Dell 1133n User Guide

							Dell 1133 - About this user’s guide
This user’s guide provides  information  about  how to  use the machine.
Read  the safety information  before using  the machine.
If  you have  a  problem using  the machine,  refer to  the troubleshooting  chapter (See Troubleshooting).
Terms used in this user’s guide are explained in the glossary chapter (See Glossary).
All illustrations in this user’s guide may differ from  your  machine depending on its  options or models.
The  procedures in this user’s guide are mainly  based on Windows XP.
Convention
Some  terms in this guide are used interchangeably, as below:
Document is synonymous with original.
Paper  is synonymous with media,  or print  media.
Machine  refers  to  printer or MFP.
The  following table offers  the conventions  of this guide:
Convention Description Example
Bold For  texts on the display  or button names on the machine. Start
Note Provides additional information  or detailed specification  of the
machine function and  feature.
The  date format  may differ from
country to  country.
Caution Gives  users  information  to  protect the machine from  possible
mechanical damage  or malfunction.
Do not touch the green underside
of the toner cartridge.
Footnote Provides additional more  detailed information  on certain  words
or a  phrase. a. pages per minute
(“Cross -
reference”) Guides  users  to  a  reference page  for the additional detailed
information. (See 
Finding more  information
).
Finding more information
You  can  find information  for setting  up  and  using  your  machine from  the following resources:
Material
name Description
Quick
Install
Guide
This guide provides  basic information  on setting  up  your  machine.
User’s
Guide
This guide provides  you with step-by-step instructions for using  your  machine’s  full features, and
contains  information  for maintaining your  machine,  troubleshooting, and  replacing supplies.
Printer
Driver
Help This help provides  you with help information  on printer driver  and  instructions for setting  up  the options
for printing (See 
Using help
).
Dell
website If  you have  Internet  access, you can  get  help, support,  machine drivers, manuals,  and  order  information
from  the 
Dell website,  
www.dell.com  or support.dell.com .
 
						

							Troubleshooting
This chapter gives  you different troubleshooting  steps.
This chapter includes:
Redistributing toner
Tips for avoiding paper curls
Tips for avoiding paper jams
Clearing paper jams
Understanding display  messages
Solving  other problems
Redistributing toner
When  the toner cartridge is near  the end  of its  life:
White streaks or light  printing occurs.
Prepare  new  cartridge appears on the display.
The  Status  LED blinks  red.
If  this happens,  you can  temporarily improve  print  quality by redistributing the remaining toner in the cartridge.  In
some  cases, white streaks or light  printing will still occur even after you have  redistributed the toner. 1.  Open the front door.
2 .  Pull the toner cartridge out.
3.  Thoroughly roll the cartridge five or six times  to  distribute  the toner evenly inside  the cartridge.
If  toner gets on your  clothing, wipe it  off with a  dry cloth  and  wash clothing in cold  water. Hot  water  sets
toner into fabric.
Do not touch the green underside  of the toner cartridge.  Use  the handle  on the cartridge to  avoid  touching
this area.
4 .  Hold  the toner cartridge by the handle  and  slowly  insert  the cartridge into the opening in the machine.
Tabs  on the sides of the cartridge and  corresponding  grooves within  the machine will guide the cartridge into the
correct position  until it  locks  into place  completely.
 
						

							5.  Close  the front door. Ensure  that  the cover is securely closed.
Tips for avoiding paper curls
1.  Open the rear door.
2 .  Pull down  the pressure  lever on each  side.
1.  Pressure lever
Keep  the rear cover opened  during printing.
Only use when  the printout has  more  than  20  mm  curl.
Tips for avoiding paper jams
By  selecting  the correct media types,  most paper jams  can  be avoided.  When  a  paper jam  occurs,  refer to  the next
guidelines.
Ensure  that  the adjustable guides  are positioned correctly  (See Loading  paper in the tray ).
Do not overload the tray. Ensure  that  the paper level is below  the paper capacity mark  on the inside  of the tray.
Do not remove paper from  the tray  while  your  machine is printing.
Flex, fan, and  straighten  paper before loading.
Do not use creased, damp,  or highly  curled paper.
Do not mix  paper types in a  tray.
Use  only  recommended print  media (See Setting  the paper size and  type ).
Ensure  that  the recommended side  of the print  media is facing  down  in the tray, or facing  up  in the manual tray.
Clearing paper jams
When  a  paper jam  occurs,  a  warning  message  appears on the display.
To resume printing after clearing  paper jams, you must  open and  close  the front door.
To avoid  tearing the paper, pull the jammed  paper out slowly  and  gently. Follow the instructions in the following
sections to  clear  the jam.
 
