Cisco Spa 504G User Guide

Using Basic Call Management Functions
Parking a Call
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To pick up a call ringing at a specific extension by using the softkey:
STEP 1Press the pickup softkey.
STEP  2Enter the extension number of the phone from which you are picking up the call 
and press dial.
STEP  3Press dial again.
Parking a Call 
You can park a call on a designated line so that another person in your company 
can pick up the call. The call is active until it...

Using Basic Call Management Functions
Placing a Three-Way Conference Call
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STEP  3Press dial. The call is picked up on your phone.
To view a list of parked calls (and unpark from the list):
STEP 1Press the Setup button.
STEP  2Select Call Park Status.
STEP  3Choose the parked call you want to retrieve and press unpark.
Placing a Three-Way Conference Call
You can start conference calls by:
•calling both numbers and pressing the...

Using Basic Call Management Functions
Using the Phone Directories
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STEP  3Press the Conference button again. All three parties are connected in the 
conference call. 
When you hang up, the all parties are disconnected.
Conferencing a Held Call with an Active Call
If you have a call on hold and an active call, you can create a conference call that 
includes the active call and the call on hold (except on the Cisco SPA501G).
With...

Using Basic Call Management Functions
Using the Phone Directories
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Using Your Personal Directory
To access the Phone Directory, press the dir softkey, or press the Setup button 
and select Directory. You can also view and edit the directory from your PC using 
the web configuration utility. See the “Using Your Personal Directory” section 
on page 72.
To add a new entry to the directory:
STEP 1In the Directory screen, when New...

Using Basic Call Management Functions
Using the Call History Lists
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Using the Corporate Directory
Depending on your Internet Telephony Service Provider or corporate network 
setup, you might not have a corporate directory available to you.
To use the corporate directory:
STEP 1Press the dir softkey, or press the Setup button and select Directory.
STEP  2Select Corporate Directory.
STEP  3Choose an entry and press the dial...

Using Basic Call Management Functions
Setting or Changing a Phone Password
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STEP  3Select the Call History list you want to view. Available Call History lists are:
•Redial List—Shows the last 60 numbers dialed from your phone.
•Answered Calls—Shows the caller ID of the last 60 answered calls.
•Missed Calls—Shows the last 60 missed calls.
To dial a number from one of the Call History lists, choose the call and press dial.
If the...

Using Basic Call Management Functions
Accessing Voicemail
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STEP  3Enter a numeric password. Enter the same password again to verify the accuracy. 
STEP  4Press save.
Accessing Voicemail
To access voicemail, press the Messages button on your phone. Your system 
administrator should configure your phone with the correct voicemail number so 
that pressing the Messages button automatically dials your voicemail system.
If you need to...

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Using Advanced Phone Features
This chapter describes how to configure advanced features on your IP Phone. It 
contains the following sections:
•Configuring Privacy and Security, page 49
•Enabling and Using Dial Assistance, page 51
•Using the Paging Feature, page 53
•Monitoring and Accessing Another Phone, page 54
•Customizing Your IP Phone Screen, page 55
•Using Ring Tones, page 58
•Configuring Date and Time, page 58
•Using Star...

Using Advanced Phone Features
Configuring Privacy and Security
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Configuring Privacy and Security
Blocking Caller ID
You can block Caller ID from your phone so that your phone number does not 
appear to the person you call.
Using the Setup button:
STEP 1Press the Setup button.
STEP  2Select Preferences.
STEP  3Choose Block Caller ID and press edit.
STEP  4Press y/ n  to choose yes (enable) or no (disable).
STEP  5Press ok.
STEP...

Using Advanced Phone Features
Configuring Privacy and Security
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STEP  6Press save.
Using the star code:
Press *77. Anonymous call rejection will be enabled until you enter *87.
Using Secure Call
With the secure call feature, the active call is encrypted so that others cannot 
eavesdrop. Before attempting to enable Secure Call, verify with your phone 
service provider that Secure Call is available. 
Using the Setup button (not...