HP Color Laserjet 5 Manual

							User’s Guide
HP Color LaserJet 5/5M
Printer 
						

							© Copyright
Hewlett-Packard Company
1995
This document contains
proprietary information
that is protected by
copyright. All Rights
Reserved. Reproduction,
adaptation, or translation
without prior written
permission is prohibited,
except as allowed under the
copyright laws.
Publication number 
C3961-90912
First edition, October 1995Warranty
The information contained
in this document is subject
to change without notice.
Hewlett-Packard makes no
warranty of any kind with
regard to this material,
including, but not limited
to, the implied warranties
of merchantability and
fitness for a particular
purpose.
Hewlett-Packard shall not
be liable for errors
contained herein or for
incidental or consequential
damages in connection with
the furnishing,
performance, or use of this
material. 
This manual was created
using text formatting
software on an HP Vectra
Personal Computer using
Century Schoolbook and
Helvetica Narrow typefaces
in Adobe PostScript.Trademark Credits
AdobeÔ, PostScriptÔ, and
the PostScript LogoÔ are
trademarks of Adobe
Systems Incorporated
which may be registered in
certain jurisdictions.
Centronics is a U.S.
registered trademark of
Centronics Data Computer
Corporation.
Century Schoolbook is a
U.S. registered trademarks
of KingsleyATF Type
Corporation.
CompuServe is a U.S.
trademark of CompuServe
Inc.
HelveticaÔ and Univers are
trademarks of Linotype AG
and/or its subsidiaries in
the U.S. and other countries.
Microsoft ® and MS-DOS ®
are U.S. registered
trademarks of Microsoft
Corp.
Bi-TronicsÔ is a trademark
of Hewlett-Packard
Company.
Macintosh computer is a
product of Apple Computer,
Inc.
WordPerfect is a registered
trademark of WordPerfect
Corporation.
Lotus 1-2-3 is a U.S.
registered trademark of
Lotus Development
Corporation.
PANTONE
®* is a registered
trademark of Pantone, Inc.
IBM and OS/2 are
registered trademarks of
International Business
Machines Corporation.WARNING
Electrical Shock Hazard
Do not remove system
covers. To avoid electrical
shock, use only supplied
power cords and connect
only to properly grounded
(3-hole) wall outlets.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, ID 83714 
						

							Customer Support Options
United States and Canada
HP FIRST Fax and AUDIO TIPS* (800) 333-1917
Obtaining Printer DriversPhone:(970) 339-7009Internet: Anonymous FTP to 192.6.71.2
or ftp.boi.external.hp.com
Fax:(970) 330-7655
Mail:Hewlett Packard
P.O. Box 1754
Greeley, CO  80632
USADownload: Using your Modem, (208)
344-1691
Accessories and Supplies (800) 538-8787 (US) or (800) 387-3154 (Canada)
HP Authorized Dealers and Service (800) 243-9816 (US) or (800) 387-3867 (Canada)
HP Repair Service and Warranty
Information(800) 633-3600 (US) or (800) 268-1221 (Canada)
Telephone Assistance
Hours: 
Monday-Friday 7 a.m. to 6 p.m.
Wednesday 7 a.m. to 4 p.m. 
(Mountain Standard Time)Free technical support is offered during
the warranty period, dial (208) 323-2551
Please have the printer serial number
available.After warranty period, call (800)
999-1148 (US and Canada) at $25 per
call (VISA or MasterCard); or call (900)
555-1500 (US) at $2.50 per minute.
Prices are subject to change without
notice (US funds).
Customer Support Options Europe
Customer Support Assistance See Appendix F.
Obtaining Printer Drivers Call HP FIRST (see below for phone numbers).
Accessories and Options See Appendix A.
HP Authorized Service See Appendix F.
HP Dealer  See Appendix F.
Software Application Notes
HP FIRST* United Kingdom 0-800-96-02-71
Netherlands 06-02-22-420
Belgium 078-11-19-06
Belgium (French) 078-11-70-43
Germany 0130-8100-61
France 05-90-5900
Switzerland (German) 155-1527
Switzerland (French) 155-1526
Austria 0660-8128
English outside of UK. (31) 20-681-5792
All other countries, contact your authorized HP dealer, see Appendix F.
* HP FIRST is a 24-hour fax retrieval service that allows you to call and request support information. HP AUDIO TIPS is a
24-hour automated service that provides help messages for common questions and print problems.
ENiii 
						

