Brother DCP 197C User Manual

							
General Information3
1
Accessing the 
Software User’s Guide 
and Network User’s 
Guide
1
Note
Network User’s Guide  is only available 
for DCP-365CN, DCP-373CW, 
DCP-375CW and DCP-377CW.
 
This User’s Guide does not contain all the 
information about the machine such as how 
to use the advanced features of the Printer, 
Scanner and Network. When you are ready to 
learn detailed information about these 
operations, read  Software User’s Guide  and 
Network User’s Guide  that are on the 
CD-ROM.
Viewing Documentation1
Viewing Documentation 
(Windows®)1
To view the documentation, from the  Start 
menu, point to  Brother, DCP-XXXX  (where 
XXXX is your model number) from the 
programs group, and then choose  User’s 
Guides in HTML format .
If you have not installed the software, you can 
find the documentation by following the 
instructions below:
aTurn on your PC. Insert the Brother 
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear 
automatically, go to  My Computer 
(Computer) , double-click the CD-ROM 
icon, and then double-click  start.exe.
 
bIf the model name screen appears, click 
your model name.
cIf the language screen appears, click 
your language. The CD-ROM top menu 
will appear.
 
dClick Documentation .
eClick the documentation you want to 
read.
„ HTML documents : 
Software User’s Guide  and 
Network User’s Guide  in HTML 
format.
This format is recommended for 
viewing on your computer.
„ PDF documents : 
User’s Guide  for stand-alone 
operations,  Software User’s Guide  
and  Network User’s Guide  in PDF 
format.
This format is recommended for 
printing the manuals. Click to go to 
the Brother Solutions Center, where 
you can view or download the PDF 
documents. (Internet access and 
PDF Reader software are required.)
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Chapter 1
4
How to find Scanning instructions1
There are several ways you can scan 
documents. You can find the instructions as 
follows:
Software User’s Guide „ Scanning 
(Windows
® 2000 Professional/
Windows
® XP and Windows Vista®)
„ ControlCenter3 
(Windows
® 2000 Professional/
Windows
® XP and Windows Vista®)
„ Network Scanning  
(Windows
® 2000 Professional/
Windows
® XP and Windows Vista®)
ScanSoft™ PaperPort™ 11SE with OCR 
How-to-Guide  
(Not available in Hong Kong and Taiwan)
„ The complete ScanSoft™ PaperPort™ 
11SE with OCR How-to-Guides can be 
viewed from the Help Selection in the 
ScanSoft™ PaperPort™ 11SE 
application.
Presto! PageManager User’s Guide 
(Hong Kong and Taiwan users only) „ Instructions for scanning directly from 
Presto! PageManager. The complete 
Presto! PageManager User’s Guide can 
be viewed from the Help selection in the 
Presto! PageManager application.
How to find Network setup 
instructions (DCP-373CW, 
DCP-375CW and DCP-377CW only)
1
Your machine can be connected to a wireless 
or wired network. You can find basic setup 
instructions in the Quick Setup Guide. If your 
wireless access point supports 
SecureEasySetup™, Wi-Fi Protected Setup 
or AOSS™, follow the steps in the Quick 
Setup Guide. For more information about 
network setup please see the Network Users 
Guide.
Viewing Documentation 
(Macintosh)
1
aTurn on your Macintosh. Insert the 
Brother CD-ROM into your CD-ROM 
drive. The following window will appear.
 
bDouble-click the  Documentation icon.
cDouble-click your language folder.
dDouble-click top.html to view Software 
User’s Guide  and Network User’s 
Guide  in HTML format.
 
