Brother Mfc 7360 N Manual

							Routine maintenance
61
A
Replacing the drum unitA
Model name: DR-2255
A new drum unit can print approximately 
12,000 A4 or Letter size single-sided pages.
IMPORTANT
For best performance, use only a genuine 
Brother Original drum unit and genuine 
Brother Original toner units. Printing with a 
third-party drum unit or toner unit may 
reduce not only the print quality but also 
the quality and life of the machine itself. 
Warranty coverage may not apply to 
problems caused by the use of a 
third-party drum or toner unit.
 
Drum ErrorA
 
Drum Error
 
The corona wire has become dirty. Clean the 
corona wire in the drum unit. (See Cleaning 
the corona wire on page 67.)
If you cleaned the corona wire and Drum 
Error was not cleared, replace the drum unit 
with a new one.
Replace DrumA
 
Replace Drum
 
Please replace the drum unit with a new one. 
We recommend a genuine Brother Original 
drum unit be installed at this time.
After replacement, reset the drum counter by 
following the instructions included with the 
new drum unit.
Drum StopA
 
Drum Stop
 We cannot guarantee the print quality. Please 
replace the drum unit with a new one. We 
recommend a genuine Brother Original drum 
unit be installed at this time.
After replacement, reset the drum counter by 
following the instructions included with the 
new drum unit.
Replacing the drum unitA
IMPORTANT
• While removing the drum unit, handle it 
carefully because it may contain toner. If 
toner scatters on your hands or clothes, 
immediately wipe or wash it off with cold 
water.
• Every time you replace the drum unit, 
clean the inside of the machine. (See 
Cleaning the machine on page 65.)
 
aMake sure that the machine is turned 
on.
bOpen the front cover and leave the 
machine turned on for 10 minutes to 
cool down.
 
CAUTION 
HOT SURFACE
After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. When you open the front or 
back cover (back output tray) of the 
machine, DO NOT touch the shaded parts 
shown in the illustration. If you do this, you 
may get burned. 
						

							62
 
 
 
cTake out the drum unit and toner 
cartridge assembly.
 
dPush down the green lock lever and take 
the toner cartridge out of the drum unit.
 
WARNING 
DO NOT put a toner cartridge into a fire. It 
could explode, resulting in injuries.
  
DO NOT use cleaning materials that 
contain ammonia, alcohol, any type of 
spray, or any type of flammable substance 
to clean the outside or inside of the 
machine. Doing this may cause a fire or 
electrical shock. 
See To use the product safely in the Safety 
and Legal booklet for how to clean the 
machine.
 
 
 
Be careful not to inhale toner.
  
						

							Routine maintenance
63
A
IMPORTANT
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
• Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
immediately wipe or wash it off with cold 
water.
• We recommend that you place the drum 
unit and/or the toner cartridge on a clean, 
flat surface with a sheet of disposable 
paper or cloth underneath it in case you 
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
 
Note
• Be sure to seal up the used drum unit 
tightly in a bag so that toner powder does 
not spill out of the unit.
• Discard used consumable according to 
local regulations, keeping it separate from 
domestic waste. If you have questions, 
call your local waste disposal office.
 
eUnpack the new drum unit.
IMPORTANT
• To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
• Unpack the drum unit just before you put it 
in the machine. Exposure to direct sunlight 
or room light may damage the drum unit.
  
						

							64
fPut the toner cartridge firmly into the 
new drum unit until it locks into place. If 
you put the cartridge in properly, the 
green lock lever will lift automatically.
 
Note
Make sure that you put in the toner 
cartridge correctly or it may separate from 
the drum unit.
 
gClean the corona wire of the drum unit 
by gently sliding the green tab from left 
to right and right to left several times.
 
Note
Be sure to return the green tab to the 
home position (a) (1). If you do not, printed 
pages may have a vertical stripe.
 
hPut the new drum unit and toner 
cartridge assembly in the machine.
Resetting the drum counterA
When you replace the drum unit with a new 
one, you need to reset the drum counter by 
completing the following steps:
aPress Clear. 
To confirm you are installing a new drum 
unit, press 1.
bWhen the LCD shows Accepted, close 
the front cover.
1 
						

							Routine maintenance
65
A
Cleaning the machineA
Clean the outside and inside of the machine 
regularly with a dry, lint-free cloth. When you 
replace the toner cartridge or the drum unit, 
make sure that you clean the inside of the 
machine. If printed pages are stained with 
toner, clean the inside of the machine with a 
dry, lint-free cloth.
WARNING 
DO NOT use any flammable substances, 
spray or organic solvent/liquids containing 
alcohol/ammonia to clean the outside or 
inside of the machine. Doing this may 
cause a fire or electrical shock. 
See To use the product safely in the Safety 
and Legal booklet for how to clean the 
machine.
 
 
 
Be careful not to inhale toner.
 
IMPORTANT
Use neutral detergents. Cleaning with 
volatile liquids such as thinner or benzine 
will damage the surface of the machine.
 