							Book Conventions
This manual uses the following conventions:
Italic refers to a related document, is used for emphasis, or is used for
supporting text.
DISPLAY type indicates text visible on the printer display or commands seen
on the computer display.
[Keyface] indicates one of several keys on the printer control panel or on
your computer keyboard.
CautionCaution messages appear before procedures which, if not observed, could
result in loss of data or damage to equipment.
WARNING!Warning messages alert you to a specific procedure or practice which, if not
followed correctly, could cause personal injury.
NoteNotes contain important information.
ivEN 
						

							Illustration Conventions
The following conventions for illustrations are used throughout this 
manual.
·The upward and downward arrows on the illustration to the left indicate
that you should press and release (click) a printer control panel key.
·The single downward arrow in the illustration to the left indicates that you
should press and hold a printer control panel key. 
·The single upward arrow in the illustration to the left indicates that you
should release the printer control panel key that you are currently pressing.
·A left-to-right arrow between parts of an illustration indicates a sequence to
be performed. 
ExampleThe following illustration indicates that if the printer is online (On Line
indicator is lit), click [On Line] to take the printer off line.
ENv 
						

							Related Documents
The Getting Started Guide leads you through the successful set up and
configuration of your HP Color LaserJet 5/5M printer. Read it first.
The Part Number Quick Reference Card lists the current part numbers for
toner and maintenance units for your HP Color LaserJet 5/5M printer. This
card is located at the back of this manual.
The HP LaserJet Family Paper Specification Guide (HP part number
5010-3990) lists the media specifications for this printer.
The PCL Technical Reference Document Package (HP part number
5010-3997) contains five programming manuals:
·PCL 5 Printer Language Technical Reference Manual
·PCL Color Technical Reference Guide*
·Printer Job Language Technical Reference Manual
·PCL Comparison Guide*
·PCL/PJL Technical Quick Reference Guide
*Also available separately.  Part number and description listed below.
The PCL Color Technical Reference Guide (HP part number 5961-0635)
explains the PCL 5 printer language for experienced users and
programmers. 
The PCL Comparison Guide (HP part number 5010-3995) contains
supplemental information for programming PCL 5 LaserJet printers.
The HP Color LaserJet Printer Rear Feed Unit Installation Instructions (HP
part number C3119-90900) lead you through the steps to install the optional
rear feed unit on your printer. 
The HP JetDirect Printer Server Software Installation Guide provides
complete network configuration instructions (packaged with the HP Color
LaserJet 5M printers only).
viEN 
						

							Contents
Customer Support Options  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    i-iii
Book Conventions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    i-iv
Illustration Conventions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    i-v
Related Documents  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    i-vi
1Your Color LaserJet 5/5M Printer
Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    1-1
Key Features  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    1-2
Locating printer features  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    1-3
Controlling Your Printer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    1-5
Color Support and Printer Speeds  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    1-6
2Common Printing Tasks
Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-1
Selecting Paper and Other Print Media  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-2
Supported Media  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-3
Loading Media in the Front Input Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-4
Loading Media in the Optional Rear Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-6
Changing Media Type and Size  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-8
Printing from an Input Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-10
Printing Using the Manual Feed Slot  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-11
Printing Transparencies from an Input Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-13
Printing Transparencies Manually  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-16
Printing on Letterhead from the Front Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-19
Printing on Letterhead from the Optional Rear Tray  .  .  .  .  .  .  .  .  .  .    2-22
Printing on Letterhead Using Manual Feed  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-25
Changing print direction on a page  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    2-27
3Using Color
Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-1
Colors Available with Your Printer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-2
Adjusting Print Color and Quality Settings  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-2
Controlling Color Output  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-2
Printer Drivers  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-2
ColorSmart  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-3
Smooth and Detail Options  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-3
Grayscale  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-3
Matching Colors  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    3-4
ENContents-1 
						

