Comdial Eloquence VE Voice Mail For Executech Instructions Manual

Eloquence VE Voice Mail Programming 5.3 
Function 428 Up to 16 group mailboxes can be created. Once created, these can be used by any- 
Create Group Mailboxes one who knows the password to leave messages for those users listed as members 
of that group. The group mailbox “owner(s)” may set, or change the list of group mail- 
box members. The group mailbox numbers set here are arbitrary, but must be the 
same length as the user mailbox numbers and not conflict with existing user mailbox 
numbers,...

Eloquence VE Voice Mail Programming 5.4 
INPUT Eloquence RESPONDS ACTION 
448 # “448,None, Enter” Input number of keystrokes 
4# “4, Confirm” 
l to back up, #to confirm 
# “Enter” 
Input actual keystrokes do not 
end entrv with # 
*3#8 “*3#8, Confirm” 
*to back up, # to confirm 
# “Enter Function” Go to next function 
To Turn message light on: 
For Executech II, enter 42#8 
For all others, enter 
l 3#8 
To turn message light off; 
For Executech ii, enter 43#8 
For all others, enter ##3#8 
Function 460...

r Eloquence VE 
Advanced Features 
Directories 
Alphabetic/Department 
Definitions 
Function 342 
Add/Change/Delete 
Branch 
Only program the features in this section if required by a particular application. Most 
advanced functions are defaulted as inactive. Some have values that are preset to 
match most applications and can be reviewed and/or changed if necessary. 
The following 6 functions all apply to directories. If your application does not require 
directories, then skip to the next group of...

r Eloquence VE Advanced Auto Attendant Programming 6.2 
Function 358 
Name Key Length 
Default = 1 The name key length (or number of letters) that the caller is asked to input in the Al- 
phabetic Directory is selectable from one to three letters. Since there are 9 keys on a 
telephone keypad to represent the alphabet, each key will represent three letters. If 
the directory has 50 total names, using one letter will result in about 5 or 6 names be- 
ing played. At 100 total names, using just one letter...

r Eloquence VE 
Function 364 
Playback of Names 
In the previous example, the installer filled in a blank worksheet with possible exten- 
sion numbers, then wrote in the names, name key, and, if applicable, the alternate ex- 
tension and department designator key. Notice that not all extensions will necessarily 
have a name assigned nor will all names necessarily have an alternate extension or 
be assigned to be in a department directory. 
If an entry is being made for the first time each field will...

Eloquence VE 
Advanced Routing 
Function 347 
Outdial Branch 
Default = none 
Function 348 
Set Reroute - Busy 
Function 350 
Set Reroute - No Answer 
Default = 
Ext 0 during Primary 
Ext 0 during Alternate A Dial Branch may be converted to a ‘Dial Dial’Branch in which the system will dial out 
according to the key sequence input here. Since the * or # key can be part of this 
command, they cannot be used to repeat or confirm as in other functions. Therefore, 
the input in this function will require; (a)...

Eloquence VE Advanced Auto Attendant Programming 6.5 
Function 351 
Operator Translation 
Default = 
Ext 0 during Primary 
Ext 0 during Alternate INPUT 
348 # 
# 
lOO# 
# Eloquence RESPONDS 
“348, Enter Branch” 
“Enter Primary Extension” 
“100, Confirm” 
“Enter Function” ACTION 
Input branch ID (or #for all 
branches) 
* to back up or exit, different ex- 
tension or # to input branch ID 
*to back up or exit, different ex- 
tension or # to input branch ID 
Go to next function 
This function sets an...

Eloquence VE 
Function 354 
Alternate Extensions 
Default = 2 
Function 370 
Extension Privacy 
Default = 2 
Function 371 
Blind Transfer Extensions 
Default = none 
Function 372 
Announce Extension 
Number 
Default = 2 
Function 375 
Answer Rings 
Default = none (immediate) 
Advanced Auto Attendant Programming 6.6 
This function enables the Alternate Extension feature. Turning this function on will 
cause the system to provide the additional alternate extension field (see Function 
362) during directory...

r Eloquence VE 
Function 377 
Daily Answer Ring Table 
Function 379 
Hourly Answer Ring 
Table 
The system can be programmed to automatically change the ring count at a preset 
day of the week and, also, at preset times each day. The system can also be set 
manually for a specific ring count from Function 375, and will remain set until manually 
changed or the manual function is turned off. 
In the following two examples, the ring count is set for 1 ring on the weekends, to fol- 
low the hourly table...

r Eloquence VE Advanced Auto Attendant Programming 
6.8 
-unction 382* 
ktivate 
Mernate Announcement 
Iefault = none 
-unction 384* 
Iaily Announcement 
rable 
Iefault = none 
*Required only if an alternate 
announcement has been re- 
corded. This function manually sets the main announcement to either primary or alternate 
(such as day and night announcements). Automatic announcement will function oniv 
if this manual function is off. Therefore, once the main announcement has been set 
manually with...