Honeywell control panel VISTA20SE Security System User Manual

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GLOSSARY
The following terms are used throughout the manual.
ARM/DISARM: Armed simply means that the burglary portion of your system is turned ON and is in a
state of readiness. Disarmed means that the burglary system is turned OFF, and
must be rearmed to become operational. However, even in a disarmed state,
emergency and fire portions of your system are still operational.
KEYPAD:  This is the area on your Keypad containing numbered pushbuttons similar to those on
telephones or calculators. These keys control the arming or disarming of the system,
and perform other functions which were previously described in this manual.
ZONE: A specific area of protection.
PARTITION:  An independent group of zones that can be armed and disarmed without affecting
other zones or users.
BYPASS: To disarm a specific area of burglary protection while leaving other areas operational.
DELAY ZONE: An area of protection containing doors most frequently used to enter or exit (typically, a
front door, back door, or door from the garage into the building). The delay zone allows
sufficient time for authorized entry or exit without causing an alarm. Consult your
installer for the entry and exit delay times that have been set for your system during
installation and record them in the space provided in this manual on page 7.
DAY/NIGHT ZONE: An area of protection whose violation causes a trouble indication during the disarmed
(DAY) mode and an alarm during the armed (NIGHT) mode. 
						

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UL NOTICE: This is a GRADE A system.
FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use.  The FCC requires the followingstatement for your information:This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance withthe manufacturers instructions, may cause interference to radio and television reception. It has been type tested and found to complywith the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed toprovide reasonable protection against such interference in a residential installation.  However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:
•If using an indoor antenna, have a quality outdoor antenna installed.•Reorient the receiving antenna until interference is reduced or eliminated.•Move the receiver away from the control/communicator.•Move the antenna leads away from any wire runs to the control/communicator.•Plug the control/communicator into a different outlet so that it and the receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.The user or installer may find the following booklet prepared by the Federal Communications Commission helpful:  InterferenceHandbook.  This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or UsersManual.  Unauthorized changes or modifications could void the users authority to operate the equipment.
IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS
In the event of telephone operational problems, disconnect the control by removing the plug from the RJ31X (CA38A in Canada)
telephone wall jack. We recommend that your certified installer demonstrate disconnecting the phones on installation of the system. Do
not disconnect the phone connection inside the control/communicator. Doing so will result in the loss of your phone lines. If the regular
phone works correctly after the control/communicator has been disconnected from the phone lines, the control/communicator has a
problem and should be returned for repair. If upon disconnection of the control/communicator, there is still a problem on the line, notify
the telephone company that they have a problem and request prompt repair service. The user may not under any circumstances (in or
out of warranty) attempt any service or repairs to the system. It must be returned to the factory or an authorized service agency for all
repairs. 
						

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FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE
This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains,among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. Ifrequested, this information must be provided to the telephone company.This equipment uses the following jacks:
An RJ31X is used to connect this equipment to the telephone network.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENson the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, thesum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line,as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.If this equipment causes harm to the telephone network, the telephone company will notify you in advance thattemporary discontinuance of service may be required. If advance notice is not practical, the telephone company willnotify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if youbelieve necessary.The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect theoperation of the equipment. If this happens, the telephone company will provide advance notice in order for you to makethe necessary modifications in order to maintain uninterrupted service.If trouble is experienced with this equipment, please contact the manufacturer for repair and warranty information. If thetrouble is causing harm to the telephone network, the telephone company may request you remove the equipment fromthe network until the problem is resolved.There are no user serviceable components in this product, and all necessary repairs must be made by themanufacturer. Other repair methods may invalidate the FCC registration on this product.This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service issubject to state tariffs.This equipment is hearing-aid compatible.When programming or making test calls to an emergency number, briefly explain to the dispatcher the reason for thecall. Perform such activities in the off-peak hours; such as early morning or late evening. 
						

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WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM
While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or otheremergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.For example:• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor ordisconnect an alarm warning device.• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without power.Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devicespowered solely by AC will not work if their AC power supply is cut off for any reason, however briefly.• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signalpath has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.• A user may not be able to reach a panic or emergency button quickly enough.• While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate orprovide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal EmergencyManagement Agency. Some of the reasons smoke detectors used in conjunction with this System may not work are as follows.Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smokecannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also maynot sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor orbasement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. Ingeneral, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violentexplosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, orarson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates asanticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation manual.Passive Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection, and intrusioncan only be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that takes placebehind walls, ceilings, floors, closed doors, glass partitions, glass doors, or windows. Mechanical tampering, masking, painting orspraying of any material on the mirrors, windows or any part of the optical system can reduce their detection ability. PassiveInfrared Detectors sense changes in temperature; however, as the ambient temperature of protected area approaches thetemperature range of 90° to 105°F, the detection performance can decrease. 
						

