Canon network camera VBH43 User Manual

							This User Manual should be read before using the network camera.ENGLISH
Network Camera
Camera Management Tool User Manual 
						

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This manual describes how to configure and operate Camera Management Tool (hereafter referred to as “this tool”). 
Carefully read this manual before use to ensure correct use of this  tool. Also be sure to read the file in the LICENSE folder of 
the setup CD-ROM.
* The cameras described in this manual may include models not be sold in your country and region.
For the latest information on this product (firmware and incl uded software, user manuals, operating environment, etc.), 
please refer to the Canon website.
Precautions for Use (Disclaimer)
 Network Security
The user is responsible for the network  security of this product and its use.
Take appropriate network security meas ures to avoid security breaches. To the full extent permitted by laws and 
regulations, neither Canon Inc. nor any of its subsidiaries or  affiliates shall be liable for any losses, direct, incidental 
or consequential damages, or  liabilities that may be incurred as a resu lt of network security incidents such as 
unauthorized accesses.

 Change the password of the camera periodically.
 Change the HTTP or HTTPS po rt number of the camera.
 Limit access to the camera by network devices.
For additional network security recommenda tions, please refer to the Canon website.
License Agreement of Included Software
For the license agreement of the included software, please re fer to VBTools-E.txt in the BundledSoftware folder in the 
LICENSE folder on the  included setup CD-ROM.
Trademarks
 Canon and the Canon logo are registered trademarks of Canon Inc.
 Microsoft, Windows, Windows Server, Wind ows Vista, Excel and Internet Explorer are registered trademarks of Microsoft 
Corporation in the United States and other countries.
 Windows is legally recognized as th e Microsoft Windows Operating System.

® is a trademark of Onvif, Inc.
 All other company or product names used in this manual  are trademarks or registered trademarks of their respective 
holders.
Introduction 
						

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Before using this tool, please read the user manuals included with the camera in addition to this manual.
Notes
1. Any unauthorized reproduction of this manual is prohibited.
2. The contents of this manual are su bject to change without any prior notice.
3. This manual has been prepared with th e utmost attention to accuracy. If you have any comments, however, please 
contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of us ing this product, notwithstanding items 2 and 3 above.
How to Use This Manual
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this manual are  for illustration only. The screenshots may differ from the 
actual screens displayed.  Most of the screenshots used in this manual are from Windows 8.1.
Symbols Indicating Precautions
User Manuals
SymbolDescription
  Important Cautions and restrictions during operation. Make sure to read these carefully.
  Note Supplementary descriptions and reference information. 
						

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Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
Trademarks ............................................................................................................................. 2
User Manuals................................................................................................................... 3
How to Use This Manual ......................................................................................................... 3
Chapter 1 Before Using
Functions of the Camera Management Tool ................................................................... 8
Flow of Operation .................................................................................................................... 8
Operating Environment.................................................................................................. 11
System Requirements ........................................................................................................... 1 1
Supported Cameras.............................................................................................................. 11
Limitations ............................................................................................................................. 11
Installation................................................................................................................... ... 12
Chapter 2 Detecting/Setting Cameras
Launching Camera Management Tool .......................................................................... 14
Launching ............................................................................................... .............................. 14
Names of Main Window Components................................................................................... 14
Detecting the Camera ................................................................................................... 16
Detecting Cameras with the Search Function ....... ............................................................... 16
Registering the Administrator Accou nt ................................................................................. 18
Viewing the Camera List ....................................................................................................... 1 9
Searching in the Camera List..... ........................................................................................... 21
Operations in the Camera List ............................ .................................................................. 21
Authenticating a Camera ............................................................................................... 24
Setting Common Authentication Information ............ ............................................................ 24
Authenticating a Detected Camera ...................................................................................... 25
Basic Camera Settings .................................................................................................. 26
Opening the [Basic Camera Settings] Dialog Box ............................................................... 26
[Basic Camera Settings] Dialog  Box Settings ...................................................................... 27
Launching the Setting Page/Viewer .............................................................................. 33
Adding a Camera as a Trusted Site.................... .................................................................. 33
Displaying the Setting Page for a Camera.......... .................................................................. 33
Launching Viewer ................................................................................... .............................. 34
Accessing Camera Tools .............................................................................................. 35
Launching Camera Angle Setting T ool ........................................ .................................. ....... 35
Launching Admin Tools ....... ........................................................ ......................................... 35 
						

