Epson AcuLaser CX21NC User Manual

							Using the Printer Software with Windows71
Job Information
You can check job information by right-clicking the tray icon on the taskbar, then selecting 
your printer name, then clicking Job Information.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are 
displayed as --------.
b. Status: Waiting: The print job which is waiting to be printed.
Spooling: The print job which is being spooled on your 
computer.
Deleting: The print job which is being deleted.
Printing: The print job which is printed currently.
Completed: Displays only your jobs that have finished 
printing.
Canceled: Displays only your jobs that have been canceled 
printing.
c. User: Displays the user name.
d. Computer: Displays the name of the computer that sent the print job.
e.Cancel Job button: Selecting a print job and clicking this button cancels the selected 
print job.
f.Close button Clicking this button closes the dialog box.
g.Refresh button: Clicking this button refreshes the information on this menu.
h.Display Settings 
buttonDisplays the Display Settings dialog box to select items and the 
order they are displayed on the Job Information screen to be 
displayed.
 
						

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Note:
You can see the status of the printer or information about consumables by clicking on the 
respective tab.
Note for Windows XP/XP x64 users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with 
Windows clients do not support the Job Management function.
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR 
connection with Windows XP, XP x64, Me, 98, or 2000 clients.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 Standard 
TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet 
Print TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000 clients.
Client only Environments:
❏When using the LPR connection (in Windows XP, XP x64, 2000, Server 2003, or Server 
2003 x64).
❏When using the Standard TCP/IP connection (in Windows XP, XP x64, 2000, Server 
2003, or Server 2003 x64).
❏When using the EpsonNet Print TCP/IP connection (in Windows XP, XP x64, Me, 98, 
2000, Server 2003, or Server 2003 x64).
Note:
You cannot use this function in the following situations:
❏When using an optional Ethernet interface card that does not support the Job Management 
function.
❏When the NetWare connections do not support the Job Management function.
❏When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job 
Management menu.
❏Note that if the user account used to log on to a client is different from the user account used to 
connect to the server, the Job Management function is not available.
Note on deleting print jobs:
You cannot delete the print job spooling on client computers running Windows Me or 98 using 
EPSON Status Monitor when the following connections are used:
 
						

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❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 standard TCP/IP 
connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet Print 
TCP/IP connection.
Notice Settings
You can make specific monitoring settings by right-clicking the tray icon on the taskbar, 
then selecting your printer name, then clicking Notice Settings. The Notice Settings dialog 
box appears.
a.Monitor the printer status 
check box:When this check box is selected, EPSON Status Monitor 
monitors the printer status during a print job is processed.
b.More Settings button: Displays the More Settings dialog box to set how to 
display the tray icon.
c. Pop-up Notice: Sets the notification to be displayed.
d.Allow monitoring of the 
shared printers check box:When this check box is selected, a shared printer can be 
monitored by other computers.
If you connect the printer via a server with Windows Point 
& Print and the server and the client are both Windows XP 
or later, it communicates with the OS communication 
function. Therefore you can monitor the printer without 
selecting this check box.
eMore Settings button: Displays the More Settings dialog box to set how to 
communicate with the shared printer.
 
						

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Order Online
You can order consumables online by right-clicking the tray icon on the taskbar, then 
selecting your printer name, then clicking Order Online. The Order Online dialog box 
appears.
Note:
❏You can also order consumables online by clicking the Order Online button on the EPSON 
Status Monitor dialog box. The Order Online dialog box appears.
f.Display the Order Online 
window automatically check 
box:When this check box is selected, the Order Online 
window appears automatically when a consumable 
becomes low or reaches end of service life and keeps 
appearing once a day until the consumable is replaced.
g.Display once a day when a 
consumable is low check 
box:When this radio button is selected, the Order Online 
window appears automatically once a day when you 
start printing or display the status by accessing EPSON 
Status Monitor.
h.Display only when a 
consumable first becomes 
low check box:When this radio box is selected, the Order Online window 
appears automatically only when a consumable first 
becomes low.
i.More Settings button: Displays the More Settings dialog box in which you can 
set the URL for placing an order appears.
j.Monitor Settings button: Displays the Monitor Settings dialog box to set the 
monitoring interval.
k.Cancel button: Click this button to exit the dialog box without saving the 
settings.
l.OK  button: Click this button to save the settings and to exit the dialog 
box.
 