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WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM
(continued)
• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other sideof closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are lesslikely to waken or alert people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffledfrom a stereo, radio, air conditioner or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may notwarn hearing-impaired people or waken deep sleepers.• Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service ortemporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselvesfrom the emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately.• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last aslong as 10 years, the electronic components could fail at any time.The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarmsystem should be tested weekly to make sure all sensors and transmitters are working properly.Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insurance.Homeowners, property owners and renters should continue to act prudently in protecting themselves and continue to insure their livesand property.We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved ones tolearn about these developments. 
						

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CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT
NOTICE
The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements. The Department does not guarantee the equipment will
operate to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the companys inside wiring associated with a
single line individual service may be extended by means of certified
connector assembly (telephone extension cord). The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution:  User should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.The Load Number (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop which is
used by the device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to the requirement
that the total of the Load Numbers of all the devices does not exceed 100.
AVIS
Létiquette du ministère des Communications du Canada identifie le
matériel homologué.  Cette étiquette certifie que le matériel est conforme
à certaines normes de protection, dexploitation et de sécurité des
réseaux de télécommunications. Le ministère nassure toutefois pas que
le matériel fonctionnera à la satisfaction de lutilisateur.
Avant dinstaller ce matériel, lutilisateur doit sassurer quil est permis de
le raccorder aux installations de lentreprise locale de
télécommunications. Le matériel doit également être installé en suivant
une méthode acceptée de raccordement. Dans certains cas, les fils
intérieurs de lentreprise utilisés pour un service individuel à la ligne
unique peuvent être prolongés au moyen dun dispositif homologué de
raccordement (cordon prolongateur téléphonique interne). Labonné ne
doit pas oublier quil est possible que la conformité aux conditions
énoncées ci-dessus nempèchet pas la dégradation du service dans
certaines situations. Actuellement, les entreprises de télécommunications
ne permettent pas que lon raccorde leur matériel aux  prises dabonnés,
sauf dans les cas precis prévus par les tarifs particuliers de ces
entreprises.
Les réparations du matériel homologué doivent être effectuées pas un
centre dentretien canadien autorisé désigné par le fournisseur. La
compagnie de télécommunications peut demander à lutilisateur de
débrancher un appareil à la suite de réparations ou de modifications
effectuées par lutilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, lutilisateur doit sassurer que tous les fils de
mise en terre de la source dénergie électrique, des lignes téléphoniques
de réseau de conduites deau sil y en a, soient raccordés ensemble.
Cette précaution est particulièrement importante dans les régions rurales.
Avertissement:  Lutilisateur ne doit pas tenter de faire ces
raccordements lui-même; il doit avoir recours à un service dinspection
des installations électriques, ou à un électricien, selon le cas.Lindice de charge (IC) assigné à chaque dispositif terminal pour éviter
toute surcharge indique le pourcentage de la charge totale qui peut être
raccordé à un circuit  téléphonique bouclé utilisé par ce dispositif. La
terminaison du circuit bouclé peut être constituée de nimporte quelle
combinaison de dispositifs, pourvu que la somme des indices de charge
de lensemble des dispositifs ne dépasse pas 100. 
						

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OWNERS INSURANCE PREMIUM CREDIT REQUEST
This form should be completed and forwarded to your homeowners insurance carrier for possible premium credit.A. GENERAL INFORMATION:Insureds Name and Address:
                                                                                                                                                                                                                                                                                      
Insurance Company:
                                                                           Policy No.: 
                                                             
ADEMCOs  VISTA 20SEOther ___________________________ Type of Alarm: 
      
 Burglary
    
 Fire
    
 Both
Installed by:
                                                                           Serviced by:
                                                                       
Name Name
                      
                                                                          
                                                                       
Address Address
B. NOTIFIES (Insert B = Burglary, F = Fire)Local Sounding Device  
                                   Police Dept.  
                                 Fire Dept. 
                                      
