Comdial Digital Telephone System Instructions Manual

							System OperationControls And IndicatorsIM166-107
Ringer Volume Control
Each station has a ringer volume control.Adjust the
ringer volume of each station as desired by its user.
TelephoneControl Location
7114s, 7114sRocker switch located on
6012S, 60248front faceplate.
8012S, 8112sAdjust while ringing
to set volume.
7701x, 8101NSwitch on bottom housing.8112N
Set for fixed volume levels.
701 OS, 711 oxSwitch on left side of telephone.
7016sSet for fixed volume levels.
Status Indicators And Tone Sequences
The following pages describe the light and ring
patterns associated with system operation.
NOTE: The values shown are 
typical.They are
provided for illustration purposes only.
Display Intensity
A user can adjust the intensity (brightness and
contrast) of the liquid crystal display (LCD) readout
that is included on some digital telephones to a
desired operating level at any time that the telephone
is idle and on-hook.
To adjust the display intensity,
l Press and hold the MUTE button until the desired
intensity is achieved.
e 
						

							SYSTt..r RINGING PATTERNS
tI.
COlPBX Line Ring
Intercom Tone 
SignaltinsVoice 
Stgnalling alert
Timed hold recall at
station that put call
on hold
:all back alert
Iueue Enableds
‘all forward alert
‘ansfer ringingHost system ring cadence
Two 150 msec. tone bursts
sounded every 4 seconds
One 215 
msec. tone burst
Three 150 msec. tone bursts
sounded at the end of each
timeout period
3ne 80 msec. tone burst
lollowed by three 150 msec.
!one bursts and one 80 msec.
:one burst
3ne 80 msec. tone burst
Two 1 
.l set tone bursts
sounded every 4 secondsRING CADENCE DEPENDENT
UPON HOST SYSTEM 
						

							INTERCOM CALL PROGRESS TONES
(Heard through handset receiver or over monitor speaker)
sounded three times
otification tone
followed by 280 msec.
lverride feature
ut allowed
Nignt transfer feature
not allowed530 msec. tone bursts
sounded continuously 
						

							c
J
Call waiting tone
Three 80 msec. tone bursts
soundedonce
Called station in 
do-not-140 msectone burst
disturb mode
sounded twice every
1.5 sec.
Call-back busy feature on260 msec. tone burst
soundedonce
I
System is awaiting
80 msec. tone bursts sounded
memory dial number
continuously
or key mapping entry
lln_
after location is specified
Override feature on
- warning tone
Six 100 msec tone bursts
sounded for 1.5 sec.
iOHVA tone
NSD ringback toneDual 440/460 Hz tone
sounded 1 
sec.on/l set off.trc
d-4,
)ISD dial tone381 Hz tone soundedD
continuously
I
rISD confirmation toneTwo 125 sec. bursts
of 381 Hz tone sounded once
IISD busy/error toneThree 500 msec. bursts
of 381 Hz tone sounded once 
						

							LINE SELECT LIGHTS
idleSteady off
RingingContinuous flash
(560 msec. on - 560 msec. off)III
In useYour stationGreen indicator - on steady
Other stationRed indicator - on steady
On holdYour stationGreen indicator - continuous winking(490 msec. on - 70 msec. off)
uuuuuOther stationRed indicator - continuous winking
(490 msec. on - 70 msec. off)
Exclusive holdRed indicator 
- steady on
at other station
Held callYour stationGreen indicator 
- continuous flutter
time out
(70 msec. on - 70 msec. off)
Other stationRed indicator - continuous flutter(70 msec. on - 70 msec. off) 
						

							MESSAGE WAITING LIGHT
Message WaitingContinuous flash
(560 msec. on 
- 560 msec. off)II
INTERCOM LIGHT
In use 
- your station
Auto 
redial activeSteady on with wink off
(2.3 sec. on 
- 70 msec. off)
Continuous flash
(70 msec. on 
- 70 msec. off)
Messaging display
Night mode
-Station 10 and 12Continuous winking
(490 msec. on 
- 70 msec. off)
Flutter with repeative off periods
(flutter rate 
- 560 msec. off)
uuIIuuu
n
cAJso23 
						

							BLF LIGHTS
LCD messagingContinuous flash
(70 msec. on - 70 msec. off)DSS station idleSteady off
DSS station bus
Yon outside
line or intercom ine.
DSS station in do not
disturb mode.
SPEAKER LIGHTSteady on
Steady on
MUTE LIGHT
vSteady on 
						