							4Using Type
Introduction .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-1
Installing Fonts with HP FontSmart   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-2
Using Internal Intellifont Typefaces .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-3
Using Internal TrueType Typefaces  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-3
Understanding Printer Defaults  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-4
Setting the default font  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-4
Font Selection Priority  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-5
Selecting Fonts  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-6
Selecting fonts through application software .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-6
Selecting fonts through the control panel  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-8
Printing a List of Available Printer Fonts .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-9
Interpreting the PCL typeface list  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-10
Interpreting the PostScript typeface list  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-11
Selecting PCL Fonts and Typefaces Using the Control Panel  .  .  .  .  .    4-13
Using Fonts on a Network  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-15
Adding Support for Accessory Fonts to a Printer Driver  .  .  .  .  .  .  .  .    4-16
Check your current driver  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-16
Using Special Effects with Type  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-16
Hewlett-Packard Custom Font Services  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    4-17
5Using the Control Panel
Introduction .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-1
When to Use the Control Panel  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-2
Using the Control Panel in Shared Environments  .  .  .  .  .  .  .  .  .  .  .  .    5-3
Locating Control Panel Features  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-4
Interpreting Control Panel Indicator Lights  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-5
Resetting the Printer to User Defaults  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-6
Resetting the Printer to Factory Defaults  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-7
PCL Factory Defaults  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-8
Changing Selections on the Control Panel  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-9
Print menu selections  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-11
Config menu selections  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-12
Parallel Menu Selections  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-12
Selecting an Input Tray  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-13
Selecting Manual Feed  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-15
Selecting an Output Bin  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-16
Switching Printer Personalities  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-18
Setting the I/O Timeout  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-19
Setting the Power Save Mode  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-20
Running Printer Self Tests .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-21
Interpreting the PCL test page  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-22
Interpreting the PostScript test page  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    5-23
Contents-2EN 
						

							6Maintaining Your Printer
Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-1
Making Room for Printer Maintenance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-2
Cleaning Locations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-3
Regular Maintenance Procedures  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-4
Cleaning the Toner Reservoir Area  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-7
Performing Printer Maintenance .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-8
Environmental Collection Program  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-9
Locating Maintenance Units  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-10
Replacing the Toner Collection Kit  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-11
Replacing the Coating Kit  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-15
Replacing the Black Developer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-20
Replacing the Color Developer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-25
Replacing the Drum    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-31
Replacing the Fuser  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-36
Replacing the Transfer Belt  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    6-40
7Solving Printer Problems
Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-1
Paper Jam Locations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-2
Paper Jam Messages  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-3
Clearing Manual Feed Input Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-4
Clearing Rear Tray Input Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-6
Clearing Paper Pickup Area Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-8
Clearing Image Transfer Area Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-10
Clearing Fusing and Paper Output Area Jams  .  .  .  .  .  .  .  .  .  .  .  .  .    7-11
Common Causes of Media Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-13
Media Handling Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-15
Printer Response Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-19
Control Panel Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-23
Printer Self Test Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-25
Print Quality Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-26
Color Printing Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-37
Incorrect Printer Output  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-39
Software Application Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-42
Printer Messages  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .    7-43
ENContents-3 
						

							APrinter Supplies and Accessories
BSelecting Paper and Other Print Media 
CEnvironmental Specifications
DSIMM Installation
EPrinter Interfaces
FService and Support
GColor Balance Adjustment
Glossary
Index
Contents-4EN