Cadence Voice/fax Mail General Description Manual

NOTIFY BEFORE CONNECT
Calls transferred by CADENCE can be announced to the station user before the
call is connected. This is useful when a station has more than one mailbox as the
announcement may include the number dialed by the caller.
SUPERVISED
When a call is transferred to a station CADENCE can monitor its progress, and
when the station answers transfer the call.
DIAL BY NAME
Callers reaching the auto attendant who do not know the extension number they
are looking for can dial the first three...

3.3.1
3.3 VOICE MAIL FEATURES
ANSWER MACHINE EMULATION
AUDIOTEXT
AUTO FORWARD
AUTOMATIC CONVERSATION RECORD
AUTOMATIC GREETING CHANGE
AUTOMATIC LOG IN TO MAILBOX
CALL FORWARD TO VOICE MAIL
CALL RECORD
CALLER RE ROUTE
DATE AND TIME STAMP
DIRECT MESSAGING
GROUP MAILBOXES
BROADCAST GROUP
DISPATCH GROUP
RETRIEVAL GROUP
INDIVIDUAL MAILBOX GREETINGS
INDIVIDUAL PASSWORD SECURITY
MESSAGE COUNTER
MESSAGE HANDLING
CALL RETURN
DELETE
DELIVERY CONFIRMATION
FAST FORWARD
FORWARD
MESSAGE SKIP
PAUSEREPLAY
REPLY
REWIND...

3.3.2
stations mailbox can be selected as the destination for recordings and the system
can be configured to record only incoming calls, only outgoing calls or all calls (in
and out). Each station assigned this feature must have a dedicated CADENCE
channel. A warning may be played to the caller that the conversation will be re-
corded and additionally a ‘beep’ may be played intermittently to the caller. This uses
the DCS conference feature. The number of people that can use this simultaneously
are...

3.3.3
DATE AND TIME STAMP
Each message that arrives at a mailbox has an associated date and time stamp for
the time it was left. This date and time information can play automatically with each
message or can play only on request. When a message is moved to another mail-
box a new date and time stamp is created.
DIRECT MESSAGING
It’s never been easier to leave a message. Simply dial # plus an extension num-
ber to leave a message directly in another mailbox without ringing that station.
GROUP MAILBOXES...

3.3.4
MESSAGE HANDLING
Having received a message in a mailbox, the mailbox owner has several ways of
handling the message or fax.
CALL RETURN
Pressing one key will call back the phone number of the person who left you the
message.
DELETE
Deletes a message. Deleted messages may be recovered (undeleted) within the
same business day.
DELIVERY CONFIRMATION
When you send someone a message and use delivery confirmation, you are in-
formed when the message is listened to.
FAST FORWARD
Moves 10 seconds forward...

3.3.5
VOLUME CONTROL
While the user is listening to messages, the playback volume can be adjusted up
or down for comfort.
MESSAGE LENGTH
Allows a message to be as long as necessary. Message length can be set for both
regular messages and call recordings. Each mailbox has its own programmable
values for this option.
MESSAGE NOTIFICATION
The message notification lets the voice mailbox owner designate how often and
what type of notification to receive, if there is a new message in his mailbox.
BEEPER...

3.3.6
MESSAGE SENDING
When sending (or forwarding and copying) the following options are available:
APPEND TO MESSAGE
When you compose, forward or copy a message to another mailbox or group you
can add your own additional comments to it.
FUTURE DELIVERY
When sending or forwarding messages, mailbox owners have an option of future
message delivery. A time and date can be specified and the message will be
delivered automatically.
PRIVATE MESSAGES
When leaving a message you can mark it as private. Private...

3.4.1
3.4 ADMINISTRATION FEATURES
ACTIVITY LOGGING
ADMINISTRATION MAILBOX
AUTOMATIC MAINTENANCE UTILITY
AUTOMATIC SETUP
DATABASE BACKUP
DISK ALARM
EASY MAILBOX DUPLICATION
MAILBOX PROGRAMMING
MULTILEVEL SECURITY CODE CONTROLON LINE ADMINISTRATION
PRE PROGRAMMED DEFAULT SETTINGS
PROGRAMMABLE MBX # LENGTH
PROGRAMMING
DTMF
PC PROGRAMMING
REAL TIME DISPLAY OF SYSTEM ACTIVITY
SYSTEM REPORTS
ACTIVITY LOGGING
Voice mail logs all of its activities to provide a detailed information about such
events as messages...

MAILBOX PROGRAMMING
Allows or limits the available system features for each mailbox.
MULTI LEVEL SECURITY CODE CONTROL
A multilevel security system allows up to three different people access to different
programming options.
ON LINE ADMINISTRATION
Almost all the system administration can be performed while the system is up and
running. This represents a tremendous advantage to a busy company.
PRE PROGRAMMED DEFAULT SETTINGS
All of the programming options in CADENCE come with a default value. This means...

3.5 FAX FEATURES
BROADCAST FAX
COVER DOCUMENT
FAX ID
FAX MAIL
FAX ON DEMAND
FAX ONLY MAILBOX
FAX TONE RECOGNITIONFAX AND VOICE MAILBOX
INTERNATIONAL DIALING BLOCK
OPTIONAL COVER PAGE
SAME CALL AND FAX BACK TRANSMISSIONS
SET NUMBER OF DOCUMENTS PER CALL
TIME AND DATE STAMP
VOICE COMMENTS
BROADCAST FAX
A fax can be broadcasted to a group of fax mailboxes for easy distribution, or a list
of up to ten external fax machines.
COVER DOCUMENT
An optional cover document can be added to all faxes sent from the...