eClick the documentation you want to 
read.
„ Software User’s Guide
„ Network User’s Guide
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General Information5
1
How to find Scanning instructions1
There are several ways you can scan 
documents. You can find the instructions as 
follows:
Software User’s Guide„ Scanning  
(Mac OS X 10.3.9 - 10.5.x)
„ ControlCenter2  
(Mac OS X 10.3.9 - 10.5.x)
„ Network Scanning  
(Mac OS X 10.3.9 - 10.5.x)
Presto! PageManager User’s Guide „ Instructions for scanning directly from 
Presto! PageManager. The complete 
Presto! PageManager User’s Guide can 
be viewed from the Help selection in the 
Presto! PageManager application.
How to find Network setup 
instructions (DCP-373CW, 
DCP-375CW and DCP-377CW only)
1
Your machine can be connected to a wireless 
or wired network. You can find basic setup 
instructions in the Quick Setup Guide. If your 
wireless access point supports 
SecureEasySetup™, Wi-Fi Protected Setup 
or AOSS™, follow the steps in the Quick 
Setup Guide. For more information about 
network setup please see the Network Users 
Guide.
Accessing Brother 
Support (Windows
®)1
You can find all the contacts you will need, 
such as Web support (Brother Solutions 
Center) and on the Brother CD-ROM.
„ Click  Brother Support  on the top menu. 
The following screen will appear:
 
„ To access our website 
(http://www.brother.com
), click  Brother 
Home Page .
„ For the latest news and product support 
information (http://solutions.brother.com
), 
click  Brother Solutions Center .
„ To visit our website for original Brother 
supplies 
(http://www.brother.com/original/
), click 
Supplies Information .
„ To access the Brother CreativeCenter 
(http://www.brother.com/creativecenter/
) 
for FREE photo projects and printable 
downloads, click  Brother 
CreativeCenter .
„ To return to the top menu, click  Back or if 
you have finished, click  Exit.
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Chapter 1
6
Control panel overview1
The  DCP-193C , DCP-195C , DCP-197C , DCP-365CN , DCP-373CW , DCP-375CW  and 
DCP-377CW  have the same control panel keys.
 
1 Copy keys:
Lets you temporarily change the copy settings 
when in copy mode.„ Copy Options
You can quickly and easily select 
temporary settings for copying.
„ Enlarge/Reduce
Lets you enlarge or reduce copies 
depending on the ratio you select.
„ Copy Quality
Use this key to temporarily change the 
quality of your copies.
„ Number of Copies
Use this key to make multiple copies.
2 Menu keys: „Menu
Lets you access the main menu.
„ +a or - b
Press to scroll through the menus and 
options.
„ OK
Lets you select a setting.
3  Stop/Exit
Stops an operation or exits from a menu. 4 Start keys:
„  Mono Start
Lets you start making copies in 
monochrome. Also lets you start a 
scanning operation (in colour or mono, 
depending on the scanning setting in the 
ControlCenter software).
„  Colour Start  
Lets you start making copies in full colour. 
Also lets you start a scanning operation (in 
colour or mono, depending on the scanning 
setting in the ControlCenter software).
5On/Off You can turn the machine on and off.
If you turn the machine off, it will still 
periodically clean the print head to maintain 
print quality. To maintain print quality, prolong 
print head life, and provide the best ink 
cartridge economy, you should keep your 
machine connected to the power at all times.
6 Ink Management Lets you clean the print head, print a test page 
to check the print quality, and check the 
available ink volume.
10 9 8 7 6 5
4
3
2
1
100% Normal   01
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General Information7
1
7 Scan
Lets you access Scan mode.
8  Photo Capture
Lets you access the PhotoCapture Center™ 
mode.
9 LCD (liquid crystal display) Displays messages on the LCD to help you set 
up and use your machine.
10  Warning LED  Blinks in orange when the LCD displays an 
error or an important status message.
Note
Most of the illustrations in this User’s Guide 
show the DCP-375CW.
 
Warning LED indications1
The Warning LED (Light Emitting Diode) is a 
light that shows the DCP status. The LCD 
shows the current machine status when the 
machine is idle.
 
LEDDCP 
statusDescription
 
 Off Ready The DCP is ready for 
use.
 