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Chapter 3 Camera Specification File Use
Saving a Camera Specification File............................................................................... 38
Saving When Exiting the Tool ............................................................................. .................. 38
Saving Using the Menu ......................................................................................................... 3 9
Editing a Camera Specification File .............................................................................. 40
Camera Specification File Configuration .............................................................................. 40
Loading a Camera Specification File ............................................................................ 43
Importing When This Tool Starts ......................................................................... .................. 43
Automatically Importing When This  Tool Starts .................................................................... 43
Chapter 4 Camera Detection/Configuration Techniques
Specifying an IP Address to Detect a Camera.............................................................. 46
Detecting a Single Camera ........... ........................................................................................ 46
Detecting Multiple Camera s ................................................................................................. 47
Configuring Cameras Using a Setting File .................................................................... 48
Creating a Setting File........................................................................................................ ... 48
Importing a Configuration File............................................................................................... 49
Advanced Camera Settings .......................................................................................... 50
Loading Advanced Settings from a Camera and  Save to a Camera ................................... 50
Saving Advanced Settings as a File ..................................................................................... 51
Loading Advanced Settings from a File................................................................................ 52
Editing the Advanced Camera Setti ng Information .............................................................. 52
Chapter 5 Camera Maintenance
Updating the Software ................................................................................................... 56
Updating the Firmware ......................................................................................................... 5 6
Updating the Mobile Camera View er .................................................................................... 58
Backing Up Setting Values ............................................................................................ 59
Specifying the Save Location for Backup Files ..... ............................................................... 59
Performing a Backup ............................................................................................................ 59
Restoring Settings ......................................................................................................... 61
Mounting/Unmounting Memory Cards .......................................................................... 63
Restarting the Camera................................................................................................... 64
Restoring the Camera to the Initial Settings .................................................................. 65
Downloading Logs......................................................................................................... 66
Chapter 6 Troubleshooting
Lists of Messages .......................................................................................................... 68
Warning Messages ...............................................................................................................68
Error Messages ................................................................................................................. .... 71
Troubleshooting ............................................................................................................. 72
Index .............................................................................................................................. 73 
						

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							Chapter
 
Before Using
This chapter provides an overview of the functions and an outline of actual operation of this tool and explains 
the operating environment, installation procedure, and ot her things you should know when using this tool. 
						

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This tool is software for the initial setup and maintenance of Canon network cameras (hereafter referred to as “cameras”). It 
allows you to efficiently execute IP address settings and other basic settings requ ired when installing cameras, perform 
backup and restoration of camera se ttings after installation, and firmware updates to multiple cameras.
Flow of Operation
1. Initial settings
2. Camera installation
Functions of the Camera Management Tool
Before installing the camera in the final location, set the 
camera in a temporary space to carry out the initial settings. 
Connect the cameras to the same network as the computer.
Detection
Detect the cameras on the network (P. 16).
Basic settings
Configure settings such as t he IP address, date and time, 
camera name, and video settin gs for the camera (P. 26).
Video confirmation
Launch Viewer to immediately check the video for a camera 
(P. 34).
Install the camera in the final location (for details, please 
refer to the Installation Guide).
Angle settings
Angle settings can be configured  for select camera models 
by starting the Camera Angle Setting from this tool (P. 35).
Temporary space
Installation location 
						

							Before Using
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3. Advanced settings after camera installation
4. Camera administration
Configure advanced settings to match the installation 
environment after installation is complete.
Setting Page
Display the Setting Page for each camera, and configure 
advanced settings (P. 33).
You can load advanced camera settings with this tool and 
when necessary change settings and save them. The 
loaded advanced settings can then be saved to a file or to 
the camera (P. 50).
Viewer
Launch Viewer from this tool, and operate the camera while 
viewing its video (P. 34).
Tools
Configure camera settings that suit various usage scenarios 
using Admin Tools, such as Privacy Mask and Intelligent 
Function settings (P. 35).
Multiple cameras displayed in the camera list can be 
managed in a batch.
Status confirmation
View status information on cameras, such as which cameras 
are properly connected,  in a list (P. 19).
Filter
Specify a string for f iltering the camera list to quickly find the 
required camera (P. 21).
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5. Camera maintenance
The following maintenance procedures can be performed 
on cameras that are in operation. Maintenance can be 
performed on multiple cameras at the same time.
 Updating the firmware (P. 56)
 Backing up the setting values (P. 59)
 Restoring backed up setting values (P. 61)
 Operating the memory card (P. 63)
 Restarting (P. 64)
 Restoring the camera to  the initial settings (P. 65)
 Downloading logs (P. 66)
Camera Specification File Use
The information in the list of cameras for this tool can be 
saved as a camera specification file (P. 38). You can use 
this file to perform the fo llowing advanced operations.
 Edit the content of a camera specification file, and 
configure the initial settings for cameras in a different 
location.
 When managing more than 64 cameras, you can save the  camera specification files by area, for example, and 
switch between files during operation.
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