							IMl66-107
Maintenance
Chapter 6
Maintenance
:
Technical AssistanceTechnical Assistance
Should you experience difficulty with installation,
checkout, or programming, and have made an attempt
to isolate the problem using information provided
herein; or should you encounter problems at a later
date which cannot be resolved by referring to this
manual, call the 
Comdial Technical Service staff.
They can be reached at 
1-800-388-8224 between the
hours of 8:00 AM and 8:00 PM Eastern time, Monday
through Friday.
When calling for technical assistance, you should be
at the job site and you should have in your
possession, as a minimum, an accurate volt-ohm
meter and a copy of this manual.
Repair Service
If your common equipment cabinet or an individual
station needs repair, it may be returned to Comdial.
Comdial will, at their option, either repair the defective
equipment or replace it with a remanufactured unit.
This repair will be done for a fixed charge. For
information on this charge, please call or write to the
address given below.
Comdial
P.O. Box 7266
Charlottesville, VA 22906
Attention: Repair Department
Telephone: (604) 
976-2400
I-800-877-4448
And Repair Service
When returning equipment for repair, pack it carefully
to prevent damage. Any damages during shipment
will be the responsibility of the purchaser. The
equipment should be shipped freight or postage
prepaid. The shipping address is:
Comdial
1180 Seminole Trail
Charlottesville, VA 22901
Attention: Repair Department
Fuse Location
The system is protected against short circuit damage
by a slow-blow fuse located on the right side of the
common equipment cabinet. Always replace the fuse
with one of the same value and type, 
othennrise,
equipment damage could result.
l 4-Line, a-Station Base Unit - lA, 250V Slow-Blow
l a-Line, 1SStation Base Unit - 3A, 250V Slow-Blow
l lSLine, 32Station Base Unit - 3A, 250V Slow-Blow
Wiring
Refer to Chapter 3 section titled Checkout and Failure
/so/&ion for instructions for testing the system wiring
and components for possible failure. 
						

							MaintenanceIMl66-107Frequently Asked Questions Concerning The Digital Telephone System
QuestionAnswerSystem Manual Reference
What prevents the speaker light
from turning off?Check to see if background music is
turned on. Verify if the station port is
programmed in the headset modePages 2-3,2-l 3, 2-18, 4-29
Why is the display on the LCD
speakerphone difficult to read?Adjust the LCD contrast level by holding
the MUTE button down for more than
five seconds and let contrast levels 0 -7
scroll through until the desired darkness
appears.see system user’s guide
Why will the system not
communicate with the printer?Make sure the parameters of the printerPages 
3-28,3-38,4-5,4&l
(such as the baud rate, data bits, and so
.forth) match the system. Also, verify
that the wiring configuration 
iS correct.
Why does a printer that is hooked
up for SMDA reports print at the
completion of each outside call?SMDR printout is enabled.Page 4-72
Even though the telephone is
programmed to ring, something is
preventing it from ringing. What
could that be?Check to see if there is a visual
indication of ringing. If there is, check
the ringer volume setting of the
telephone. If it still does not ring,
reprogram the feature.Pages 
2-21,4-g
What could prevent a programmer
from programming a DSS
appearance or a feature
appearance at an unused line
button?The button’s previous function iS
interfering. A programmer must first
use the button mapping programming
procedure to blank the default line
assignment to the button before
reprogramming that button for another
purpose.Page 4-38
What would prevent the TAP
button of a station from generating
a flash on a system that is
installed behind 
CENTREX or a
PBX?A programmer must reprogram the
telephone system’s TAP button flash
time to match the hook flash time of the
host system.Page 4-l 3
The customer has requested toll
restriction for certain telephones
but wants certain people to be
able to override these restrictions.
How can this be arranged?First disable the system speed dial toll
restriction, then program a system
speed dial location to choose a line and
dial a pause when it is used. Provide
this speed dial location to only those
users that need to override tollPage 4-78
restrictions. These users can press this
speed dial button and then dial their
desired telephone number.
What could prevent a programmer
from programming lines into line
groups?On systems with revision 
8T and earlier
software, the installer must first strap
the common equipment to provide
hybrid operation. On currently
produced systems, this is not necessary.Page 3-1
6-2 
						

							IMl66-107
Maintenance
Question
Speed dial locations are
programmed but sometimes will
not dial when the users use them.
What causes this to happen?Answer
This is could happen when the speed
dial is programmed to only access a
specific line. If this line is busy, no
action will ensue. When programming
speed dial numbers, select a line group
instead of an individual line.
System Manual Reference
Pages.2-2,2-16,2-18,
2-22, 
3-1,4-10,4-17
What could prevent a line light
from turning on when auxiliary
equipment that is hooked up
ahead of the system on that line is
in use?(Remember, on systems with a software
revision of 8T or earlier, the installer
must install the hybrid strap to allow line
group use.) For line groups to be
active, you must assign lines to them.
Alternately, consider enabling idle line
. preference.
Automatic off-hook detection only works
if the device is connected to the
auxiliary interface connections of lines
two or four.Pages 2-3,3-23
Why cannot an attendant (station
port 
10 or 12) program the night
transfer code under a
programmable button?The feature may not be available. It is
available only in software releases 8A
and later.Check software revision
number of cartridge.
Why cannot an attendant (station
port 10 or 12) delete call
accounting records?
How can the system be arranged
so that the user can access more
than two lines on a two-line
telephone?The programmer must first enable this
capability for the attendant using the
system class of service programming.
There several solutions to this problem.
They are as follows:
1. Reprogram one of the lines as a line
group button and have it access a
group of lines.
2. Use dynamic line buttons.
3. Use idle line preference.Page 4-73
Pages 4-17, 
4-36,4-38
What prevents voice announce
from operating?
What prevents the user from
programming a button for a
response message?Called station could have the voice
announce blocking feature turned on.
The programmer or the attendant must
first program the system LCD message,
before the user can assign it to a
dedicated button.Pages 4-35, 4-40
Page 4-7, also see system
user’s guide