Comdial Digitech Multiline Telephone Instructions Manual

							DIG/TECH 
Digital Telephone 
System 
Multiline Telephone 
Station User’s 
Guide 
This user’s guide applies to the following 
telephone models (when used on 
Comdial Gxxxx common equipment with 
lxxxx or Sxxxx software cartridge 
Rev. 11A and later): 
7714S” Rev. I and later 
7714X-” Rev. I and later 
If you need more information, 
consult your &&m&&&U  
						

							DigiTech Station User’s Guide 
Introduction 
GCA70-280 
Congratulations and thank you for using a DigiTech telephone1 Once you have seen all of the 
options and benefits that your new telephone offers, you will wonder how you ever did your 
job without it. This manual serves as a helpful guide for using all of the various functions of 
your new telephone and as a quidc reference guide as well. If you ,should need more 
information about a particular function or on a function that is not listed in this guide, consult 
the w GCA 70-221, (your system attendant or whoever runs your main 
telephone system should have several copies). 
Typical DigiTech Telephqne 
(Model 7714s shown) ’ 
Microphone Openln~‘~  Hold Button ’  
						

							Understanding the Lights on Your Telephone 
Next to A Line 
Button 
Next to A Direct 
0 
Station 
Select (DSS)/ 
Busy Lamp 
Field (BLF) Button 
Next to A Fixed 
Feature 
or Programmable 
Feature Button 
Above the 
ITCM 
Steady Steady Steady Flashing Flashing Fluttering Fluttering Winklng WlrMIg Steady 
off Green Red Red Orange Green Red Green Red Red with quick flash 
Line is Line is in Line is in 
lhe is Your Line is Line has Line has Line is on tine is 
idle use at your use at ringing ringing in recalled recalled hold at on hold 
station another and will be from hold from hold your at 
station answered at your at anottter station another 
when you station station station 
lift the 
handset 
Station is 
idle Station is 
in usa 
or indo 
not 
disturb Station is 
receiving a 
calloris 
calling you Station-to- 
station 
messaging 
has been 
set 
The 
feature 
is off The feature 
is on 
Your Another 
intercom station is 
is idle calling you Auto rsdial 
is in use 
or 
System is 
in night 
mode 
above 10 An LCD You are usir 
message your infercor 
has been 
set on 
s;tulrx  
						

							Above the HOLD 
BUttOtt 
Above the MUTE 
Button 
. 
Above the 
SPEAKER 
Button 
Uwersranamg me Lignts on Your Telephone -cont- 
steady steady 
Steady off Green Red Flashing Flashing Fluttering Fluttering Winking 
Red 
Orange Green Red 
Green 
Massage waiting has 
been sat Automatic 
station 
relocation 
has been 
set 
Mute is 
deactivated Called 
party 
cannot 
hear you 
I 
Steady Red Wlth Telephone 
On Hook and Busy Steady Red wlth Telephone Steady Red wlth telephone 
On Hook and Idle Off Hook and BUSY I 
Speakerphone mode active Background Music on Group Listen is active 
..^.” _.._..  
						

							GCA70-280 Digirech Station Users G~icle 
Using the Speakerphone 
l If your telephone is equipped with a speakerphone, the 
speakerphone can be used for any operation in ,tiich the 
handset can be used by pressing the SPKR button 
instead of lifting the handset. You cannot use the 
speaker to receive a SOHVA or to originate paging. 
Answering Calls 
l To answer a call that is ringing at your telephone, 
1. if the light is flashing orange, lift handset; 
2. if the light is red, press the flashing line and lift handset. 
l To answer a call using the speakerphone, 
press flashing line or ITCM button. 
l To answer a call that is ringing at any telephone, 
1. lii handset, 
2. press ITCM and dial +k 4 plus extension number of ringing telephone. 
l To answer a call that is ringing at a particular telephone 
in your group, 
1. hear ringing 
2. lift handset, 
3. press ITCM and dial # 4 (ringing station must be programmed in 
. your call pickup group). 
l To answer a call that is ringing the loud ringer or night 
transfer station, 
1. hear ringing , 
2. lift handset, 
3. press ITCM and dial 80, 
4. answer call. 
Answering Subdued-Off Hook 
Voice Announcements (SOHVA) Calls 
NOTE: Your telephone may be arranged to receive a subdued off-hook voice 
announcement (SOHVA). If it is, an intercom caller may break into your 
outside call and deliver a message to your telephone receiver for you to 
hear. It works as follows: 
while off-hook on an outside call, hear several quick tone bursts 
followed by an announcement delivered to your ear through the 
handset. 
s  
						

							DigiTech Station User’s Guide GCA70-280 
l To respond verbally, 
1. Press and hold MUTE, 
2. speak into handset. 
l To respond non-verbally, 
1. press pre-programmed button (see page 16 of this manual for further 
instructions on programming this function). 
NOTE: Announcing stafon must have LCD speakerphone. 
. To Block SOHVA, 
NOTE: You may block SOHVA only if your telephone is programmed for you to 
do so. 
1. lift handset, 
2. press ITCM and dial +K 2, 
3. turn 
SOHVA back on by lifting the handset, pressing ITCM, and 
dialing W 2. 
Making Calls 
l To make a call, 
1. fii handset, select line (unless your telephone selects it for you), or 
select intercom: and listen for dial tone, 
2. either dial number, or press 
HOLD then, press autodial, use speed 
dial feature, use redial feature, or press Direct Station Select (DSS) 
if making an Intercom call. 
l To dial autodial number, 
1. press preprogrammed button. If button is programmed at the second 
level of a DSS button, press HOLD before pressing autodial button, 
2. when called party answers, lfft handset. 
l To dial personal or system speed dial number, 
1. dial desired code: 1-O = personal spaed dial number, +klO -*99 = system speed dial number, 
if you select a line, press 
HOLD then dial code, 
2. when called party answers, Ml handset. 
l To redial the last number that you dialed at your 
telephone, 
1. lift handset and dial #, 
if you select a line, press 
HOLD then dial #, 
2. when called party answers, lift handset.  
						

