Brother Intellifax 4100 E Manual

							FAX-4100e
FAX-4750e
FAX-5750e
OWNER’S MANUAL 
						

							If You Need to Call Customer Service
Please complete the following information for future reference:
Model Number:   FAX-4100e, FAX-4750e, FAX-5750e
(Circle your  model number)
Serial Number*:         ______________________________________
Date of Purchase:      ______________________________________
Place of Purchase:     ______________________________________
* The serial number is on the back of the unit. Retain this manual with
  your 
sales receipt as a permanent record of your purchase, in the
  event of theft, fire or warranty service. 
© 1996–2006 Brother Industries, Ltd.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner 
of the product. Your registration with Brother:
nmay serve as confirmation of the purchase date of your product should you 
lose your receipt;
nmay support an insurance claim by you in the event of product loss covered by 
insurance; and,
nwill help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is on-line at 
http://www.brother.com/registration/ 
						

							 
i
 
Brother Numbers 
 
 
Register your product 
By registering your product with Brother International Corporation, you will be 
recorded as the original owner of the product. Your registration with Brother:
 

 
may serve as confirmation of the purchase date of your product should you lose 
your receipt;
 

 
may support an insurance claim by you in the event of product loss covered by 
insurance; and,
 

 
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, 
for your convenience and most efficient way to register your new product, 
register on-line at 
 
FAQs (frequently asked questions) 
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software documents 
and utilities, read FAQs and troubleshooting tips, and learn how to get the most 
from your Brother product.
 
For Customer Service 
IMPORTANT
 
For technical help, you must call the country where you bought the machine. 
Calls must be made 
 
from within
 
 that country.
Note
 
  
You can check here for Brother driver updates.  
  
To keep your machine performance up to date, check here for the latest firmware 
upgrade (for Windows 
®
 
 only). 
In USA:
 
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
 
In Canada:
 
1-877-BROTHER (voice)
(514) 685-4898 (fax)
http://www.brother.com/registration/
http://solutions.brother.com
 
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
ii
 
Service Center Locator (USA only) 
For the location of a Brother authorized service center, call 1-800-284-4357.
 
Service Center Locations (Canada only) 
For the location of a Brother authorized service center, call 1-877-BROTHER.
 
Brother fax back system (USA only) 
Brother has installed an easy-to-use fax back system, so you can get instant 
answers to common technical questions and product information for all Brother 
products. This system is available 24 hours a day, 7 days a week. You can use 
the system to receive faxed instructions and an Index of fax back subjects.
 
Ordering Accessories and Supplies 
For best quality results use only genuine Brother accessories, available at most 
Brother retailers. If you cannot find the accessory you need and you have a Visa, 
MasterCard, Discover or American Express credit card, you can order 
accessories directly from Brother. (In the USA, you can visit us online for a 
complete selection of Brother accessories and supplies available for purchase.)
 
In USA Only:
 
1-800-521-2846
 
In USA:
 
1-888-879-3232  (voice)
1-800-947-1445  (fax)
http://www.brothermall.com
 
In Canada:
 
1-877-BROTHER  (voice)
 
DescriptionItem
 
Laser Fax Toner TN-430 (Able to  print 3000 pages)
TN-460 (Able to  print 6000 pages)
Laser Fax Drum DR400
 
16 MB Expandable Memory Board (Option for FAX-4750e and 5750e) 
 
See chapter Optional Accessories
 
32 MB Expandable Memory Board(Option for FAX-4750e and 5750e) 
 
See chapter Optional Accessories
 
Telephone Line Cord LG3077001
Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) LT400
Network (LAN) Board
Brother Print/Fax Server (10/100 BaseTX Ethernet Network)
(Not available for FAX-4100e. Optional for FAX-4750e. Standard 
for FAX-5750e.)NC-8100h
Owner’s Manual LP2430001
Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold 
Plated Contacts and IEEE-1284 ApprovedF2A046-10
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
iii
 
Notice – Disclaimer of  Warranties
(For USA and Canada) 
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS 
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) 
DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR 
THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, 
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND 
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED 
WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN 
CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, 
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, 
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE 
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF 
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES 
IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL 
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT 
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE 
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT 
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
 
Compilation and Publication Notice 
Under the supervision of Brother Industries Ltd., this manual has been compiled and 
published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to 
change without notice.
Brother reserves the right to make changes without notice in the specifications and 
materials contained herein and shall not be responsible for any damages (including 
consequential) caused by reliance on the materials presented, including but not 
limited to typographical and other errors relating to the publication.
 
