Blackberry Passport Smartphone 10 3 2 User Guide

							BlackBerry Balance and the work space password
If you associate your device with your organization
						

							Keyboard shortcut: Lock your screen
ActionShortcutLock the screen of your BlackBerry device from the home
screen, the BlackBerry Hub, or the Phone appPress and hold  K
Lock your screen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing.
Locking the screen doesn
						

							To unlock your device, press the Power/Lock key. Swipe up from the bottom of the screen. When prompted, enter your
device password.
Lock your device with your work space password If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be
able to use the same password for your work space password and your device password, depending on the rules set by
your administrator.
1. On the home screen, swipe down from the top of the screen.2.Tap   Settings  > Security and Privacy  > Device Password  > BlackBerry Balance .
3. If prompted, type your work space password.
4. Turn on the  Use as my device password  switch.
5. Type your device password. Tap  OK.
6. Type your work space password. Tap  OK.
Unlock your device with a network unlock code
To obtain the unlock codes for your BlackBerry device, contact your service provider.
Your device might be network locked which allows your device to make a mobile network connection with only your current
service provider. If you plan to travel internationally and you want to use a SIM card from another service provider, you might need to enter an unlock code.
Tip:  To see the current service provider associated with your device, on the home screen, swipe down from the top of the
screen. Tap 
  Settings  > About . In the  Category  drop-down list, tap  SIM Card.
1. On the home screen, swipe down from the top of the screen.
2.Tap  Settings  > Security and Privacy  > SIM Card .
3. In the  Phone Network Lock  section, tap a locked item.
4. When prompted, enter the unlock code.
CAUTION:  For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of
allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your
service provider.
Change or remove your device password
CAUTION:  If you can
						

							1. On the home screen, swipe down from the top of the screen.2.Tap  Settings  > Security and Privacy  > Device Password  > Change Device Password .
To stop using a password, turn o
						

							Change your SIM card PIN
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Security and Privacy  > SIM Card .

						

							Import a certificate from a smart card
You can import a 
certificate from a microSD smart card inserted in your BlackBerry device, or in an external smart card
reader that is connected to your device using a USB cable, or that is paired with your device using Bluetooth technology.
1. On the home screen, swipe down from the top of the screen.
2.Tap   Settings  > Security and Privacy  > Smart Card  > Import Certi
						

							If your device is not connected to the wireless network, or if the data services are turned o
						

							Set up BlackBerry Protect on your deviceYour BlackBerry ID username must be a valid email address.To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network.
1. On the home screen, swipe down from the top of the screen.
2.Tap   Settings  > BlackBerry Protect .
3. Turn on the BlackBerry Protect  switch.
4. If prompted, sign in with your BlackBerry ID.
5. If prompted, 
confirm that your BlackBerry ID username is a valid email address.
6. To be able to view the current location of your device on a map, tap  Location Services. Turn on the Location Services
switch.
To use the BlackBerry Protect features, go to  http://protect.blackberry.com and sign in with your BlackBerry ID.
To turn 
o
						

							Wipe your deviceBefore you wipe your BlackBerry device, consider backing up your data on a computer. You can use BlackBerry Link toback up your device data. To download the latest version of BlackBerry Link to your computer, visit  www.blackberry.com/
BlackBerryLink .
1. On the home screen, swipe down from the top of the screen.
2.Tap   Settings  > Security and Privacy  > Security Wipe .
3. Do one of the following:

						

							For some apps, when you install the app, you are prompted to accept or decline all of the requested permissions. If you
decline, the prompt will appear again the 
first time you open the app. You can