 OrangeCover open The cover is open. 
Close the cover. (See 
Error and Routine 
Maintenance messages  
on page 64.)
Cannot 
print Replace the ink 
cartridge with a new 
one. (See 
Replacing the 
ink cartridges  
on page 70.)
Paper error Put paper in the tray or  clear the paper jam. 
Check the LCD 
message. (See 
Troubleshooting and 
Routine Maintenance  
on page 59.)
Other 
messages Check the LCD 
message. (See 
Error 
and Routine 
Maintenance messages  
on page 64.)
100% Normal   01
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8
2
Loading paper and 
other print media
2
aPull the paper tray out of the machine. 
bLift the output paper tray cover (1). 
cWith both hands, gently press and slide 
the paper side guides (1) and then the 
paper length guide (2) to fit the paper size.
Make sure that the triangular marks (3) on 
the paper side guides (1) and paper length 
guide (2) line up with the marks for the 
paper size you are using.
 
Note
When you use Legal size paper, press and 
hold the universal guide release button (1) 
as you slide out the front of the paper tray.
 
 
Loading paper and documents2
1
31
3 2
1
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Loading paper and documents9
2
dFan the stack of paper well to avoid 
paper jams and misfeeds.
 
IMPORTANT
Always make sure that the paper is not 
curled.
 
eGently put the paper into the paper tray 
print side down and top edge in first.
Check that the paper is flat in the tray.
 
IMPORTANT
Be careful that you do not push the paper 
in too far; it may lift at the back of the tray 
and cause feed problems.
 
fGently adjust the paper side guides (1) 
to fit the paper using both hands.
Make sure the paper side guides touch 
the sides of the paper.
 
gClose the output paper tray cover. 
hSlowly push the paper tray completely 
into the machine.
 
1
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Chapter 2
10
iWhile holding the paper tray in place, 
pull out the paper support ( ) until it 
clicks and unfold the paper support 
flap ( ).
 
IMPORTANT
DO NOT use the paper support flap for 
Legal size paper.
 
Loading envelopes and 
postcards2
About envelopes2
„ Use envelopes that weigh between 80 to 
95 gsm.
„ Some envelopes need margin settings to 
be set in the application. Make sure you 
do a test print first before printing many 
envelopes.
IMPORTANT
DO NOT use any of the following types of 
envelopes, as they will cause paper feed 
problems:
• If they are of a baggy construction.
• That are embossed (have raised  writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper 
feed problems caused by the thickness, 
size and flap shape of the envelopes you 
are using.
 
1
2
Glue  2Double flap 2
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Loading paper and documents11
2
Loading envelopes and postcards2
aBefore loading, press the corners and 
sides of envelopes or postcards to make 
them as flat as possible.
Note
If envelopes or postcards are 
‘double-feeding’, put one envelope or 
postcard in the paper tray at a time.
 
 
 
 
bPut envelopes or postcards into the 
paper tray with the side to be printed on 
face down, and the shortest edge in first 
as shown in the illustration. With both 
hands, gently press and slide the paper 
side guides (1) and paper length 
guide (2) to fit the size of the envelopes 
or postcards.
 
If you have problems printing on 
envelopes with the flap on the short edge, 
try the following:
2
aOpen the envelope flap.
bPut the envelope into the paper tray with 
the address side down and the flap 
positioned as shown in the illustration.
 
cAdjust the size and margin in your 
application.
Removing small printouts 
from the machine2
When the machine ejects small paper onto 
the output paper tray you may not be able to 
reach it. Make sure printing has finished, and 
then pull the tray completely out of the 
machine.
 
2
1
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Chapter 2
12
Printable area2
The printable area depends on the settings in the application you are using. The figures below 
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the 
shaded areas of cut sheet paper when the Borderless print feature is available and turned on. 
(See  Printing  for Windows
® or Printing and Faxing  for Macintosh in the  Software User’s Guide  on 
the CD-ROM.)
Note
The Borderless feature is not available for envelopes.
 
Cut Sheet Paper Envelopes
   
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 12 mm 24 mm 3 mm 3 mm
3 4
1
234
1
2
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