Disclaimer–User Installation of 
Memory Board(s) 
In some cases, product may be modified by adding and/or replacing the memory board(s) with 
approved replacements. Any damage to the product, the memory board(s) to be inserted therein 
or otherwise, caused as a result of improper installation (including installation of other than 
approved memory boards(s)) is not covered
 by the Limited Warranty. If you do not feel 
comfortable with the installation of approved memory board(s), contact a Brother Authorized 
Service Center to perform the installation of the memory board(s) for you. If you elect to use a 
Brother Authorized Service Center, you will be responsible for a moderate service charge. For 
the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
NOTICE – DISCLAIMER OF WARRANTIES 
						

							 
iv
 
Brother 
®
 
 One Year Limited Warranty and Replacement Service
(USA only) 
Who is covered: 
 
This limited warranty (“warranty”) is
given only to the original end-use/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the
accompanying product, consumables
and accessories (collectively referred to
in this warranty as “this Product”). 
 
If you purchased a product from
someone other than an authorizedBrother reseller in the United States or ifthe product was used (including but notlimited to floor models or refurbishedproduct), prior to your purchase you arenot the Original Purchaser and theproduct that you purchased is notcovered by this warranty.
 
What is covered: 
 
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items
include but are not limited to print heads,
toner, drums, ink cartridges, print
cartridges, refill ribbons, therma PLUS
paper and thermal paper. 
 
Except as otherwise provided herein,
Brother warrants that the Machine andthe accompanying Consumable andAccessory Items will be free fromdefects in materials and workmanship,when used under normal conditions.
 
 
This warranty applies only to products
purchased and used in the United
States. For products purchased in, but
used outside, the United States, this
warranty covers only warranty service
within the United States (and does not
include shipping outside the United
States). 
What is the length of the Warranty
Periods: 
 
Machines: one year from the original
purchase date. 
 
Accompanying Consumable and
Accessory Items: 90 days from the
original purchase date or the rated life of
consumable, whichever comes first. 
What is NOT covered: 
This warranty does not cover:
 
1 Physical damage to this Product;
2 Damage caused by improper
installation, improper or abnormal use,
misuse, neglect or accident (including
but not limited to transporting this
Product without the proper preparation
and/or packaging);3 Damage caused by another device or
software used with this Product
(including but not limited to damage
resulting from use of non Brother
 
®
 
-brand
parts and Consumable and Accessory
Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
and,
5 Problems arising from other than defects
in materials or workmanship.
6 Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way(including but not limited to attemptedwarranty repair without authorization fromBrother and/or alteration/removal of theserial number).
 
What to do if you think your Product is
eligible for warranty service: 
Report your issue to either our Customer
Service Hotline at 1-800-284-4329
 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center  
within the applicable warranty
period.
 
 Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother Authorized ServiceCenter(s), call 1-800-521-2846.   
What Brother will ask you to do: 
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale. 
You are responsible for the cost of
shipping, packing product, and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
What Brother will do: 
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
 if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
by Brother in its sole discretion.  
MFC LIMITED WARRANTY (USA) 
						

							 
v
 
Brother® One Year Limited Warranty and Replacement Service 
(USA only) 
Brother reserves the right to supply a
refurbished or remanufactured replacementMachine and/or accompanying Consumableand Accessory Items and use refurbishedparts provided such replacement productsconform to the manufacturers specificationsfor new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Items back to you and chargedfor any service and/or replacement parts/products at Brothers then current publishedrates.
 
The foregoing are your sole (i.e., only)
and exclusive remedies under this
warranty.
What happens when Brother elects to
replace your Machine: 
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center,
the Authorized Service Center will provide
you with a replacement Machine after
receiving one from Brother. If you are
dealing directly with Brother, Brother will
send to you a replacement Machine with the
understanding that you will, after receipt of
the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother
agreed to replace. You are then expected to
pack the Machine that Brother agreed to
replace in the package from the replacement
Machine and return it to Brother using the
pre-paid freight bill supplied by Brother in
accordance with the instructions provided by
Brother. Since you will be in possession of
two machines, Brother will require that you
provide a valid major credit card number.
Brother will issue a hold against the credit
card account number that you provide until
Brother receives your original Product and
determines that your original Product is
entitled to warranty coverage. Your credit
card will be charged up to the cost of a new
Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the
limited warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expiredor has not been sufficiently validated with a
copy of the proof of purchase (bill of sale).
The replacement Machine you receive (even
if refurbished or remanufactured) will be
covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30) days.
You will keep the replacement Machine that
is sent to you and your original Machine shall
become the property of Brother.  
Retain your
original Accessory Items and a copy of
the return freight bill, signed by the
courier.
Limitations: 
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental orconsequential damages or specific relief.Because some states do not allow theexclusion or limitation of consequential orincidental damages, the above limitationmay not apply to you.THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN
THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED. 
 
