Casio Qt 6000 User Manual

							Touch Screen Smart Terminal
QT-6000
User’s ManualIntroduction
Table of Contents
Introducing QT-6000
Display/Keyboard
Basic Operations & Setups
Registrations
Programs
Advanced Operations
Useful Features
Reports
Troubleshooting
Error Code Table
Index
Eu Di U.K. CI Canada 
						

							2E 
						

							Introduction & Contents
QT-6000 Users Manual3E
Casio Europe GmbH
Bornbarch 10, 22848 Norderstedt
Germany
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Please keep all information for future reference.
GUIDELINES LAID DOWN BY FCC RULES FOR USE OF THE UNIT IN THE U.S.A.
(Not applicable to other areas)
WARNING: 
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Apparaten skall anslutas till jordat nätuttag.
NLBatterij nietThis product Contains Mercury and must be recycled or Deposed of Properly.
weggooien, maarEste producto contiene mercurio y debe ser reciclado o eliminado apropiadamente.
inleveren als KCA.
The main plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily
accessible.
Introduction
Congratulations on your selection of a CASIO QT-6000 touch screen smart terminal. This terminal is the
product of the worlds most advanced electronic technology, for outstanding versatility and reliability.
Simplified operation is made possible by a specially designed touch screen and a wide selection of automated,
programmable functions.
A specially designed keyboard layout and a bright, easy-to-read color display help to take the fatigue out of
long hours operation.
In the operation examples contained in this manual, the print and display samples are not actual size. Also, all
samples are just images. 
						

							4E
Safety Precautions
•To use this product safely and correctly, read this manual thoroughly and operate as
instructed.
After reading this guide, keep it close at hand for easy reference.
Please keep all informations for future reference.
•Always observe the warnings and cautions indicated on the product.
About the icons
In this guide various icons are used to highlight safe operation of this product and to prevent
injury to the operator and other personnel and also to prevent damage to property and this
product. The icons and definitions are given below.
Indicates that there is a risk of severe injury or death if used incorrectly.
Indicates that injury or damage may result if used incorrectly.
Icon examples
To bring attention to risks and possible damage, the following types of icons are used.
The 
 symbol indicates that it includes some symbol for attracting attention (including
warning). In this triangle the actual type of precautions to be taken (electric shock, in this
case) is indicated.
The 
 symbol indicates a prohibited action. In this symbol the actual type of prohibited
actions (disassembly, in this case) will be indicated.
The 
 symbol indicates a restriction. In this symbol the type of actual restriction (removal of
the power plug from an outlet, in this case) is indicated.
 Warning!
Handling the terminal
Should the terminal malfunction, start to emit smoke or a strange odor, or
otherwise behave abnormally, immediately shut down the power and unplug
the AC plug from the power outlet. Continued use creates the danger of fire and
electric shock.
•Contact CASIO service representative.
Do not place containers of liquids near the terminal and do not allow any
foreign matter to get into it. Should water or other foreign matter get into the
terminal, immediately shut down the power and unplug the AC plug from the
power outlet. Continued use creates the danger of shorting, fire and electric
shock.
•Contact CASIO service representative.
Should you drop the terminal and damage it, immediately shut down the power
and unplug the AC plug from the power outlet. Continued use creates the
danger of shorting, fire and electric shock.
•Attempting to repair the terminal yourself is extremely dangerous. Contact CASIO service
representative. 
						

							Introduction & Contents
QT-6000 Users Manual5E
 Warning!
Never try to take the terminal apart or modify it in any way. High-voltage
components inside the terminal create the danger of fire and electric shock.
•Contact CASIO service representative for all repair and maintenance.
AC adaptor, Power plug and AC outlet
Use only a proper AC electric outlet (100V~240V) . Use of an outlet with a
different voltage from the rating creates the danger of malfunction, fire, and
electric shock. Overloading an electric outlet creates the danger of overheating
and fire.
Please use the adaptor (ADP820A) specified for this terminal. Use another
adaptor may cause fire, electrical shock, or malfunction.
Make sure the power plug is inserted as far as it will go. Loose plugs create the
danger of electric shock, overheating, and fire.
•Do not use the terminal if the plug is damaged. Never connect to a power outlet that is
loose.
Use a dry cloth to periodically wipe off any dust built up on the prongs of the
plug. Humidity can cause poor insulation and create the danger of electric
shock and fire if dust stays on the prongs.
Do not allow the power cord or plug to become damaged, and never try to
modify them in any way. Continued use of a damaged power cord can cause
deterioration of the insulation, exposure of internal wiring, and shorting, which
creates the danger of electric shock and fire.
•Contact CASIO service representative whenever the power cord or plug requires repair or
maintenance.
 Caution!
Do not place the terminal on an unstable or uneven surface. Doing so can
cause the terminal — especially when the drawer is open — to fall, creating the
danger of malfunction, fire, and electric shock.
Do not place the terminal in the following areas.
•Areas where the terminal will be subject to large amounts of humidity or dust, or directly
exposed to hot or cold air.
•Areas exposed to direct sunlight, in a close motor vehicle, or any other area subject to very
high temperatures.
The above conditions can cause malfunction, which creates the danger of fire.
Do not overlay bend the power cord, do not allow it to be caught between
desks or other furniture, and never place heavy objects on top of the power
cord. Doing so can cause shorting or breaking of the power cord, creating the
danger of fire and electric shock.
Be sure to grasp the plug when unplugging the power cord from the wall outlet.
Pulling on the cord can damage it, break the wiring, or cause short, creating the
danger of fire and electric shock.
Never touch the plug while your hands are wet. Doing so creates the danger of
electric shock. Pulling on the cord can damage it, break the wiring, or cause
short, creating the danger of fire and electric shock.
Never touch the printer head and the platen. 
						

