D-Link Router DHP-1565 User Manual
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156 D-Link DHP-1565 User Manual Section 6 - Troubleshooting 3. Why can’t I connect to certain sites or send and receive emails when connecting through my router? If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). Note: AOL DSL+ users must use MTU of 1400. To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be another computer, or a URL. • Click on Start and then click Run. • Windows ® 95, 98, and Me users type in command (Windows® NT, 2000, and XP users type in cmd) and press Enter (or click OK). • Once the window opens, you’ll need to do a special ping. Use the following syntax: ping [url] [-f ] [-l] [MTU value] Example: ping yahoo.com -f -l 1472 You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example, lets say that
157 D-Link DHP-1565 User Manual Section 6 - Troubleshooting 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network we’re working with (1452+28=1480). Once you find your MTU, you can now configure your router with the proper MTU size. To change the MTU rate on your router follow the steps below: • Open your browser, enter the IP address of your router (192.168.0.1) and click OK. • Enter your username (admin) and password (blank by default). Click OK to enter the web configuration page for the device. • Click on Setup and then click Manual Configure. • To change the MTU enter the number in the MTU field and click Save Settings to save your settings. • Test your e-mail. If changing the MTU does not resolve the problem, continue changing the MTU in increments of ten.
158 D-Link DHP-1565 User Manual Appendix A - Wireless Basics D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers. A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals instead of wires. Wireless LANs are used increasingly in both home and office environments, and public areas such as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently. Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users. Wireless users can use the same applications they use on a wired network. Wireless adapter cards used on laptop and desktop systems support the same protocols as Ethernet adapter cards. Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in order to use servers, printers or an Internet connection supplied through the wired LAN. A Wireless Router is a device used to provide this link. Wireless Basics
159 D-Link DHP-1565 User Manual Appendix A - Wireless Basics What is Wireless? Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network. Why D-Link Wireless? D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network. How does wireless work? Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless network range area to be able to connect your computer. There are two different types of wireless networks Wireless Local Area Network (WLAN), and Wireless Personal Area Network (WPAN). Wireless Local Area Network (WLAN) In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access point has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor access point as seen in the picture, the signal can travel up to 300 feet. With an outdoor access point the signal can reach out up to 30 miles to serve places like manufacturing plants, industrial locations, college and high school campuses, airports, golf courses, and many other outdoor venues. Wireless Personal Area Network (WPAN) Bluetooth is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range up to 30 feet away. Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use nearly as much power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops, speakers, and other devices that operate on batteries. Who uses wireless? Wireless technology as become so popular in recent years that almost everyone is using it, whether it’s for home, office, business, D-Link has a wireless solution for it.
160 D-Link DHP-1565 User Manual Appendix A - Wireless Basics Home • Gives everyone at home broadband access • Surf the web, check e-mail, instant message, etc. • Gets rid of the cables around the house • Simple and easy to use Small Office and Home Office • Stay on top of everything at home as you would at office • Remotely access your office network from home • Share Internet connection and printer with multiple computers • No need to dedicate office space
161 D-Link DHP-1565 User Manual Appendix A - Wireless Basics Where is wireless used? Wireless technology is expanding everywhere not just at home or office. People like the freedom of mobility and it’s becoming so popular that more and more public facilities now provide wireless access to attract people. The wireless connection in public places is usually called “hotspots”. Using a D-Link Cardbus Adapter with your laptop, you can access the hotspot to connect to Internet from remote locations like: Airports, Hotels, Coffee Shops, Libraries, Restaurants, and Convention Centers. Wireless network is easy to setup, but if you’re installing it for the first time it could be quite a task not knowing where to start. That’s why we’ve put together a few setup steps and tips to help you through the process of setting up a wireless network. Tips Here are a few things to keep in mind, when you install a wireless network. Centralize your router or Access Point Make sure you place the router/access point in a centralized location within your network for the best performance. Try to place the router/access point as high as possible in the room, so the signal gets dispersed throughout your home. If you have a two-story home, you may need a repeater to boost the signal to extend the range. Eliminate Interference Place home appliances such as cordless telephones, microwaves, and televisions as far away as possible from the router/access point. This would significantly reduce any interference that the appliances might cause since they operate on same frequency. Security Don’t let you next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA or WEP security feature on the router. Refer to product manual for detail information on how to set it up.