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is  
the final expression and the
exclusive and only statement 
 of
Brothers obligations to you. It replaces
all other agreements and
understandings that you may have with
Brother or its representatives. 
 
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state. 
 
This Limited Warranty (and Brothers
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change. 
Important: 
We recommend that you keep all original
packing materials, in the event that you ship
this Product.
© 2003 Brother International Corporation 
MFC LIMITED WARRANTY (USA) 
						

							 
vi
 
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE  
LIMITED WARRANTY 
(Canada only) 
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Owners Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Owners Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brothers entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence. 
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-877-BROTHER.
Internet support: [email protected] or browse
Brothers Web Site: www.brother.com 
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6  
LIMITED WARRANTY (CANADA) 
						

							 
vii
 
Quick Reference Guide 
Sending Faxes 
Automatic Transmission 
1
 
Place the original face down in the ADF.
 
2
 
Enter the fax number using One Touch, 
Speed Dial, Search or the dial pad.
 
3
 
Press 
 
Fax Start
 
.
 
Sending a Cover Page 
1
 
Place the original face down in the ADF.
 
2
 
Press 
 
Menu
 
, 
 
2
 
, 
 
2
 
, 
 
8
 
.
 
3
 
When 
 
NEXT FAX ONLY
 
 appears, 
press 
 
Set
 
.
 
4
 
Press 
 
 or 
 
 to select 
 
ON
 
 
(or 
 
OFF
 
), and then press 
 
Set
 
.
 
5
 
Press 
 
 or 
 
 to select a comment, 
and then press 
 
Set
 
.
 
6
 
Enter two digits to indicate the number 
of pages being sent, and then press 
 
Set.
7Press 1 to select additional settings
—
OR—Press 2 if you are ready to 
fax.
8Enter the fax number.
9Press Fax Start.
Real Time Transmission
You can send faxes in real time.
1Place the original face down in the 
ADF.
2Press Menu, 2, 2, 6.
3Press  or  to select ON, and 
then  press 
Set—OR—For the next 
transmission only press 
 or  to 
select 
NEXT FAX ONLY, and then 
press 
Set.
4For the next fax only, press  or  
to select 
ON, and then press Set.
5Press 1 to select additional settings
—
OR—Press 2 to fax.
6Enter the fax number.
7Press Fax Start.
Receiving Faxes
Select Receive Mode
There are four  Receive modes: 
FAX, TAD, FAX/TEL, and 
MANUAL.
Press Mode until the LED shows 
your selection.
Brother fax back system:
In USA: 1-800-521-2846
Brother Global Web Site: 
http://www.brother.com
Frequently Asked Questions (FAQs) 
and Product Support:
http://solutions.brother.com
Brother Accessories & Supplies:
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER 
(voice)
QUICK REFERENCE GUIDE 
						

							viii
Storing Numbers
Storing One Touch Dial 
Numbers
1Press Menu, 2, 3, 1.
2Press the One Touch key where you 
want to store the number.
3Enter a number (up to 20 digits), and 
then press Set.
4Enter a name (or leave it blank), and 
then press 
Set.
5Press Stop/Exit.
Storing Speed Dial Numbers
1Press Menu, 2, 3, 2.
2Enter a three-digit (a two-digit for 
FAX-4100e) Speed Dial number, 
and then press Set.
3Enter a number (up to 20 digits), and 
then press Set.
4Enter a name (or leave it blank), and 
then press 
Set.
5Press Stop/Exit.
Telephone Operation
One Touch Dialing/
Speed Dialing
1Pick up the handset—OR—Press 
Hook and listen for a dial tone.
2When you hear the dial tone, press 
the One Touch key of the location 
you want to call—OR—Press 
Search/Speed Dial, press #, and 
then press the three-digit (two-digit 
for FAX-4100e) Speed Dial number.  
(If you pressed Hook to dial, pick up 
the handset when the other party 
answers.)
3To hang up, replace the handset.
Search/Speed Dial
1Press Search/Speed Dial, then 
enter the first letter of the name 
you’re looking for.
2Press  or  to search the 
memory.
3When the name is displayed, lift the 
handset—OR—Press Hook.
4Press Fax Start to dial. (If you 
pressed Hook to dial, pick up the 
handset when the other party 
answers.)
5To hang up, replace the handset.
Making Copies
Single Copy
1Place the original face down in the 
ADF.
2Press Copy.
Sorting Multiple Copies
1Place the original face down in the 
ADF.
2Use the dial pad to enter the number 
of copies you want (up to 99).
3Press Options, press   or   to 
select OPT:STACK/SORT, and 
then press Set.
Press   or   to select SORT, 
and then press Set.
4Press Copy.
QUICK REFERENCE GUIDE