Brother 5750e Intellifax Fax Machine Owners Manual

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Table of Contents
1Introduction ..................................................................................... 1-1
Using This Manual ..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration (For USA Only)... 1-2
To Complete Your FAX-4750e or FAX-5750e 
Registration On-Line (For USA Only) ........................... 1-2
 Control Panel Overview ............................................................ 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake ................................................... 1-6
ECM (Error Correction Mode) ............................................ 1-6
2Assembly and Connections............................................................. 2-1
Packing List ................................................................................ 2-1
Choosing a Location................................................................... 2-2
Assembly .................................................................................... 2-3
Installing the Drum Unit Assembly 
(with Toner Cartridge) .................................................... 2-3
Attaching the Trays ............................................................. 2-4
Connecting Paper Cassette #2 (Option for FAX-4750e)..... 2-4
Manual Feed Slot................................................................. 2-5
Paper ........................................................................................... 2-6
Acceptable Paper  ................................................................ 2-6
Paper Capacity of Paper Cassette ........................................ 2-6
Paper Specification for the Cassette .................................... 2-6
Manual Feed Slot ............................................................ 2-7
Loading Paper in Paper Cassette ......................................... 2-7
Connections ................................................................................ 2-9
Connecting the Machine ...................................................... 2-9
Connecting an External Telephone ................................... 2-10
Connecting an External TAD 
(Telephone Answering Device) .................................... 2-10
Sequence ....................................................................... 2-10
Connections................................................................... 2-10 
						

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Recording Outgoing Message (OGM) on External TAD.. 2-11
Special Line Considerations .............................................. 2-12
Roll Over Phone Lines .................................................. 2-12
Two-Line Phone System ............................................... 2-12
Converting Telephone Wall Outlets ............................. 2-12
Installing Machine, External Two-Line TAD, and 
Two-Line Telephone ................................................ 2-13
Multi-Line Connections (PBX) ......................................... 2-14
If you are installing the machine to work with a PBX: ... 2-14
Custom Features on Your Phone Line............................... 2-14
3On-Screen Programming................................................................ 3-1
User-Friendly Programming....................................................... 3-1
Menu Mode ......................................................................... 3-1
Menu Selection Table .......................................................... 3-3
4Initial Setup...................................................................................... 4-1
Getting Started............................................................................ 4-1
Setting Paper Size ................................................................ 4-1
Turning on Cassette #2 (Option for FAX-4750e) ............... 4-1
Setting Cassette Usage ........................................................ 4-2
Setting Date and Time ......................................................... 4-2
Setting Station ID ................................................................ 4-3
Entering Text................................................................... 4-4
Inserting Spaces .............................................................. 4-4
Making Corrections......................................................... 4-4
Repeating Letters ............................................................ 4-4
Special Characters and Symbols  .................................... 4-4
Setting the Ring Volume ..................................................... 4-5
Setting the Beeper Volume .................................................. 4-5
Setting the Speaker Volume ................................................ 4-5
Setting the Handset Volume ................................................ 4-6
Choosing the Handset Volume (For Volume Amplify) ...... 4-6
Setting Volume Amplify (For the Hearing-Impaired)......... 4-7
Memory Storage .................................................................. 4-7
Turning On Automatic Daylight Savings Time .................. 4-7
Toner Save ........................................................................... 4-8
Sleep Mode .......................................................................... 4-8
Setting Tone/Pulse Dialing Mode ....................................... 4-8 
						

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5Setup Receive ................................................................................... 5-1
Basic Receiving Operations ....................................................... 5-1
Select Your Receive Mode .................................................. 5-1
Setting Ring Delay .............................................................. 5-2
Setting F/T Ring Time (For FAX/TEL Mode Only) ........... 5-2
Easy Receive ....................................................................... 5-3
Printing a Reduced Incoming Document ............................ 5-3
Setting the Print Density...................................................... 5-4
Advanced Receiving Operations ................................................ 5-5
Operation from Extension Telephone or External 
Telephone ................................................................... 5-5
For FAX/TEL Mode Only .............................................. 5-5
Changing Remote Codes................................................. 5-5
Printing a Fax in Memory.................................................... 5-6
Memory Security ................................................................. 5-6
Setting Up the Password ................................................. 5-6
Turning Memory Security ON ............................................ 5-6
Turning Memory Security OFF ........................................... 5-7
Polling.................................................................................. 5-7
Setting Up Polling Receive ............................................. 5-7
Setting Up Sequential Polling Receive ........................... 5-8
Canceling a Scheduled Job .................................................. 5-8
6Setup Send ....................................................................................... 6-1
Before You Begin....................................................................... 6-1
Using the ADF (Automatic Document Feeder)................... 6-1
Sending Faxes with Multiple Settings ................................. 6-2
Manual Transmission .......................................................... 6-2
Automatic Transmission...................................................... 6-2
Manual and Automatic Fax Redial ...................................... 6-2
Dual Access ......................................................................... 6-3
Real Time Transmission ...................................................... 6-3
Checking the Jobs Status ..................................................... 6-4
Canceling a Job While Scanning the Original..................... 6-4
Canceling Jobs in Memory .................................................. 6-4
Basic Sending Operations .......................................................... 6-5
Contrast................................................................................ 6-5
Fax Resolution ..................................................................... 6-5
Composing Electronic Cover Page...................................... 6-6
Composing Your Own Comments .................................. 6-7
Cover Page for the Next Fax Only.................................. 6-7 
						

