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Canon printer PIXMA MG6821 User Manual

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    							Cannot Find Machine on Printers on Network List Screen
    The machine could not be detected with the current setup method.Select the  Setting printer could not be found on the list  check box and click Next. The screen to show
    another setup method is displayed.
    Perform setup following the instructions on the screen.
    841 
    						
    							Cannot Proceed beyond Printer Connection Screen/Connect Cable
    Screen
    If you cannot proceed beyond the  Printer Connection screen or the Connect Cable  screen, check the
    following.
    Check1  Make sure USB cable is securely plugged in to machine and computer.
    Connect the machine and the computer using a USB cable as the illustration below. The USB port is located at
    the back of the machine.
    Check the items below only if you cannot proceed beyond the Printer Connection screen.
    Check2  Follow procedure below to connect machine and computer again.
    Important
    
    						
    							7.Redo setup according to instructions on Canon website.
    Note
    
    						
    							Cannot Find Machine on Wireless LAN
    Check1 Make sure machine is turned on.
    Check2 Is  icon displayed on touch screen?
    If the icon is not displayed, tap the icon on the upper right and select  Activate wireless LAN on the Change
    LAN  screen.
    Check3
     If machine is temporarily connected to computer via USB cable, make sure
    USB cable is connected properly.
    If you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool over a USB connection, connect the machine and the computer using a USB cable as the illustration below. The USB port is
    at the back of the machine.
    Check4  Make sure machine setup is complete.
    If it is not, perform setup.
    
    						
    							If No Driver  appears under  Name in IJ Network Tool, the machine is not associated with a port. Select
    Associate Port  in the Settings  menu to associate a port with the machine.
    When Printer Driver Is Not Associated with Port
    Check7
     Make sure machine and wireless router network settings match.
    See instruction manual provided with wireless router or contact its manufacturer to check wireless router settings, and then modify machine settings to match.
    Setting an Encryption Key
    Check8  Check for obstructions.
    Wireless communication between different rooms or floors is generally poor. Move the machine and wireless router as necessary.
    To check the radio status,
    
    						
    							If your security software's firewall is on, a message may appear warning you that Canon software is attemptingto access the network. If this warning message appears, set security software to always allow access.
    If you are using any programs that switch between network environments, check their settings. Some programs
    use a firewall by default.
    Check14  If using a router, connect machine and computer to LAN side (same network
    segment).
    Check15  If machine is connected to an AirPort Base Station via LAN, use alphanumeric
    characters for network name (SSID). (Mac OS)
    If the problem is not resolved, redo setup.
    
    						
    							Network Connection Problems
    Machine Suddenly Cannot Be Used
    Network Key Unknown
    Administrator Password Set for Machine Unknown
    Machine Cannot Be Used After Replacing Wireless Router or Changing Its
    Settings
    Printing Is Slow
    Ink Level Not Shown on Printer Status Monitor (Windows)
    847 
    						
    							Machine Suddenly Cannot Be Used
    Cannot Communicate with Machine Following Network Settings Change (Windows)
    Cannot Communicate with Machine via Wireless LAN
    Cannot Communicate with Machine Using Direct Connection
    Cannot Print or Scan from Network Computer
    Cannot Communicate with Machine Following Network Settings
    Change (Windows)
    It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
    Make sure the computer has obtained a valid IP address, and try again to find the machine.
    Cannot Communicate with Machine via Wireless LAN
    Check1  Make sure machine is turned on.
    Check2 Make sure machine and wireless router network settings match.
    To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
    manufacturer.
    To check the current network settings of the machine, print out the network setting information.
    Printing Network Settings
    If the machine network settings do not match with those of the wireless router, change the network settings of
    the machine to match with those of the wireless router using IJ Network Tool.
    Check3  Make sure machine is not placed too far away from the wireless router.
    The machine can be up to 50 m (164 ft) from the wireless router indoors. Make sure the machine is close enough to the wireless router to be used.
    Check4  Check for obstructions.
    Wireless communication between different rooms or floors is generally poor. Move the machine and wireless
    router as necessary.
    Check5  Make sure there is no source of radio wave interference nearby.
    If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
    is nearby, it may cause interference. Place the wireless router as far away from interference sources as
    possible.
    Check6  Make sure computer network settings are correct.
    848 
    						
    							For more on connecting and setting up a network device, see the device instruction manual or contact itsmanufacturer.
    Check7  Make sure wireless signal is strong. Monitor signal status and move machine
    and wireless router as necessary.
    
    						
    							2.Right-click Wireless Network Connections  icon on notification area of desktop, and then click
    View Available Wireless Networks .3.
    Select network name on screen that appears, and then click  Connect.
    Select "XXXXXX-MGXXXXseries" ("XX" represents alphanumeric characters) as network name.
    4.
    Enter network key on screen that appears, and then click  Connect.
    By default, the serial number of the machine is used as the network key. Check the serial number by one of the following methods.
    
    						
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