							GCA70-280 DigiTeoh Station User’s Guide 
l To access outside line using line group feature, 
1. press ITCM, then dial line group access code: 
9=groupl, 
81 = group 2, 
82 = group 3, 
82 = group 4, 
2. listen for outside dial tone, 
3. dial number, 
4. when called party answers, lift handset,. 
l To queue for a line group if ail lines are busy, 
1. 
press ITCM and dial line group access code (9,81,82, or 82), 
2. hear busy tone and dial $8, 
3. hang up and wait for queuing ring-back. 
4. when called party answers, lii handset. 
l To answer queuing ring-back, 
lift handset and hear dial tone for line. 
l To cancel queuing before it rings back at your telephone, 
1. 
lift handset, 
2. press ITCM and dial I8, 
3. hang up handset. 
l if you are required to enter an account code when making 
outside calls, 
1. select line, 
2. press fTCM and dial * 94,’ 
3. dial your account, hear outside dial tone, and dial outside number, 
4. when called party has ansWered, lift handst. 
Holding Calls 
l To place a call on hold, 
1. press HOLD, 
2. hang up handset. 
l To return to call that is on hold, 
lift handset and press line button with flashing green light. I. 
; 
l To place a call on exclusive hold, 
press HOLD twice and hang up handset.  
						

							DigiTech Station User’s Guide GCA70-280 
l 
To place a call on hold at another telephone, 
i . while on line, press ITCM (system places call on hold), 
2. dial * 90, than dial extension number of telephone to receive held 
call, 
3. hang up handset. 
l 
To answer a call at the extension receiving held call, 
1. lifthandset, 
2. press ITCM and dial # 90. 
l 
To cancel directed call hold and retrieve the call, 
1. lift handset, 
2. press ITCM, dial +k 4, then dial the extension number of the tele- 
phone to which you directed the call, 
3. retrieve the call. 
l 
To answer a call that someone placed on hold at your 
telephone. 
1. lift handset, 
2. press ITCM, and dial # 90. 
l 
To parka call, 
1. press ITCM, 
2. dial *, then dial park orbit access code 
(91 - 99) (if chosen orbit is busy, dial alternative orbit number), 
3. hang up handset, 
4. use paging feature to announce call and park orbit acoess code if 
necessary. 
NOTE: If call is not retrieved within a programmable time limit, it reverts to the 
parking station as a standard held call, and only one call can be placed In 
an orbit at a time. 
l 
To retrieve parked call, 
i . hear announcement, 
2. liff handset, 
3. press ITCM and dial X, 
4. dial park orbit access code (91 - 99) 
5. answer call.  
						

							GCA7C-280 DigiTech Station User’s Guide 
Transferring Outside Calls 
l 
To announce a call before transferring it, 
1. answer outside call, 
2. press TFIANSKONF (call is placed on hold), 
3. dial station number, 
4. upon answer, announce the call, 
5. hang up the handset (call is transferred). 
l To transfer a call without first announcing it, 
1. answer outside call, 
2. press TRANSKONF (call is placed on hold), 
3. dial station number, 
4. hang up handset. Call will re-ring your telephone if it is not answered 
within a preprogrammed time. 
l If you hear a busy signal or receive no answer, 
press TFtANSKONF and return to outside call. 
Conferencing Stations Together 
l 
To conference any combination of inside stations and 
outside lines, 
1. make first call and press TRANSICONF, 
2. make next call and press TRANSlCONF to establish conference, 
3. repeat steps to add up to two more parties. 
NOTE: When setlfng up a conference call with outside lines and inside stations, 
you must call the outside lines first. Use the line group access codes to 
place the outside lines in your conference. 
l To drop outside lines from the conference, 
1. first press HOLD to place all calls on hold (not doing this will result 
in a tone burst interrupttng the remaining conferees), 
2. once all calls are on hold, press the line that you wish to bring back 
followed by TFtANSKONF; this will retrieve only that line to the 
conference, 
3. use step two to bring back each line from hold.  
						

							DigiTech Station User’s Guide 
Using the Messaging Feature 
GCA70-280 
NOTE: You can set system-supplied messages to be displayed at the caking LCD 
speakerphone. 
l To turn LCD messaging on 
1. press ITCM, 
2. dial +#02, 
3. choose MSG, 
4. press 
SPKR. 
l To retrieve a message, 
1. observe flashing message-waiting light, (HOLD light) 
2. lift handset, 
3. press 
ITCM, then press HOLD; connection to message desk is 
automatic. 
l To activate station-to-station messaging (station must 
have BLF appearance at called station), 
1. make intercom call and hear ring-back tone, 
2. dial * 7; your station’s BLF light turns on at called station, 
3. hang up handset. 
l To cancel station-to-station messagin, 
1. press ITCY and dial P 7, 
2. dial extension number of station where you left the call-back indica- 
tion, 
3. press SPKR. 
Using the Recall/Flash Feature 
l 
If your system has been configured for flash, 
press TAP to generate a timed flash signal while on line. 
l If your system has been configured for recall, 
press TAP to disconnect as if you had hung up. 
10