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Always Send Cover Page ................................................ 6-8
Using a Printed Cover Page ............................................ 6-8
Advanced Sending Operations ................................................... 6-9
Overseas Mode .................................................................... 6-9
Delayed Timer ..................................................................... 6-9
Delayed Fax ....................................................................... 6-10
Delayed Batch Transmission ........................................ 6-10
Setting Up Polling Transmit .............................................. 6-11
7Auto Dial Numbers and Dialing Options ...................................... 7-1
Storing Numbers for Easy Dialing ............................................. 7-1
Storing One Touch Dial Numbers ....................................... 7-1
Storing Speed Dial Numbers ............................................... 7-2
Changing One Touch and Speed Dial Numbers.................. 7-2
Setting Up Groups for Broadcasting ................................... 7-3
Dialing Options .......................................................................... 7-4
Manual Dialing .................................................................... 7-4
Search .................................................................................. 7-4
Speed Dialing ...................................................................... 7-5
One Touch Dialing  ............................................................. 7-5
Broadcasting ........................................................................ 7-6
Access Codes and Credit Card Numbers............................. 7-7
Pause .................................................................................... 7-7
Hold ..................................................................................... 7-7
Redial ................................................................................... 7-7
Tone/Pulse (For Canada Only) ............................................ 7-7
8Telephone Services .......................................................................... 8-1
Custom Features ......................................................................... 8-1
Distinctive Ring ................................................................... 8-1
What Does Your Telephone Company’s 
“Distinctive Ring” Do?............................................... 8-1
What Does Brother’s “Distinctive Ring” Do? ................ 8-1
Do You Have Voice Mail?.............................................. 8-2
Before You Choose the Ring Pattern to Register ........... 8-2
Very Important .................................................................... 8-3
Registering the Distinctive Ring Pattern......................... 8-3
Caller ID .............................................................................. 8-3
Viewing Caller ID List.................................................... 8-4
Clearing a Caller ID Stored in Memory .......................... 8-4
Printing Caller ID List..................................................... 8-4 
						

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9Remote Fax Options........................................................................ 9-1
Fax Forwarding/Paging .............................................................. 9-1
Programming a Fax Forwarding Number............................ 9-1
Programming Your Pager Number...................................... 9-2
Setting Fax Storage .................................................................... 9-3
Backup Print ........................................................................ 9-3
Changing Remote Retrieval Access Code ................................. 9-3
Remote Retrieval ........................................................................ 9-4
Using Remote Retrieval Access Code................................. 9-4
Remote Commands ............................................................. 9-5
Retrieving Fax Messages..................................................... 9-6
Changing Fax Forwarding Number ..................................... 9-6
10Printing Reports ............................................................................ 10-1
Machine Settings and Activity ................................................. 10-1
Customizing the Transmission Verification Report .......... 10-1
Setting the Fax Activity Report Interval ........................... 10-1
Using the Reports Key....................................................... 10-2
11Making Copies ............................................................................... 11-1
Using Your Machine as a Copier ............................................. 11-1
Making a Single Copy ....................................................... 11-1
Making Multiple Copies .................................................... 11-1
Out of Memory Message ................................................... 11-2
Temporary Copy Settings......................................................... 11-2
Copying Using Multiple Settings ...................................... 11-2
Using the Enlarge/Reduce Key ......................................... 11-3
Copy Contrast .................................................................... 11-4
Using the Options Key ...................................................... 11-4
Number of Copies ......................................................... 11-4
Sorting Multiple Copies ................................................ 11-5
Special Layout Options ................................................. 11-5
Paper Type ......................................................................... 11-6
Changing Default Copy Settings .............................................. 11-7
Copy Mode (Type of Original).......................................... 11-7
Copy Contrast .................................................................... 11-8
Paper Type ......................................................................... 11-8
12Printer Driver Settings (For Windows® Only) ........................... 12-1
Using the Brother FAX-4750e and FAX-5750e Printer Driver.... 12-1 
						