							6E
Introduction & Contents
Introduction & Contents...................................................................................... 6
Introducing QT-6000 ........................................................................................... 10
General guide.................................................................................................................................. 10
Touch screen panel......................................................................................................................... 13
Main display part ............................................................................................................................. 14
Keyboard part.................................................................................................................................. 16
Keyboard part with pop-up window................................................................................................. 18
List pop-up window..................................................................................................................... 18
Check number pop-up window................................................................................................... 18
Allocatable functions........................................................................................................................ 19
Keys in check No. pop-up window................................................................................................... 21
Basic Operations and Setups ............................................................................22
How to use the terminal .........................................................................................................22
Clerk sign on/off and mode change....................................................................................... 23
Assigning a clerk............................................................................................................................. 23
Clerk key..................................................................................................................................... 23
Clerk number key....................................................................................................................... 23
i-Button key................................................................................................................................. 23
Mode change................................................................................................................................... 24
Mode pop-up window................................................................................................................. 24
Displaying the time and date........................................................................................................... 25
To display and clear the date/time..............................................................................................25
Adjusting the time and date............................................................................................................. 25
To adjust the time....................................................................................................................... 25
To adjust the date....................................................................................................................... 25
Preparing and using flat-PLU keys ........................................................................................ 26
Registering flat-PLU keys ................................................................................................................ 26
Programming to flat-PLU................................................................................................................. 27
Flat-PLU unit price programming procedure.............................................................................. 27
Flat-PLU department link/tax status/listing capacity programming procedure.......................... 28
Registering flat-PLU keys by programming data .............................................................................29
Preset price ................................................................................................................................ 29
Preset tax status......................................................................................................................... 29
Locking out high amount limitation.............................................................................................29
Preparing and using discounts/reductions............................................................................ 30
Programming discount rate and reduction amount......................................................................... 30
Registering discounts...................................................................................................................... 31
Discount for items and subtotals................................................................................................31
Registering reductions..................................................................................................................... 32
Reduction for items..................................................................................................................... 32
Reduction for subtotal................................................................................................................ 32
Registering credit and check payments ................................................................................. 33
Check.......................................................................................................................................... 33
Credit.......................................................................................................................................... 33
Mixed tender (cash, credit and check)....................................................................................... 33
Registering both the Euro and local currency....................................................................... 34
Registering returned goods in the REG mode ...................................................................... 36
Registering returned goods in the REF mode ....................................................................... 37 
						

							Introduction & Contents
QT-6000 Users Manual7E
Normal refund transaction............................................................................................................... 37
Reduction of amounts paid on refund.............................................................................................37
Registering money received on account ...............................................................................38
Registering money paid out................................................................................................... 38
Making corrections in a registration....................................................................................... 39
To correct an item you input but not yet registered......................................................................... 39
To correct an item you input and registered....................................................................................40
To correct the item you registered previously in this receipt........................................................... 41
To cancel all items in a transaction................................................................................................. 41
No sale registration................................................................................................................ 41
Printing the daily sales reset report....................................................................................... 42
Procedure........................................................................................................................................ 42
Printout (by optional remote printer)................................................................................................ 43
Advanced Operations........................................................................................ 44
Post-finalization receipt.......................................................................................................... 44
Inputting the number of customers........................................................................................ 45
Clerk interrupt function.......................................................................................................... 46
Printing slip ............................................................................................................................ 47
Printing slips.................................................................................................................................... 47
To perform auto batch printing 1................................................................................................47
To perform auto batch printing 2................................................................................................48
About the maximum number of slip lines................................................................................... 48
Check tracking systems.........................................................................................................48
Check tracking system.................................................................................................................... 48
Opening a check......................................................................................................................... 49
Adding to a check....................................................................................................................... 49
Issuing a guest receipt............................................................................................................... 50
Closing a check memory............................................................................................................ 50
New/old check key operation...................................................................................................... 51
Add check................................................................................................................................... 52
Separate check........................................................................................................................... 53
Clerk transfer.............................................................................................................................. 54
Table transfer .............................................................................................................................. 54
Condiment/preparation PLUs ................................................................................................ 55
Text recall............................................................................................................................... 55
Deposit registrations.............................................................................................................. 56
Deposit from customer............................................................................................................... 56
Deposit from customer during sales transaction........................................................................ 56
List-# registrations................................................................................................................. 56
Bill copy.................................................................................................................................. 57
Tray total................................................................................................................................ 58
Multiple item totalling function......................................................................................................... 58
Set menu ............................................................................................................................... 59
Tips ........................................................................................................................................ 59
Stock check............................................................................................................................ 60 
						