						

							In tray 1
Click  this link  to  open an animation about  clearing  a  jam.
1 .  Open and  close  the front door. The  jammed  paper is automatically ejected  from  the machine.
If  the paper does  not exit, go to  the next step.
2 . 
Pull

 out tray
 1
  .
3.  Remove the jammed  paper by gently  pulling  it  straight out.
If  the paper does  not move  when  you pull,  or if you do not see the paper in this area,  check  the fuser  area
around  the toner cartridge (See 
Inside the machine ).
4 . 
Insert

 tray
 1

 back  into the machine until it  snaps into place. Printing  automatically resumes.
In the manual tray
Click  this link  to  open an animation about  clearing  a  jam.
1 .  If  the paper is not feeding  properly, pull the paper out of the machine.
2.  Open and  close  the front door  to  resume printing.
 
						

							Inside the machine
Click  this link  to  open an animation about  clearing  a  jam.
The  fuser  area is hot. Take care when  removing paper from  the machine.
1 .  Open the front door  and  pull the toner cartridge out, lightly pushing  it  down.
2.  Remove the jammed  paper by gently  pulling  it  straight out.
3.  Replace the toner cartridge and  close  the front door. Printing  automatically resumes.
In exit area
Click  this link  to  open an animation about  clearing  a  jam.
1 .  Open and  close  the front door. The  jammed  paper is automatically ejected  from  the machine.
If  you do not see the jammed  paper, go to  next step.
2 .  Gently  pull the paper out of the output tray.
If  you do not see the jammed  paper or if there is any resistance when  you pull,  stop and  go to  the next step.
3 .  Open the rear door.
4 .  Pull the pressure  levers  down  and  remove the paper.
 
						

							1.  Pressure lever
If  you do not see the jammed  paper, go to  next step.
5 .  Pull the fuser  cover levers  down  and  remove the paper.
Return the fuser  cover levers  to  their original position.
The  fuser  area is hot. Take care when  removing paper from  the machine.
6 .  Return the pressure  levers  to  their original position.
7 .  Close  the rear door.
8 .  Open and  close  front door, printing automatically resumes.
Understanding display messages
Messages appear on the control panel display  to  indicate the machine’s  status or errors. Refer to  the tables  below  to
understand  the messages’ and  their meaning,  and  correct the problem, if necessary.
Checking display messages
If  a  message  is not in the table,  reboot  the power and  try the printing job again.  If  the problem persists,
call  for service.
When  you call  for service, provide the service  representative  with the contents of display  message.
Some  messages may not appear in the display  depending on the options or models.
[error  number]  indicates  the error number.
[tray type] indicates  the tray  number.
[media  type] indicates  the media type.
[media  size] indicates  the media size.
[color]  indicates  the color  of toner or imaging  unit.
Message Meaning Suggested solutions
Door Open.
Close  it The  front cover is not securely latched.
Close  the cover until it  locks  into place.
End  of
lifeReplace
new  cart The  indicated toner cartridge has  reached its
estimated cartridge life.  The  printer stops
printing.
Estimated  cartridge life means the
expected or estimated toner cartridge Replace the toner cartridge (See 
Replacing  the toner
cartridge
).
 
						

							life,  which indicates  the average capacity
of print -outs and  is designed pursuant to
ISO/IEC 19752
 (See 
Available  supplies ).
The  number of pages may be affected by
operating  environment, printing interval,
media type, and  media size.  Some
amount  of toner may remain  in the
cartridge even when  End  of  life
Replace new  cart  appears and  the
printer stops printing.
Error  [error
number]
Turn  off
then on A  systematic error has  occurred
Reboot  the power and  try the printing job again.  If
the problem persists, call  for service.
Install
Toner The  toner cartridge is installed  improperly,
or not installed. Reinstall  the toner cartridge two or three times  to
confirm it  is seated properly. If  the problem persists,
the toner cartridge is not being detected. Contact  the
service  representatives.
Load
[media  size]
in
[tray
number] There is no corresponding  paper in the
corresponding  tray.
Load corresponding  paper in the corresponding  tray
(See 
Loading  paper in the tray
).
Not
Compatible
toner
cartridge The  toner cartridge is not suitable for your
machine.
Install the corresponding  toner cartridge with a  Dell-
genuine cartridge (See 
Replacing  the toner cartridge
).
Output bin
Full
Remove
paper The  output tray  is full. Or the sensor is not
facing  down.
Remove papers from  the output tray, the machine
resumes  printing. Or make  sure  the sensor is facing
down. If  the problem persists, call  for service.
Paper
Empty
in  [tray
number] There is no paper in the indicated tray.
Load paper in the tray  (See 
Loading  paper in the
tray).
Pulled Out
[tray
number]
Cassette The  indicated tray  cassette is not inserted,
or not properly  closed.
To close  the tray, lower the rear edge, align it  with
the slot, and  slide it  into the printer.
Paper  Jam
in MP  Tray Paper  has  jammed  in the manual tray  area.
Clear  the jam  (See 
In the manual tray).
Paper  Jam
in Tray 1 Paper  has  jammed  in the tray1 area.
Clear  the jam  (See 
In tray  1).
Paper  Jam
inside
machine Paper  has  jammed  inside  the machine.
Clear  the jam  (See 
Inside the machine).
Paper  Jam
in exit area Special print  media has  jammed  in the paper
exit  area.
Clear  the jam.
See In exit  area
.
See In the manual tray )
Prepare
new
cartridge Small amount  of toner is left  in the indicated
cartridge.  The  estimated cartridge life of
toner is close. Prepare a  new cartridge for a  replacement.  You  may
temporarily increase  the printing quality by
redistributing the toner (See 
Redistributing toner
).
Remove
seal  tape
&Install
Toner The  machine cannot detect a  toner
cartridge.
Remove the sealing  tape from  the toner cartridge.
Refer to  Quick Install Guide
.
Replace
Toner The  toner cartridge has  almost reached its
estimated cartridge life. You  can  choose between  
Stop or Continue  as shown
on the control panel.  If  you select  Stop,  the printer
stops printing and  you cannot print  any more  without
changing the cartridge.  If  you select  Continue,  the
printer keeps  printing but the printing quality cannot
 
