Honeywell control panel VISTA20SE Security System User Manual

							N7527V2 Rev.B  11/98
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User Guide


 
 

  
  
  
  
  
  
  
  
		 	 	



 



 
 

  
  
  
  
  
  
  
  
  
  
		 	 	
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TABLE OF CONTENTS
SYSTEM OVERVIEW....................................................  4
General ...................................................................... 4
A Partitioned System ................................................. 4
Zones ........................................................................ 4
Burglary Protection  ................................................... 5
Security Codes .......................................................... 5
Fire Protection ........................................................... 6
Alarms ....................................................................... 6
Memory of Alarm ....................................................... 6
Phone Access & Voice Response ............................. 6
ENTRY/EXIT DELAYS..................................................  7
General Information ................................................... 7
Exit Alarms ................................................................ 8
COMMON ZONE OPERATION.....................................  8
ABOUT THE KEYPADS................................................  9
FUNCTIONS OF THE KEYPADS................................  12
CHECKING FOR OPEN ZONES.................................  14
ARMING PERIMETER ONLY (STAY).........................  15
ARMING PERIMETER ONLY (INSTANT)...................  16
ARMING ALL PROTECTION (AWAY)........................  17
ARMING ALL PROTECTION (MAXIMUM).................  18
DISARMING AND SILENCING ALARMS...................  19
Memory of Alarm ..................................................... 20
BYPASSING PROTECTION ZONES..........................  21
Quick Bypass ........................................................... 22
Displaying Bypassed Zones .................................... 22CHIME MODE..............................................................  23
PANIC KEYS...............................................................  24
USING DEVICE COMMANDS.....................................  25
PAGING FEATURE.....................................................  26
SECURITY CODES.....................................................  27
General .................................................................... 27
Babysitter Code ....................................................... 27
Duress Code ............................................................ 27
Quick Arming ........................................................... 27
To Add or Change A User ....................................... 28
To Delete A User ..................................................... 28
TESTING THE SYSTEM..............................................  29
TROUBLE CONDITIONS............................................  31
FIRE ALARM SYSTEM...............................................  33
NFPA RECOMMENDATIONS.....................................  34
EMERGENCY EVACUATION......................................
 35
MAINTAINING YOUR SYSTEM..................................  36
QUICK GUIDE TO SYSTEM FUNCTIONS..................  38
SUMMARY OF AUDIBLE NOTIFICATION.................  40
GLOSSARY.................................................................  41
INSURANCE CREDIT REQUEST FORM....................  47
INDEX..........................................................................  50 
						

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SYSTEM OVERVIEW
General
Congratulations on your ownership of an Ademco Partitioned Security System. Youve
made a wise decision in choosing it, for it represents the latest in security protection
technology today. Ademco is the worlds largest manufacturer of security systems and
millions of premises are protected by Ademco systems.
This system offers you three forms of protection: burglary, fire and emergency. Your
system consists of at least one keypad which provides control of system operation,
and includes various sensors which provide perimeter and interior burglary protection,
plus smoke or combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and
system status, display appropriate information on the keypad(s) used with the system,
and initiate appropriate alarms. Your system may also have been programmed to
automatically send alarm or status messages over the phone lines to a central alarm
monitoring station.
A Partitioned
SystemSimply stated, a partitioned system is a single physical alarm system that provides
independent areas of protection intended for use by independent users. For the most
part, you need not know about other users and their structure in the system, but from
time to time, you may see display messages which indicate the system is in use by
another user; this is normal. A partitioned system may also have a common zone
area, which is an area shared by users of both partitions. Refer to the COMMON
ZONE OPERATION section for details on using this feature.
ZonesYour systems sensing devices have been assigned to various zones. For example,
the sensing device on your Entry/Exit door may have been assigned to zone 01,
sensing devices on windows in the master bedroom to zone 02, and so on. These
numbers will appear on the display, along with a description for that zone (if
programmed), when an alarm or trouble condition occurs. 
						

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SYSTEM OVERVIEW
Burglary
ProtectionYour system provides four modes of burglary protection:  STAY, AWAY, INSTANT and
MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the
system armed. You must turn on or arm the burglary protection portion of your
system before it will sense burglary alarms. The system also provides a CHIME mode,
for alerting users to the opening of protected doors and windows while the system is
disarmed. Refer to the other sections of this manual for procedures for using these
features.
The following table lists the four different arming modes and the results of each.
   
Arming
Features For Each Arming Mode
    ModeExit Delay Entry Delay Perimeter Armed Interior ArmedAWAY Yes Yes Yes YesSTAY Yes Yes Yes NoINSTANT Yes No Yes NoMAXIMUM Yes No Yes Yes
Security Codes
At the time of installation, you were assigned a personal four-digit security code,
known only to you. You must enter the security code when arming and disarming the
system, and when performing other system functions. As an additional safety feature,
other users who do not have a need to know your code can be assigned different
security codes. Refer to the SECURITY CODES section for procedures on adding
security codes to the system.
Fire Protection
The fire protection portion of your security system (if used) is always active and will
sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM
section for important information concerning fire protection, smoke detectors and
planning emergency exit routes from the premises. 
						

