Gateway E4200 Manual

							50          Maintaining and Troubleshooting Your E-4200 System
5.Remove the three screws that attach the middle drive cage to the 
chassis. Support the cage with your hand as you remove the last screw. 
Then slide the drive cage out of the chassis. 
6.If a drive is in the bay of the cage that you want to use, remove the 
screws that attach the drive to the cage and remove the drive.
Middle hard 
drive cage 
						

							System Components     51
7.Slide the new drive into the cage and attach the drive to the cage with 
four screws.
8.Slide the drive cage into the chassis, making sure to hook the tabs on 
the cage into the slots on the chassis. Replace the three screws that 
attach the cage to the chassis.
9.Connect the cables to the drives in the cage. If a card guide is included 
in your system, replace the add-in card guide and any add-in cards you 
removed.
 Important!
When you reinstall the 
middle drive cage, make 
sure you do not set the 
cage on the cables 
attached to the control 
panel.
Ta b
Slots 
						

							52          Maintaining and Troubleshooting Your E-4200 System
10.Close the computer case (see “Replacing the tower case cover” on 
page 11 for instructions). Plug in the power cord and turn on the 
computer. 
If the system does not recognize the new drive, see “Hard disk problems” 
on page 73 for troubleshooting information.
Installing hard drives in the bottom drive cage
You can install 3.5-inch hard drives in the bottom drive cage. 
1.Turn off the system and unplug the power cord.
2.Remove the right side panel of the case (see page 7 for instructions), 
observing the “Static electricity precautions” on page 2.
3.If any drives are installed in the drive cage, disconnect the cables from 
the back of the drives.
4.If your system includes an add-in card guide, remove it:
A.Remove any long add-in cards attached to the card guide.
B.Remove the screw that attaches the add-in card guide to the chassis 
and then slide the card guide out of the computer.
To install a drive in the bottom drive cage 
						

							System Components     53
5.Remove the three screw that attach the drive cage to the chassis. Then 
slide the cage forward and lift it out of the chassis.
6.If a drive is in the bay of the cage that you want to use, remove the 
screws that attach the drive to the cage and remove the drive.
7.Slide the new drive into the cage with the bottom of the drive facing 
up. Attach the drive to the cage with four screws.
Bottom hard 
drive cage 
						

							54          Maintaining and Troubleshooting Your E-4200 System
8.Slide the drive cage into the chassis, making sure to hook the tabs on 
the cage into the slots on the chassis. Replace the three screws that 
attach the cage to the chassis.
9.Connect the cables to the drives in the bracket. 
10.If a card guide is included in your system, replace the add-in card 
guide and any add-in cards you removed.
11.Close the case as described in Chapter 1. 
12.Plug in the power cord and turn on the computer. 
If the system does not recognize the new drive, see “Hard disk problems” 
on page 73 for troubleshooting information.
Slots 
						

							System Components     55
Adding an expansion card
The E-4200 system board has seven expansion slot connectors:
•One shared ISA/PCI slot
•Three PCI local-bus slots
•One ISA slot
•One AGP slot
The E-4200 system board accepts three types of expansion cards: ISA, PCI, 
and AGP. 
Some ISA expansion cards have jumpers or switches that set interrupts and 
I/O addresses. They come with instructions that explain how to set them to 
avoid hardware conflicts. Follow the instructions carefully. 
Refer to the appropriate system board illustration earlier in this chapter for 
the correct installation location.
1.Set any jumpers and switches on the card, if required in the card 
instructions.
2.Turn off the system and disconnect the power cord.
3.Open the case, observing the “Static electricity precautions” on 
page 2.
To add an expansion card
 Important!
Your desktop system only 
supports half-length AGP 
cards. 
						

							56          Maintaining and Troubleshooting Your E-4200 System
4.If applicable, remove the two screws that attach the add-in card bracket 
to the case and remove it.
5.Locate an available slot.
6.Remove and retain the screw securing the expansion port cover to the 
rear panel. Keep the port cover for reinstallation in case you ever need 
to remove the card.
7.Firmly insert the edge of the expansion card into the slot.
Add-in card bracket 
(tower system only) 
						

							System Components     57
8.After seating the card f irmly, secure it to the chassis by installing the 
screw you removed in Step 6 through the mounting bracket at the end 
of the card.
9.Replace the add-in card bracket.
10.Connect cables to the card (see card documentation for proper jumper 
settings and cable orientation)
11.Close the case, as described in Chapter 1.
12.Reconnect the power cord and turn on the system.
It may be necessary to reconf igure your system after installing some 
expansion cards. You may also need to install software that came with the 
card. Check the card documentation for additional information.
LM81 hardware management
LM81 is an integrated data acquisition system that lets you monitor the 
status of your system hardware. Monitored information includes internal 
temperature, fan speed, voltage, and chassis intrusion (to alert you in case of 
tampering). The features of the hardware management system can be 
accessed through LANDesk
® Client Manager, which provides a quick 
system health indicator.  
						

							58          Maintaining and Troubleshooting Your E-4200 System
Installing LANDesk Client 
Manager
Intel’s LANDesk Client Manager is the Desktop Management Interface 
(DMI) solution that is already loaded on your system. LANDesk Client 
Manager lets you monitor your system for critical situations that may need 
your attention. It also lets your system administrator remotely inventory and 
manage systems on your network.
1.In the C:\DMI folder, double-click the Setup icon to launch the 
InstallShield
® wizard.
2.Follow the instructions that appear on your screen. If you are prompted 
for a password during the installation process, enter LOWTCO.
LANDesk Client Manager comes with complete electronic documentation 
and on-line help. Refer to these documents and Help for any LANDesk 
concerns.
Replacing the battery
The battery provides power for the system real-time clock and CMOS 
RAM, which holds the system conf iguration information.
If your battery is failing you may notice your system clock slowing down 
and giving you the incorrect time. If so, open the Setup utility and write 
down all the values in the menus and submenus before replacing the battery. 
Replacing the battery resets the Setup utility to its default values.
1.Restart the computer and start the BIOS Setup program by pressing F1 
when you are prompted to do so.
To install LANDesk Client Manager
To replace the battery
 Caution!
There is a danger of 
explosion if the battery is 
incorrectly replaced. 
Replace the battery only 
with the same or equivalent 
type recommended by the 
manufacturer. Dispose of 
used batteries according to 
the manufacturer’s 
instructions. 
						

							System Components     59
2.Write down the CMOS values from the Main Setup utility screen so 
you can reenter them after you replace the battery. (For more 
information about the setup program, see “Using the BIOS setup 
utility” on page 66.)
3.Turn off the system and disconnect the power cord.
4.Open the case, observing the “Static electricity precautions” on 
page 2.
5.Locate the battery on the system board (see “System board” on 
page 17). The battery is circular and has the positive pole mark (+) on 
the top.
6.Using a flat-bladed screwdriver, carefully remove the battery from its 
socket on the system board.
7.Press the new battery in the socket with the positive pole up. Be sure 
you have pressed the battery down far enough for it to contact the base 
of the socket.
8.Close the case, as described in Chapter 1.
9.Reconnect the power cord and turn on the system.
10.Enter the setup program and verify that the system conf iguration is 
correct using the data you recorded in Step 2.
If the CMOS data is not correct, change the information in the setup 
screens as necessary.