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Features in the Printer Driver ............................................ 12-1
Basic Tab .................................................................................. 12-2
Paper Size .......................................................................... 12-3
Multiple Page..................................................................... 12-3
Border Line ........................................................................ 12-3
Orientation ......................................................................... 12-3
Copies ................................................................................ 12-3
Collate................................................................................ 12-4
Media Type ........................................................................ 12-4
Advanced Tab........................................................................... 12-5
Print Quality ...................................................................... 12-5
Resolution ..................................................................... 12-5
Toner Save .................................................................... 12-5
Print Setting (For Windows
® 95/98/98SE/Me Only) .... 12-6
Duplex Printing ................................................................. 12-6
Manual Duplex.............................................................. 12-6
Binding Offset ............................................................... 12-6
Watermark ......................................................................... 12-7
Print Watermark ............................................................ 12-7
In Background ............................................................... 12-7
Watermark Text ............................................................ 12-8
Watermark Bitmap ........................................................ 12-8
Position ......................................................................... 12-8
Page Setting ....................................................................... 12-9
Device Options ................................................................ 12-10
Quick Print Setup ............................................................ 12-11
Administrator (For Windows
® 95/98/98SE/Me Only) .... 12-11
Print Date & Time ........................................................... 12-12
Accessories Tab...................................................................... 12-13
Paper Source Setting........................................................ 12-13
Default Source ................................................................. 12-13
Available Options ............................................................ 12-13
Support ................................................................................... 12-14
Brother Solutions Center ................................................. 12-14
Web Update ..................................................................... 12-14
Check Setting................................................................... 12-14
Features in the Printer Driver (For Windows
® 2000) ............. 12-15
General Tab ..................................................................... 12-15
Printing Preferences .................................................... 12-15
Layout Tab....................................................................... 12-16
*1 Orientation ............................................................. 12-16 
						

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*2 Pages Per Sheet ...................................................... 12-17
Paper/Quality Tab............................................................ 12-17
*1 Paper Source .......................................................... 12-17
*2 Media ..................................................................... 12-18
Advanced Options....................................................... 12-18
*1 Paper /Output ......................................................... 12-18
*2 Graphic................................................................... 12-19
*3 Document Options ................................................. 12-19
Device Settings Tab......................................................... 12-20
Installable Options ...................................................... 12-20
13For DOS Users (For FAX-5750e Only) ....................................... 13-1
How to Use the Brother machine with Your DOS 
Application Software .................................................... 13-1
What Does the Remote Printer Console Do? .................... 13-1
Remote Printer Console Main Program ........................ 13-1
Installing the Remote Printer Console............................... 13-2
Using the Remote Printer Console Main Program ............ 13-2
14Using the Windows®-Based Brother MFL-Pro Control Center
(Not Available for FAX-4750e) .................................................... 14-1
Brother Control Center ............................................................. 14-1
AutoLoad the Brother Control Center ............................... 14-2
How to Turn Off AutoLoad............................................... 14-2
Brother Control Center Features .............................................. 14-3
Auto Configuration............................................................ 14-3
Scanning Operations.......................................................... 14-3
Copy Operations ................................................................ 14-4
PC Fax Operation .............................................................. 14-4
Scanner Settings for Scan, Copy and PC Fax Buttons ...... 14-4
Global Settings .................................................................. 14-4
Setting Up the Scanner Configurations ............................. 14-5
To Access the Scanner Configuration Screen: .................. 14-5
Perform an Operation from the Control Center Screen ..... 14-5
Scan to File ............................................................................... 14-6
Scanner Settings ................................................................ 14-6
Destination Folder ............................................................. 14-7
Scan to E-mail .......................................................................... 14-7
Scanner Settings ................................................................ 14-8
E-mail Application ............................................................ 14-8
File Attachments................................................................ 14-8 
						

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Conversion Options ........................................................... 14-9
Format ........................................................................... 14-9
Show QuickSend Menu ................................................ 14-9
QuickSend List.............................................................. 14-9
Scan to Word Processor ......................................................... 14-10
Scanner Settings .............................................................. 14-10
Word Processor ............................................................... 14-11
User-Defined Button .............................................................. 14-12
Scanner Settings .............................................................. 14-12
Target Application ........................................................... 14-12
Copy ....................................................................................... 14-13
Scanner Settings .............................................................. 14-13
Copy Settings................................................................... 14-13
Send a Fax .............................................................................. 14-14
Scanner Settings .............................................................. 14-14
Fax Settings ..................................................................... 14-14
15How to Scan Using Windows®...................................................... 15-1
For FAX-4750e: How to Access the Scanner .......................... 15-1
PreScanning an Image ....................................................... 15-1
Scanning a Document into Your PC ................................. 15-2
Settings in the Scanner Window........................................ 15-3
Image............................................................................. 15-3
Contrast ......................................................................... 15-3
Custom .......................................................................... 15-4
For FAX-5750e: Scanning and Using ScanSoft
™ PaperPort® 
and TextBridge
® OCR ........................................................... 15-5
Viewing Items in PaperPort
®............................................. 15-6
Organizing Your Items in Folders ..................................... 15-6
Quick Links to Other Applications.................................... 15-7
ScanSoft
™ TextBridge® OCR Lets You Convert Image 
Text to Text You Can Edit ............................................ 15-7
How to Access the Scanner ............................................... 15-8
PreScanning an Image ....................................................... 15-8
Scanning a Document into Your PC ................................. 15-9
Settings in the Scanner Window...................................... 15-10
Image........................................................................... 15-10
Contrast ....................................................................... 15-10
Custom ........................................................................ 15-11
You Can Import Items from Other Applications ............. 15-11
You Can Export Items in Other Formats ......................... 15-12 
						

