Brother DCP 7040 User Manual
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43 B B TroubleshootingB If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by your self. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/ . If you are having diffic ulty with your machineB Check the chart below and follow the troubleshooting tips. Troubleshooting and routine maintenance B Copy quality...
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44 The machine prints unexpectedly or it prints garbage.„ Pull out the paper tray and wait until the machine stops printing. Then turn off the machine’s power switch and disconnect from the power for several minutes. „ Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple of pages correctly, then some pages have text missing. „ Check the settings in your application to make sure that it is set up to work with your...
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Troubleshooting and routine maintenance45 B How do I print on envelopes? You can l oad envelopes from the manual feed slot. Your application must be set up to print the envelope size you are usi ng. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.) Which paper can I use? You can use plain paper, recycled paper, transparency and labels that are made for laser machines. (For details, see Acceptable paper and other...
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46 The network scanning feature does not work. The network printing feature does not work.(For Windows® only) The firewall setting on your PC may be rejecting the necessary network connection. Follow t he instructions below to configure Windows ® Firewall. If you are using other personal firewall software, see the User’s Guide for your software or contact the software manufacturer. For Windows ® XP SP2 users: aClick the Start button, Control Panel , Network and Internet Connections and then...
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Troubleshooting and routine maintenance47 B The network scanning feature does not work. The network printing feature does not work. (continued)For Windows Vista ® users: aClick the Start button, Control Panel , Network and Internet , Windows Firewall and click Change settings . bWhen the User Account Control screen appears, do the following. „ Users who have administrator rights: Click Continue. „ For users who do not have administrator rights: Enter the administrator password and click OK....
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48 Improving the print qualityB Examples of poor print qualityRecommendation White lines across the page„ Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 11.) „ Make sure that you choose the appropriate media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 11 and Basic tab in the Software...
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Troubleshooting and routine maintenance49 B Page skewed„ Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack. „ Set the paper guides correctly. (See Loading paper in the paper tray on page 6.) „ The paper tray may be too full. „ If you are using the manual feed slot, see Loading paper in the manual feed slot on page 7. „ Check the paper type and quality. (See Acceptable paper and other...
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50 Curled or wavy„ Check the paper type and quality. High temperatures and high humidity will cause paper to curl. „ If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. White Spots on black text and graphics at 75 mm intervals Black Spots at 75 mm intervals „ Make ten copies of a blank, white sheet of paper. (See Making multiple...
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Troubleshooting and routine maintenance51 B Faint„ Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See Choosing a location on page 34.) „ If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. (See Toner Save on page 18 or Advanced tab in the Software User’s Guide on the CD- ROM .) „ Clean the scanner...
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52 Black toner marks across the page „ Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 11.) „ If you use label sheets for laser machines, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 67.) „ Do not use paper that has clips or staples because they will scratch the surface of the drum. „ If the unpacked drum unit is in direct sunlight or room light,...