Central Station 
     Name: _______________________________________________________________________ Address: 
                                                                                                                                              
Phone:  
                                                                      
C. POWERED BY:  A.C. With Rechargeable Power SupplyD. TESTING: 
    
 Quarterly
      
 Monthly 
    
 Weekly
    
 Other
                               
continued on other side 
						

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OWNERS INSURANCE PREMIUM CREDIT REQUEST (cont.)
E. SMOKE DETECTOR LOCATIONS    
 Furnace Room
    
 Kitchen  
    
 Bedrooms  
    
 Attic
    
 Basement    
    
 Living Room 
    
 Dining Room  
    
 Hall
F. BURGLARY DETECTING DEVICE LOCATIONS:    
 Front Door   
    
 Basement Door  
    
 Rear Door  
    
 All Exterior Doors
    
  1st Floor Windows 
    
 All windows 
    
  Interior  locations
    
  All Accessible Openings, Including Skylights, Air Conditioners and Vents
G. ADDITIONAL PERTINENT INFORMATION:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Signature:  
                                                                                     
      Date:  
                                                                          
						

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SERVICING INFORMATION
Your local Ademco dealer is the person best qualified to service your alarm system.Arranging some kind of regular service program with him is advisable.Your local Ademco dealer is:Name:
                                
                                
                                
                                
      
 
Address:
                                
                                
                                
                                
  
 
                                
                                
                                
                                
                
 Phone:   
						

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– INDEX –
1-Line Alpha Keypads  ...................... 9
2-Partition AWAY Arming ................ 17
AC Loss  ......................................... 32
Add A User  ..................................... 28
Alpha Keypad  ................................... 9
Audible Emergency  ............  11, 24, 40
Away ............  5, 11, 12, 17, 26, 38, 40
Away Mode  ........................  12, 17, 26
Babysitter Code  ............................. 27
Burglary Protection  .................  4, 5, 41
Bypass ...............................  12, 14, 21
Check ....................................... 11, 31
Chime ........................................... 5, 7
Chime Mode  ...............  5, 9, 11, 38, 40
Comm. Failure  ................................ 32
Common Zone .................................. 8
Delete A User  ........................... 28, 39
Disarming .....................  20, 26, 38, 41
Displaying Bypassed Zones ............ 22
Duress Code  ............................ 13, 27
Emergency Evacuation  .................. 35
Entry Delay  .............................  5, 7, 11Exit Delay  ..  5, 7, 8, 17, 18, 19, 40, 41
Exit Alarm ......................................... 8
Fire ..........  4, 6, 11, 20, 21, 33, 35, 41
Fire Alarm  ................................ 33, 40
Fire Protection  ................................. 6
Fire Escape .................................... 35
Fixed-Word Keypads  ................. 9, 11
Instant ...............  5, 11, 12, 16, 38, 40
Instant Mode  ................................. 16
Keypads ..................  9, 10, 11, 12, 13
Lo Bat  ...................................... 32, 40
Low Battery  ............  11, 32,36, 37, 40
Maximum .............  5, 7, 12, 19, 38, 40
Maximum Mode  ............................. 19
Memory Of Alarm  ..........  6, 20, 26, 40
Modem Comm  ............................... 32
National Fire Protect Assn.  ..... 34, 35
Not Ready  .............  11, 14, 18, 26, 38
Off Key  .......................................... 20
Paging Feature ............................... 26
Panic Functions  ............................. 24
Panic Keys ............................... 12, 33Partitioned System  .......................... 4
Personal Emergency  ..................... 24
Quick Arming  ................................. 27
Quick Bypass .................................. 22
Ready Key  ............................... 14, 33
Security Codes  ....................  5, 27, 28
Silence Alarm  ................................ 20
Silent Emergency  .......................... 24
Sounder .......  76, 9, 12, 20, 24, 29, 40
Special AWAY Arming .................... 17
Stay .............  5, 11, 12, 15, 26, 38, 40
Stay Mode  .........................  12, 15, 26
System Lo Battery  ......................... 32
Temporary Users  ........................... 28
Test Key  ........................................ 29
Test Mode  ....................  29, 30, 38, 40
Trouble Conditions  .................. 31, 32
User Number  .....................  27, 38, 39
Voice Module  ................................... 6
Wireless Sensor  ...................... 11, 36
Zones .............................................. 4