Gateway E4200 Manual

							90          Maintaining and Troubleshooting Your E-4200 System
Regulatory Compliance Statements
This device has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio or television reception. However, there is no 
guarantee that interference will not occur in a particular installation. If this 
equipment does cause interference to radio and television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from 
that to which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help.
Accessories: This equipment has been tested and found to comply with the limits 
of a Class B digital device. The accessories associated with this equipment are as 
follows:
•Shielded video cable 
•Shielded power cord.
These accessories are required to be used in order to ensure compliance with FCC 
rules.
This digital apparatus does not exceed the Class B limits for radio noise emissions 
from digital apparatus as set out in the radio interference regulations of Industry 
Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les 
limites applicables aux appareils numériques de Classe B prescrites dans le 
règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Attention!
Couper le courant avant l’entretien.
 American Users:
 Caution!
The Federal 
Communications 
Commission warns the 
users that changes or 
modifications to the unit not 
expressly approved by the 
party responsible for 
compliance could void the 
user’s authority to operate 
the equipment.
 Canadian Users: 
						

							Appendix     91
This Information Technology Equipment has been tested and found to comply with 
the following European directives:
[i]EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per
- EN 50081-1:1992 according to
EN 55022:1995 Class B
EN 61000-3-2:1995 or EN 60555-2:1986
EN 61000-3-3: 1995
- EN50082-1:1992 according to
EN 61000-4-2:1995  or IEC 801-2:1984
ENV 50140:1994  or IEC 801-3:1984
EN 61000-4-4:1988  or IEC 801-4:1998
[ii]Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992
This equipment is in the Class 2 category (Information Technology Equipment to 
be used in a residential area or an adjacent area thereto) and conforms to the 
standards set by the Voluntary Control Council for Interference by Information 
Technology Equipment aimed at preventing radio interference in such residential 
area.
When used near a radio or TV receiver, it may become the cause of radio 
interference. Read instructions for correct handling.
This device has been tested and found to comply with the limits for a Class B 
digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set 
out by the Spectrum Management Agency.
Caution!
Disconnect power before servicing.
 European Users:
 Japanese Users:
 Australian and New 
Zealand Users: 
						

							92          Maintaining and Troubleshooting Your E-4200 System 
						

							In de x      9 3
Index
A
adapter cards
installing 55
PCI 55
troubleshooting 77
add-in card guide, removing 49, 52
AGP 55
B
battery
replacing 58
bays
desktop 32
mid-tower 31
tower 31, 45
bezel
removing, desktop 5
removing, mid-tower 7
removing, tower 9
replacing, desktop 9
replacing, mid-tower 10
replacing, tower 11
BIOS
setup utility 66
updating 67
C
CD-ROM
installing for desktop 36
installing for mid-tower 44
installing for tower 46
troubleshooting 72
components
desktop 14
mid-tower 14
tower 16
cover
removing for desktop 4removing for mid-tower 6
removing for tower 7
replacing for desktop 9
replacing for mid-tower 10
replacing for tower 11
D
DIMMs
installing 29
removing 30
drives
desktop bays 31
hard drive installation for 
desktop 42
hard drive installation for mid-
tower 42
hard drive installation for 
tower 48
installing 3.5-inch diskette 
drive, desktop 32
installing 3.5-inch diskette 
drive, mid-tower 40
installing for desktop, 5.25-
inch 36
installing for mid-tower, 5-.25 
inch 44
installing in middle drive cage, 
tower 49
mid-tower bays 31
removing for middle drive cage, 
tower 50
removing from bottom drive 
cage, tower 53
top drive cage installation for 
tower 46
troubleshooting diskette 
drive 76 
						

							94          Maintaining and Troubleshooting Your E-4200 System
E
error messages 83
expansion cards
AGP 55
installing 55
PCI 55
shared ISA/PCI 55
troubleshooting 77
F
FAQ, accessing vi
front panel I/O connections 20
G
glossary, accessing on Internet vi
H
hard drive
installing for desktop 34
installing for mid-tower 42
installing for tower 48
troubleshooting 73
hardware management, LM81 57
heat sink 23
I
IDE drive
configuring 31
installing
3.5-inch diskette drive, 
desktop 32
3.5-inch diskette drive, mid-
tower 40
5.25-inch drive for desktop 36
5.25-inch drive for mid-
tower 44
adapter cards 55
battery 58
DIMMs 29
drives in middle drive cage, 
tower 49expansion cards 55
hard drive in desktop 34
hard drive in mid-tower 42
hard drive, tower 48
memory 29
processor 23
J
jumper settings 21
configure mode 21
normal mode 21
recovery mode 22
K
keyboard, troubleshooting 79
L
LANDesk Client Manager 58
LM81 hardware management 57
M
manual conventions iv
memory
installing DIMMs 29
troubleshooting 74
modem, troubleshooting 75
mouse, troubleshooting 80
P
password jumper 29
peripheral devices, 
troubleshooting 76
power supply
replacing, desktop 60
replacing, mid-tower 62
replacing, tower 63
printer, troubleshooting 78
processor
heat sink 23
replacing 23
troubleshooting 74 
						

							In de x      9 5
R
recovery mode 22
removing
add-in card guide 49, 52
bottom drive cage, tower 53
desktop cover 4
DIMMs 30
metal shield from drive bay 47
mid-tower cover 6
slot cover from drive bay 47
tower cover 7
S
safety guidelines v
SCSI device, troubleshooting 76
SCSI drive
installing 31
side panels
removing 8
replacing 12
static electricity precautions 2
system board
DIMM banks 29
password jumper 29
system, troubleshooting 79
T
troubleshooting
adapter cards 77
CD-ROM 72
checklist 70
diskette drive 76
error messages 83
expansion cards 77
guidelines 71
hard drive 73
keyboard 79
memory 74
modem 75
mouse 80peripheral devices 76
printer 78
processor 74
SCSI device 76
system 79
video 80
V
video, troubleshooting 80 
						

							96          Maintaining and Troubleshooting Your E-4200 System 
						

							Maintaining and 
Troubleshooting 
Your E-4200 
System
MAN US E-4200 TECH REF R0  10/98
8503809