
Share contacts with a paired Bluetooth enabled car kit 1. On the Home screen, click the  Manage Connections icon.
2. Click  Bluetooth Options .
3. Highlight a Bluetooth® enabled car kit.
4. Press the  Menu key.
5. Click  Connect.
6. Press the  Menu key.
7. Click  Transfer Contacts .
Receive a media file using Bluetooth technology To perform this task, Bluetooth®  technology must be turned on and your  BlackBerry® device must be paired with a Bluetooth enabled device.
1. On the Home screen, click the  Media icon.
2. Click a media type.
3. Press the  Menu key.User GuideBluetooth technology217 
						

							4. Click Receive Using Bluetooth .
5. Send a media file from the paired Bluetooth enabled device.
6. If necessary, click  Yes.
7. Click  Save.
Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology.
You can only send media files that you added.
1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Highlight a media file.
5. Press the  Menu key.
6. Perform one of the following actions: • To send a picture file, click  Send or Share. Click a message type.
• To send an audio or video file, click the send option for a message type.
Rename a paired Bluetooth enabled device 1. On the Home screen, click the  Manage Connections icon.
2. Click  Bluetooth Options .
3. Highlight a paired Bluetooth® enabled device.
4. Press the  Menu key.
5. Click  Device Properties .
6. In the  Device Name  field, change the name for the Bluetooth enabled device.
7. Press the  Menu key.
8. Click  Save.
Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled device.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Bluetooth Options .
3. Highlight a Bluetooth enabled device.
4. Press the  Menu key.
5. Click  Delete Device .User GuideBluetooth technology218