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compaq armada 110 User Manual

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Page 41

2–18Maintenance and Service Guide
Troubleshooting
2.15 No Audio, Part 1
No audio.
N
Notebook in 
docking station
(if applicable)?Internal
audio?
Audio? Done
Undock
Audio? Done Turn up audio 
internally and/or 
externally.
Go to
Section 2.16,
No Audio, Part 2.
Go to
Section 2.16,
No Audio, Part 2.
Go to
Section 2.8,
Non-Functioning
DeviceReplace the following docking station 
components one at a time as applicable. 
Check after each change.
1. Reseat docking station audio cable.
2. Replace audio cable.
3....

Page 42

Troubleshooting
Maintenance and Service Guide2–19
2.16 No Audio, Part 2
YN
Continued from 
Section 2.15,
No Audio, Part 1.
Reload
audio drivers. Audio
driver in OS
configured?
Audio?
1. Replace internal speakers.
2. Replace audio board, if applicable.
3. Replace system board.
Y Y
Y N N N
Correct
drivers for
application?
Connect to
external
speaker.Load drivers and
set configuration
in OS.
Audio? Done Replace audio 
board and 
speaker 
connections in 
notebook, if 
applicable 

Page 43

2–20Maintenance and Service Guide
Troubleshooting
2.17 Non-Functioning Device
Done
Any
physical
device?
Y
N
Unplug the non-functioning device 
from the notebook, inspect cables and 
plugs for bent or broken pins or other 
damage.
Reseat 
device.
Clear
CMOS.
DoneFix or
replace
broken item. Non-
Functioning
Device
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?Go to
Section 2.9,
No OS Loading.
Device
boots
properly? Possible bad hard 
drive. Replace 
drive.
Possible bad...

Page 44

Troubleshooting
Maintenance and Service Guide2–21
2.18 Non-Functioning Keyboard
Y
N
OK? Keyboard
not operating 
properly.
External
device
works?Replace
system
board.
Replace
system
board. Connect notebook 
to good external 
keyboard.
Reseat internal 
keyboard 
connector (if 
applicable).
Replace internal 
keyboard or 
cable.
OK?
Y N
Y
N
DoneDone 

Page 45

2–22Maintenance and Service Guide
Troubleshooting
2.19 Non-Functioning Pointing Device
Y
N
OK? Pointing device
not operating 
properly.
External
device
works?Replace
system
board.
Replace
system
board. Connect notebook 
to good external 
pointing device.
Reseat internal 
pointing device 
connector (if 
applicable).
Replace internal 
pointing device or 
cable.
OK?
Y N
Y
N
DoneDone 

Page 46

Troubleshooting
Maintenance and Service Guide2–23
2.20 Network or Modem Connection
Y
Disconnect all 
power from
the notebook
and open.
No 
network/modem 
connection.
N
Done Digital
line?
Network
or modem jack 
active?Replace jack or 
have jack 
activated.
Connect
to non-digital
line.
NIC/modem 
configured in OS?Reload
drivers and 
reconfigure.
Reseat 
NIC/modem if 
applicable.Replace 
NIC/modem if 
applicable.
Replace
system
board.OK?
OK? Done
N N
N N Y
Y Y
Y 

Page 47

Maintenance and Service Guide3–1
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a 
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the 
computer serial number and model number located on the bottom 
of the computer (Figure 3-1).
Figure 3–1: Serial Number Location 

Page 48

3–2Maintenance and Service Guide
Illustrated Parts Catalog
3.2 Computer System Major Components
Figure 3–2: Computer System Major Components 

Page 49

Illustrated Parts Catalog
Maintenance and Service Guide3–3
Table 3-1
Spare Parts: Computer System Major Components
Item DescriptionSpare Part 
Number
1Displays
14.1-inch, XGA, CTFT
12.1-inch, SVGA, CTFT233545-001
233544-001
Plastics Kit233562-001
2a
2b
2c
2dLeft hinge cover
Right hinge cover
Memory expansion 
compartment cover
Mini PCI slot covernot illustrated:
Computer feet
RJ-45 cover
RJ-11 cover
3LED cover233559-001
4Keyboard
Arabic
Belgian
Czech
Danish
French
French 
Canadian
German
Hebrew...

Page 50

3–4Maintenance and Service Guide
Illustrated Parts Catalog
Computer System Major Components (continued) 
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