162 D-Link DHP-1565 User Manual Appendix A - Wireless Basics There are basically two modes of networking: • Infrastructure – All wireless clients will connect to an access point or wireless router. • Ad-Hoc – Directly connecting to another computer, for peer-to-peer communication, using wireless network adapters on each computer, such as two or more DHP-1565 wireless network Cardbus adapters. An Infrastructure network contains an Access Point or wireless router. All the wireless devices, or clients, will connect to the wireless router or access point. An Ad-Hoc network contains only clients, such as laptops with wireless cardbus adapters. All the adapters must be in Ad-Hoc mode to communicate. Wireless Modes
163 D-Link DHP-1565 User Manual Appendix B - Networking Basics Networking Basics Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below. Click on Start > Run. In the run box type cmd and click OK. (Windows® 7/Vista® users type cmd in the Start Search box.) At the prompt, type ipconfig and press Enter. This will display the IP address, subnet mask, and the default gateway of your adapter. If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may block a DHCP request on newly installed adapters.
164 D-Link DHP-1565 User Manual Appendix B - Networking Basics Statically Assign an IP address If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below: Step 1 Windows ® 7 - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. Windows Vista ® - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage Network Connections. Windows ® XP - Click on Start > Control Panel > Network Connections. Windows ® 2000 - From the desktop, right-click My Network Places > Properties. Step 2 Right-click on the Local Area Connection which represents your network adapter and select Properties. Step 3 Highlight Internet Protocol (TCP/IP) and click Properties. Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router. Example: If the router´s LAN IP address is 192.168.0.1, make your IP address 192.168.0.X where X is a number between 2 and 99. Make sure that the number you choose is not in use on the network. Set Default Gateway the same as the LAN IP address of your router (192.168.0.1). Set Primary DNS the same as the LAN IP address of your router (192.168.0.1). The Secondary DNS is not needed or you may enter a DNS server from your ISP. Step 5 Click OK twice to save your settings.
165 D-Link DHP-1565 User Manual Appendix C - Technical Specifications Technical Specifications Standards • IEEE 802.3 • IEEE 802.3u • IEEE 802.11b • IEEE 802.11g • IEEE 802.11n • HomePlug AV Ethernet Interface • 10/100/1000 Base-TX Ethernet Port with Auto MDI/MDIX • RJ-45 Connector Security • 128-bit AES Data encryption • WEP 64/128-Bit Data encryption • Wi-Fi Protected Access (WPA/WPA2) • WPS™ Maximum PowerLine Data Rate • 500 Mbps Antenna • Two fixed internal 2 dBi Omni-direction antennas PowerLine Modulations Scheme • OFDM Symbol Modulation PowerLine Frequency Band • 2Mhz to 70Mhz LEDs • Power • Internet • Powerline Power Saving • Power saving mode supported • Compliant with European Energy using Product Directive (EuP) Safety Certifications • UL • LVD & CB EMC Certifications • FCC • IC • CE Operating Temperature • 30°F to 104°F (0°C to 40°C) Operating Humidity • 10% to 95% (Non-condensing) Wireless Signal Rates 1 IEEE 802.11n: 20MHz Channel: • 1Nss: 65/72.2 Mbps (max) • 2Nss: 130/144.44 Mbps (max) 1 Maximum wireless signal rate derived from IEEE Standard 802.11g and 802.11n specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental factors will adversely affect wireless signal range. 2 Frequency Range varies depending on country’s regulation