DELL 3330dn User Manual

							Dell 3330dn Laser Printer
Users Guide
June 2009 www.dell.com | support.dell.com
 
						

							Contents
Safety information.............................................................................9
Learning about the printer.............................................................11
Finding information about the printer........................................................................................................................11
Printer configurations........................................................................................................................................................12
Understanding the printer control panel...................................................................................................................14
Using the standard exit bin and paper stop..............................................................................................................17
Additional printer setup..................................................................19
Selecting a location for the printer...............................................................................................................................19
Installing internal options................................................................................................................................................20
Available internal options............................................................................................................................................................ 20
Accessing the system board to install internal options .................................................................................................... 20
Installing a memory card ............................................................................................................................................................. 21
Installing a flash memory or firmware card ........................................................................................................................... 23
Installing hardware options.............................................................................................................................................25
Installing an optional drawer ..................................................................................................................................................... 25
Attaching cables..................................................................................................................................................................26
Installing the printer on a wired network...................................................................................................................27
Installing printer software................................................................................................................................................29
Verifying printer setup.......................................................................................................................................................30
Printing a menu settings page................................................................................................................................................... 30
Printing a network setup page .................................................................................................................................................. 30
Loading paper and specialty media.............................................32
Setting the Paper Size and Paper Type........................................................................................................................32
Configuring Universal paper settings..........................................................................................................................32
Loading trays.........................................................................................................................................................................33
Using the multipurpose feeder......................................................................................................................................38
Linking and unlinking trays.............................................................................................................................................42
Linking trays...................................................................................................................................................................................... 42
Unlinking trays ................................................................................................................................................................................. 43
Assigning a Custom Type  name ....................................................................................................................................... 43
Changing a Custom Type  name ....................................................................................................................................... 44
Paper and specialty media guidelines.........................................45
Paper guidelines..................................................................................................................................................................45
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							Paper characteristics...................................................................................................................................................................... 45
Unacceptable paper ...................................................................................................................................................................... 46
Selecting paper................................................................................................................................................................................ 46
Selecting preprinted forms and letterhead........................................................................................................................... 46
Using recycled paper and other office papers ..................................................................................................................... 47
Storing paper.................................................................................................................................................................................... 47
Supported paper sizes, types, weights, and capacities.........................................................................................48
Paper sizes supported by the printer ...................................................................................................................................... 48
Paper types and weights supported by the printer ........................................................................................................... 49
Paper capacities............................................................................................................................................................................... 50
Software overview..........................................................................51
Status Monitor Center........................................................................................................................................................51
Driver Profiler........................................................................................................................................................................51
Dell Printer Alert Utility......................................................................................................................................................51
Installing the optional XPS driver..................................................................................................................................52
Dell Toner Management System...................................................................................................................................53
Printing Status Window................................................................................................................................................................ 53
Dell Printer Supplies Reorder Application ............................................................................................................................. 53
Printing...............................................................................................54
Printing a document..........................................................................................................................................................54
Printing on specialty media.............................................................................................................................................55
Tips on using letterhead............................................................................................................................................................... 55
Tips on using transparencies ...................................................................................................................................................... 56
Tips on using envelopes............................................................................................................................................................... 57
Tips on using labels........................................................................................................................................................................ 57
Tips on using card stock ............................................................................................................................................................... 58
Printing confidential and other held jobs...................................................................................................................58
Holding jobs in the printer .......................................................................................................................................................... 58
Printing confidential and other held jobs.............................................................................................................................. 59
Printing information pages..............................................................................................................................................60
Printing a font sample list ............................................................................................................................................................ 60
Printing a directory list .................................................................................................................................................................. 60
Printing the print quality test pages ........................................................................................................................................ 61
Canceling a print job..........................................................................................................................................................61
Canceling a print job from the printer control panel ........................................................................................................ 61
Canceling a print job from the computer .............................................................................................................................. 61
Clearing jams.....................................................................................63
Avoiding jams.......................................................................................................................................................................63
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							Accessing jam areas............................................................................................................................................................64
200 paper jam.......................................................................................................................................................................65
201 paper jam.......................................................................................................................................................................66
202 paper jam.......................................................................................................................................................................67
231 paper jam.......................................................................................................................................................................69
233 paper jam.......................................................................................................................................................................70
234 paper jam.......................................................................................................................................................................70
235 paper jam.......................................................................................................................................................................71
242 paper jam.......................................................................................................................................................................71
251 paper jam.......................................................................................................................................................................72
Understanding printer menus.......................................................74
Menus list................................................................................................................................................................................74
Paper menu...........................................................................................................................................................................75
Default Source menu..................................................................................................................................................................... 75
Paper Size/Type menu .................................................................................................................................................................. 75
Configure MP menu ....................................................................................................................................................................... 78
Substitute Size menu..................................................................................................................................................................... 79
Paper Texture menu ...................................................................................................................................................................... 79
Paper Weight menu ....................................................................................................................................................................... 80
Paper Loading menu ..................................................................................................................................................................... 82
Custom Types menu ...................................................................................................................................................................... 83
Universal Setup menu ................................................................................................................................................................... 83
Reports menu........................................................................................................................................................................84
Reports menu ................................................................................................................................................................................... 84
Network/Ports menu..........................................................................................................................................................85
Active NIC menu.............................................................................................................................................................................. 85
Standard Network or Network  menus ........................................................................................................................... 86
Reports menu (under the Network/Ports menu) ................................................................................................................ 87
Network Card menu....................................................................................................................................................................... 87