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Exporting an Image File.............................................. 15-12
16Setting Up and Using PC-FAX (For Windows® Only) .............. 16-1
Introduction .............................................................................. 16-1
Brother Resource Manager ................................................ 16-1
FAX Remote Setup .................................................................. 16-2
PC-FAX Sending (For Windows
® Only) ................................. 16-3
Setting Up User Information ............................................. 16-3
Setting Up Sending ............................................................ 16-4
Outside line access ............................................................ 16-4
Include header ................................................................... 16-4
Address Book file .............................................................. 16-4
Internet PC-FAX ............................................................... 16-4
User interface..................................................................... 16-5
Simple Style .................................................................. 16-5
Facsimile Style .............................................................. 16-5
Setting Up Speed Dial .............................................................. 16-6
The Address Book ............................................................. 16-7
Setting Up a Member in the Address Book ....................... 16-8
Setting Up a Group for Broadcasting ................................ 16-9
Editing Member Information............................................. 16-9
Deleting a Member or Group .......................................... 16-10
Exporting the Address Book ........................................... 16-10
Importing to the Address Book ....................................... 16-11
Setting Up Cover Page .................................................... 16-12
To ................................................................................ 16-13
From ............................................................................ 16-13
Comment ..................................................................... 16-13
Select Cover Page Form.............................................. 16-13
Import BMP file .......................................................... 16-13
Count Cover Page ....................................................... 16-13
Sending a File as a PC-FAX Using the Simple Style...... 16-14
Sending a File as a PC-FAX Using the Facsimile Style . 16-15
17How to Print, Fax and Scan Using Apple® Macintosh®............. 17-1
For FAX-4750e: Set up Your USB Equipped Apple
® 
Macintosh
® with Mac OS 8.5-9.2 ......................................... 17-1
How to Print Using Brother Printer Driver .............................. 17-1
How to Send a Fax from a Macintosh
® ................................... 17-3
Setting Up Your Address Book ......................................... 17-5
Adding a New Member................................................. 17-5 
						

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Adding a New Group .................................................... 17-6
How to Scan Using the Brother TWAIN Scanner Driver ........ 17-7
For FAX-4750e Users ................................................... 17-7
For FAX-5750e Users ................................................... 17-7
How to Access the Scanner ............................................... 17-8
For FAX-4750e Users ................................................... 17-8
For FAX-5750e Users ................................................... 17-8
PreScanning an Image ....................................................... 17-8
Scanning a Document into Your Macintosh ..................... 17-9
Settings in the Scanner Window...................................... 17-10
Image........................................................................... 17-10
Scanning Area ............................................................. 17-10
Business Card Size ...................................................... 17-11
Miscellaneous.............................................................. 17-11
Contrast ....................................................................... 17-11
18Optional Accessories ..................................................................... 18-1
Memory Board (For FAX-4750e and FAX-5750e Only) ........ 18-1
Installing the Optional Memory Board.............................. 18-1
Paper Cassette #2 (Option for FAX-4750e) ............................. 18-4
Network (LAN) Board (Option for FAX-4750e) ..................... 18-4
19Troubleshooting and Routine Maintenance ............................... 19-1
Troubleshooting........................................................................ 19-1
Error Messages .................................................................. 19-1
Document Jam ................................................................... 19-4
Paper Jam........................................................................... 19-4
Paper is Jammed in the Paper Cassette ......................... 19-5
Paper is Jammed near the Drum Unit ........................... 19-5
Paper is Jammed in the Fuser Unit................................ 19-5
If You Are Having Difficulty with Your Machine ............ 19-6
Packing and Shipping the Machine ........................................ 19-15
Routine Maintenance.............................................................. 19-18
Cleaning the Document Scanner ..................................... 19-18
Cleaning the Printer ......................................................... 19-18
Cleaning the Drum Unit .................................................. 19-19
Replacing the Toner Cartridge ........................................ 19-20
Toner Empty Indicator ................................................ 19-20
Replacing the Drum Unit................................................. 19-23
Checking the Drum Life .................................................. 19-24