Gateway Profile 5.5 Manual

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Help and Support
Help and Support
Your computer includes Help and Support, an easily accessible collection of help 
information, troubleshooters, and automated support. Use Help and Support to answer 
questions about Windows and to help you quickly discover and use the many features of 
your Gateway computer.
To start Help and Support:
■Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or browsing the 
index. 
						

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Chapter 1: Getting Help
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in the Search 
box located at the top of any Help and Support screen, then click the arrow button.
For each search, you receive the following search result types:
■Suggested Topics - These topics are located in Help and Support and are relevant 
to your search topic.
■Full-text Search Matches - These topics are located in Help and Support and contain 
the words you entered in the 
Search box.
■Microsoft Knowledge Base - These topics are located on the Microsoft Web site and 
contain the words you entered in the 
Search box. You must be connected to the 
Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results you 
want to view.
To view a topic, click the topic name in the 
Search Results list.
BigFix
Your computer may include BigFix. BigFix monitors your computer for problems and 
conflicts. It automatically gathers information about the latest bugs, security alerts, and 
updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you 
by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.
To start BigFix:
■Click Start, All Programs, Accessories, System Tools, then click BigFix.
To learn more about using BigFix:
■From the BigFix program, click Help, then click Tu t o r i a l. 
						

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Using Your Computer guide
Using Your Computer guide
In addition to this guide, the Using Your Computer guide has been included on your hard 
drive. This guide includes information on using Windows, using the Internet, sending a 
fax, and changing power-saving settings as well as other topics.
To access the Using Your Computer guide:
■Click Start, All Programs, then click Gateway Documentation.
Online help
Many programs provide information online so you can research a topic or learn how to 
perform a task while you are using the program. You can access most online help 
information by selecting a topic from a 
Help menu or by clicking a Help button.
You can search for information by viewing the help contents, checking the index, 
searching for a topic or keyword, or browsing through the online help. 
						

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Chapter 1: Getting Help
Gateway contact information
To help you locate Gateway contact information, you can find the Gateway Web site, 
Online Support, and technical support contact information on the label located on your 
computer case. 
						

							Chapter 2
9
Checking Out Your 
Gateway Computer
 Identifying features
 Locating your computer model and serial 
number
 Locating the Microsoft Certificate of 
Authenticity
 Locating the specifications for your 
computer
 Purchasing accessories 
						

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Chapter 2: Checking Out Your Gateway Computer
Front
Component Icon Description
Display  controls Use these controls to enter the OSD (on-screen display) and 
adjust the computer display settings. For more information 
about the computer display and OSD, see “Computer display” 
on page 34.
Speakers Provide stereo audio output when headphones or amplified 
speakers are not plugged in.
Headphone jack Plug headphones into this jack.
Microphone jack Plug a microphone into this jack to record sound.
Vo l u m e  c o n t r o l  
buttonsPress these buttons to adjust speaker volume.
Speaker
Power button CD or DVD 
drive Memory card 
reader or 
diskette drive
Microphone
jackDisplay 
controls
Headphone
jack
Volume control 
buttons Speaker 
						

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Front
Diskette drive or 
memory card readerDiskette drive: Use this drive to store smaller files on 
diskettes. For more information, see “Using the diskette drive” 
on page 40.
Memory card reader: Use this to read from and write to 
memory cards. For more information, see “Using the memory 
card reader” on page 41.
CD or DVD drive Use this drive to listen to audio CDs, install games and 
programs, watch DVDs, and store large files onto recordable 
CDs or DVDs. For more information, see “Using the CD or 
DVD drive” on page 43 and “Creating CDs and DVDs” on 
page 45.
This drive may be a CD, recordable CD, DVD, or 
recordable DVD drive. To identify your drive type and for 
more information about your drive, see “Identifying drive 
types” on page 43.
Power button Press this button to turn the power on or off. You can also 
configure the power button to operate in Standby/Resume 
mode or Hibernate mode. For more information on changing 
the power button setting, see “Changing Power-Saving 
Settings” in 
Using Your Computer which has been included 
on your hard drive. To access this guide, click Start, 
All Programs, then click Gateway Documentation.
Component Icon Description 
						

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Chapter 2: Checking Out Your Gateway Computer
Back
Component Icon Description
Monitor (VGA) out 
port (optional)Plug a projector or an additional monitor into this port.
Ethernet jack Plug an Ethernet network cable or a device (such as a DSL 
or cable modem for a broadband Internet connection) into this 
jack. For more information, see “Connecting to a wired 
Ethernet network” on page 33.
Audio  line  in  jack Plug an external audio input source (such as a stereo) into this 
jack so you can record sound on your computer.
PS/2 mouse port Plug a Personal System/2
® (PS/2) mouse into this port.
Parallel  port Plug a parallel device (such as a printer) into this port. For more 
information, see “Installing a printer, scanner, or other 
peripheral device” on page 38.
Parallel 
port
USB portsEthernet 
jack
Power connector Microphone 
jack
Audio 
line out 
jackPS/2 
mouse port
Monitor out port 
(optional)
Modem jack 
(optional)PS/2 
keyboard 
port
Serial portMonitor 
in port Audio 
line in 
jackKB/Mouse 
Connect button 
(optional) 
						

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Back
KB/Mouse Connect 
button (optional)Establishes communication between your wireless keyboard, 
wireless mouse, and your computer. For more information, see 
the 
Wireless keyboard setup guide.
Modem jack 
(optional)Plug a modem cable into this jack. For more information, see 
“Connecting the modem” on page 33.
USB ports Plug USB (Universal Serial Bus) devices (such as a USB 
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or 
mouse) into these ports. For more information, see “Installing 
a printer, scanner, or other peripheral device” on page 38.
Audio line out jack Plug an external audio output source (such as external 
speakers) into this jack.
Microphone jack Plug a microphone into this jack to record sound.
PS/2 keyboard port Plug a Personal System/2
® (PS/2) keyboard into this port. 
Serial port Plug a serial device into this port. For more information, see 
“Installing a printer, scanner, or other peripheral device” on 
page 38.
Monitor (VGA) in 
portPlug an external video source into this port.
Power connector Plug the power cord into this connector.
Component Icon Description 
						

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Chapter 2: Checking Out Your Gateway Computer
Right side
Component Icon Description
PC Card slot Insert a Type I or Type II PC Card into this slot. For more 
information, see “Adding and removing PC Cards” on page 46.
IEEE 1394 ports Plug IEEE 1394 (also known as Firewire
® or i.Link®) devices 
(such as a digital video camera) into these 4-pin and 6-pin 
IEEE 1394 ports. For more information, see “Installing a printer, 
scanner, or other peripheral device” on page 38.
USB ports Plug USB (Universal Serial Bus) devices (such as a USB 
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or 
mouse) into these ports. For more information, see “Installing 
a printer, scanner, or other peripheral device” on page 38.
PC Card slot
IEEE 1394 port 
(6-pin)
USB ports IEEE 1394 port 
(4-pin)