compaq armada 110 User Manual
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b Maintenance and Service Guide Compaq Armada 110™ Document Part Number: 238850-001 April 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
© 2001 Compaq Computer Corporation Compaq, the Compaq logo, Armada, Deskpro Registered in U. S. Patent and Trademark Office. Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. the warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition (April 2001) Document Part Number: 238850-001
Maintenance and Service Guideiii Contents 1 Product Description 1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Enabling Power Savings . . . . . . . . . . . . . . . . . . . . . . 1–6 Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 Setting Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.4 Computer External Components . . . . . . . . . . . . . . . . 1–9 1.4 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18 2 Troubleshooting Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . 2–2 Troubleshooting Flowcharts for Portable Computers . . . 2–3 2.1 Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . 2–4 2.2 No Power, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 2.3 No Power, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 2.4 No Power, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 2.5 No Power, Part 4 . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 2.6 No Video, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 2.7 No Video, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . 2–10 2.8 Non-Functioning Docking Station (if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
ivMaintenance and Service Guide 2.9 No Operating System (OS) Loading . . . . . . . . . 2–12 2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–13 2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14 2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15 2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16 2.14 No OS Loading from CD- or DVD-ROM Drive. . . . 2–17 2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19 2.17 Non-Functioning Device . . . . . . . . . . . . . . . . . 2–20 2.18 Non-Functioning Keyboard . . . . . . . . . . . . . . . 2–21 2.19 Non-Functioning Pointing Device . . . . . . . . . . 2–22 2.20 Network or Modem Connection . . . . . . . . . . . 2–23 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Plastics Kit Components . . . . . . . . . . . . . . . . . . . . . . 3–6 3.4 Hardware Kit Components. . . . . . . . . . . . . . . . . . . . . 3–7 3.5 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . . 3–8 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . 3–9 3.7 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–2 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
Maintenance and Service Guidev 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.5 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.7 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.8 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12 5.9 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.10 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.12 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25 5.13 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.14 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.15 Disk Cell Real Time Clock (RTC) Battery . . . . . . 5–32 5.16 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34 5.17 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3 C Screw Listing Index
Maintenance and Service Guide1–1 1 Product Description 1.1 Models and Features The Compaq Armada 110 Series notebook offers advanced modularity, Intel Pentium III or Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. . Figure 1–1: Compaq Armada 110
1–2Maintenance and Service Guide Product Description Models Computer models are shown in Table1-1. Table 1-1 Compaq Armada 110 Models and Model Naming Conventions Key A11 P 800 4X 10 V C 128 98 9L XXXXXX-XXX 123 45678910 11 Key Description Options 1 Brand / Series designatorA=Armada 11=110 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 800=800 MHz 700=700MHz 4Display type/size/resolution4=14.x” 2=12.x”X=XGA (1024 × 768) S=SVGA (800 × 600) 5 Hard drive size 10=10.0 GB 6 Optical drive designatorV=8X Max DV D - RO M d r i veD=24X Max CD-ROM drive 7 Integrated communicationM=modem 0 = noneC=modem/NIC combination card 8 RAM 64=64 MB 12=128 MB 9 Operating system 8=Windows 98 8m=Windows 98/ME dual installM=Windows Millennium Edition 10 Battery cells / type L=9 cells, Lithium ionH=9 cells, Nickel Metal Hydride 11 SKU#
Product Description Maintenance and Service Guide1–3 123 45678910 11 A11 P 800 4X 10 V C 64 M L 226917-B21 A11 P 800 4X 10 D C 64 M L 226915-B21 A11 P 800 4X 10 D C 64 M L 231665-B21 (NAFTA) A11 P 800 TS 10 D C 64 M L 226918-B21 A11 C 700 TX 10 D C 64 M L 231664-B21 A11 C 700 TX 10 D C 64 M H 226919-B21 A11 C 700 TS 10 D M 64 8M H 226921-B21 A11 C 700 TS 10 D M 64 8M H 231663-B21 (NAFTA) All Compaq Armada 110 computer models use configuration code JMVZ. Table 1-1 Compaq Armada 110 Models and Model Naming Conventions (Continued)
1–4Maintenance and Service Guide Product Description Features Processors, varying by computer model: ❏800-MHz Intel Pentium III Processor, with 256-KB integrated cache ❏700-MHz Intel Celeron Processor, with 128-KB integrated cache ATI RAGE LT Pro, 4-MB SGRAM (synchronous graphics) 64-MB high-performance Synchronous DRAM (SDRAM), expandable to 320 MB Microsoft Windows 98 or Windows Me preinstalled Displays, varying by computer model: ❏14.1-inch, SXGA, CTFT (1024 × 768) display, with over 16.8 million colors ❏12.1-inch, SVGA, CTFT (800 × 600) display, with over 16.8 million colors Full-size TouchPad keyboard Mini PCI 56K V.90 modem or mini PCI V.90 modem plus 10/100 NIC combination card, varying by computer model One Type II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards External AC adapter with power cord 9-cell Lithium ion (Li ion) or Nickel Metal Hydride (NiMH) battery pack 10-GB high-capacity hard drive
Product Description Maintenance and Service Guide1–5 Connectors for: ❏stereo speaker/headphone ❏microphone ❏universal serial bus ❏RJ-45 network (internal network models only) ❏RJ-11 modem ❏keyboard/mouse ❏AC power ❏infrared port Stereo speakers 1.2 Security If the notebook you are servicing has a password and you know the password, follow these steps to disable or clear the password: 1. Access PhoenixBIOS Setup Utility (PSU) by turning on the computer and pressing F10 when the Compaq logo displays on the screen. 2. Enter the current password and press enter. 3. Move to Password On Boot. Use the + or - key to select disable and press enter. 4. Move to Set Supervisor Password. In the upper space, enter the current password and press enter. In the spaces to enter the new password and confirm new password, press enter. Press enter again to exit the screen. 5. Use the arrow keys to select Exit from the menu bar. 6. Make sure Exit Saving Changes is selected. Press enter, then select Ye s to save the changes and exit.