Cleaning the outside of the 
machineA
aTurn off the machine. Unplug the 
telephone line cord first, disconnect all 
cables, and then unplug the power cord 
from the electrical socket.
Note
(For MFC-7360 / MFC-7360N / 
MFC-7460DN) To prevent you from losing 
any important messages, see 
Transferring your faxes or Fax Journal 
report on page 81.
 
bPull the paper tray completely out of the 
machine.
  
						

							66
cWipe the outside of the machine with a 
dry, lint-free soft cloth to remove dust.
 
dRemove any paper that is in the paper 
tray.
eWipe the inside and the outside of the 
paper tray with a dry, lint-free soft cloth 
to remove dust.
 
fRe-load the paper and put the paper tray 
firmly back in the machine.
gPlug the machine’s power cord back into 
the electrical socket first, connect all 
cables, and then plug in the telephone 
line cord. Turn on the machine.
Cleaning the scanner glassA
aTurn off the machine. Unplug the 
telephone line cord first, disconnect all 
cables, and then unplug the power cord 
from the electrical socket.
Note
(For MFC-7360 / MFC-7360N / 
MFC-7460DN) To prevent you from losing 
any important messages, see 
Transferring your faxes or Fax Journal 
report on page 81.
 
bLift the document cover (1).
Clean the white plastic surface (2) and 
scanner glass (3) underneath it with a 
soft lint-free cloth moistened with water.
 
1
2
3 
						

							Routine maintenance
67
A
cIn the ADF unit, clean the white bar (1) 
and the scanner glass strip (2) 
underneath it with a soft lint-free cloth 
moistened with water.
 
Note
In addition to cleaning the scanner glass 
and glass strip with a soft lint-free cloth 
moistened with water, run your finger tip 
over the glass to see if you can feel 
anything on it. If you feel dirt or debris, 
clean the glass again concentrating on 
that area. You may need to repeat the 
cleaning process three or four times. To 
test, make a copy after each cleaning.
 
dPlug the machine’s power cord back into 
the electrical socket first, connect all 
cables, and then plug in the telephone 
line cord. Turn on the machine.
Cleaning the corona wireA
If you have print quality problems, clean the 
corona wire as follows:
aOpen the front cover and leave the 
machine turned on for 10 minutes to 
cool down.
 
CAUTION 
HOT SURFACE
After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. Wait for the machine to cool 
down before you touch the internal parts of 
the machine.
 
 
 
2
1 
						

							68
bSlowly take out the drum unit and toner 
cartridge assembly.
 
CAUTION 
We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat surface with a sheet of 
disposable paper or cloth underneath it in 
case you accidentally spill or scatter toner.
  
Handle the toner cartridge carefully. If toner 
scatters on your hands or clothes, wipe or 
wash it off with cold water at once.
  
To prevent damage to the machine caused 
by static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
 
cClean the corona wire inside the drum 
unit by gently sliding the green tab from 
right to left and left to right several times.
 
Note
Be sure to return the tab to the home 
position (a) (1). If you do not, printed 
pages may have a vertical stripe.
 
dPut the drum unit and toner cartridge 
assembly back into the machine. Close 
the front cover.
 
1 
						

							Routine maintenance
69
A
Cleaning the drum unitA
If you have print quality problems, the drum 
may have foreign material, such as glue from 
a label stuck on the drum surface. Follow the 
steps below to solve the problem.
aPrepare blank A4 or Letter size paper.
bMake sure the machine is in Ready 
mode.
cOpen the back cover (face-up output 
tray).
 
dOpen the manual feed slot cover. 
ePress Clear and Menu at the same 
time. The Drum Cleaning message 
will appear on the LCD.
fUsing both hands, slide the manual feed 
paper guides to the width of the paper 
that you are going to use.
 
gUsing both hands, put one piece of A4 or 
Letter size paper in the manual feed slot 
until the top edge of the paper touches 
the paper feed roller. When you feel the 
machine pull in the paper, let go. The 
machine will start the Drum Cleaning 
process.
  
						

							70
Note
• The machine makes a mechanical noise 
during the Drum Cleaning process 
because the machine rotates the OPC 
drum in reverse. This noise is not due to a 
malfunction of the machine.
• DO NOT put more than one sheet of paper 
in the manual feed slot at any one time, as 
it may cause a jam.
• If the paper in the manual feed slot is other 
than A4 or Letter size, the machine will 
stop the Drum Cleaning process and eject 
the paper.
• Make sure that the paper is straight and in 
the proper position in the manual feed slot. 
If it is not, it may not be fed properly, 
resulting in a skewed printout or a paper 
jam.
• DO NOT close the back cover (face-up 
output tray) during the Drum Cleaning 
process. The machine will stop the Drum 
Cleaning process and eject the paper. It 
may cause a jam.
• If the machine receives a print job before 
you put the sheet of paper in the manual 
feed slot, the machine will finish the Drum 
Cleaning process first, and then print the 
print job.
 
hWhen the machine has finished 
cleaning, the machine returns to Ready 
mode.
iRepeat steps e to h two more times 
using a new blank sheet of paper each 
time. Upon completion please discard 
the used paper.If the problem is not solved yet, follow the 
steps below:
aOpen the front cover and leave the 
machine turned on for 10 minutes to 
cool down.
 
bSlowly take out the drum unit and toner 
cartridge assembly.