							8E
Introduction & Contents
Actual stock quantity inquiry ..................................................................................................60
Single item cash sales........................................................................................................... 61
Addition.................................................................................................................................. 62
Addition (plus).................................................................................................................................. 62
Premium (%+).................................................................................................................................. 62
Coupon transactions.............................................................................................................. 63
Coupon registration using  (coupon key).................................................................... 63
Coupon registration using  (coupon 2 key)........................................................................ 63
Registering the second unit price.......................................................................................... 64
Preset tender amount ............................................................................................................66
Arrangement key registrations............................................................................................... 67
Currency exchange function.................................................................................................. 68
Registering foreign currency........................................................................................................... 68
Full amount tender in a foreign currency.................................................................................... 68
Partial tender in a foreign currency............................................................................................69
Temporarily releasing compulsion......................................................................................... 70
VAT breakdown printing.........................................................................................................71
Registering loan amounts...................................................................................................... 72
Registering pick up amounts................................................................................................. 72
Changing media in drawer ..................................................................................................... 72
Scanning PLU........................................................................................................................ 73
Item registration............................................................................................................................... 73
Unit price inquiry.................................................................................................................... 73
Programming to clerk............................................................................................................. 74
Programming procedure.................................................................................................................. 74
Programming descriptors and messages.............................................................................. 75
Programming item descriptor (flat-PLU) procedure........................................................................ 75
Programming function key character procedure............................................................................. 76
Programming receipt/slip message procedure................................................................................ 77
Entering characters............................................................................................................... 78
Entering characters......................................................................................................................... 78
Editing characters............................................................................................................................ 80
Correcting a character just entered............................................................................................80
Correcting and adding/deleting an item descriptor already set................................................. 80
Printing read/reset reports .....................................................................................................81
The tree of X/Z menu window......................................................................................................... 81
To print the individual key (department, subdepartment, PLU/flat-PLU, function) read report ....... 82
Procedure................................................................................................................................... 82
Report (by optional remote printer)............................................................................................82
To print the financial read report..................................................................................................... 83
Procedure................................................................................................................................... 83
Report (by optional remote printer)............................................................................................83
To print the individual clerk read/reset report.................................................................................. 84
Procedure................................................................................................................................... 84
Report (by optional remote printer)............................................................................................84 
						

							Introduction & Contents
QT-6000 Users Manual9E
To print the daily sales read/reset report......................................................................................... 85
To print the periodic 1/2 sales read/reset reports ............................................................................ 85
Procedure................................................................................................................................... 85
Report (by optional remote printer)............................................................................................85
To print the PLU read/reset report................................................................................................... 86
Procedure................................................................................................................................... 86
Report (by optional remote printer)............................................................................................86
To print the hourly sales read/reset report...................................................................................... 87
Procedure................................................................................................................................... 87
Report (by optional remote printer)............................................................................................87
To print the monthly sales read/reset report....................................................................................88
Procedure................................................................................................................................... 88
Report (by optional remote printer)............................................................................................88
Reading the terminals program ............................................................................................ 89
The tree of P6 (program read) menu window................................................................................. 89
Procedure........................................................................................................................................ 90
Report example............................................................................................................................... 90
Unit price and quantity............................................................................................................... 90
Item descriptor............................................................................................................................ 91
Character and Message............................................................................................................. 92
Clerk ........................................................................................................................................... 92
Key feature................................................................................................................................. 92
Troubleshooting................................................................................................. 94
When an error occurs............................................................................................................94
When the terminal does not operate at all ............................................................................. 97
In case of power failure.......................................................................................................... 98
Options.................................................................................................................................. 98
Specifications..................................................................................................... 99
Index.................................................................................................................. 100 
						

							10E
General guide
This part of the manual introduces you to the terminal and provides a general explanation of its various parts.
Introducing QT-6000
Touch screen panel
Display on/off key
Pilot lamp
i-Button key receiver
(only for QT-6000-DLS)
Stand
Front view
Accessories
Dust cover Drawer fixing screws AC adaptor