						

							be guaranteed.
Replace the toner cartridge for the best print  quality
when  this message  appears.  Using a  cartridge beyond
this
 stage can  result
 in
  printing quality issues (See
Replacing  the toner cartridge ).
Dell does  not recommend  using  non-genuine Dell
toner cartridge such as refilled or remanufactured.
Dell cannot guarantee  non-genuine Dell toner
cartridges  quality.  Service  or repair  required  as a
result  of using  non-genuine Dell toner cartridges
will not be covered under the machine warranty.
Replace
new
Fuser  unit The  life of the fuser  unit  has  expired.
Replace the fuser  unit  with a  new one. Contact  the
service  representatives.
Self
Diagnostics
Please wait The  engine  in your  printer is checking some
problems detected.
Please  wait  a  few  minutes.
Solving other problems
The  following chart lists some  conditions  that  may occur and  the recommended solutions. Follow the suggested
solutions until the problem is corrected. If  the problem persists, call  for service.
Power problems
Click  this link  to  open an animation about  solving  power problems.
Condition Suggested solutions
The  machine is not receiving power,
or the connection  cable  between  the computer  and  the
machine is not connected properly.
Plug in the power cord  and  press  Power  ()
button on the control panel.
Disconnect the machine cable  and  reconnect  it.
Paper feeding problems
Condition Suggested solutions
Paper  jams  during
printing. Clear  the paper jam  (See 
Clearing paper jams
).
Paper  sticks together.
Check the maximum  paper capacity of the tray  (See Print media specifications  ).
Make sure  that  you are using  the correct type of paper (See Print media
specifications ).
Remove paper from  the tray  and  flex or fan  the paper.
Humid  conditions  may cause some  paper to  stick together.
 
						

							Multiple sheets  of paper do
not feed.Different types of paper may be stacked  in the tray. Load paper of only  one  type, size,
and  weight.
Paper  does  not feed into
the machine.
Remove any obstructions from  inside  the machine.
Paper  has  not been  loaded correctly. Remove paper from  the tray  and  reload it
correctly.
There is too  much  paper in the tray. Remove excess  paper from  the tray.
The  paper is too  thick.  Use  only  paper that  meets the specifications required  by
the machine (See 
Print media specifications  ).
If  an original does  not feed into the machine,  the document feeder  rubber pad
may require to  be replaced. Contact  a  service  representative.
The  paper keeps  jamming.
There is too  much  paper in the tray. Remove excess  paper from  the tray. If  you
are printing on special materials,  use the manual tray.
An incorrect type of paper is being used. Use  only  paper that  meets the
specifications required  by the machine (See 
Print media specifications  ).
There may be debris inside  the machine.  Open the front door  and  remove any
debris.
If  an original does  not feed into the machine,  the document feeder  rubber pad
may need  to  be replaced. Contact  a  service  representative.
Transparencies  stick
together  in the paper exit. Use  only  transparencies specifically  designed for laser  printers.  Remove each
transparency as it  exits from  the machine.
Envelopes skew  or fail  to
feed correctly. Ensure  that  the paper guides  are against both  sides of the envelopes.
Printing problems
Condition
Possible  cause Suggested solutions
The  machine does  not
print. The  machine is not
receiving power. Check the power cord  connections.
The  machine is not
selected as the default
machine. Select your  machine as your  default machine in your
Windows.
Check the machine for the following:
The  front door  is not closed.  Close  the front door.
Paper  is jammed. Clear  the paper jam  (See Clearing paper jams ).
No  paper is loaded.  Load paper (See Loading  paper in the tray ).
The  toner cartridge is not installed. Install the toner cartridge.
If  a  system  error occurs,  contact  your  service  representative.
The  connection  cable
between  the computer
and  the machine is not
connected properly. Disconnect the machine cable  and  reconnect  it.
The  connection  cable
between  the computer
and  the machine is
defective. If  possible, attach the cable  to  another computer  that  is
working properly  and  print  a  job.  You  can  also  try using  a
different cable.
The  port setting  is
incorrect. Check the Windows printer setting  to  make  sure  that  the
print  job is sent to  the correct port. If  the computer  has
more  than  one  port, make  sure  that  the machine is attached
to  the correct one.
The  machine may be
configured incorrectly. Check the Printing Preferences
 to  ensure that  all of the
print  settings are correct (See 
Opening  printing preferences ).
The  printer driver  may be
incorrectly  installed. Repair the machine software (See 
Installing USB  connected
machine’s  driver
).
The  machine is
malfunctioning. Check the display  message  on the control panel to  see if the
machine is indicating  a  system  error.  Contact  a  service
representative.
The  machine does  not
print. The  document size is so
big  that  the hard disk Get  more  hard disk  space  and  print  the document again.
 