							– 6 –
SYSTEM OVERVIEW
Alarms
When an alarm occurs, both the keypad and external sounders will sound, and the
keypad will display the zone(s) causing the alarm. If your system is connected to a
central monitoring station, an alarm message will also be sent. To stop the alarm
sounding, simply disarm the system.
Memory of Alarm
When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that
caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains
displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM
section).
Phone Access &
Voice
Response
CapabilityYour system may include a voice module that will permit you to access the system via
a Touch-tone phone, either on-premises or by call-in when away. The phone access
feature will enable you to do the following:
•Receive synthesized voice messages over the telephone regarding the status of the
security system.•Arm and disarm the system and perform most function commands via the telephone,
with voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate
manual entitled PHONE ACCESS USERS GUIDE, which accompanies the voice
module.
Paging Feature
If the paging feature has been programmed for your system, your pager will respond to
certain conditions as they occur in your system. Your pager will display code numbers
indicating the type of condition that has occurred. Refer to the PAGING FEATURE
section later in this manual for detailed information. 
						

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ENTRY/EXIT DELAYS
General
InformationYour system has preset time delays, known as exit delay and entry delay. Whenever
you arm your system, exit delay gives you time to leave through the designated exit
door without setting off an alarm. Exit delay begins immediately after entering any
arming command, and applies to all modes of arming protection. If programmed, a
slow beeping will sound throughout the exit delay period.
Entry Delays give you time to disarm the system when you re-enter through the
designated entrance door. But you must disarm the system before the entry delay
period ends, or an alarm will occur. The keypad beeps during the entry delay period,
reminding you to disarm the system. There are two entry delays (if programmed). The
first is for your primary entrance and the second can be used for a secondary
entrance, where a longer delay is required to walk to the keypad to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or
MAXIMUM arming modes. These modes provide greater security while on the
premises or while away for extended periods of time.
See your installer for your delay times.
Partition 1Exit Delay:         
 seconds Entry Delay 1:         
 seconds
Entry Delay 2:          seconds
Partition 2Exit Delay:         
 seconds Entry Delay 1:         
 seconds
Entry Delay 2:          seconds 
						

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ENTRY/EXIT DELAYS
Exit Alarms
To minimize false alarmssent to the alarmmonitoring company,your system may havebeen pro grammed forthis feature. Ask yourinstaller if Exit Alarm isactive for your system.       
 Exit Alarm Active
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is
faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and
starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm
sound stops and the message CANCELLED ALARM or CA is displayed on the keypad,
along with a zone number indicating the faulted zone. No message is sent to the alarm
monitoring company. To clear the exit alarm condition, the open zone must be made intact;
to clear the display, enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or interior
zone is still open, the alarm sound continues and an exit alarm message is sent to the alarm
monitoring company. The message EXIT ALARM or EA is displayed on the keypad, along
with a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes
after the end of the exit delay.
COMMON ZONE OPERATION
   
Ask your
installer if a commonzone was assigned.
Your system may have been set up to use a common zone, which is an area shared by users of
both partitions, such as a foyer or lobby. If so, please note the following:
• The common zone will sound and report alarms only when both partitions are armed. If only
one partition is armed, the system ignores faults on the common zone.
• Either partition may arm its system if the common zone is faulted, but once armed, the other
partition will not be able to arm unless the common zone is first bypassed or the fault is
corrected.
• If either partition is armed and the other is in chime mode, the common zone will not chime.
The common zone will chime if both partitions are disarmed and either is in chime mode.
• Faults on the common zone are displayed on keypads in both partitions.
• Either partition can clear and restore the common zone after an alarm. 
						

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ABOUT THE KEYPADS
General
IMPORTANT: If the key-pad beeps rapidly uponentering the  premises, itindicates that an alarmhas occurred duringyour absence and anintruder may still be onthe premises. LEAVEIMMEDIATELY andCONTACT THE POLICEfrom a nearby safelocation.
Your keypads allow you to control all system functions. The keypads feature a
telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the
nature and location of all occurrences.
The keypads also feature a built-in sounder which will sound during alarms and
troubles. The keypads also beep during certain system functions, such as during
entry/exit delay times, in CHIME mode, and when depressing any of the keys (to
acknowledge the key press).
There are two basic types of keypads – a Fixed-Word keypad and an Alpha key-
pad (both described below). Fixed-Word and Alpha keypads are functionally the
same, even though they have different types of displays.
2-Line Alpha Keypad
2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which can
display system messages in friendly English. These keypads can also be
programmed with custom zone descriptors. The screen displays depicted in this
manual are those that typically appear on a 2-line Alpha keypad.
1-Line Alpha Keypad1-line Alpha keypads feature a 16-character alphanumeric LCD which can display
system messages in friendly English. Messages are the same as those for 2-line
Alpha keypads, but are displayed one line at a time. To view the second line of the
message, simply press the 
  #  
 key. To return to the first line, press the 
  #  
 again,
or wait 3 seconds.
After pressing the 
  #  
 key, wait at least 3 seconds before entering a command.
Fixed-Word Keypad
Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display
uses pre-designated words to identify the nature and location of occurrences. 
						

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ABOUT THE KEYPADS
READY
ARMED
PANIC
OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1
2
36 5 4
89 70
*
#
ARMEDREADY
PANIC
OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1
2
36 5 4
89 70
*
#
ALARM
CHECK
FIREAWAY
STAY
INSTANT
BYPASSNO AC
CHIME
BAT
NOT READY
ARMED
READY
ABC


ALARM
FIRE
AWAYBYPASSSTAYCHECK   INSTANTNO AC
NOT READY
CHIME   BAT
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
PANIC12 3
456*
9 8
7
# 0
6139 ALPHA KEYPAD
6127/6128 6137FIXED-WORD KEYPADS