TCP/IP menu ..................................................................................................................................................................................... 88
IPv6 menu .......................................................................................................................................................................................... 89
AppleTalk menu .............................................................................................................................................................................. 89
NetWare menu................................................................................................................................................................................. 90
USB menu .......................................................................................................................................................................................... 91
Parallel menu.................................................................................................................................................................................... 92
SMTP Setup menu .......................................................................................................................................................................... 94
Security menu.......................................................................................................................................................................95
Miscellaneous menu ...................................................................................................................................................................... 95
Confidential Print menu ............................................................................................................................................................... 96
Security Audit Log menu ............................................................................................................................................................. 96
Contents
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							Set Date/Time menu...................................................................................................................................................................... 97
Settings menu.......................................................................................................................................................................98
General Settings menu ................................................................................................................................................................. 98
Setup menu ....................................................................................................................................................................................101
Finishing menu ..............................................................................................................................................................................102
Quality menu ..................................................................................................................................................................................104
Utilities menu .................................................................................................................................................................................105
XPS menu.........................................................................................................................................................................................105
PDF menu ........................................................................................................................................................................................106
PostScript menu ............................................................................................................................................................................106
PCL Emul menu .............................................................................................................................................................................106
HTML menu.....................................................................................................................................................................................109
Image menu....................................................................................................................................................................................110
Understanding printer messages...............................................111
List of status and error messages................................................................................................................................111
Maintaining the printer.................................................................125
Cleaning the exterior of the printer............................................................................................................................125
Storing supplies.................................................................................................................................................................125
Conserving supplies.........................................................................................................................................................126
Checking the status of supplies from a network computer..............................................................................126
Ordering supplies..............................................................................................................................................................126
Printer attached to a network ..................................................................................................................................................126
Printer attached locally to a computer .................................................................................................................................127
Replacing supplies............................................................................................................................................................127
Replacing the toner cartridge ..................................................................................................................................................127
Replacing the photoconductor kit .........................................................................................................................................129
Moving the printer............................................................................................................................................................132
Moving the printer to another location................................................................................................................................132
Administrative support.................................................................133
Using the Embedded Web Server...............................................................................................................................133
Checking the virtual display..........................................................................................................................................133
Checking the device status............................................................................................................................................133
Viewing reports..................................................................................................................................................................133
Configuring supply notifications.................................................................................................................................134
Modifying confidential print settings........................................................................................................................134
Adjusting Power Saver....................................................................................................................................................134
Setting up e-mail alerts...................................................................................................................................................135
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							Restoring the factory default settings.......................................................................................................................136
Troubleshooting.............................................................................137
Solving basic printer problems....................................................................................................................................137
Printer control panel display is blank or displays only diamonds...................................................................137
Solving printing problems.............................................................................................................................................137
Jobs do not print ...........................................................................................................................................................................137
Confidential and other held jobs do not print ...................................................................................................................138
Multiple-language PDFs do not print ....................................................................................................................................138
Job takes longer than expected to print ..............................................................................................................................139
Job prints from the wrong tray or on the wrong paper .................................................................................................139
Incorrect characters print...........................................................................................................................................................139
Tray linking does not work ........................................................................................................................................................139
Large jobs do not collate ...........................................................................................................................................................140
Unexpected page breaks occur ...............................................................................................................................................140
Envelope seals when printing ..................................................................................................................................................140
Solving option problems................................................................................................................................................140
Option does not operate correctly or quits after it is installed ....................................................................................140
Drawers.............................................................................................................................................................................................141
Flash memory card .......................................................................................................................................................................141
Memory card ..................................................................................................................................................................................141
Solving paper feed problems.......................................................................................................................................142
Paper frequently jams .................................................................................................................................................................142
Paper jam message remains after jam is cleared ..............................................................................................................142
Page that jammed does not reprint after you clear the jam .........................................................................................142
Solving print quality problems....................................................................................................................................143
Isolating print quality problems ..............................................................................................................................................143
Blank pages .....................................................................................................................................................................................144
Characters have jagged or uneven edges ...........................................................................................................................144
Clipped images ..............................................................................................................................................................................144
Gray background ..........................................................................................................................................................................145
Ghost images..................................................................................................................................................................................145
Incorrect margins ..........................................................................................................................................................................146
Paper curl .........................................................................................................................................................................................146
Print is too dark..............................................................................................................................................................................147
Print is too light .............................................................................................................................................................................148
Skewed print...................................................................................................................................................................................149
Toner fog or background shading appears on the page ...............................................................................................149
Toner rubs off .................................................................................................................................................................................149
Toner specks ...................................................................................................................................................................................150
Transparency print quality is poor..........................................................................................................................................150
Streaked horizontal lines............................................................................................................................................................150
Streaked vertical lines .................................................................................................................................................................151
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							Solid black or white streaks appear on transparencies or paper.................................................................................152
Embedded Web Server does not open.....................................................................................................................152
Check the network connections .............................................................................................................................................152
Check the network settings ......................................................................................................................................................152
Appendix..........................................................................................153
Index.................................................................................................155
Contents
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8
 
						

							Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—POTENTIAL INJURY:  Use the handholds on the sides of the printer to lift it, and make sure your
fingers are not under the printer when you set it down.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Safety information
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							Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Safety information
10