						

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❏The Order Online dialog box also appears by clicking the Order Online button on the Basic 
Settings tab in the printer driver. 
Tray Icon Settings
You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar. 
The menu that appears by double-clicking the tray icon when no printing job is being 
processed depends on the settings you select. Follow the steps below to set the tray icon 
settings.
1. Right-click the tray icon on the taskbar, then select Tray Icon Settings.
a. Text box: Displays the consumables and codes.
b.Order Now/Find Dealer 
button:Connects to the URL where you can place an order and 
find the dealer nearest you.
When you click this button, a confirmation window asking 
if you wish to connect to the Web site appears. If you do 
not want this window to appear, select the Do not 
display the confirmation message before connecting 
check box in the More Settings dialog box. The More 
Settings dialog box appears by clicking the More Settings 
button in the Notice Settings dialog box.
c.Consumables button: Displays the consumables information.
d.Close button: Closes the dialog box. 
e.Do not display this window 
automatically until a 
consumable becomes low or 
reaches end of service life 
check box:When this check box is selected, the Order Online 
window appears automatically only when a consumable 
first becomes low or reaches end of service life.
 
						

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2. Confirm that your printer is selected. Select the menu you wish to display from the 
Information to display drop-down list. Then click OK.
Note:
You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your 
printer’s name.
Setting Up the USB Connection
The USB interface that comes with your printer complies with Microsoft Plug and Play 
(PnP) USB specifications.
Note:
❏Only PC systems equipped with a USB connector and running Windows XP, XP x64, Me, 98, 
2000, Server 2003, or Server 2003 x64 support the USB interface.
❏Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your 
computer to the printer.
❏Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏USB 2.0 is applied for Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64 operating 
systems. If your operating system is Windows Me or 98, use USB 1.1 interface.
1. Access the printer driver.
2. For Windows Me or 98, click the Details tab.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, click the Ports tab.
 
						

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3. For Windows Me or 98, select the EPUSBX:(your printer name) USB port from the Print 
to the following port drop-down list.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select the USBXXX 
USB port in the list on the Ports tab.
Note:
This screen may vary depending on your operating system version.
4. Click OK to save the settings.
Canceling Printing
If the printouts are not what you expected and display incorrect or garbled characters or 
images, you may need to cancel printing. When the printer’s icon is displayed on the 
taskbar, follow the instructions below to cancel the printing.
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel 
from the Document menu.
 
						

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After the last page is output, the Print (green) light on the product turns on.
The current job is canceled.
Note:
You can also cancel the current print job that is sent from your computer, by pressing the yCancel 
button on the product’s control panel. When canceling the print job, be careful not to cancel print 
jobs sent by other users.
Uninstalling the Printer Software
When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current 
printer software beforehand.
Uninstalling the printer driver
1. Quit all applications.
2. Click Start, point to Settings, then click Control Panel.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control 
Panel, then click Add or Remove Programs.
3. Double-click the Add/Remove Programs icon.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or 
Remove Programs icon.
 
						

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4. Select EPSON Printer Software, then click Add/Remove.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON 
Printer Software, then click Change/Remove.
5. Click the Printer Model tab, select your printer’s icon.
6. Click the Utility tab, and confirm that the check box for the printer software you want to 
uninstall is selected.
Note:
If you wish to uninstall only EPSON Status Monitor, select the EPSON Status Monitor check 
box.
 
						

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7. To uninstall, click OK.
Note:
You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the 
printer status from EPSON Status Monitor of other printers.
8. Follow the on-screen instructions.
Uninstall the USB device driver
When you connect the product to your computer with a USB interface cable, the USB 
device driver is also installed. When you uninstalled the printer driver, you also need to 
uninstall the USB device driver.
Follow the steps below to uninstall the USB device driver.
Note:
❏Uninstall the printer driver before uninstalling the USB device driver.
❏Once you uninstalled the USB device driver, you cannot access any other Epson printers 
connected with a USB interface cable.
1. Follow steps 1 through 3 of Uninstalling the printer driver on page 78.
2. Select EPSON USB Printer Devices, then click Add/Remove.
Note:
❏EPSON USB Printer Devices appears only when the product is connected to Windows Me 
or 98 with a USB interface cable.