						

							space  of the computer  is
insufficient to  access  the
print  job.
The  output tray  is full.Once the paper is removed from  the output tray, the
machine resumes  printing.
The  machine selects
print  materials from  the
wrong  paper source. The  paper option that
was  selected in the
Printing Preferences
may be incorrect. For  many software applications, the paper source selection is
found  under the Paper  tab within  the Printing Preferences
.
Select the correct paper source.  See the printer driver  help
screen (See 
Opening  printing preferences ).
A  print  job is extremely
slow. The  job may be very
complex. Reduce the complexity  of the page  or try adjusting the print
quality settings.
Half the page  is blank. The  page  orientation
setting  may be incorrect. Change the page  orientation  in your  application. See the
printer driver  help screen.
The  paper size and  the
paper size settings do not
match. Ensure  that  the paper size in the printer driver  settings
matches the paper in the tray.Or, ensure that  the paper size
in the printer driver  settings matches the paper selection in
the software application  settings you use.
The  machine prints, but
the text is wrong,
garbled, or incomplete. The  machine cable  is
loose  or defective.
Disconnect the machine cable  and  reconnect. Try a  print  job
that  you have  already printed successfully. If  possible, attach
the cable  and  the machine to  another computer  that  you
know works and  try a  print  job.  Finally,  try a  new machine
cable.
The  wrong  printer driver
was  selected. Check the application’s printer selection menu  to  ensure that
your  machine is selected.
The  software application
is malfunctioning. Try printing a  job from  another application.
The  operating  system  is
malfunctioning. Exit Windows and  reboot  the computer. Turn the machine off
and  back  on again.
Pages  print, but they are
blank. The  toner cartridge is
defective or out of toner. Redistribute the toner,  if necessary. If  necessary, replace the
toner cartridge.
The  file may have  blank
pages. Check the file to  ensure that  it  does  not contain blank pages.
Some  parts,  such as the
controller  or the board,
may be defective. Contact  a  service  representative.
The  machine does  not
print  PDF  file correctly.
Some  parts of graphics,
text,  or illustrations are
missing. Incompatibility between
the PDF  file and  the
Acrobat  products.
Printing  the PDF  file as an image may enable the file to  print.
Turn on Print As Image
 from  the Acrobat  printing options.
It will take  longer to  print  when  you print  a  PDF  file as
an image.
The  print  quality of
photos is not good.
Images are not clear. The  resolution of the
photo  is very low.
Reduce the photo  size.  If  you increase  the photo  size in the
software application, the resolution will be reduced.
Before  printing, the
machine emits  vapor
near  the output tray. Using damp paper can
cause vapor  during
printing. This is not a  problem. Just  keep printing.
The  machine does  not
print  special- sized
paper, such as billing
paper. Paper  size and  paper size
setting  do not match.
Set  the correct paper size in the Custom Paper  Size
Settings
 in the Paper tab in the  Printing Preferences
(See 
Opening  printing preferences ).
Printing quality problems
If  the inside  of the machine is dirty or paper has  been  loaded improperly,  there might be a  reduction in print
quality.  See the table below  to  clear  the problem.
Condition Suggested Solutions
Light or faded print
If  a  vertical  white streak or faded area appears on the page, the toner
supply  is low. You  may be able  to  temporarily extend  the toner cartridge
life (See 
Redistributing toner ). If  this does  not improve  the print  quality,
install a  new toner cartridge.
The  paper may not meet paper specifications; for example, the paper may
be too  moist  or rough  (See 
Print media specifications  ).